Upside West Palm Beach
Save1500 Centrepark Blvd, West Palm Beach, FL 33401
For more information about senior living options: (844) 490-3973
Upside West Palm Beach presents a compelling yet premium pricing structure compared to both Palm Beach County and the broader state of Florida. For a one-bedroom unit, residents can expect to invest $6,000 monthly, significantly higher than the county's average of $4,362 and the state's average of $3,864. Similarly, two-bedroom accommodations at Upside are available for $7,250 per month, which surpasses Palm Beach County's figure of $5,359 and Florida's average of $4,711. This pricing reflects Upside West Palm Beach's commitment to offering an elevated living experience that likely includes enhanced amenities and services tailored to discerning residents seeking quality in a vibrant community.
| Floor plans | Upside West Palm Beach | Palm Beach County | Florida |
|---|---|---|---|
| 1 Bedroom | $6,000 | $4,362 | $3,864 |
| 2 Bedrooms | $7,250 | $5,359 | $4,711 |
Indigo West Palm Beach presents itself as a beautiful, modern community with plenty of amenities and a staff that residents frequently describe as friendly, helpful, and genuinely dedicated. Across many reviews, the property stands out for its well-kept common areas, stylish apartments, and resort-like feel. Residents repeatedly praise the pool and gym, the clean and inviting club spaces, and the overall sense of care that goes into maintaining the grounds. Several reviews highlight the convenience of the location - close to downtown WPB, shopping, and dining - while still feeling peaceful and secure. The property's amenities are a recurring bright spot: clean common areas, well-maintained facilities, a vibrant pool scene, and regular tenant activities that help foster a sense of community.
A number of residents sing loud and clear praises for the staff. Assigned leasing consultants - especially Alexandra, Sophia, Emilia, Shannon, and Rafael - are frequently described as welcoming, knowledgeable, and responsive. One reviewer calls Alexandra a "sweetheart" and another lauds Emilia and the front desk team for going above and beyond. Several accounts emphasize how the front office and maintenance teams handle problems promptly, with many noting that the staff makes the living experience feel professional yet warm. The sentiment is that Indigo offers a high level of service, where the balance between professionalism and genuine hospitality is difficult to find elsewhere, and this is a distinguishing strength for the community.
Yet, alongside the praise for staff and amenities, reviews reveal a mix of concerns that temper the overall impression. A common thread centers on the guest parking policy, which shifted recently and has become a frequent point of contention. Residents who host guests in the garage describe the change as unfair and anti-friendly: a move from a more flexible system to a $5-per-day charge (plus a processing fee) that applies to all guest vehicles. The previous setup, which allowed residents to register guests and simply renew a pass, is portrayed as fairer and more reasonable. Many residents point out that if they visit a friend multiple times in a week, the parking costs add up quickly - effectively turning visits into recurring fees. Suggestions from residents include reinstating the prior model or at least offering free parking during posted daytime hours, arguing that the policy feels more like a revenue grab than a resident-facing accommodation.
In addition to the parking policy debate, some reviewers report maintenance and quality concerns. The first line of the feed mentions a door in the garage that "always seems to be broken," hinting at ongoing accessibility and maintenance frustrations. Other mentions describe water in the showers smelling like sulfur - an issue that directly affects daily comfort and living experience. There are also remarks about the area's noise level being impacted by airport proximity, with some residents feeling the location is noisy, while others still describe the overall environment as peaceful and secure. A few references to a cop on duty that don't align with the experience - one reviewer mentions a decoy cop car in the parking lot and notes they never actually saw a police presence - paint a mixed picture of security perceptions at the property.
A few less favorable notes center on communication and financial interactions with management. In one instance, a guest-receipt of a collections account led to a candid critique of management responsiveness: a reply claimed there was zero communication before a collections action was filed, casting doubt on how residents' concerns are handled behind the scenes. In another harsh assessment, a resident recounts a negative experience with a collections-related dispute involving their credit report and asserts that Indigo failed to contact them about the alleged debt, describing the service as HORRIBLE. These items suggest that, for some residents, there are significant disconnects between policy enforcement and clear, timely communication from management.
