BayView Assisted Living at the Pavilion
Save161 B Marine Street, Saint Augustine, FL 32084
For more information about senior living options: (844) 490-3973
BayView Assisted Living at the Pavilion offers competitive pricing for its residents, particularly when compared to the average costs in St. Johns County and throughout Florida. For a studio apartment, BayView's monthly fee of $3,230 is notably lower than both the county average of $3,964 and the state average of $3,823. Similarly, their one-bedroom units are priced at $3,400, which also undercuts the local average of $4,193 while remaining well-aligned with the broader state figure of $3,864. However, it is in the two-bedroom option where BayView stands out significantly; at $6,090 per month, this rate exceeds both the county's and state's averages - $5,223 and $4,711 respectively - suggesting that while BayView offers strong value for smaller living spaces, potential residents seeking larger accommodations might want to consider other options within their budget. Overall, BayView presents an attractive choice for individuals seeking quality assisted living solutions without compromising on affordability for smaller unit types.
| Floor plans | BayView Assisted Living at the Pavilion | St. Johns County | Florida |
|---|---|---|---|
| Studio | $3,230 | $3,964 | $3,823 |
| 1 Bedroom | $3,400 | $4,193 | $3,864 |
| 2 Bedrooms | $6,090 | $5,223 | $4,711 |
Lilac at Bayview in St. Augustine's is clearly a facility that generates strong feelings on both ends of the spectrum. On one hand, many families sing the praises of attentive, compassionate care and a rehab environment that helps their loved ones regain strength and regain confidence. They describe a warm atmosphere where staff are friendly, responsive, and genuinely engaged in their relatives' well-being. The rehab experience is frequently highlighted as the standout feature, with therapists and nurses praised for their expertise, patience, and hands-on support. For instance, residents and families note that communication from staff is regular and proactive, with calls returned promptly after inquiries about a loved one's progress. The facility is described as welcoming, with patients often enjoying rehab sessions and expressing appreciation for the care they receive.
A recurring thread of positive testimony centers on specific staff members who went above and beyond. Anton, the Activity Director, is remembered as warm and treating families like members of the same extended circle. Brittney, the social service director, is credited with addressing discharge-related concerns and ensuring that transitions out of the facility went as smoothly as possible. Nurses, CNAs, and other clinical staff receive high marks from several families; Nurse Jason, Tamicko, Donna, and CNA Precious are named as examples of professionalism and kindness. Mary Buckner, noted as a liaison with Lilac Bayview, is repeatedly singled out for staying in touch and coordinating post-discharge care, particularly when a spouse or family member needed ongoing updates. In the rehab wing, therapists like Doug and Art are celebrated as standout Physical Therapists whose work made a real difference in a resident's ability to walk and regain mobility. Lawanda Williams is described as a very kind and capable nurse, and Jason is praised for going "over and above" in patient care, providing reassurance and a sense of trust to families.
Beyond individual staff praise, several reviews emphasize the facility's strengths in coordination and follow-up. Some families appreciate that Lilac Bayview helped with accommodations during a loved one's stay, such as providing room space for a spouse to stay nearby, which allowed families to manage caregiving responsibilities without added stress. The broader team's ability to keep families informed about status changes and ongoing care plans is highlighted as a major positive, with one reviewer noting that the facility even oversees post-discharge follow-up to ensure that everything remains on track after leaving rehab. There are also mentions of the broader "hospital-to-home" transition success, where residents return home with the necessary equipment, medications, and a clear care plan.
Yet the same narrative landscape features a stark contrast: serious concerns about under-staffing, communication gaps, and administrative hurdles that can impede timely and appropriate care. One review uses very strong language to warn others to avoid the facility, describing a situation in which a loved one in rehab was effectively being held and where transfers to another center were repeatedly delayed. The complainant alleges that call buttons often went unanswered for extended periods, with delays of an hour or more in assistance. There are accounts of conflicting medical information - claims that a stroke risk had been identified, followed by updates that contradicted those initial assessments. When staff were asked for clarification, some responses were described as defensive or dismissive, and communications with a particular administrator (Latwanda) were noted as inconsistent, with calls going unanswered. Taken together, these anecdotes illustrate how staffing constraints and communication difficulties can transform a facility's otherwise positive reputation into significant family anxiety and distrust.
On the regulatory and performance front, the facility's public-facing metrics present a more cautionary tale. Medicare's five-star rating currently places Lilac at Bayview at a low overall level, with a 1-star rating. There are documented deficiencies cited in the past few years, including instances of abuse/neglect in 2023 that triggered substantial fines, and health-related violations in 2024 tied to unsafe transfers or discharges. In total over the last three years, inspection-related penalties surpass $125,000. Quality measures reflect similar caution, with health inspections rated as 1-star, staffing at 3-stars, and overall quality metrics at 2-stars. Independent data compilation also reports numerous deficiencies across recent inspections, including infection-control lapses, and occupancy hovering around 90 percent. These data points underscore why some families may feel compelled to weigh intense caution when considering the facility for long-term care or rehab.
