Arborwood Place Personal Care

3337 Lynnray Drive, Doraville, GA 30340

For more information about senior living options: (844) 490-3973

3.3 from 35 reviews
5 stars
19
4 stars
0
3 stars
0
2 stars
5
1 stars
11

Assisted Living

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    Overall Review of Arborwood Place Personal Care

    Pros

    • pro The NIGHT time crew is wonderful.
    • pro The occupational therapist Shannon is wonderful.
    • pro The staff are friendly and kind to guests and residents.
    • pro Stephanie W., Nivi N., and Lamont Jack were instrumental in helping regain mobility.
    • pro Lamont Jack went above and beyond to ensure assistive devices for more independent ambulation.
    • pro Gabrielle restored the family's hope in quality nursing facility care, with patience, kindness, professionalism, and grace.
    • pro The CNAs are wonderful; Dorsha and Justus are exceptional caregivers.
    • pro Angela Griffith, the Social Services Manager, is engaging and responsive.
    • pro The therapy department was engaged, compassionate, and worked hard to support recovery.

    Cons

    • pro They claimed the facility's staff had no manners, no tact or kindness, and couldn't follow a medical chart.
    • pro They stated the staff wouldn't be able to provide proper care even if their life depended on it.
    • pro They alleged their spouse was given food that could have killed them.
    • pro They described the facility as a hole in the wall, like a run-down mental hospital, with inhumane care and calls ignored for hours.
    • pro They warned never to take a family member there, saying it could lead to death.
    • pro They reported that critical information was left off the financial expectations worksheet, resulting in a surprise bill.
    • pro They noted weekends were under-staffed, turning the facility into a ghost town.
    • pro They described the rooms as dirty, the food as awful, the physical therapy as a joke, and the social worker as overworked and unresponsive.
    • pro They described the facility as old and outdated, with mildew and mold, an unbearable urine odor, discolored water, and raw sewage overflowing.

    Review

    The experiences shared about Briarwood Health Center and Rehabilitation paint a picture of a facility with real strengths in compassion, rehab-focused care, and attentive staff, paired with some very serious concerns raised by families. Across many accounts, residents and their loved ones describe a facility where the night time crew, physical therapy, and occupational therapy teams can make a substantial difference in recovery and daily comfort. The praise often centers on warmth, patience, and a sense that the staff truly cares about people - particularly in the rehabilitation and post-surgical contexts.

    A thread running through the reviews is the value placed on skilled therapy and practical support. Several families highlighted exceptional physical therapy that helped with mobility after surgery or injury. Therapists such as Stephanie W. and Nivi N., under the leadership of Lamont Jack, the Director of Rehabilitation, are repeatedly cited for their dedication. One account notes that Lamont went above and beyond to secure assistive devices and other supports to help a patient ambulate more independently after discharge. The sentiment is that strong, attentive rehab teams can make a meaningful difference in whether a patient regains functionality and confidence. The admission and rehab process is also described as transparent and collaborative by some families, who appreciate being invited to therapy sessions and kept informed about progress and needs.

    Beyond therapy, several reviews commend the broader nursing and caregiving team for their kindness and competence. Families repeatedly mention CNAs, nurses, and frontline staff as friendly, patient, and genuinely caring. Specific names recur as examples of the staff who made a difference, including those who delivered daily care, managed medications, and offered personal touches that felt like family involvement. One family even describes Briarwood as a home-like environment where staff go out of their way to support day-to-day needs, from helping with activities to ensuring meals and routines are respected. The social work and admissions teams also receive praise for professionalism and responsiveness, with gratitude expressed for how questions were answered and plans explained.

    There is also significant material about the facility's atmosphere and ancillary services. Several residents praise the quality of food and the cleanliness of the environment, with some noting a fresh, well-kept feel that helps visitors feel welcomed. The facility is described as having a warm, homelike vibe, with opportunities for residents to participate in activities, outdoor time, bingo, church services, and other engagements that help maintain a sense of normalcy and community. In these accounts, the staff's dedication to patient happiness and well-being is a consistent thread, with families recognizing the complexity of care and the need for teamwork to keep residents comfortable and cared for.

