13542 N Florida Ave #208, Tampa, FL 33613
To contact a resident: (813) 405-3376
For more information about senior living options: (866) 208-4318
Overall Review of Total Private Tampa Home Health
Pros
The company is great to work with.- The management team is very helpful and goes above and beyond.
- The housekeeping service was the best they have ever received.
- The staff are absolute professionals.
- The care team was fantastic.
- They are prompt in returning calls and in meeting clients in person.
- The home care assistants were on-time, pleasant, and delivered excellent care.
- The company is awesome and second to none.
Cons
Two days in a row, they did not come at the appointed times and did not call to communicate about the no-call/no-show.- The reviewer reported that the morning staff had not yet appeared.
- The only time the reviewer had any communication with staff was when they called to ask what was going on with their people.
- The afternoon assistant spent a lot of time on her phone instead of focusing on tasks.
- The reviewer urged others to seek another organization for home health assistance.
- The reviewer was concerned that Total Private Tampa Home Health could not be relied upon despite their rhetoric and sales pitch.
Review
Total Private Tampa Home Health is best suited for families that need capable, flexible in-home care in Tampa and can tolerate some scheduling variability. The agency shines in emergencies and post-acute scenarios, where management responsiveness and a professionally assembled care team can mobilize quickly. It is a strong fit for households that value housekeeping-grade cleanliness and a client-centered approach from care staff who communicate in a timely, human way. For families who require a rock-solid, guaranteed morning visit cadence and absolute reliability in every shift, alternative providers with stricter scheduling controls should be considered.
On the upside, the most evident strengths are management accessibility and a care team that shows up with professionalism. Reports consistently cite proactive leadership, with coordinators who can step in quickly during urgent needs. Housekeeping quality is described as excellent, and several families felt the care team delivered compassionate, competent support that boosted comfort after discharge. When the agency lands urgent or short-term care, the response was swift, and the people delivering care were described as pleasant and conscientious. In short, the foundation of the operation is solid, with a capable group executing the core tasks well.
Yet, the service carries notable reliability concerns. In at least one case, morning staff failed to arrive on time for two consecutive days with little advance communication. The broader theme is inconsistent scheduling and limited proactive updates, with the family reporting that staff only communicated when asked. While afternoons could be on time and supportive, the variation between shifts creates risk for families depending on predictable coverage, especially when a parent requires constant oversight. One reviewer even warned against relying on the agency despite favorable rhetoric and salesmanship.
That tension between strong staff quality and patchy scheduling matters because the upsides can be decisive in the right scenario. When care is needed urgently or the plan emphasizes afternoon coverage and shorter-duration shifts, families report on-time support and high-quality assistance that aligns with medical and daily living needs. The pricing is described as reasonable, adding value when the service is consistently delivered. Prompt returns calls and in-person meetings suggest real accountability in planning, and the ability to segment care into shifts can work well for families seeking temporary or transitional arrangements.
Practical guidance for families considering this option centers on clear expectations and safeguards. Request a dedicated care supervisor, a written, day-by-day schedule, and a documented backup plan for no-shows or delays. Insist on two-way communication channels, with guaranteed updates if any caregiver cannot attend. Ask for detailed profiles of the care team and a trial period to assess reliability across the most critical shifts. Given mixed experiences, it pays to corroborate references beyond the marketing literature and to set a minimum response time for urgent questions.
Bottom line: Total Private Tampa Home Health best serves families who prioritize rapid mobilization, professional care, and high housekeeping standards, especially for short-term or post-acute needs. It is less ideal for those whose top priority is absolute reliability in morning visits and unwavering daily scheduling. For such families, exploring alternatives with stronger guarantees may be prudent. If choosing this provider, approach as a collaborative contract: define expectations, secure supervision, demand transparent scheduling, and start with a controlled trial to validate the fit before scaling care.
Tampa International (9 miles away)
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