Assisting Hands Home Care - Polk County

Pros

• Assisting Hands is praised for helping clients attend doctor appointments, with staff described as considerate and patient.
• Janet Cruz is considered an excellent employee.
• Cari's friendly phone manner helps set a positive impression of the company.
• Marcy is described as amazing, confident, kind, and very helpful.
• Ella is consistently kind, helpful, professional, efficient, and considerate.
• Mayra is punctual, patient, and caring.
• Tabitha delivers meaningful health and wellness programs that inspire residents.
• Branna is regarded as one of the best assistants.
• The company is described as family-oriented with strong support for employees and clients.
• Jessica ensured smooth hiring, orientation, and training.
• Audra is kind, supportive, and an asset to Assisting Hands.
• Erin (RN) is described as a saving grace in urgent situations.
• The Winter Haven location is top of the line for caregiving, with punctual, pleasant, and highly qualified caregivers.
• Amanda is amazing as a team coordinator.
• Savannah provided outstanding service and extra helpfulness.

Cons

• Without Mayra, it would be terrible.

Review

Assisting Hands has earned a reputation in multiple families and communities for being a dependable partner in care, with a warmth that goes beyond routine home health services. Across the many voices shared in these reflections, there is a consistent thread: a deep appreciation for caregivers who are not only capable but genuinely considerate, patient, and attentive to each person's unique needs. From the moment the phone is answered, the experience begins with a sense of welcome and competence, proving that this is a company that cares about people as people, not just as clients.

Among the standout team members frequently named with affection and gratitude are Keaveia, Daquita, and Vernillia, whose attentiveness and consideration have left a lasting impression on families relying on support for doctor visits and daily routines. Janet Cruz is repeatedly praised for her outstanding performance, with one caller noting that she can't imagine anyone else filling in because she "knows exactly what I want" and consistently delivers. The importance of responsive, well-prepared staff is echoed by callers who highlight Cari, the friendly voice at the outset, whose kindness and clarity help them prepare for future caregiving needs. It's a pattern that shows the company succeeds by aligning frontline communication with careful, personalized caregiving.

Caregivers' daily conduct also shines through in descriptions of specific rounds of service. Mayra is repeatedly highlighted for punctuality, patience, and a heartfelt approach to caregiving, including thoughtful acts like assisting with showers and helping manage the household schedule. The gratitude for Mayra's presence is coupled with recognition of other steady hands, such as Ella, who has demonstrated consistent kindness, efficiency, and professional poise to the point of becoming a trusted representative of the company. Myra (Myra) is described as a dependable longtime aid whose ongoing support has been a tremendous help to a family in need, underscoring the value of continuity in caregiving when health challenges grow more complex.

The impact of care extends beyond the home into community life and programs. Tabitha is singled out for bringing meaningful education and engagement to residents, with a Health & Wellness Tips program that inspired participation and even sparked one resident to rejoin daily exercise. This ability to connect caregiving with broader well-being initiatives speaks to a broader mission: to partner with communities in ways that promote health, empowerment, and sustained activity, not only during times of illness but as a lasting lifestyle.

Among the many individuals who contribute to the company's reputation are caregivers like Branna, Chrissy, Kari, and Lisa, who are described as not only skilled but deeply devoted to their clients. A long-tenured employee notes that the service is anchored in a family-like culture, with leadership from Mr. Bart recognizing the importance of giving opportunities to dedicated people who become integral parts of families they serve. The sense of belonging and mutual respect is reinforced by testimonials from employees who speak glowingly of the organization's supportive environment, clear scheduling, and prompt responses to care needs - attributes that reduce stress for both clients and their families.

The company's internal strength is further illustrated by praise from people who work there and rely on robust administrative support. Jessica is celebrated for ensuring hiring processes, orientation, and training go smoothly, handling paperwork and time-off requests with care. The gratitude extended to Audra and Theresa reflects a culture of kindness and practical assistance that helps staff perform at their best. Pam's kindness and the teamwork with Pam, Nicky, Indy, and Erin capture a cohesive administrative backbone that enables caregivers to focus on care while feeling supported by dependable scheduling and communication channels. Erin, an RN, is specifically called out as a saving grace, available by phone when urgent needs arise, reinforcing the sense that the entire organization commits to being reachable and responsive.

