Maxim Healthcare

Pros

• Maxim's staff are very professional, friendly, caring, and experienced nurses.
• Maxim Healthcare Services is amazing in several ways.
• Sarah Philpot delivers an amazing experience.
• The staff are caring and helpful.
• The interview process featured great questions and professional staff.
• Maxim's team is prompt and quick.
• All staff are very professional.
• The office team is wonderful, and Jessica is helpful.

Cons

• Casey was rude and short with the reviewer, failed to explain how to use the app, and blamed his workload for delays.
• The reviewer did not receive pay for March 31 and was told they were responsible for reporting their own time.
• The reviewer was called for a job that had already been filled, wasting their time.
• The reviewer felt disrespected and disheartened when an interview was canceled due to COVID and the company moved forward without interviewing them.
• Maxim dropped the reviewer's granddaughter's services without notice and was accused of caring more about money than people.
• The Pensacola FL office was described as unprofessional, with the recruiter being rude.

Review

Across these reflections, Maxim Healthcare Services consistently appears as a presence people associate with professionalism, care, and a strong sense of commitment to patients and their families. Several reviewers open by highlighting the organization's core strengths: a staff that is described as very professional, friendly, and caring; experienced nurses who go the extra mile; and a overall impression that Maxim is reliably devoted to supporting both patients and their families. One commenter thanks "everyone at Maxim for everything you do for your patients and the support you give their families," while another simply notes that the experience has been "AMAZING" thanks to particular staff.

A standout thread in the feedback centers on Sarah Philpot, who is repeatedly singled out for extraordinary service. The enthusiasm is palpable: "AMAZING EXPERIENCE WITH SARAH PHILPOT! This company is quite amazing in more ways than one." Beyond this individual's impact, the praise broadens to emphasize a culture of thorough onboarding and strong patient care. In one account, Maxim's orientation and "meet and greet" are described as the best and most thorough the reviewer has experienced, with the accompanying nurse described as "absolutely amazing" and deeply invested in the patient's care. Such notes underscore a recurring theme: when Maxim aligns with dedicated, attentive professionals, both patients and families feel truly supported.

Several reviews specifically celebrate the way Maxim coordinates and delivers nursing care. A family member notes that Maxim "oversees nursing needs for my granddaughter," emphasizing the positive impression of the coordination and the nurses' heart for their work. This sentiment is echoed by others who describe staff as "caring and helpful," and who recount prompt, rapid responsiveness from the team. In addition, multiple reviewers commend the office staff, with one highlighting Jessica as a reliable helper who goes above and beyond, and another praising the overall office team as wonderful. The hiring process itself is frequently portrayed as a strength, with comments like "Absolutely wonderful and very informative during the entire hiring process" and a direct statement that Maxim is "THE company to work for," reflecting a sense of excitement and anticipation about joining the organization.

Yet the picture is not uniformly flawless. Several reviews present a contrasting view, focusing on negative experiences with interactions, scheduling, and compensation. One reviewer describes a recruiter, Casey, who became "very rude and short," recounting an extended incident involving time entry via the app, unhelpful guidance, and an eventual apology that did little to repair the impression. The account escalates into a complaint about pay delays and a perceived lack of support, including a claim that the recruiter "hung up" after an argument about time entries. The passage also includes a harsh personal remark about the recruiter, describing him as having a negative mood and even suggesting bipolar behavior; the reviewer emphasizes that they did not deserve the rude treatment and found the ordeal disrespectful. This set of feedback illustrates how individual interactions can color an otherwise positive brand perception.

Other criticisms touch on communication and scheduling missteps that wastes time or erodes confidence. A reviewer mentions being called for a position that had already been filled, which felt like a waste of their time, while another notes a frustrating sequence in which an interview rescheduled due to illness ended with the company moving forward without the individual receiving an interview. These anecdotes reflect gaps some candidates feel exist in how opportunities are managed or communicated, even as others report strong, positive experiences in different contexts.