Despite the tensions around parking and a few maintenance and communication issues, many residents remain highly positive about Indigo's core experience. A large portion of feedback highlights the flexibility, friendliness, and efficiency of the front desk and maintenance teams, as well as the quality of the amenities - especially the pool area and the gym. Several reviews celebrate the sense of community created by organized activities and events, noting that these gatherings help residents meet neighbors and feel connected. People who have lived here for extended periods speak to the stability and consistency of management and staff, and many indicate they would recommend Indigo to others seeking a high-end, well-maintained living environment.
In sum, Indigo West Palm Beach comes across as a property with standout strengths and some notable friction points. Residents repeatedly commend the aesthetic appeal, the resort-like amenities, the central but serene location, and, most consistently, the team of staff who make daily life easier and friendlier. Yet there is clear frustration with the new guest parking policy, which many see as unfriendly and expensive and as undermining the sense of hospitality the community strives to foster. Issues like maintenance hiccups, sulfur-smelling water in showers, and mixed experiences with security visibility add to a nuanced picture. A common thread among the most satisfied residents is a belief that effective, transparent communication from management would go a long way toward reconciling these concerns and reinforcing the overall quality of living at Indigo.
Upside West Palm Beach is an assisted living community located in West Palm Beach, FL. We offer comfortable 2-bedroom apartments with a range of amenities to ensure a fulfilling and convenient lifestyle for our residents.
Our community provides a variety of on-site activities to keep residents engaged and entertained. From arts and crafts to book clubs, cooking clubs, and fitness programs, there is something for everyone to enjoy. We also arrange devotional activities offsite and host educational speakers for lifelong learning opportunities.
In terms of accommodation, each apartment is equipped with air conditioning, full kitchen, private bathrooms, and cable or satellite TV. Additionally, we have indoor common areas where residents can socialize and relax. Our beautiful garden offers a serene view, while the swimming pool, hot tub, tennis courts, and hiking trails provide ample opportunities for outdoor recreation.
Residents at Upside West Palm Beach benefit from care services such as high acuity care and medication management. Our dedicated staff ensures that those requiring incontinence care receive the assistance they need.
Dining options are diverse to cater to different dietary needs. Our professional chef prepares delicious meals including gluten-free, kosher, low/no sodium options, organic dishes, vegan and vegetarian choices among others. Room service is also available for added convenience.
The surrounding area offers numerous conveniences with several cafes, parks, pharmacies, restaurants, transportation options nearby as well as places of worship and hospitals in close proximity.
At Upside West Palm Beach assisted living community, we strive to provide exceptional care combined with a vibrant lifestyle that promotes overall well-being for our residents.
This part of West Palm Beach, Florida offers a convenient and accessible location with a variety of amenities for seniors. The area is home to several major car rental agencies, ensuring ease of transportation for any outings or appointments. There are also numerous dining options nearby, ranging from casual cafes to popular chain restaurants, providing plenty of choices for dining out. For those who enjoy outdoor activities, there are several parks in the vicinity where one can enjoy nature and recreation. Additionally, there are pharmacies, physicians' offices, and hospitals within a short distance, ensuring access to healthcare services. The area also offers places of worship for spiritual fulfillment and community involvement. Overall, this part of West Palm Beach provides a well-rounded environment suitable for senior living.
Upside West Palm Beach presents a compelling yet premium pricing structure compared to both Palm Beach County and the broader state of Florida. For a one-bedroom unit, residents can expect to invest $6,000 monthly, significantly higher than the county's average of $4,362 and the state's average of $3,864. Similarly, two-bedroom accommodations at Upside are available for $7,250 per month, which surpasses Palm Beach County's figure of $5,359 and Florida's average of $4,711. This pricing reflects Upside West Palm Beach's commitment to offering an elevated living experience that likely includes enhanced amenities and services tailored to discerning residents seeking quality in a vibrant community.
Upside West Palm Beach offers 1-bedroom apartments and 2-bedroom apartments.
Upside West Palm Beach is located at 1500 Centrepark Blvd, West Palm Beach, FL 33401 in Palm Beach County, Florida
Upside West Palm Beach on seniors.fyi includes 8 photos including images showing palm trees, modern architecture, interior, appliances, swimming pool, bathroom, kitchen, minimalist, and more.
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