Families and clients alike note the medical and practical reliability that makes Assisting Hands a trusted choice. Patrons speak of caregivers who show up on time, are calm under pressure, and handle tasks with compassion - whether it's helping with mobility, personal care, transportation, or coordinating with doctors. The feedback about Savannah, who delivered exemplary service, and Chrissy and Lisa, who have attended to a wide range of health needs, underscores a consistent pattern: skilled, empathetic caregiving paired with attentive scheduling and proactive problem-solving. The sentiment is clear: the company's caregivers don't just perform tasks; they build trust through steady, respectful, and patient care.

For families facing long-term caregiving, the value of stability becomes especially clear. One account describes a situation where a mother is the primary caregiver for a stepfather who has dementia, and the ongoing support from Myra has been a lifeline - a reminder of how crucial it is to have caregivers who can step in seamlessly and maintain continuity in routine, even as circumstances shift. The warm commendations for Kawan, Anastasia Fishleigh, and others reinforce the idea that reliable, respectful, and compassionate care can sustain a family's well-being over months and years. In these stories, care teams are not just workers; they become extensions of the family, trusted to treat loved ones with dignity and kindness.

Winter Haven receives a special nod as a location where Assisting Hands stands out for caregiving excellence. Descriptions of the service as "top of the line" and the consistent punctuality, pleasant demeanor, and qualification of caregivers create a strong impression of a company that has refined its approach to meet a diverse range of needs. The repeated affirmation that this is a company you would wholeheartedly recommend to others - whether seeking care for a loved one or pursuing employment in the field - speaks to a shared belief that Assisting Hands delivers both reliable, high-quality care and a supportive, people-centered workplace culture.

Taken together, these reviews paint a portrait of Assisting Hands as more than a home health agency. They reveal a community of caregivers, coordinators, and administrators who work in concert to provide compassionate, dependable, and personalized care. The common thread is a commitment to listening attentively, communicating clearly, and staying present for families when they need help most. Whether it's a caregiver showing up on time to support a spouse, a scheduling specialist calmly guiding a client through urgent needs, or a team coordinator ensuring that every shift is covered with continuity, the message is consistent: Assisting Hands is a trusted partner in care, dedicated to making life safer, easier, and more comfortable for the people who rely on them.

This area of Winter Haven, Florida, offers a variety of healthcare options with physicians, hospitals, and pharmacies all within close proximity. Additionally, there are a number of restaurants and cafes for dining out and socializing. Places of worship are also nearby for spiritual fulfillment. The presence of parks such as Circle B Bar Reserve and Lake Eva Park provide opportunities for leisurely walks and outdoor activities. Overall, this area provides easy access to essential services and amenities that may be beneficial for seniors looking to settle in a convenient and well-rounded community.

Physicians

• Pediatric Partners Of Winter Haven (0.2 miles)
• Rodrigo A. Bolanos (0.2 miles)
• MyEyeDr (0.3 miles)
• The Barranco Clinic (0.3 miles)
• Neurology and Neurosurgery Associates, P.A. (0.4 miles)
• Central Florida Pain Management (0.4 miles)
• Winter Haven Audiology (0.5 miles)

Restaurants

• Barrel 239 (0.2 miles)
• Egg Haven (0.2 miles)
• McDonald's (0.3 miles)
• Andy's Drive-In Restaurant (0.5 miles)
• Old Man Frank's (0.6 miles)
• Crispers Fresh Salads, Soups and Sandwiches (0.7 miles)
• Cain's Snowballs (0.8 miles)

Hospitals

• Winter Haven Ambulatory Surgical Center (0.2 miles)
• Winter Haven Hospital Occupational Health (0.4 miles)
• Nierman Stephen Winter Haven Hospital Winter Haven (0.5 miles)
• Regency Medical Center (1 miles)
• Winter Haven Hospital Cath Lab (1.6 miles)
• Day Surgery Center (2.7 miles)
• Mpn Medical Center Dundee (5.8 miles)

Pharmacies

• Kay Pharmacy (0.5 miles)
• Walgreens (0.6 miles)
• Winter Haven Hospital (0.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (3.1 miles)
• Walgreens (3.5 miles)

Places of Worship

• Beymer Memorial United Methodist Church (0.5 miles)
• First Missionary Baptist Church (1.3 miles)
• The Rock of Winter Haven (3.3 miles)
• Winter Haven Worship Center (3.5 miles)

Cafes

• Baking Donuts Plus (0.6 miles)
• Starbucks (3.2 miles)

Transportation

• Bartow Municipal Airport-KBOW (5.5 miles)

Parks

• Circle B Bar Reserve (8 miles)
• Lake Eva Park (8.5 miles)

Theaters

• Regal Eagle Ridge Mall (8.5 miles)