Waterloo Group Home

4200 Waterloo Circle, Tucker, GA 30084

For more information about senior living options: (844) 490-3973

4.1 from 60 reviews
5 stars
41
4 stars
4
3 stars
3
2 stars
1
1 stars
11

Assisted Living

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Independent Living

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    Overall Review of Waterloo Group Home

    Pros

    • pro Reviewers love this community and organization.
    • pro The organization is nice, clean, and well organized with caring staff and excellent customer service.
    • pro The setup is nice and clean and includes staff members like Curtis.
    • pro The staff are great.
    • pro The organization is a long-standing, generous place that helps many people, including through a thrift store.
    • pro The staff are very friendly and the location is nice; they do good work for the community.
    • pro It is a great foster agency that handles every case with utmost care.
    • pro It is a wonderful organization that does a lot for children and youth in need, with passionate staff.

    Cons

    • pro Wellroot's leadership declined and communication became poor, leaving foster parents feeling unsupported and overlooked.
    • pro The agency is described as a disgraceful company.
    • pro The place was horrible to live in and showed a lack of care for the children.
    • pro The staff were rude and disrespectful, and the rules were unrealistic.
    • pro Residents were left at work despite assurances that transportation was secured.
    • pro The apartments had a bug problem, and the surrounding area was bad.
    • pro They should not send their children there.
    • pro A foster parent felt abandoned and confused about being placed there.

    Review

    The collection of impressions about Wellroot paints a surprisingly mixed picture. On one hand, many people describe it as a long-standing, caring organization that has made a real difference in the community. They speak warmly of the people who work there, the welcoming atmosphere, and the sense that the organization is doing meaningful work for children, families, and youth. You'll hear lines like appreciation for a friendly, helpful staff, a clean and well-organized environment, and a general sense of kindness and support. Some reviewers even highlight a deep commitment to service, noting a history of charitable activity, free thrift shopping, and ongoing programs that benefit families in need.

    But alongside the praise, there is a strong undercurrent of frustration and disappointment. Several reviewers flag leadership as a problem area, describing a decline in the quality of leadership, a lack of unity, unclear direction, and notably poor communication. For some foster parents, the experience has felt isolating or unsupported, with a sense that their concerns and needs aren't being adequately heard or addressed. One particularly emotionally charged remark asks, "Why did my parents leave me here, I'm confused," underscoring the personal toll that placement decisions and organizational shortcomings can have on families and individuals who rely on Wellroot.

    The strongest negative voices are explicit about specific failings. Disgruntled reviewers describe Wellroot as a "disgraceful company" and "horrible to live at," pointing to rules that feel unrealistic, staff who are rude or disrespectful, and situations where people feel left to handle transportation or other practical needs without sufficient support. Housing conditions are criticized with claims of bug problems and unsafe areas, and there are urgent pleas like "Don't send your children there." These comments emphasize a perception that, at times, the organization's operational realities fall short of the care it aspires to provide.

    Amid the criticisms, there are clear and recurring affirmations of positive impact. Reviewers repeatedly celebrate the dedicated staff, volunteers, and the sense of community that Wellroot fosters. Statements such as "Great staff," "Very friendly staff and very nice location," and "They are doing good work for the community" reflect a genuine belief in the organization's mission and in the people who carry it out. There are also mentions of direct involvement - someone declaring, "I Volunteer there," which hints at a culture of engagement and service beyond just service delivery.

    Several notes highlight specific strengths that go beyond people to programs and resources. The organization's thrift store and the opportunity to shop for free or at reduced prices are repeatedly lauded, described as blessings to many families. There is appreciation for the long history of the nonprofit, with one reviewer noting that Wellroot has "been around over a hundred years" and continues to leverage that legacy to support children, families, and the broader community. The positive stories emphasize impact - support for foster care, a sense of care for youth, and the feel of a nurturing environment that makes a real difference in daily life.

    Beyond the internal operations, reviewers also reference the broader ecosystem around Wellroot. Some praise the campus as a beautiful area where community activities and partnerships take place, with the YMCA using the space for games and the opportunity for children to enjoy the gym and outdoor fields. The location's natural surroundings - "in town nature and green space" - are highlighted as a favorable backdrop for the organization's work. A few testimonials even note personal connections to staff or volunteers - such as mentioning a cousin who works there - adding a human dimension to the overall impression of a place built on relationships and community involvement.

    In sum, the picture that emerges is of a venerable organization with a noble mission and a committed community of supporters, volunteers, and staff who genuinely care about helping children, families, and youth. Yet that same picture includes serious concerns about leadership, communication, and the day-to-day experience for some foster families and residents. Wellroot appears to be a place of real opportunity and hope, but it also faces significant challenges that can affect the quality and consistency of care. For someone considering involvement - whether as a foster parent, volunteer, or community partner - the messages are clear: there is meaningful impact to be found and celebrated, but it is essential to approach the experience with realistic expectations, advocate for clear communication and strong leadership, and connect with a supportive team to ensure a positive, constructive path forward.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • William B Hartsfield-Atlanta International (20 miles away) William B Hartsfield-Atlanta International (20 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Waterloo Group Home in Tucker, GA is an assisted living community that offers a comfortable and supportive environment for seniors. The community provides a variety of amenities and care services to ensure the well-being and happiness of its residents.