    However, the reviews also include powerfully negative experiences that contrast sharply with the praise. A number of reviewers describe serious concerns about safety, cleanliness, and responsiveness. Allegations range from a lack of tact and proper adherence to medical charts to more alarming claims about medication errors and dangerous food handling. One grim account described a patient being given food that could have caused harm, and another expressed the belief that the facility's overall management and staffing were inadequate, leading to neglect, calls for help unanswered for extended periods, and a degraded environment. The tone escalates to warnings not to place a loved one at Briarwood unless other options are unavailable, with phrases like "never take your family member here" and "0 stars" used to convey the depth of distress.

    Further deterioration in the negative accounts centers on patient safety and facility conditions. Reviewers recount experiences of bedsores not being adequately addressed, patients left in uncomfortable positions for long periods, and a general impression that weekends were understaffed and less able to respond to needs. Reports mention outdated facilities, odors, mildew or mold, and even raw sewage in some instances, alongside concerns about the quality of basic amenities like clean rooms and fresh water. Some families describe surprise medical bills and lack of clarity around financial expectations, which adds to the stress of rehabilitative care during a vulnerable time.

    Despite the dark and troubling notes, the collection of reviews does not erase all positives. Several stories highlight a distinction between the care delivered by individual, dedicated staff members in therapy and nursing and the broader concerns that some families faced. A recurring theme is the difference between personal experiences with certain caregivers - who are described as compassionate, professional, and genuinely invested - and what others experienced in terms of organization, staffing levels, and facility maintenance. In this way, Briarwood emerges as a place where strong, committed individuals can shine and make a meaningful difference, while systemic issues and maintenance gaps can color the overall impression in troubling ways.

    In sum, Briarwood Health Center and Rehabilitation appears to deliver meaningful, life-enhancing rehab and daily care for many residents, underpinned by compassionate therapists, attentive nurses, and a supportive rehabilitation leadership team. Liang - and the stories - also reveal a reality that some families face: serious concerns about cleanliness, safety, staffing sufficiency, and facility conditions that can undermine trust and peace of mind. The experiences range from deeply grateful appreciations of dedicated staff and successful recoveries to stern warnings about safety lapses, maintenance problems, and financial miscommunications. Taken together, the reviews suggest that Briarwood has core strengths in rehabilitative care and compassionate frontline staff, but that there are critical quality and safety issues that need ongoing attention to ensure consistently safe, clean, and well-managed care for every resident.

    Features

    Housing

    • 21 resident community capacity 21 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (21 miles away) William B Hartsfield-Atlanta International (21 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Arborwood Place Personal Care in Doraville, GA offers a comfortable and convenient living environment for seniors in need of assistance with daily activities. The community provides a range of amenities to enhance residents' quality of life, including cable or satellite TV, a dining room for communal meals, fully furnished accommodations, a garden for outdoor enjoyment, housekeeping services to maintain a clean living space, and kitchenettes in each unit. Move-in coordination is also provided to make the transition to Arborwood Place as smooth as possible.

    Residents can enjoy restaurant-style dining where meals are prepared and served on-site, taking into consideration any special dietary restrictions or diabetes diets. A small library is available for reading and relaxation, while telephone services and Wi-Fi/high-speed internet keep residents connected to their loved ones and the outside world.

    The care services at Arborwood Place include 24-hour supervision to ensure the safety and well-being of residents at all times. Trained staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to help residents stay on top of their medical needs. A mental wellness program is offered to promote emotional well-being among residents.

