Towers and Gardens of Venice

Pros

• The facility is beautiful and very clean, providing a pleasant environment for residents.
• Staff members are described as friendly, helpful, and accommodating, creating a welcoming atmosphere.
• Residents enjoy good food in the dining room, with many expressing satisfaction with meal quality.
• Numerous activities are offered, including entertainment like piano performances and magic shows, enriching residents' lives.
• The grounds feature lovely outdoor areas for walking and relaxation, enhancing the overall living experience.
• Many residents appreciate their spacious and well-furnished apartments that offer comfort and privacy.
• The security measures in place provide peace of mind to both residents and their families.
• Overall satisfaction is evident, with several reviewers highlighting that Gardens of Venice has become a wonderful home for them or their loved ones.

Cons

• The staff at Gardens of Venice lacked knowledge and often had to leave the room to find answers to simple questions.
• Residents needing memory care were not receiving proper attention, creating concerns about care quality.
• The facility's food was consistently described as terrible, often served cold, and featured too much unfamiliar ethnic cuisine.
• There were complaints about inconsistency in the sales pitch, as well as poor communication with residents regarding maintenance issues.
• Some staff were reported to be rude and unfriendly, leading to a concerning lack of awareness about residents' health conditions.
• The facility was deemed expensive and required residents to use Gardens of Venice furniture, which diminished the sense of familiarity and home for some individuals.
• Although the building was new and clean, certain aspects like waitstaff performance in the dining area needed significant improvement.

Review

Gardens of Venice is a senior living facility that has garnered a mix of reviews, highlighting both its strengths and weaknesses. Many reviewers appreciate the beautiful and clean environment, which features well-maintained grounds, ample walking paths, and comfortable seating areas for residents. The facility itself is described as new and aesthetically pleasing, making it an inviting place for potential residents. Its well-kept gardens and open spaces contribute to an overall sense of brightness and peace that many find appealing.

Yet, alongside these positive attributes are significant concerns about customer service and communication at Gardens of Venice. Some visitors expressed disappointment with their experiences during the initial tour process, particularly regarding deposit handling. One reviewer recounted how they had chosen an apartment only to be informed shortly after paying a deposit that it was no longer available – a situation they found unacceptable. This incident caused them to sever ties with the facility altogether. Such miscommunication raises questions about the staff's training and awareness level when dealing with prospective residents.

Staff knowledge seems to be another area needing improvement at Gardens of Venice. Several customers noted that staff members appeared uninformed or unprepared to answer simple questions during tours or visits. This left some feeling frustrated about the lack of clarity on services provided or activities available within the community. Those who participated in meals also expressed mixed feelings about dining experiences, mentioning inconsistent food quality ranging from satisfactory to disappointing.

While some critics voiced dissatisfaction with maintenance issues—pointing out outdated décor such as wallpaper and carpeting—other residents praised the cleanliness of the establishment along with its efficient housekeeping services. They noted that while certain facilities may require updates, overall cleanliness remains a priority for management team members; this directly affects residents' comfort levels in shared spaces such as dining rooms and activity areas.

Gardens of Venice appears to offer numerous activities aimed at enriching residents’ lives; however, there were those who felt the execution could improve significantly. While reports indicated various events like bingo nights, musical entertainment, holiday celebrations, and arts-and-crafts sessions are scheduled regularly, some questioned whether these opportunities truly engage all residents equally—especially those struggling with memory issues or other cognitive challenges.

On a more positive note, many reviews highlighted personal experiences with staff members who genuinely cared about their roles in providing assistance to seniors living there. Some praised caregivers for being attentive and treating residents like family members rather than merely fulfilling job responsibilities. Notably mentioned were positive interactions noted by families whose loved ones lived in Gardens of Venice—they emphasized perceived competency among caregivers and appreciated ongoing support from management.

In conclusion, Gardens of Venice presents itself as a beautiful option for independent or assisted living; however, significant gaps remain in staff training regarding communication protocols and maintaining transparency throughout residency transitions. While most agree on enjoying favorable amenities—including nutritious food options during mealtimes—the lingering issues surrounding customer service combined with operational inconsistencies have created mixed feedback from prospective or current residents alike. As feedback continues flowing in through various channels—from satisfied patrons reminiscing fondly over cherished moments spent at Gardens Of Venice—to critical voices raising concerns—it becomes evident this facility still has room for growth amidst its already commendable environment.

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• CVS Pharmacy (0.7 miles)
• Gulf Coast Scripts (2.1 miles)
• Woods Pharmacy (2.4 miles)
• Winn-Dixie (2.6 miles)
• Walgreens (3 miles)

Hospitals

• Center Of Surgical Excell (0.5 miles)
• Rodriguez, Charles Venice Healthpark Surgery Center (2.6 miles)
• Venice Regional Medical Center (4.3 miles)
• Anthem Insurance Companies (4.8 miles)

Physicians

• David Yan, M.D., FACS (0.5 miles)
• Gulf Coast Medical Group Women's Health & Wellness (0.5 miles)
• Gulf Coast Medical Group (0.6 miles)
• Hearing Clinic of Venice, A Division of Hear Again America (1.8 miles)
• Trent McKinney, M.D., Oasis Eye Care (1.9 miles)
• Coast Dermatology & Skin Cancer Center-Dr. Greg Neily (2 miles)
• Riverchase Dermatology (2.5 miles)

Restaurants

• Panda Express (0.5 miles)
• McDonald's (0.6 miles)
• Chili's Grill & Bar (0.7 miles)
• Applebee's (0.8 miles)
• Big Mike’s Pizza (1.6 miles)
• Carrabba's Italian Grill (2.3 miles)
• Bonefish Grill (2.7 miles)

Theaters

• Spotlight Theatres Venice Luxury (1.1 miles)

Places of Worship

• Colonial Baptist Church Venice Fl (2.4 miles)
• Lift Church (2.5 miles)
• Church of the Nazarene (3.9 miles)
• Emmanuel Lutheran Church (3.9 miles)
• Epiphany Cathedral (5 miles)

Cafes

• Starbucks (2.9 miles)
• Croissant & Co. (5 miles)

Parks

• Brohard Paw Park & Beach (3.8 miles)