Total Private Tampa Home Health

Pros

• Total Private Home Health Inc is a great company to work with, with management that is very helpful and willing to go above and beyond.
• The housekeeping service is described as the best the reviewer has ever received.
• Total Private Home Health Inc is a pleasure to work with; Richard and Crystal are absolute professionals, and their care team was fantastic.
• Chantel, the sales representative, is kind and thorough.
• The rates are reasonable, and the reviewer is extremely happy with the promptness in returning calls and meeting in person to discuss needs.
• The home care assistants provided around-the-clock care were on-time, pleasant, and delivered excellent care.
• The company is awesome and second to none, and the reviewer highly recommends their service.

Cons

• The morning staff did not arrive for two consecutive days, with no call or communication about the no-call/no-show.
• The only communication from staff occurred when the client called to ask what was going on with their personnel.
• The afternoon aide arrived on time but spent a lot of time on her phone instead of focusing on caregiving tasks.
• The client expresses concern that Total Private Tampa Home Health cannot be relied upon despite their rhetoric and sales pitch.
• The client recommends seeking another organization for home health assistance.

Review

The collection of experiences with Total Private Home Health Inc, including its Tampa operation, reveals a company capable of delivering remarkable care and professional support, while also exposing gaps in reliability and communication that can affect families in real and urgent ways. Across the reviews, stories range from life-saving responsiveness and compassionate caregiving to missed arrivals and inconsistent updates, painting a nuanced portrait of a provider that can be outstanding in some moments and challenging in others.

Many reviewers highlight an exceptionally positive, almost standout level of service. One account opens with praise for the company as a great partner to work with, noting that management is helpful and willing to go above and beyond. The sentiment is echoed in another strong commendation: "The best service I've ever gotten for housekeeping." The praise continues when describing Total Private Home Health Inc as a pleasure to work with during an emergency care situation for a mother. In these accounts, Richard and Crystal are singled out as going to work immediately, behaving as absolute professionals, with the entire care team described as fantastic. The reviewer emphasizes being pleased with everyone who came to care, calling it a great experience all the way around. Such experiences underscore the company's capacity to mobilize quickly, provide professional staff, and deliver a high level of personal care that families value highly in moments of vulnerability.

On the care delivery side, other reviews stress the company's responsiveness and the thoroughness of the intake process. One reviewer recounts a scenario of recent hospital discharge after a prolonged stay due to surgical complications and notes that a sales representative (Chantel) was kind and thorough, with a clear emphasis on meeting the family's needs. In a second positive thread, a client recounts a situation where the service delivered around-the-clock care in short shifts, ensuring that care began promptly and continued as needed. The reviewer says that home care assistants arrived in shifts, were on time, pleasant, and provided excellent care, and they specifically commend the promptness in returning calls and meeting in person to go over the care plan. The overall impression from these accounts is that, when properly configured, Total Private Home Health can assemble a capable, multi-shift team that keeps a patient safe and well-supported, with communication that supports planning and continuity of care.

Yet, alongside these high notes, there are also clear cautions about reliability and communication. One review presents a contrasting experience in which the morning staff failed to arrive at appointed times for two consecutive days, and there was a lack of proactive communication about no-call/no-show incidents. The reviewer notes that the only times they heard from staff were when they themselves called to ask what was happening. While the afternoon caregiver arrived on time, the reviewer criticizes the caregiver for spending substantial time on a phone instead of focusing on the patient's tasks, raising concerns about attentiveness and hands-on care. This account goes further to express disappointment with the organization overall, suggesting that, given their experience, families should consider other home health providers. The reviewer, who works in healthcare, emphasizes the seriousness of reliability in this field and expresses a desire not to rely on Total Private Tampa Home Health due to what they describe as rhetoric and a sales pitch rather than consistent, dependable service.

Despite the negative notes, there is a thread of optimism about potential improvements and strong capabilities. The feedback about responsiveness - especially the quick outreach, face-to-face meetings, and clear care planning - appears repeatedly in the more favorable reports. In some instances the reviewers recognize that rates are reasonable and that the organization demonstrates a strong willingness to engage with families, assess needs, and arrange care that suits short-term demands. When these conditions are in place, caregivers can provide not only practical help but also emotional reassurance to families navigating complex medical transitions.

Taken together, these reviews illustrate a provider capable of delivering high-quality, compassionate care and effective crisis response, while also revealing gaps that can have meaningful consequences for families relying on the service. The positive narratives emphasize professional staff, prompt coordination, and the peace of mind that comes from knowing someone is attending to a loved one's needs with care and competence. The critical narratives highlight the necessity of punctuality, proactive communication, and consistent attentiveness across all shifts - especially morning staff - so that families can trust that care will be reliable every day, not only on the days when everything aligns perfectly.

For families considering Total Private Home Health Inc, the takeaway is to balance the strong indicators of professional capability and compassionate care with a clear, pre-arranged plan for communication and scheduling. Verifying staff assignments, confirming punctuality expectations, and establishing clear channels for updates can help maximize the likelihood of a consistently positive experience. It's evident that the company has the resources and talent to deliver excellent care, but ensuring reliable operations and transparent communication remains essential for turning good intentions into dependable, everyday support. If you pursue their services, engaging early in a detailed care plan, requesting specific caregivers, and maintaining ongoing communication about scheduling can make a meaningful difference in outcomes and satisfaction.

Pharmacies

• Winn-Dixie (0.7 miles)
• Walgreens (1.1 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• Winn-Dixie (1.9 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (3 miles)

Physicians

• ForCare Medical Center (1.3 miles)
• University Diagnostic Institute (2.2 miles)
• Ambulatory Surgery Center - Tampa (2.5 miles)
• Moffitt McKinley Outpatient Center (2.8 miles)
• Innovision Eyecare & Eyeware (2.9 miles)
• Tampa Bay Bone & Joint Center (3.5 miles)
• Newsom Eye - Carrollwood (3.5 miles)

Restaurants

• Chick-Fil-A (1.5 miles)
• Cracker Barrel (1.6 miles)
• Portillo's Hot Dogs (1.6 miles)
• Chick-Fil-A (2.1 miles)
• Acropolis Greek Taverna (2.4 miles)
• McDonald's (3.5 miles)
• Zeko's Express Grill (3.6 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (4.9 miles)
• Starbucks (5.5 miles)
• Starbucks (6.8 miles)
• Panera Bread (7.2 miles)
• King State (7.2 miles)

Hospitals

• Florida Hospital Tampa (1.7 miles)
• AdventHealth Tampa (1.7 miles)
• H Lee Moffitt Cancer Center (2 miles)
• St Joseph's Hospital (5.2 miles)
• Florida Hospital Carrollwood (5.4 miles)

Transportation

• Stanleyville Train Station (3.1 miles)
• Nairobi Train Station (3.3 miles)

Places of Worship

• St Paul Catholic Church (3.4 miles)
• Idlewild Baptist Church (4.6 miles)
• Vishnu Mandir (5.7 miles)
• Grace Family Church (6.4 miles)

Parks

• Nye Park (4.7 miles)
• Carrollwood Village Park (4.7 miles)
• Rivercrest Park (6.1 miles)
• Grant Park (7.5 miles)

Theaters

• AMC Highwoods 2 (6.2 miles)
• AMC Veterans 24 (6.4 miles)
• Regal Cinemas Citrus Park 2 (7.7 miles)