    Residents can participate in resident-run activities that cater to their interests and preferences. Scheduled daily activities provide opportunities for socialization and engagement with fellow residents. Beyond the community's grounds, Arborwood Place benefits from its close proximity to various amenities in the surrounding area. There are two cafes nearby for socializing or grabbing a cup of coffee, three parks where residents can enjoy outdoor recreation, ten pharmacies conveniently accessible for medication needs, one physicians' office nearby for medical care consultations, thirteen restaurants offering diverse dining options, two transportation options nearby for easy travel arrangements, four places of worship catering to different religious affiliations within reach for spiritual support and fellowship, two theaters providing entertainment options nearby along with one hospital situated within a short distance in case of medical emergencies.

    Overall, Arborwood Place Personal Care in Doraville, GA offers a supportive and engaging assisted living community with a range of amenities and care services to meet the unique needs of each resident.

    Nearby Places of Interest

    This part of Doraville, Georgia offers a convenient and diverse range of amenities for senior living. With multiple pharmacies located within a short distance, accessing necessary medications is easy. There are also various dining options nearby, including popular chains like Chick-Fil-A and local eateries such as Kacey's Home Cooking. For recreational activities, there are several parks within a few miles, providing opportunities for leisurely walks and outdoor enjoyment. Additionally, there are places of worship for spiritual fulfillment and cafes for socializing with friends. Access to transportation options like MARTA stations make getting around the area simple. Healthcare needs are also covered with physicians offices and hospitals in close proximity. Overall, this area provides a well-rounded environment for seniors looking for convenience and comfort in their daily lives.

    Pharmacies

    • CVS Pharmacy (0.9 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2.6 miles)
    • CVS Pharmacy (3.9 miles)
    • Walgreens (4 miles)
    • Walgreens (4.2 miles)
    • CVS Pharmacy (4.4 miles)

    Restaurants

    • McDonald's (1.4 miles)
    • Chick-Fil-A (2.5 miles)
    • Local No. 7 (2.7 miles)
    • Chick-Fil-A (2.8 miles)
    • Del Taco (3.1 miles)
    • Chick-Fil-A (3.2 miles)
    • Kacey's Home Cooking (3.5 miles)

    Parks

    • Henderson Park (1.5 miles)
    • Briarlake Forest Park (3.9 miles)
    • Georgetown Park (5 miles)
    • Leafmore Country Club (5.7 miles)
    • Peachtree Corners Town Green (6.3 miles)
    • Stone Mountain Walk Up Trail (6.7 miles)
    • Mountain Park Park (7.1 miles)

    Places of Worship

    • Embry Hills Church of Christ (1.7 miles)
    • Lilburn Alliance Church (3.5 miles)
    • Christ Church Episcopal (3.9 miles)
    • Rehoboth Baptist Church (4.2 miles)
    • St Stephen The Martyr (5.3 miles)
    • Greek Orthodox Cathedral of the Annunciation (6.1 miles)
    • Mountain Park First Baptist Church (6.6 miles)

    Cafes

    • White Windmill Bakery and Cafe (2.4 miles)
    • Starbucks (2.7 miles)
    • Starbucks (6.5 miles)
    • Starbucks (7.1 miles)

    Theaters

    • Regal Hollywood (2.9 miles)
    • Movie Tavern Northlake Festival (3.4 miles)
    • SMG Duluth (6.7 miles)

    Transportation

    • MARTA - Doraville Station (3 miles)
    • Epps Aviation (4.4 miles)
    • Brookhaven/Oglethorpe University MARTA Rail Station (6.5 miles)

    Physicians

    • Northlake Emory (3.1 miles)
    • Georgia Clinics (5.4 miles)
    • Georgia Clinic (5.4 miles)
    • Test 4 Free (6.7 miles)
    • Decatur Health Imaging (7.2 miles)

    Hospitals

    • North Dekalb Health Center (4.6 miles)
    • Children's Healthcare of Atlanta at Scottish Rite Hospital (7.1 miles)
    • Northside Hospital (7.1 miles)

    Frequently Asked Questions

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