The hiring and employment journey itself garners mixed reviews. Several accounts celebrate the onboarding and integration into Maxim's team, with comments such as "Newly joined the team they accepted with open arms" and references to a welcoming environment and a bright future. Other verses emphasize the potential for professional growth and satisfaction in working for Maxim, including admiration for the organization's approach to interviews and the cordial, supportive atmosphere that staff members like Megan bring to the table. A Nigerian nurse even chimes in, expressing hope for employment opportunities and asking for assistance, highlighting the global reach and diverse ambitions within Maxim's applicant pool.

In summary, the collected experiences paint a nuanced landscape. On one hand, many clients and prospective caregivers laud Maxim for professional, compassionate care, and standout individuals who leave lasting positive impressions - especially Sarah Philpot, Jessica, and Megan. Families repeatedly speak to the relief and confidence that comes from a nurse-led, patient-centered approach, and many reviewers express gratitude for the care received by loved ones. On the other hand, there are notable voices describing frustrating interactions with recruiters, issues around pay and app use, miscommunications, and abrupt service changes that have left some patients feeling unsupported or devalued. Taken together, the reviews sketch a picture of a company with a strong foundation of care and professionalism, tempered by real-world challenges in administration and consistency that could benefit from ongoing attention and refinement.

Located in Pensacola, Florida, this area offers convenient access to a variety of essential amenities for senior living. With multiple physicians and hospitals within close proximity, residents can easily access healthcare services. Nearby pharmacies like Winn-Dixie and Walgreens provide easy access to medications and wellness products. The presence of popular restaurants such as Cactus Cantina and Chili's Grill & Bar offers dining options for various preferences. Additionally, the Pensacola International Airport is just a short distance away for easy travel. For leisure activities, Bay Bluffs Park provides a serene outdoor space for relaxation and recreation. Overall, this area offers a well-rounded community with necessary amenities for seniors looking to live comfortably in Pensacola.

Physicians

• The Women's Group (0 miles)
• John B. Grammer, MD (0 miles)
• Dr. Nolton & Associates (0.4 miles)
• Pensacola Pediatrics (0.4 miles)
• Ascension Sacred Heart Women's Care Center (0.5 miles)
• Dermatology Associates Of Northwest Florida PA (0.5 miles)
• FSU Pediatric Clinic (0.6 miles)

Restaurants

• Cactus Cantina (0.2 miles)
• The Leisure Club Coffee Bar & Restaurant (0.3 miles)
• Taco Bell (0.3 miles)
• Krystal (0.4 miles)
• Five Guys Burgers & Fries (0.4 miles)
• Marble Slab Creamery (0.5 miles)
• Chili's Grill & Bar (0.5 miles)

Transportation

• Pensacola International Airport (PNS) (0.5 miles)

Cafes

• Starbucks (0.6 miles)
• Starbucks (0.9 miles)
• Coffee Guy Cafe (1.7 miles)

Hospitals

• Labor& delivery (0.6 miles)
• Sacred Heart Hospital (0.7 miles)
• Sacred Heart Hospital Icu, Pensacola, Florida (0.7 miles)
• Scared Heart Surgery Waiting Room 3rd Floor (0.7 miles)
• Sacred Heart Adult Intensive Care (0.7 miles)
• Pet/Ct Imaging Center of Northwest Florida (0.7 miles)
• Baptist Health Care Lab (1.7 miles)

Pharmacies

• Winn-Dixie (0.7 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.4 miles)
• Walmart Pharmacy (1.5 miles)
• Winn-Dixie (1.6 miles)
• Pensacola Apothecary (1.7 miles)
• CVS Pharmacy (1.7 miles)

Theaters

• 4180 Amc Bayou 15 (1 miles)

Places of Worship

• Gateway Church of Christ (1.8 miles)
• Gulf Coast Christian Church (2.1 miles)
• Olive Baptist Church (2.7 miles)
• Pensacola Mosque (2.8 miles)

Parks

• Bay Bluffs Park (2.4 miles)