    The dining room at Waterloo Group Home allows residents to enjoy delicious meals in a communal setting, promoting social interaction and a sense of belonging. The community is fully furnished, ensuring that residents have everything they need to feel at home.

    A garden and outdoor space are available for residents to relax, take walks, or engage in outdoor activities. Housekeeping services are provided to maintain a clean and tidy living environment for all residents.

    To facilitate a smooth transition into the community, move-in coordination services are offered. This helps relieve any stress associated with the moving process and ensures residents feel comfortable right from the start.

    For communication needs, telephone and Wi-Fi/high-speed internet services are available to keep residents connected with their loved ones.

    The community provides assistance with various activities of daily living, including bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive the necessary medical attention when needed. For those with diabetes or special dietary restrictions, specialized plans are offered to cater to their specific needs.

    Meal preparation and service are provided to ensure that residents are provided with nutritious meals throughout the day. Medication management is also available to help individuals stay on track with their prescribed medications.

    Transportation arrangements for medical appointments as well as transportation to doctors' appointments can be made by the community.

    Waterloo Group Home offers a range of activities designed to promote socialization and engagement among residents. Scheduled daily activities allow individuals to participate in various hobbies or interests within the safety of the community.

    Located in Tucker, GA, Waterloo Group Home benefits from its proximity to several amenities and services nearby. There are two cafes nearby where residents can enjoy coffee or casual meals outside the community. Two parks provide opportunities for outdoor recreation and relaxation. Seven pharmacies ensure that medication needs can be easily met. One physician's office is nearby for convenient medical care, and 12 restaurants offer a variety of dining options for those who wish to explore outside the community. Additionally, transportation services are available in the area for residents' convenience. Five places of worship and two theaters are also within close proximity, offering opportunities for spiritual fulfillment and entertainment.

    Overall, Waterloo Group Home provides a caring and supportive environment with a range of amenities, care services, and nearby amenities to enhance the quality of life for its residents.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.3 miles)
    • Walgreens (1.5 miles)
    • Walgreens (1.9 miles)
    • Walgreens (3.2 miles)
    • CVS Pharmacy (4.1 miles)
    • CVS Pharmacy (4.6 miles)
    • CVS Pharmacy (4.9 miles)

    Parks

    • Henderson Park (1 miles)
    • Briarlake Forest Park (3.9 miles)
    • Stone Mountain Walk Up Trail (5.6 miles)
    • Leafmore Country Club (5.6 miles)
    • Mountain Park Park (6 miles)
    • Georgetown Park (6.1 miles)
    • Almost To The Top Of Stone Mountain (6.2 miles)

    Cafes

    • Starbucks (1.5 miles)
    • White Windmill Bakery and Cafe (3.6 miles)

    Restaurants

    • Local No. 7 (1.7 miles)
    • Chick-Fil-A (1.7 miles)
    • McDonald's (2.3 miles)
    • McDonald's (2.7 miles)
    • Del Taco (2.7 miles)
    • Chick-Fil-A (3 miles)
    • Kacey's Home Cooking (3.3 miles)

    Places of Worship

    • Lilburn Alliance Church (2.5 miles)
    • Embry Hills Church of Christ (2.5 miles)
    • Rehoboth Baptist Church (3.7 miles)
    • St Stephen The Martyr (4.2 miles)
    • Christ Church Episcopal (4.7 miles)
    • Mountain Park First Baptist Church (5.5 miles)
    • Mountain Park United Methodist Church (5.7 miles)

    Physicians

    • Northlake Emory (2.9 miles)
    • Georgia Clinics (6.4 miles)
    • Georgia Clinic (6.5 miles)
    • Decatur Health Imaging (6.8 miles)
    • Gynecology and Obstetrics of Dekalb PC (6.8 miles)
    • Stone Mountain Family Practice (6.8 miles)
    • Abc Pediatrics (7.3 miles)

    Theaters

    • Movie Tavern Northlake Festival (3.1 miles)
    • Regal Hollywood (3.5 miles)
    • SMG Duluth (6.7 miles)

    Transportation

    • MARTA - Doraville Station (4.1 miles)
    • Epps Aviation (5.1 miles)
    • Brookhaven/Oglethorpe University MARTA Rail Station (7.2 miles)

    Hospitals

    • North Dekalb Health Center (5.3 miles)

    Frequently Asked Questions

    Where is Waterloo Group Home?

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