Pruitthealth - Brookhaven in Atlanta, GA

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Pruitthealth - Brookhaven in Atlanta, GA

3535 Ashton Woods Drive Ne, Atlanta, GA 30319

For more information about senior living options: (844) 490-3973

3.4 from 138 reviews
5 stars
70
4 stars
11
3 stars
2
2 stars
12
1 stars
43

Skilled Nursing Facility

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    Overall Review of Pruitthealth - Brookhaven

    Pros

    • pro Pruitt Brookhaven is a wonderful facility with a warm and welcoming staff.
    • pro The therapy team is outstanding and helps residents make strong, ongoing progress.
    • pro The front desk receptionists are sweet and professional.
    • pro The Admissions Director is supportive and great.
    • pro Ms. Stevens, nurse navigator, is exceptional and goes above and beyond.
    • pro The building is beautiful and located in a scenic area.
    • pro The care team - nursing, CNAs, and therapists - is top-notch and compassionate.
    • pro PruittHealth sets the standard in healthcare - organized, caring, and passionate.
    • pro The dining room staff ensures residents are well cared for and the food is good.
    • pro The leadership and administration, including Linda (Director of Nursing) and Krystle (Admissions Director), are amazing.

    Cons

    • pro The facility is described as disorganized with no clear care plan and insufficient medical oversight.
    • pro The food is described as awful and often served cold.
    • pro Staff are described as rude, unresponsive, and lacking compassion for residents.
    • pro Residents are reportedly neglected, with instances of not being bathed, left in soiled conditions, or left waiting for hours.
    • pro Medication administration is described as inconsistent or delayed, sometimes with errors.
    • pro The environment is criticized as dirty, with strong odors, bugs, and outdated, shabby facilities.
    • pro There are allegations of financial and administrative misconduct, including misdirected funds and poor communication with families.
    • pro Multiple reviews state the facility should be shut down or avoided for loved ones due to safety and quality concerns.

    Review

    PruittHealth Brookhaven is best suited for families that prioritize a rehab-focused stay with measurable progress and a hands-on therapy culture. The reviews consistently flag the therapy department as the strongest driver of outcomes, with PT, OT, and speech teams producing real gains for residents coming back from surgery or medical setbacks. The setting itself - clean, attractive, conveniently located in northern Atlanta - plus a front-line staff that can be warm, responsive, and engaged when operations run smoothly, makes Brookhaven a pragmatic choice for short-term rehab aimed at returning home. The presence of physicians or advanced practitioners who visit regularly and a well-regarded admissions process add practical ballast to the recovery trajectory. For families willing to participate actively, monitor care plans, and leverage a proactive care team, Brookhaven offers tangible forward momentum.

    Those considering alternatives should note Brookhaven may not fit every care scenario. Individuals needing unwavering, uniform medical oversight and consistently reliable staffing across all shifts - from weekends to nights - may encounter gaps cited by multiple families. Reports of missed or delayed medications, uneven call-button responsiveness, and communication breakdowns with case managers and physicians underscore the risk of variability in daily care. For residents with high long-term or complex needs - especially dementia, aggressive behaviors, or intricate wound care - some families argue that a calmer, more consistently staffed environment is preferable. In short, Brookhaven can work beautifully for rehab-first goals, but it may not satisfy families seeking ironclad safety nets and steady, 24/7 oversight.

    The core pros at Brookhaven - bursting dimensions of therapy quality, engaged staff, and accessible leadership - do offset several of the facility's notable drawbacks when the setting aligns with recovery goals. Strong therapists and a therapy-driven schedule translate into meaningful improvements in a short period, while dedicated social workers and a responsive admissions team help families navigate transitions and coordinate resources. A well-run rehab program often mitigates frustrations around cosmetic upkeep or meal variety because the priority remains functional recovery. Yet the most troubling cons persist in the form of inconsistent staffing, variable caregiver attitudes, and occasional lapses in safety and medication management. When these issues surface, even excellent therapy cannot fully counterbalance the risk to safety, dignity, and trust.

    The review landscape at Brookhaven presents a divided reality. Many families praise the facility for a bright environment, clean rooms, and a therapy department that delivers real progress. Names like Kika, Ty, Kar, and a cadre of therapists appear repeatedly as standout contributors who keep residents engaged and moving forward. On the flip side, numerous accounts describe rude or overwhelmed staff, odors or cleanliness problems, and disturbing gaps in communication or follow-through. Some families feel their loved ones benefited from individualized attention and responsive social work support, while others recount episodes of neglect or mismanagement that erode confidence. The spectrum suggests that the culture and experience can swing dramatically by shift, leadership, and staffing levels.

    Decision-making guidance for families is to approach Brookhaven with a clear plan and strong expectations. If choosing this center, demand a multidisciplinary care plan meeting early - with the medical director or PA, therapy leads, and social work - so goals, timelines, and responsibilities are spelled out. Visit across different shifts to observe how call buttons are answered, how residents are assisted during meals and hygiene tasks, and how quickly concerns are escalated. Check room quality, cleanliness, and privacy, and insist on a written, measurable rehabilitation plan that tracks daily progress. Compare Brookhaven against other facilities with similar rehab strength but stronger reputations for reliability and respectful daily care. The right choice hinges on whether the family can sustain proactive advocacy and monitor day-to-day safety.

