Information last verified:
1865 Manor View Circle Northwest, Acworth, GA 30101
For more information about senior living options: (844) 490-3973
The Brookstone Apartments are described as a beautiful, well-kept, and peaceful community. The maintenance team, including Travon and Tony, is praised for prompt, professional, and friendly service. Alex is consistently helpful, knowledgeable, and welcoming during tours and move-ins. Tearion is repeatedly praised for professionalism, warmth, attentiveness, and excellent customer service. The leasing team is noted for informative, patient, and unpressured tours that put prospects at ease. The office staff are friendly, courteous, and highly responsive to resident needs. The property is regarded as safe, quiet, and well-maintained with great curb appeal. Move-in experiences are described as smooth and effortless thanks to accommodating staff. The Brookstone's events and community-building efforts are valued by residents. Amenities and design (well-designed layouts, pool, gym) are praised as high-quality. Management is recognized for prompt communication and efficient issue resolution. Overall, The Brookstone is viewed as an outstanding place to live and highly recommended.
This apartment complex is dishonest and mistreats veterans. This place does not support veterans — they exploit them. My grandson, a U.S. veteran, was overcharged by $500 and falsely claimed he still owed them money. They even reported this made-up debt to the credit bureau, damaging his credit. This is not how any company should treat veterans or anyone. They are scammers who accept application fees and falsely deny people. The courtesy officer has not addressed repeated noise complaints. The walls and floors are so thin that noises from upstairs can be heard.Brookstone Manor in Acworth, GA is best suited for discerning seniors who want a modern, maintenance-light lifestyle with rich social amenities and a strong service orientation. The community consistently delivers brand-new, well-designed apartment homes, aesthetically pleasing common areas, and a calendar packed with resident events that foster a real sense of neighborhood. The staffing ethos centers on knowledge, responsiveness, and courtesy, with maintenance and front-office teams that are visible, accessible, and practiced at smoothing the transition into the community. For couples or individuals who prioritize a calm, safe setting without sacrificing opportunities to mingle and stay active, Brookstone offers a compelling, turnkey proposition. The property’s quiet, well-kept grounds and gated features further reinforce its appeal for residents who want a polished environment and predictable service.
That said, there are clear reasons some potential residents should consider alternatives. Those who require near-silent interiors, particularly light sleepers, may find the thin walls and floors a persistent irritant, especially if a neighbor uses a treadmill or has late-night routines. A few reviews point to issues with noise transfer that can disrupt rest or privacy, underscoring the importance of selecting a unit in a location that minimizes shared-wall exposure. Another red flag to scrutinize is how promotions and veteran-discount promises are handled; several comments allege miscommunication or billing problems tied to veteran benefits, suggesting a need for written confirmations and careful billing reviews before committing. Finally, while rare, experiences citing pests after long tenure or a tortured move-in/out billing process remind that expectations should be anchored in a thorough, documented inspection and ongoing service follow-through.
The core advantages are substantial enough to offset many drawbacks for most residents. The Brookstone team earns high marks for accessibility and accountability: maintenance crews led by capable professionals respond quickly, and the front office, especially figures like Alex, Tearion, Brittney, Jessica, and Teresa, consistently delivers warm, informed, low-pressure guidance. Tours are thorough, questions are answered with patience, and the move-in process is described as smooth and supportive, with staff willing to go the extra mile to place residents in their preferred layouts and floor plans. The amenities match the brand-new aesthetic: a well-equipped fitness center, a polished pool area, and well-kept grounds that reinforce a resort-like feel. Community events and resident gatherings help turn what could be a simple apartment into a connected living experience, making Brookstone a practical choice for those who value sociability as part of daily life.
