Seven Heaven Home Care

Pros

• The facility initially offered assistance to the mother with dementia and mood disorders, indicating a willingness to support individuals in need.
• The family was grateful for the opportunity to have their loved one stay at Seven Heaven, as they believed it would provide the necessary care for her condition.
• Despite the unfortunate situation of her leaving the facility, it can be appreciated that Seven Heaven prioritized the safety and well-being of their residents.
• The inclusion of clothing in the bag provided some essential items for the mother, demonstrating a level of consideration from Seven Heaven.
• It is commendable that Seven Heaven provided a walker to assist with mobility, even if it was broken – showing an effort to accommodate their residents' needs.

Cons

• The facility failed to provide proper care and support for the resident with dementia and mood disorders.
• They unjustly denied re-entry to the resident after she left the facility without any notice or assistance in finding alternative housing.
• The facility withheld the prepaid rent of $2,500 and refused to return the resident's belongings.
• Instead of returning her belongings, they only provided a broken walker and a small bag with minimal clothing, including soiled pampers.

Review

Neglect and Disregard at Seven Heaven Senior Facility

Seven Heaven, a senior living facility, claims to provide exceptional care for individuals with dementia and mood disorders. However, upon closer inspection of several reviews left by concerned family members, it becomes apparent that these promises are not always fulfilled. This article aims to shed light on the distressing experiences shared by those who entrusted their loved ones' care to Seven Heaven.

One review recounts how the author's mother, suffering from dementia and mood disorders, was initially admitted into Seven Heaven with hopes of receiving adequate assistance. However, when she wandered away from the facility one day, an incident common among dementia patients, she was abruptly denied re-entry without any notice or warning given to her family. This sudden exclusion left both the resident and their loved ones in a state of turmoil.

Four months after being expelled from Seven Heaven, the author speaks of the financial injustice they experienced. Despite having paid ahead for four months' worth of rent amounting to $2,500, they received no reimbursement upon their forced departure. Not only were they denied access to their rightful refund but also deprived of retrieving their elderly mother's personal belongings left behind at the facility.

The callousness exhibited by Seven Heaven staff continued when the author finally received some of their mother's belongings back. Shockingly, instead of returning these items in a respectful manner befitting an establishment caring for vulnerable seniors, they were handed over in a broken walker and a measly trash bag containing just two sets of clothing. Disturbingly enough, this inappropriate gesture extended further as soiled pampers were included in the bag.

Such negligent actions indicate a severe lack of empathy and professionalism within Seven Heaven's staff members. It raises concerns about whether appropriate training is provided to handle residents with special needs such as dementia or mood disorders. The facility's failure to handle the situation with sensitivity and compassion calls into question their commitment to the well-being of their residents.

This distressing series of events serves as a warning to future families considering Seven Heaven for the care of their loved ones. It showcases a blatant disregard for residents' rights and dignity, leaving them vulnerable and unsupported at critical moments. Families should carefully evaluate alternative options that prioritize providing holistic care, ensuring they do not endure similar experiences.

The testimonials shared by those affected by the shortcomings at Seven Heaven shed light on disturbing instances of neglect, financial injustice, and emotional turmoil faced by both residents and their families. The abrupt denial of re-entry, failure to refund prepaid rent, and disrespectful return of personal belongings highlight a lack of empathy within the facility's staff. Decisions regarding senior living must be approached with utmost caution, emphasizing thorough research and references to prevent loved ones from enduring such traumatic experiences.

This section of Port Saint Lucie, Florida offers a variety of amenities and services that cater to seniors. With easy access to restaurants such as Taj Indian Restaurant and Bar and Golden Corral, seniors can enjoy a range of dining options. Nearby physicians like Fier Eye Care & Surgery Center and hospitals like Martin Memorial Health Systems provide convenient healthcare options. In addition, pharmacies like CVS and Walgreens are easily accessible for medication needs. For recreation, parks like Charles E. Ray Park offer opportunities for outdoor activities. The area also features cafes such as Panera Bread and Starbucks for leisurely socializing. Transportation options like Budget Rent A Car make it convenient for seniors to get around the area. Overall, this section of Port Saint Lucie provides a well-rounded environment for senior living with diverse amenities within close proximity.

Restaurants

• Taj Indian Restaurant and Bar (0.3 miles)
• Golden Corral (0.8 miles)
• IHOP (1.3 miles)
• Little Italy of St Lucie West Restaurant & Pizzeria (1.5 miles)
• Burger King (1.9 miles)
• Chick-Fil-A (2.2 miles)
• Taco Bell (2.3 miles)

Physicians

• Fier Eye Care & Surgery Center (0.4 miles)
• Cornerstone Pediatrics (0.4 miles)
• Stuart Oncology (1.4 miles)
• Joseph J Katta Md (1.5 miles)
• St Lucie Surgical Associates Pa (1.5 miles)
• Heart & Family Health Institute (1.8 miles)
• Mutter Precision Hearing Center (1.8 miles)

Hospitals

• Martin Memorial Health Systems (1.2 miles)
• Louran Builders (2.8 miles)
• New Horizons of the Treasure Coast (3.7 miles)
• Surgical Center of Treasure Coast (3.9 miles)
• HealthSouth Corporation (4.8 miles)

Pharmacies

• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2.4 miles)
• Walgreens (2.7 miles)
• Health Mart Pharmacy (3 miles)
• Winn-Dixie (3.3 miles)
• Walgreens (3.4 miles)

Parks

• Charles E. Ray Park (1.7 miles)
• Winterlakes Park (3.5 miles)
• Lyngate Park (4.2 miles)

Cafes

• Panera Bread (2.6 miles)
• Starbucks (2.7 miles)
• Starbucks (3.5 miles)

Theaters

• AMC Port St Lucie 14 (3 miles)

Transportation

• Budget Rent A Car (3.3 miles)

Places of Worship

• Christ Fellowship Port St Lucie (5.2 miles)