Amid these broader performance signals, there are consistently positive anecdotes about specific rehabilitative outcomes. Residents and their families recount instances of meaningful improvements in mobility and daily functioning, with rehab success rates reported as around the statewide average. Infection rates, falls, and other safety metrics are described as variable, with some reviews noting lower fall rates among short-term rehab patients but higher rates of certain health events. The overall rehabilitation narrative includes praise for the collaborative approach between Lilac Bayview's team and external partners, such as Livewell and Island Doctors, who describe a strong alliance aimed at coordinating patient-centered care. In one testimonial, the rehab experience is linked to a patient's ability to return home, with a large emphasis on the importance of communication and post-discharge follow-up.
In the more human, day-to-day testimonials, the care experience is often rooted in warmth, attentiveness, and a sense of being truly cared for. Several residents and families describe the facility as clean and well-kept, with staff who are patient and accommodating, and with food that is appreciated and enjoyed. Some reviews highlight home-like aspects of the environment and the small, reassuring touches that make a difficult transition more manageable. The personal stories also reflect genuine gratitude for specific moments - the moment a nurse notices a resident's needs before they are verbally expressed, the reassurance a staff member provides during a difficult day, or the simple comfort of knowing a loved one is in capable hands.
In sum, Lilac at Bayview stands as a facility of contrasts: exemplary dedication and nuanced, patient-centered rehab care on one side, paired with serious concerns about staffing, communication, and regulatory compliance on the other. Families who have experienced positive interactions with dedicated staff and successful rehab outcomes describe an environment where their loved ones feel seen, supported, and helped on their road to recovery. Others caution prospective families about delays in transfers, inconsistent updates, and a perception that systemic under-staffing can impede timely care. For anyone considering Lilac at Bayview, the stories suggest a need to evaluate individual needs and priorities carefully, to engage actively with the care team, and to review public performance data and regulatory findings as part of a well-rounded assessment. The concluding sentiment from one caregiver - expressing relief and gratitude for the care their mom received - reflects the facility's capacity to provide meaningful, compassionate support when conditions align and staff are able to deliver consistently attentive care.
BayView Assisted Living at the Pavilion in Saint Augustine, FL is a premier assisted living community that offers top-notch care and a wide range of amenities to its residents. Our dedicated staff provides 24-hour supervision and assistance with activities of daily living, ensuring that each resident receives personalized care tailored to their individual needs.
Our community boasts a variety of amenities designed to enhance the quality of life for our residents. Stay active and engaged with our on-site activities, including gaming rooms, fitness rooms, and organized resident-run activities. Enjoy the beautiful outdoors with our lush garden and outdoor common areas. Take a refreshing dip in our swimming pool or unwind in the hot tub. Stay connected with family and friends with Wi-Fi/high-speed internet access throughout the community. Transportation arrangement services are available for non-medical purposes as well as transportation to doctors' appointments.
At BayView Assisted Living at the Pavilion, dining is an enjoyable experience. Our restaurant-style dining room serves delicious meals prepared by our skilled culinary team. We accommodate special dietary restrictions and offer vegetarian options to ensure that each resident's nutritional needs are met.
Engaging in meaningful activities is essential for overall well-being, which is why we provide a wide range of recreational options. Residents can participate in on-site activities or join community-sponsored events and planned day trips. Devotional activities both on-site and off-site cater to spiritual needs, while fitness programs promote physical wellness.
In addition to all these wonderful amenities, our location offers convenient access to various essentials within the vicinity. With 6 cafes, 6 parks, 5 pharmacies, 39 physicians, 41 restaurants, 2 places of worship nearby, and only one hospital nearby, residents can find everything they need within close proximity.
At BayView Assisted Living at the Pavilion in Saint Augustine, FL, we prioritize providing exceptional care while promoting independence and a vibrant lifestyle for our residents.
This part of Saint Augustine, Florida is a vibrant and convenient location for senior living. With a variety of parks nearby, including Dr Robert B. Hayling Freedom Park and Anastasia State Park, residents have plenty of opportunities to enjoy the outdoors. There are also several restaurants offering diverse dining options within a short distance, such as Gas Full Service Restaurant and O'Steen's Restaurant. For medical needs, there are reputable physicians and pharmacies in close proximity, including Island Doctors and Oldest Drugstore. Additionally, Memorial Presbyterian Church provides a place of worship for spiritual fulfillment. Overall, this neighborhood offers a mix of amenities that cater to the needs and interests of seniors looking to settle in a welcoming community in Saint Augustine.
BayView Assisted Living at the Pavilion offers competitive pricing for its residents, particularly when compared to the average costs in St. Johns County and throughout Florida. For a studio apartment, BayView's monthly fee of $3,230 is notably lower than both the county average of $3,964 and the state average of $3,823. Similarly, their one-bedroom units are priced at $3,400, which also undercuts the local average of $4,193 while remaining well-aligned with the broader state figure of $3,864. However, it is in the two-bedroom option where BayView stands out significantly; at $6,090 per month, this rate exceeds both the county's and state's averages - $5,223 and $4,711 respectively - suggesting that while BayView offers strong value for smaller living spaces, potential residents seeking larger accommodations might want to consider other options within their budget. Overall, BayView presents an attractive choice for individuals seeking quality assisted living solutions without compromising on affordability for smaller unit types.
BayView Assisted Living at the Pavilion is located at 161 B Marine Street, Saint Augustine, FL 32084 in St. Johns County, Florida
BayView Assisted Living at the Pavilion on seniors.fyi includes 8 photos including images showing building, palm trees, clouds, fence, outdoors, interior, architecture, swimming pool, and more.
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