Yet the most consequential caution lies in the upscale but occasionally imperfect realities of property management and cost transparency. The couple of lower-rated reviews flag concerns that cannot be dismissed: inconsistencies in handling veteran discounts, and the perception that some promotional promises do not translate into realized savings. For families evaluating Brookstone, this translates into a task list before signing: secure written confirmation of any veteran benefits and all promotional offers, request a copy of the exact fee schedule, and insist on a detailed, itemized move-in/out bill. Additionally, while the community generally feels calm and safe, the noted noise issues invite a strategic approach to unit selection, request a top-floor unit or one positioned away from heavy foot traffic and shared walls. Addressing these specifics up front can preserve the favorable balance of pros over cons.
Move-in life at Brookstone tends to feel like joining a welcoming, well-organized club rather than merely renting an apartment. Residents repeatedly highlight the warmth and professionalism of Tearion, Jessica, and the rest of the office team, whose patient explanations and proactive follow-through make the process feel less transactional and more collaborative. The maintenance crew, including names like Tony and Travon, is praised for quick resolutions and positive attitudes; their responsiveness is a tangible lift during the critical first weeks in a new home. The culture of care also shows up in routine communications and in the way staff coordinate events, neighbor introductions, and ongoing social activities. For families seeking belonging and a built-in support network, Brookstone consistently delivers.
The bottom line is clear for the decision-maker evaluating Brookstone: it is a strong fit for active, social seniors and couples who want modern, comfortable living with a high-touch staff and a robust amenity package. It is less suitable for those who cannot tolerate even occasional interior noise, who require exacting guarantees around veteran benefits, or who want a guilt-free assurance that every promotion will be honored without question. The pros, staff accessibility, maintenance speed, well-kept facilities, and an engaging community culture, offer a compelling offset to the noted concerns when due diligence is exercised. Prospective residents should visit with a concrete checklist: tour several units in different locations within the community, request written terms for any promotions or veteran benefits, confirm pest-control history, and review the motion of the move-in process with the same detail afforded to a lease. If these conditions are met, Brookstone stands out as a practical, well-managed choice that can deliver a satisfying, long-term home.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Welcome to Brookstone Manor in Acworth, GA! Our assisted living community offers a comfortable and enjoyable living environment for seniors looking for support and assistance with daily activities.
At Brookstone Manor, we understand the importance of staying connected to loved ones and the outside world. That is why we provide telephone and Wi-Fi/high-speed internet access to ensure our residents can easily keep in touch with family and friends or browse the internet at their convenience.
Our dedicated care team is committed to meeting the individual needs of each resident. We offer meal preparation and service, ensuring that delicious and nutritious meals are provided to our residents every day. Additionally, our trained staff members assist with medication management, ensuring that medications are taken correctly and on time.
We recognize that dietary restrictions may exist among our residents, which is why we accommodate special dietary needs. Whether it's allergies, preferences, or medical requirements, our dining services cater to individual dietary restrictions.
Brookstone Manor is conveniently located near various amenities that enrich the lives of our residents. There are two cafes nearby where residents can enjoy a cup of coffee or a quick bite to eat with friends or family. For those who enjoy spending time outdoors, there are two parks nearby providing an opportunity for leisurely walks or enjoying nature.
In terms of healthcare services, our community has excellent proximity to nine pharmacies and nine physicians' offices. This ensures easy access to necessary medications and medical appointments as needed.
Residents can also take advantage of the vibrant local community surrounding Brookstone Manor. With 15 restaurants nearby, they have plenty of options for dining out with friends or family members visiting them. For spiritual needs, there are five places of worship close by where residents can attend services if desired.
Lastly, entertainment seekers will appreciate having a theater nearby where they can catch movies or live performances.
At Brookstone Manor in Acworth, GA, we strive to provide a supportive and engaging environment for our residents' overall well-being. With our amenities, care services, and convenient location near various establishments, we create a home where seniors can enjoy their golden years with comfort and fulfillment.
Brookstone Manor is located at 1865 Manor View Circle Northwest, Acworth, GA 30101 in Paulding County, Georgia
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