Heartis Venice in North Venice, FL

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  • Interior

    A modern living room featuring a tropical-themed wallpaper, a comfortable seating area, and sleek furniture.
  • Decor

    A cozy bedroom with soft pink accents and decorative artwork on the wall.
  • Living Room

    A modern living room featuring a comfortable seating area with a coffee table, wall-mounted TV, and a stylish chandelier.
  • Building

    A modern building with large windows and balconies, surrounded by palm trees under a partly cloudy sky.
  • Architecture

    Aerial view of a large building complex near a body of water, surrounded by greenery and a road.
  • Bedroom

    A modern bedroom with stylish decor, featuring a comfortable bed, wall artwork, and ample natural light.
  • Windows

    A cozy outdoor patio featuring rocking chairs and a pergola.
  • Dining

    A modern dining area with elegant decor and comfortable seating.
  • Kitchen

    A modern kitchen with white cabinets and stainless steel appliances, featuring a granite countertop.
  • Artwork

    A modern living room with stylish seating and unique artwork on the wall.
  • Seating Area

    A cozy lounge area featuring modern furniture and warm lighting with tables and upholstered chairs.
  • Outdoor

    A luxurious poolside patio area with tables, chairs, and umbrellas under a large canopy.
  • Patio

    A peaceful patio with rocking chairs overlooking a lake at sunset.
  • Lobby

    A modern lobby featuring a stylish chandelier and a decorated reception area.

Heartis Venice in North Venice, FL

Information last verified:

1020 North Tamiami Trail, North Venice, FL 34285

For more information about senior living options: (844) 490-3973

4.8 from 108 reviews
5 stars
97
4 stars
4
3 stars
3
2 stars
0
1 stars
4

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Overall Review of Heartis Venice

Pros

  • pro The facility is a very nice place with great staff.
  • pro Stacey is described as one of the best memory care employees, very good with residents and trustworthy.
  • pro The facility and its staff are absolutely fantastic, offering top-tier service and luxurious amenities.
  • pro The staff are caring, attentive, and consistently go the extra mile to help residents feel comfortable and supported.
  • pro The community is clean, well-maintained, and creates a warm, welcoming atmosphere.
  • pro The dining is wonderful and the menus are continually upgraded.
  • pro The nursing staff and aides show genuine care and compassion for residents and their families.
  • pro The staff truly cares and the community is among the best assisted living options in the area.
  • pro The facility is beautiful, and the staff are warm and welcoming.
  • pro Heartis is top notch and feels like home from the moment you walk in.

Cons

  • pro The administration was frustrating and unprofessional, with responses that were delayed or unclear and concerns that were not properly addressed.
  • pro There was a lack of organization and accountability that negatively affected the experience.
  • pro Billing practices were concerning, including a $10,000 charge for a one-hour visit and continued billing after discharge, plus charges for a family meal during a relative’s passing.
  • pro There were significant communication failures, such as not notifying emergency contacts when a resident emergency button was activated and not updating families about residents’ living circumstances after requests for inclusion.
  • pro Invoices and expenses were difficult to monitor due to the absence of a resident portal and unclear details on meal charges.

Review

Heartis Venice is best suited for families seeking a luxury, activity-rich senior living environment where daily care, meaningful engagement, and memory-care support are prioritized by a hands-on leadership team. The campus reads like a high-end resort: water views, well-appointed apartments, multiple dining rooms, theaters, a gym, and a broad calendar of events. The culture centers on warmth, attentiveness, and a genuine commitment to dignity and autonomy for residents. Strengths show up in the staff, especially those who work closely with memory care, and in the leadership’s visible engagement with families. The memory-care tier benefits from standout team members, and the overall atmosphere is consistently described as clean, welcoming, and safety-conscious. For families evaluating a place where the day-to-day feel is more important than the glossy brochure, Heartis Venice often delivers with a “you’re in good hands” cadence that can ease the stress of transitions.

That said, this community warrants careful consideration for those on limited budgets or who demand unwavering administrative transparency. Several reviews flag communication gaps: delayed or unclear responses from the front desk and administration, and a sense that concerns do not always move to timely resolution. Billing and invoicing can be a minefield for some families, including reports of charges after short stays or questions about itemized meals and services without straightforward explanations. Parking logistics and the frequency of contact with families about emergencies or day-to-day changes also surface as recurring pain points. Those who require a rigorous, predictable financial framework or a highly frictionless administrative experience may want to contrast Heartis Venice with alternatives that foreground fixed costs, explicit billing portals, and more immediate escalation protocols.

The strongest argument in favor comes from the staff and the programmatic offerings. Across the board, caregivers and clinicians are praised for compassion, attentiveness, and the willingness to go the extra mile to help residents feel secure and respected. The dining program earns frequent praise for variety, quality, and presentation, including chef-driven menus and specialty nights that residents look forward to. Activities are robust and well-run, with on-site therapy services, a dedicated memory-care vibe in the Valeo area, and engaging programming that keeps residents socially connected and physically active. Leadership is repeatedly cited as a stabilizing force, Executive Director leadership in particular is described as knowledgeable and genuinely invested in the welfare of residents and staff. For families prioritizing everyday life quality, this combination of care, cuisine, and community energy is hard to beat.

Nevertheless, the cons cannot be dismissed or minimized. The administrative friction and billing concerns described by some families are not trivial, and they tend to undermine confidence during a vulnerable time. Instances of delayed communications, unclear invoicing, and questions about what services are included or excluded can erode trust if not promptly resolved. There are also practical irritants cited by residents and visitors, parking being limited or restricted to residents, occasional gaps in assistance with personal tasks like bathroom help, and occasional lapses in timely family notification about emergencies or care episodes. While these issues do not define the community, they do color the overall experience and should be weighed against the many strengths when a decision hinges on administrative reliability as much as personal care quality.

