Visiting Angels Of Nw Florida in Pensacola, FL

Pros

• Visiting Angels has the most caring individuals to help with loved ones.
• The caregivers are efficient, caring, thoughtful, and most of all kind.
• The management, staff, and angels are very professional and care greatly for their clients.
• Visiting Angels is a great company that provides peace of mind by helping with daily tasks.
• Chris Jongko is one of the most dependable and fair humans, and his businesses are highly regarded.
• The team from Visiting Angels of Pensacola provided loving, attentive care to Carol for over two years, 12 hours a day.
• The owner has been professional and fantastic to work with and is highly recommended.

Cons

• There was poor communication between administration and the client.
• The health care provider assigned to them had no initiative and did not clean up after herself.

Review

Visiting Angels NW Florida is best suited for families who want trusted, in-home non-medical elder care delivered with warmth, steadiness, and practical help across daily living. This Pensacola service centers on building lasting relationships between caregivers and the loved one in the comfort of their own home. It excels when seniors need reliable assistance with cooking, light housekeeping, transportation to appointments, medication reminders, and ongoing companionship, allowing them to remain independent at home longer. The strongest asset is the team's ability to deliver consistent, attentive care, backed by an owner and management team described as professional and genuinely caring. For families prioritizing real empathy and steady hands in the home, this option delivers immediate, tangible relief.

Alternatives should be considered for cases demanding heavy medical oversight, complex wound care, or around-the-clock supervision. While the overall sentiment is overwhelmingly positive, a single two-star review flags potential gaps in administration-client communication and caregiver initiative. If care goals require strict, highly regimented accountability or a perfectly predictable schedule, a facility with on-site nursing or a different agency with stronger care coordination may be more appropriate. The caution here is real: in-home care can shine when administration and the care team are tightly aligned, but misalignment can erode benefits over time.

The practical upside is sizable. Caregivers are repeatedly described as exceptionally kind, efficient, and thoughtful, with staff who demonstrate genuine devotion to clients. The owner, Chris Jongko, emerges as a dependable, fair leader who earns trust and respect from families. Management is portrayed as professional, with caregivers who feel supported and valued, which translates into stable, compassionate care for loved ones. Families report peace of mind knowing someone is at the home - assisting with meals, errands, doctor visits, and even social activities - an arrangement that substantially lightens the day-to-day burden on relatives.

At the same time, the noted drawbacks warrant clear attention. The lone negative report highlights poor communication between administration and the client and a caregiver who did not take initiative or leave the space tidy. This is not the standard that should accompany a service built on trust and continuity. The remedy is straightforward: insist on a defined care plan with a primary caregiver, secure a direct line of communication for scheduling and updates, and require regular progress notes or supervisor check-ins. Ensure there is accountability from a supervisor or account manager and confirm that scheduling remains aligned with the loved one's routine, with prompt replacement if a caregiver is unavailable.

When the positives are coupled with disciplined oversight, the value is compelling. The overwhelmingly favorable feedback - years of dependable, compassionate engagement, and a system that enables seniors to stay at home - outweighs the drawbacks. The key is proactive management: lock in consistent caregivers, demand timely communication, and leverage the owner as a resource for problem resolution. The breadth of tasks described - cooking, errands, appointment support, mobility assistance, and meaningful social interaction - means this service can flex to a wide range of aging-in-place needs. For families prioritizing genuine companionship and practical support in a home setting, this option delivers meaningful, daily benefits.

In sum, Visiting Angels NW Florida is a strong fit for Pensacola households seeking dependable, compassionate in-home care with a personal touch and accessible leadership. It suits seniors who value staying at home and families prepared to actively participate in care coordination. It may not be the best match for those requiring constant medical supervision, intensive memory-care support, or flawless administrative execution. The recommended approach is direct conversations about goals, a possible trial period, and a plan to establish consistent caregivers and clear reporting. When these elements align, the combination of caring staff and reliable leadership makes this choice distinctly credible.

This area of Pensacola, Florida, is a bustling and convenient location with a variety of amenities within close proximity. For medical needs, there are several physicians' offices and hospitals nearby, offering easy access to healthcare services. Additionally, there are pharmacies for medication needs, ensuring convenience for seniors. A range of dining options from fast food chains to sit-down restaurants are available for residents to enjoy meals out. There are also cafes for those who prefer a leisurely coffee break. The Pensacola International Airport is conveniently located nearby for travel needs. For recreational activities, theaters and parks are within a short distance. Places of worship offer spiritual support and community engagement. Overall, this area provides convenience and accessibility for seniors looking to live in a well-rounded neighborhood in Pensacola.

Physicians

• Barry A. Ripps, MD (0 miles)
• West Florida Medical Group-12th Avenue (0.1 miles)
• Dermatology Associates Of Northwest Florida PA (0.2 miles)
• Sacred Heart Medical Group (0.2 miles)
• Pensacola Pediatrics (0.3 miles)
• The Women's Group (0.6 miles)
• John B. Grammer, MD (0.6 miles)

Restaurants

• Culver's (0.1 miles)
• The Leisure Club Coffee Bar & Restaurant (0.4 miles)
• Chick-Fil-A (0.5 miles)
• Olive Garden (0.6 miles)
• Whataburger (0.6 miles)
• BJ's Restaurant & Brewhouse (0.7 miles)
• Cactus Cantina (0.7 miles)

Pharmacies

• Winn-Dixie (0.4 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.5 miles)
• CVS Pharmacy (2 miles)
• Pensacola Apothecary (2.1 miles)
• Walmart Pharmacy (2.2 miles)
• Drug Shop (2.2 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (0.9 miles)
• Coffee Guy Cafe (2.2 miles)

Hospitals

• Sacred Heart Hospital Icu, Pensacola, Florida (0.8 miles)
• Pet/Ct Imaging Center of Northwest Florida (0.8 miles)
• Sacred Heart Adult Intensive Care (0.8 miles)
• Scared Heart Surgery Waiting Room 3rd Floor (0.8 miles)
• Sacred Heart Hospital (0.8 miles)
• Labor& delivery (0.8 miles)
• Baptist Health Care Lab (1.3 miles)

Transportation

• Pensacola International Airport (PNS) (0.8 miles)

Theaters

• 4180 Amc Bayou 15 (0.9 miles)

Places of Worship

• Gateway Church of Christ (1.7 miles)
• Gulf Coast Christian Church (2.4 miles)
• Cathedral of the Sacred Heart (2.5 miles)

Parks

• Bay Bluffs Park (2.2 miles)