Peachtree Hospice

Pros

• The staff are caring and compassionate.
• The company provides outstanding services to patients and families.
• The leadership, chaplains, volunteers, nurses, and care team members are exceptional.
• Volunteers provide essential support during the dying process, and nurses keep families informed and supported.
• The hospice service delivers excellent support to patients, with outstanding leadership.
• Daphne and her team are attentive and go above and beyond to ensure patient comfort.
• Families are thankful for the PruittHealth team.
• The organization offers great customer service.
• The care given to patients in their final time of need is wonderful.
• The team is professional, courteous, punctual, informative, and friendly.
• The staff provided excellent care for multiple grandparents.
• They offer timely help and a caring approach.

Cons

• The service was terrible due to wrong supplies and diaper sizes, resulting in the patient's bed being soiled.
• They were told resupply would take several days, and when it finally arrived, not all items were available.
• The rival hospice company previously used was described as terrible, with three visits in a row where the nurse never showed and never called.

Review

Across these accounts, PruittHealth Hospice emerges as a provider where caring, compassionate staff define everyday care. Families repeatedly describe the organization as a wonderful company that delivers outstanding services to patients and their loved ones. The overarching impression is one of empathy and steadiness - a team that stands by families through a highly vulnerable journey, offering not only medical attention but emotional and practical support that helps people breathe a little easier in trying times.

In several reflections, the human touch stands out as much as the clinical care. One family recalls that a dedicated volunteer helped keep them grounded through the dying process, while a nurse consistently kept them informed about what to expect. The sentiment that "they were always there for me" rings through, underscoring a pattern of availability, reassurance, and reliable presence when families need guidance and reassurance the most.

This sense of a well-orchestrated, supportive network is echoed in praise for the leadership and the broader care team. Reviewers describe the service as truly outstanding, noting that leadership provides strong support for hospice patients and their families. The impression is that effective leadership translates into coordinated care, clear communication, and a reassuring framework that helps families feel seen, heard, and cared for at every stage.

A standout element in many testimonials is the work of Daphne and her team. Since bringing their father into hospice, one family describes them as absolutely wonderful, attentive to his needs, and consistently going above and beyond to ensure he is comfortable. The gratitude is personal and heartfelt, with a emphasis on the meticulous attention to individual needs and a sense of trust in the Pruitt team's ability to manage his care with dignity and warmth.

Beyond individual teams, the reviews celebrate everyday excellence across the board: great customer service, wonderful care for a family friend in their final time, and a team in Atlanta - Tawanda, Brittany, Alisha, and Reverend Patrick - consistently described as professional, courteous, punctual, informative, and friendly. These attributes - professionalism paired with genuine warmth - are repeatedly linked to positive, meaningful experiences for patients and families alike, reinforcing the idea that compassionate communication and respectful involvement are core to the service.

Another thread in the narratives highlights timely, caring support that feels accessible and responsive. Reviewers speak of timely help and a caring demeanor that makes families feel supported as they navigate the complexities of hospice care. The sense conveyed is that the staff are not only performing tasks but also accompanying families through moments that are profoundly emotional, with patience and kindness shaping every interaction.

Not all feedback is unblemished, however. One account describes a painful lapse: wrong supplies delivered in the wrong diaper size, with delays in resupply that disrupted care and led to a perception of poor service. In this instance, the reviewer characterizes the overall experience as terrible, explaining how the mismatch between what was needed and what arrived, coupled with delays, affected the patient and family during a difficult time. The juxtaposition of this negative moment against otherwise strong praise highlights the reality that, while many experiences are deeply positive, perfection in hospice care remains a continual aspiration.

Against this backdrop of both praise and critique, another powerful narrative stands out: a family's decision to switch from a different hospice provider - one that began with a V - to Pruitt Health Hospice after repeated no-shows and missed visits. They describe a stark contrast in quality of care, with nurses and CNAs delivering attentive, compassionate care. On the day their mom passed, a CNA rushed over, sat with them, and even cried alongside the family, offering heartfelt reassurance. Though the CNA apologized for any perceived lack of professionalism, the moment underscored the humanity at the heart of hospice work. Soon after, the nurse arrived to handle the remaining details, and the family left with a strong, explicit endorsement: they highly recommend Pruitt Hospice.

Taken together, these reflections sketch a portrait of a hospice organization defined by compassion, steady leadership, and a wide network of caring professionals. Families repeatedly emphasize the importance of volunteers, chaplains, nurses, and the broader care team - each playing a role in supporting not only patients but the people who love them. The shared message is one of empathy, clear communication, and a willingness to go the extra mile to ensure that patients are comfortable and dignified in their final days, and that families feel supported, informed, and cared for throughout the journey.

This part of Decatur, Georgia offers a variety of amenities and services that may be appealing for senior living. With several physicians and medical centers nearby, access to healthcare is convenient. There are also pharmacies in close proximity for easy medication management. The area boasts a range of parks, providing opportunities for outdoor recreation and relaxation. Additionally, there are plenty of dining options, including cafes for socializing and enjoying a cup of coffee. Transportation options such as MARTA stations make it easy to get around the city. Nearby hospitals and places of worship cater to spiritual and physical needs. For entertainment, theaters like Regal Hollywood and Phipps Plaza offer cultural experiences. Overall, this area provides a well-rounded environment for seniors looking to settle down in Decatur.

Physicians

• Georgia Clinic (0.6 miles)
• Test 4 Free (1.7 miles)
• Mount Vernon Medical Center (3 miles)
• Georgia Clinics (4.4 miles)
• Northlake Emory (5.8 miles)
• Weiss ENT (6.7 miles)
• Southeastern Endocrine & Diabetes PC (6.8 miles)

Parks

• Georgetown Park (1.1 miles)
• Morgan Falls Overlook Park (5.3 miles)
• Briarlake Forest Park (5.8 miles)
• Henderson Park (5.9 miles)
• Peachtree Corners Town Green (6.9 miles)
• Fetch Park Buckhead (6.9 miles)
• Leafmore Country Club (7.1 miles)

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walmart Pharmacy (1.6 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Walgreens (2.4 miles)
• Walgreens (2.4 miles)

Restaurants

• Alon's Bakery & Market (1.5 miles)
• Chick-Fil-A (1.6 miles)
• McDonald's (1.6 miles)
• Chick-Fil-A (1.8 miles)
• Subway (2.2 miles)
• Chick-Fil-A (2.5 miles)
• Hudson Grille (3.9 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.3 miles)
• White Windmill Bakery and Cafe (2.7 miles)
• Starbucks (7.3 miles)

Transportation

• MARTA - Doraville Station (2.1 miles)
• Epps Aviation (3.1 miles)
• Brookhaven/Oglethorpe University MARTA Rail Station (4.5 miles)
• MARTA - Lindbergh Center Station (7.6 miles)

Hospitals

• Northside Hospital (2.6 miles)
• Children's Healthcare of Atlanta at Scottish Rite Hospital (2.7 miles)
• North Dekalb Health Center (3.4 miles)

Places of Worship

• North Atlanta Church of Christ (3.7 miles)
• Embry Hills Church of Christ (3.9 miles)
• Christ Church Episcopal (5.5 miles)
• St John United Methodist Church (6 miles)
• Greek Orthodox Cathedral of the Annunciation (6.3 miles)
• Karin Kabalah Center of Atlanta (6.6 miles)
• Rehoboth Baptist Church (7.3 miles)

Theaters

• Regal Hollywood (3.9 miles)
• Phipps Plaza (5.6 miles)
• AMC Theatres Phipps Plz 14 (5.6 miles)
• Movie Tavern Northlake Festival (6.4 miles)