The way the positives sit against the negatives often tilts in favor of Heartis Venice for families who prize a vibrant, well-staffed environment and a luxurious setting. The care is consistently described as humane and attentive, with staff members who know residents by name and anticipate needs. The beauty of the campus, the caliber of the dining program, and the breadth of activities create a daily life that many families associate with real quality, not merely safety, but enrichment and joy. The memory-care component is especially meaningful for families navigating cognitive decline, where dedicated caregivers and a structured, engaging environment can make a substantive difference in mood, behavior, and overall well-being. In short, the strong day-to-day experience often cushions families from the weight of administrative missteps.

For families leaning toward Heartis Venice, a practical plan is essential. Schedule a visit focused on operational clarity: request sample billing statements, a clear outline of included services, and a demonstration of any resident portal or monthly reporting. Verify the exact memory-care capabilities, staffing ratios, and the integration between independent living, assisted living, and Valeo memory care. Speak with current residents or families about responses to questions and the cadence of updates during a health event. Confirm evacuation and emergency procedures in writing and clarify parking arrangements and guest access. If reliability on the administrative side is non-negotiable, or if cost certainty is the primary driver, consider nearby options that prioritize streamlined billing and simpler tiered-care structures. Heartis Venice remains a compelling choice for those who want exceptional care, culinary excellence, and a lively, people-first community, just enter with eyes wide open about the administrative terrain and a concrete plan to address it.

Features

Housing

  • 21 resident community capacity 21 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Independent Living Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Spa SpaSpas are important for seniors because they provide relaxation, stress relief, and therapeutic benefits which can improve their overall well-being and quality of life. Additionally, spa treatments such as massages, hydrotherapy, and aromatherapy can help alleviate common age-related ailments such as arthritis, joint pain, and circulation issues. Seniors deserve to enjoy a pampering experience that promotes physical and emotional wellness.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Sarasota Bradenton International (21 miles away) Sarasota Bradenton International (21 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartis Venice is a vibrant assisted living community located in North Venice, FL. We offer a range of care services to cater to the unique needs of our residents, including independent living and memory care.

Our residents enjoy a comfortable and fully furnished living space with amenities such as cable or satellite TV, Wi-Fi/high-speed internet, and telephone services. Each unit also has a kitchenette for convenience. Housekeeping services ensure that our residents can focus on enjoying their time with us.

Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure optimal care for our residents, including specialized programming for those with mild cognitive impairment or memory issues. Medication management is available to promote wellness.

At Heartis Venice, we understand the importance of nutrition. Our dining room offers delicious meals prepared by our skilled chefs, taking into consideration special dietary restrictions. Residents can also enjoy nearby cafes and restaurants for more dining options.

We believe in fostering an engaged and active lifestyle for our residents. Our concierge services are available to assist with any requests or arrangements. Resident-run activities and scheduled daily activities provide opportunities for socialization and recreation.

Our convenient location offers easy access to various amenities in the surrounding area. Nearby parks provide opportunities for outdoor enjoyment, while pharmacies and physicians are within close proximity for medical needs. Places of worship and theaters cater to cultural interests.

Heartis Venice is committed to providing exceptional care and creating a supportive community where each resident can thrive comfortably.

Videos

Nearby Places of Interest

Restaurants

  • Captain Eddie's Family Seafood Restaurant (0.2 miles)
  • Nokomo's Sunset Hut (0.3 miles)
  • McDonald's (0.7 miles)
  • Taco Bell (0.9 miles)
  • Soda Fountain of Venice (1 miles)
  • Crow's Nest Restaurant & Marina (1 miles)
  • Darrell's Restaurant (1.1 miles)

Pharmacies

  • Winn-Dixie (0.8 miles)
  • Winn-Dixie (1.2 miles)
  • Walgreens (1.4 miles)
  • Walgreens (1.8 miles)
  • CVS Pharmacy (1.9 miles)
  • Walgreens (2.2 miles)
  • Venice Pharmacy (2.4 miles)

Places of Worship

  • Epiphany Cathedral (0.9 miles)
  • Emmanuel Lutheran Church (2 miles)
  • Church of the Nazarene (2.5 miles)
  • Lift Church (3.7 miles)

Hospitals

  • Anthem Insurance Companies (1 miles)
  • Venice Regional Medical Center (1.6 miles)
  • B And K Properties Of Sarasota (4 miles)
  • Rodriguez, Charles Venice Healthpark Surgery Center (4.2 miles)

Cafes

  • Croissant & Co. (1 miles)
  • Starbucks (1.9 miles)
  • Starbucks (2.8 miles)

Physicians

  • Renaissance Plastic Surgery (1.3 miles)
  • Premier Allergist (1.4 miles)
  • Ehrlich Jesse B DDS (1.4 miles)
  • Surgical Associates of Venice & Englewood (1.5 miles)
  • Suncoast Pathology (1.5 miles)
  • Radiology Associates of Venice & Englewood (1.6 miles)
  • Michael Mumma MD FACC (1.7 miles)

Parks

  • Brohard Paw Park & Beach (2.8 miles)
  • Oscar Scherer State Park (4.3 miles)

Theaters

  • Spotlight Theatres Venice Luxury (4.6 miles)

Frequently Asked Questions

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