554 Kilpatrick Avenue, Port Saint Lucie, FL 34983
For more information about senior living options: (866) 208-4318
Seven Heaven Home Care Costs & Pricing
Seven Heaven Home Care offers competitive pricing for its residential care services, particularly when contrasted with the broader market rates in St. Lucie County and across Florida. For a semi-private room, Seven Heaven Home Care charges $900 per month, significantly lower than the county average of $2,717 and the state average of $3,009. Similarly, private rooms at Seven Heaven are priced at $1,500 monthly, which still remains well below both the county's average of $3,665 and Florida's statewide average of $3,699. This positioning not only makes Seven Heaven an attractive option for individuals seeking quality care but also reflects a commitment to affordability without compromising on service quality.
| Floor plans | Seven Heaven Home Care | St. Lucie County | Florida |
|---|---|---|---|
| Semi-Private | $900 | $2,717 | $3,009 |
| Private | $1,500 | $3,665 | $3,699 |
Overall Review of Seven Heaven Home Care
Pros
They were glad they found this company and saw significant improvement after a few days of treatment.- They had a great experience.
- They received high-quality service.
- They experienced the best quality of care with amazing staff.
- They praised the excellent customer service.
Cons
They were told Seven Heaven could help her, but once she ran away from the facility, she was no longer allowed back.- There was no notice given to allow family members to find her other housing.
- Four months later, they did not receive the rent back that had been paid ahead, nor their mother’s belongings.
- Instead, she was given a broken walker and a small trash bag containing two sets of clothing.
- They also found soiled pampers in the bag.
Review
Seven Heaven Home Care in Port Saint Lucie, FL is best suited for seniors who need steady, hands-on daily support with strong, attentive staff and practical clinical care, particularly in areas like wound management or routine caregiving tasks. Reviewers repeatedly highlight high-quality care, responsive service, and a capable caregiving team, suggesting that the community delivers reliably on day-to-day support and patient interactions. For families prioritizing compassionate, person-centered attention and clear communication from front-line staff, Seven Heaven can feel like a solid match when the primary need is hands-on assistance and supportive caregiving rather than specialized memory-care programming.
Those most likely to want alternatives are families dealing with residents who require secure memory care or have dementia with wandering tendencies. The most troubling rating notes a resident who “ran away” and was not readmitted, with a lack of notice to family about alternative housing. This signals a gap in security, discharge planning, and family communication that can be unacceptable for dementia care needs. Prospective residents with behavioral or cognitive challenges should approach with questions about how wandering is prevented, what reentry options exist if a resident leaves, and how families are notified during a discharge or crisis.
The strongest positives, high-quality care, an apparent focus on patient experience, and excellent customer service, do offset some concerns about everyday caregiving. The staff’s competence in clinical tasks and the positive tone in many reviews suggest a facility that can deliver dependable support for short- to moderate-term needs, wound management, and routine daily activities. These strengths matter when the priority is consistent caregiving presence and timely response to minor medical issues or injuries. Still, they do not erase the gravity of the serious red flags raised by the memory-care failure and the financial lapse described by a family.
The most serious cons are concrete and systemic: a resident with dementia being allowed to leave and then barred from returning, with no advance notice to family about alternative housing, and a months-long delay or denial of refunds for prepaid rent, along with mishandling of personal belongings. The report of a broken walker and a bag of clothes and soiled pampers as a post-exit remnant paints a troubling picture of exit procedures and respect for residents and families. In evaluating Seven Heaven, these elements differentially affect risk tolerance; they suggest potential policy gaps around secure placement, resident rights, and financial settlements that can have real emotional and financial consequences for families.
Practical steps emerge for families weighing options. Seek a clear, written discharge and relocation policy, including procedures if a resident wanders or leaves the building and how re-admission is handled. Request specifics on memory-care capabilities, staff training for dementia-related behaviors, and whether secure areas or wander-deterrent protocols exist. Ask to speak with families of current residents about responsiveness, especially during care plan updates and crisis situations. Finally, obtain a transparent explanation of deposits, refunds, and what belongings are returned if a resident leaves abruptly, with timelines and accountability measures spelled out in the contract.
In the end, Seven Heaven Home Care presents a mixed picture. It appears well-suited for seniors who value reliable daily caregiving and clinically competent staff, with tangible strengths in wound care and service quality. However, the severe concerns around dementia-related wandering, discharge handling, and financial/belongings management cannot be dismissed and should drive a cautious, criteria-driven decision. For families prioritizing secure memory care and crystal-clear exit policies, alternatives with proven memory-care security and firmer protections around prepaid funds will likely offer greater peace of mind. A measured visit, detailed conversations, and review of the fine print will determine whether this community aligns with the resident’s specific needs or if a more specialized option is warranted.
6 resident community capacity
Assisted Living
Board and Care Home
Activities on-site
Cable or satellite TV
Devotional services off-site
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor space
Private
Telephone
Wi-Fi/high-speed internet available
24-hour supervision
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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