Pruitthealth - Brookhaven

Pros

• Tabitha at Pruitt Healthcare of Brookhaven provided excellent support and communication for a family member, ensuring a pleasant stay.
• Some employees and therapists at the facility demonstrated kindness and care towards patients, creating a positive impact on their experience.
• The reviewer felt fortunate to have made it out of their stay due to their awareness and ability to advocate for themselves.
• Despite the challenges faced, there were moments of personal connection and caring interactions among certain staff members.
• Acknowledgment that some individuals genuinely care for the well-being of patients amidst a generally negative environment.

Cons

• The staff at the facility exhibits unprofessionalism and laziness, providing only minimal care.
• Patients' call buttons are frequently ignored, leaving them without timely assistance.
• Food served is inedible and portions are insufficient, leading to patient dissatisfaction.
• The facility is unsanitary, with reports of large bugs and neglected maintenance issues.
• Patients often go without essential medications or necessary treatments due to staff neglect.
• The administration is deceptive and uncommunicative regarding important health information, such as COVID-19 status.
• Caregivers display apathy and lack compassion towards patients’ needs.
• Personal belongings of patients are often misplaced or crammed into inappropriate spaces, causing distress.
• Many families report being unable to communicate effectively with their loved ones due to inaccessible phone arrangements.
• Overall experiences indicate severe neglect and inadequate patient care throughout the facility.

Review

The outpouring of negative experiences shared by families regarding the Ashton Woods facility in Atlanta and Pruitt Healthcare centers underscores a distressing pattern of neglect, unprofessionalism, and poor patient care. Numerous individuals have recounted harrowing accounts of their loved ones receiving inadequate medical attention, lack of proper hygiene standards, and an overall atmosphere devoid of compassion. Each account paints a picture of a facility that fails to uphold basic standards in healthcare and patient comfort.

One common theme throughout the reviews is the alarming level of negligence exhibited by nursing staff. Multiple reviewers noted instances where necessary medical procedures—such as changing wound dressings or administering medication—were overlooked or delayed. There are stark descriptions of nurses who seemed indifferent to patients’ needs, opting instead to engage in personal conversations or spend time on their phones rather than attending to pressing medical requirements. These observations raise significant concerns about the safety and wellbeing of individuals entrusted to their care; as one reviewer poignantly stated, “I can easily see how someone could make a fatal mistake.”

Patients’ living conditions also frequently drew criticism. Families reported unsanitary environments plagued by pests, inadequate food portions described as "not edible," and uncomfortable rooms lacking basic amenities such as working lights or air conditioning. One heart-wrenching testimonial described hearing another patient crying out for help all night while experiencing neglect that left individuals lying in their own waste. Such distressing scenarios highlight not just a lack of adequate caregiving but also an alarming disregard for human dignity and comfort.

Communication—or the severe lack thereof—also emerged as a critical issue among families attempting to advocate for their loved ones. Reviewers expressed frustration over being denied access during crucial moments or receiving minimal information about patients' health statuses when they were most needed. For instance, one family member discovered that their mother had contracted COVID-19 while at the facility after having visited daily without being informed until days later. This kind of miscommunication not only causes emotional distress but potentially endangers patients’ lives given the current health climate.

Amidst these troubling accounts, some reviewers offered contrasting perspectives highlighting instances where individual staff members acted with kindness or competence; for example, one reviewer praised a nurse named Tabitha for her attentiveness and support amidst chaotic circumstances. However, these isolated positive experiences seem overshadowed by systemic deficiencies within the institution’s operating procedures that leave many feeling abandoned and powerless against bureaucratic indifference.

For those who have had the misfortune of placing loved ones in these facilities, recounting their experiences serves not only as catharsis but also as a warning to others considering similar choices for elder care or rehabilitation services. The collective sentiment is clear: if you genuinely care about your family members' wellbeing, it is imperative to seek alternatives elsewhere rather than risk exposing them to what many describe as environments that foster neglect rather than healing—a scenario no person should endure, particularly during vulnerable moments in life when compassion and quality care should be prioritized above all else.

This particular area of Atlanta, Georgia offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient living environment. With several pharmacies, hospitals, physicians' offices, and transportation options nearby, residents have access to essential healthcare services. There are also plenty of dining options including popular chains like Chick-Fil-A and Starbucks, as well as local cafes and bakeries for those who enjoy eating out. Additionally, the area boasts recreational opportunities with parks, theaters, and places of worship in close proximity. Overall, this neighborhood provides a blend of convenience, healthcare resources, entertainment options, and community services that could make it a desirable location for senior living.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.6 miles)
• Walmart Pharmacy (2.8 miles)
• Walgreens (2.9 miles)
• CVS Pharmacy (3.7 miles)

Restaurants

• Subway (0.6 miles)
• Chick-Fil-A (1 miles)
• Chick-Fil-A (2.3 miles)
• Alon's Bakery & Market (2.3 miles)
• McDonald's (2.5 miles)
• Chick-Fil-A (3 miles)
• McDonald's (3.7 miles)

Transportation

• Epps Aviation (1.4 miles)
• MARTA - Doraville Station (2.2 miles)
• Brookhaven/Oglethorpe University MARTA Rail Station (2.6 miles)
• MARTA - Lindbergh Center Station (5.8 miles)

Hospitals

• North Dekalb Health Center (1.7 miles)
• Children's Healthcare of Atlanta at Scottish Rite Hospital (2.2 miles)
• Northside Hospital (2.2 miles)
• Marcus Autism Center (6 miles)
• Atlanta VA Medical Center (6.4 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (2.5 miles)
• White Windmill Bakery and Cafe (3.3 miles)
• Starbucks (6.8 miles)

Physicians

• Test 4 Free (2.3 miles)
• Georgia Clinic (2.5 miles)
• Mount Vernon Medical Center (3.4 miles)
• Northlake Emory (4.7 miles)
• Georgia Clinics (6.1 miles)

Theaters

• Regal Hollywood (2.9 miles)
• Phipps Plaza (3.8 miles)
• AMC Theatres Phipps Plz 14 (3.8 miles)
• Movie Tavern Northlake Festival (5.2 miles)

Parks

• Georgetown Park (2.9 miles)
• Briarlake Forest Park (4.4 miles)
• Fetch Park Buckhead (5.2 miles)
• Leafmore Country Club (5.4 miles)
• Henderson Park (5.4 miles)
• Peachtree Hills Playground (6.2 miles)
• Morningside-Lenox Park Tennis Courts (6.4 miles)

Places of Worship

• Embry Hills Church of Christ (3.5 miles)
• Greek Orthodox Cathedral of the Annunciation (4.5 miles)
• Karin Kabalah Center of Atlanta (4.7 miles)
• St John United Methodist Church (5.1 miles)
• North Atlanta Church of Christ (5.2 miles)
• Second-Ponce De Leon Baptist Church (6 miles)
• Rehoboth Baptist Church (6 miles)