    In sum, Brookhaven offers credible rehabilitation potential wrapped in a facility that can feel both inviting and encouraging, but it also carries real warnings about consistency, safety, and communication. For families who can stay relentlessly involved, insist on transparent updates, and value a therapy-driven path to independence, Brookhaven can be a solid, actionable option. For those who cannot tolerate uneven staffing, questionable safety practices, or frequent gaps in medical oversight, exploring alternatives is prudent. The decisive factor is balance: prioritizing robust therapy outcomes while ensuring dependable, respectful daily care and a safe, well-maintained environment. Visiting with a pointed checklist, meeting leadership, and weighing current staffing patterns will illuminate whether Brookhaven aligns with the resident's best long-term interests.

    Features

    Housing

    • 157 resident community capacity 157 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (19 miles away) William B Hartsfield-Atlanta International (19 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Pruitthealth - Brookhaven is an assisted living community located in Atlanta, GA. Our community offers a range of amenities to ensure that residents feel comfortable and have access to all the services they need.

    Residents can take advantage of our beauty salon to maintain their personal grooming needs. They can also enjoy their favorite TV shows and movies with our cable or satellite TV service. For those who require transportation, we provide community-operated transportation as well as transportation arrangements for non-medical purposes and doctors' appointments.

    We understand the importance of staying connected in today's digital age, which is why we offer a computer center with Wi-Fi/high-speed internet access. Residents can use this facility to stay in touch with loved ones or pursue their interests online.

    Our dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by our skilled staff. We cater to special dietary restrictions and diabetes diets to ensure that each resident receives proper nutrition.

    To keep residents active and engaged, we provide a fitness room for exercise enthusiasts, a gaming room for some friendly competition, and a small library for book lovers. We organize scheduled daily activities as well as planned day trips for residents to explore the local area.

    In terms of care services, our dedicated staff provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer medication management services to ensure residents take their medications correctly. Our mental wellness program focuses on promoting emotional well-being among residents.

    For added convenience, we offer move-in coordination services to assist residents during their transition into our community. Housekeeping services are provided to maintain cleanliness in living spaces.

    Nearby our community, there are several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals for easy accessibility for both residents and their families.

    At Pruitthealth - Brookhaven, we strive to create a welcoming environment where seniors can enjoy a fulfilling and comfortable lifestyle while receiving the care they need.

    Nearby Places of Interest

    This particular area of Atlanta, Georgia offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient living environment. With several pharmacies, hospitals, physicians' offices, and transportation options nearby, residents have access to essential healthcare services. There are also plenty of dining options including popular chains like Chick-Fil-A and Starbucks, as well as local cafes and bakeries for those who enjoy eating out. Additionally, the area boasts recreational opportunities with parks, theaters, and places of worship in close proximity. Overall, this neighborhood provides a blend of convenience, healthcare resources, entertainment options, and community services that could make it a desirable location for senior living.

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Walgreens (0.8 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (2.6 miles)
    • Walmart Pharmacy (2.8 miles)
    • Walgreens (2.9 miles)
    • CVS Pharmacy (3.7 miles)

    Restaurants

    • Subway (0.6 miles)
    • Chick-Fil-A (1 miles)
    • Chick-Fil-A (2.3 miles)
    • Alon's Bakery & Market (2.3 miles)
    • McDonald's (2.5 miles)
    • Chick-Fil-A (3 miles)
    • McDonald's (3.7 miles)

    Transportation

    • Epps Aviation (1.4 miles)
    • MARTA - Doraville Station (2.2 miles)
    • Brookhaven/Oglethorpe University MARTA Rail Station (2.6 miles)
    • MARTA - Lindbergh Center Station (5.8 miles)

    Hospitals

    • North Dekalb Health Center (1.7 miles)
    • Children's Healthcare of Atlanta at Scottish Rite Hospital (2.2 miles)
    • Northside Hospital (2.2 miles)
    • Marcus Autism Center (6 miles)
    • Atlanta VA Medical Center (6.4 miles)

    Cafes

    • Starbucks (2.2 miles)
    • Starbucks (2.5 miles)
    • White Windmill Bakery and Cafe (3.3 miles)
    • Starbucks (6.8 miles)

    Physicians

    • Test 4 Free (2.3 miles)
    • Georgia Clinic (2.5 miles)
    • Mount Vernon Medical Center (3.4 miles)
    • Northlake Emory (4.7 miles)
    • Georgia Clinics (6.1 miles)

    Theaters

    • Regal Hollywood (2.9 miles)
    • Phipps Plaza (3.8 miles)
    • AMC Theatres Phipps Plz 14 (3.8 miles)
    • Movie Tavern Northlake Festival (5.2 miles)

    Parks

    • Georgetown Park (2.9 miles)
    • Briarlake Forest Park (4.4 miles)
    • Fetch Park Buckhead (5.2 miles)
    • Leafmore Country Club (5.4 miles)
    • Henderson Park (5.4 miles)
    • Peachtree Hills Playground (6.2 miles)
    • Morningside-Lenox Park Tennis Courts (6.4 miles)

    Places of Worship

    • Embry Hills Church of Christ (3.5 miles)
    • Greek Orthodox Cathedral of the Annunciation (4.5 miles)
    • Karin Kabalah Center of Atlanta (4.7 miles)
    • St John United Methodist Church (5.1 miles)
    • North Atlanta Church of Christ (5.2 miles)
    • Second-Ponce De Leon Baptist Church (6 miles)
    • Rehoboth Baptist Church (6 miles)

    Frequently Asked Questions

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