Housecall Home Healthcare

Pros

• Home Care Pharmacy is described as the best pharmacy in Palm Coast with friendly, impeccable customer service.
• The staff are consistently friendly, welcoming, and personable.
• Kathy is repeatedly praised for extreme kindness and helpfulness in handling script renewals.
• The pharmacy is noted for its knowledgeable staff who remember customers' names and treat them with care.
• The owners' leadership is said to create a culture of excellent service that customers feel.
• The team goes above and beyond, including compounding medications and assisting with pet prescriptions and flavors.
• Customers praise the pharmacy for compassionate, personalized care that makes them feel valued.
• Home Care Pharmacy is recognized as a small, family-owned business with competitive prices on non-pharmacy items.
• The staff remember customers and accommodate special needs, making visits feel personal.
• The store is a comprehensive facility for medical equipment, pharmaceuticals, and home health care needs.

Cons

• Keith was described as downright mean and rude, cutting the customer off mid-sentence and telling them to come back Monday.
• The reviewer felt the staff did not treat customers with the same respect when the owner wasn't present.
• The reviewer would not recommend the pharmacy due to conflicting information about wheelchair rental, resulting in an inability to rent.
• The knee scooter rental was charged $30 after being told it would cost $75 per month, with the explanation delivered rudely.
• Greed for money was alleged in prescription handling, leading the reviewer to say they would switch pharmacies.
• In-store information differed from what was provided over the phone, causing a poor experience and deterred service.
• One reviewer did not find what they were looking for during a visit.

Review

Palm Coast's Home Care Pharmacy comes through in every way its many customers describe: a warm, welcoming, family-owned hub that feels wonderfully different from the big-box options. Review after review paints a picture of a store where the atmosphere itself is inviting and the staff treat you like a neighbor rather than a number. People note not only prompt prescription filling and reliable call-ahead updates, but a genuine, personable approach that makes you feel seen, heard, and cared for from the moment you walk in the door to the moment you leave with your medication in hand.

A cornerstone of the sentiment across multiple accounts is the personal attention and consistency of service. Many customers marvel at how staff remember personal details - one reviewer mentions that the team remembers their dad's name every time he visits, a sign of the kind of continuity that turns a pharmacy visit into a reassuring routine. The staff are praised for being attentive, courteous, and patient, always willing to answer questions and take the time needed to ensure you understand your care. The owners' influence is thought to trickle down through the entire team, creating a culture where kindness and going above and beyond are the norms rather than the exception.

The pharmacy's breadth of services stands out as well. Beyond standard medications, reviewers highlight a strong capacity for home health care needs, medical equipment, and durable medical supplies, with the store described as a "comprehensive facility." For pet owners, the staff's willingness to customize medications for animals is a recurring highlight. One memorable example notes the team crushing tablets into a palatable liquid and even adding a flavor chosen by the customer, turning a difficult dosing situation into something manageable for a beloved pet. The signs are clear: this is a place that treats human and animal patients with equal care and flexibility, especially when standard options don't fit.

Patience and problem-solving are repeatedly celebrated. Several stories describe pharmacists and staff going the extra mile to verify scripts, coordinate with veterinarians, or help with specialized needs. Kathy, Gail, and others are singled out for their kindness, knowledge, and proactive assistance - whether it's calling a vet to verify a renewal, remembering a patient's name, or simply providing reassurance during a trying medical situation. People also appreciate the pharmacy's capability to compound medications and to tailor solutions to specific health conditions, including complex or chronic needs. The overall message is that this is a place that doesn't just dispense meds; it collaborates on care.

Of course, as with any business, not every experience is flawless, and a few reviews acknowledge rough moments or miscommunications. One reviewer recounts a Saturday encounter with a different pharmacist, Keith, who was perceived as unhelpful, indicating that not every visit is perfect and underscoring the importance of consistency in service. Another review highlights a discrepancy about rental equipment and pricing, underscoring the reality that small, locally owned stores sometimes face challenges in inventory and policy details. There are also candid reflections about the costs and logistics involved in durable goods, returns, and special orders - reminding readers that, while the store excels in care and character, navigating limited shelf space and supply realities can occasionally complicate a customer's experience. Taken together, these notes suggest a community crossroads where strong relationships and high hopes coexist with the everyday friction any small business encounters.

The reviews collectively sketch a pharmacy that feels deeply embedded in the Palm Coast community. Customers describe it as a place that feels like stepping back to the "old days" of doctor house calls and personal attention, even while embracing modern needs and technology. The sense of belonging is palpable: people are willing to travel longer distances, perhaps even drive an hour or more one-way, to rely on a team that reliably blends professional expertise with genuine warmth. The store is praised for its broad selection - everything from prescription medications to home health equipment and everyday conveniences on its shelves - paired with prices and service that often outshine larger chains.

In summary, Home Care Pharmacy in Palm Coast emerges from these accounts as more than just a place to fill a prescription. It is described as a community fixture - friendly, compassionate, and capable - where the staff's genuine care for customers and their animals shines through in countless small acts of service. Whether it's a pet owner needing a flavor for a medication, a family navigating a complex health challenge, or someone seeking compassionate, attentive help during a stressful time, the consistent thread is a belief that you won't just find medications here - you'll find people who treat you like family.

This part of Palm Coast, Florida, offers a convenient and accessible location for senior living with a variety of amenities nearby. There are several pharmacies within close proximity, making it easy to access necessary medications and healthcare services. Additionally, there are numerous physicians' offices, including specialists in pulmonary care, heart health, dermatology, and urgent care. For dining options, there is a selection of restaurants serving different cuisines as well as cafes for casual meals or coffee outings. Nearby parks provide opportunities for outdoor recreation and relaxation in the scenic surroundings. Places of worship offer spiritual support and community connections. Overall, this area provides a blend of essential services and recreational offerings for seniors looking to settle in a vibrant neighborhood in Palm Coast.

Pharmacies

• Home Care Pharmacy (0.1 miles)
• Walgreens (0.2 miles)
• CVS Pharmacy (0.4 miles)
• Winn-Dixie (1.4 miles)
• Walgreens (1.5 miles)
• Palm Coast Pharmacy (1.6 miles)
• ONE Pharmacy (1.7 miles)

Physicians

• First Coast Pulmonary Associates (0.1 miles)
• Children's Medical Center (0.1 miles)
• First Coast Heart Vascular Center (0.2 miles)
• Dermatology Associates (0.2 miles)
• Medi Quick Urgent Care Center: Leventhal Jerry D MD (0.2 miles)
• Butler David W - Mediquick Urgent Care Center (0.2 miles)
• Island Doctors Of Palm Coast (0.2 miles)

Restaurants

• IHOP (0.1 miles)
• La Creperie Kafe (0.4 miles)
• KFC (0.4 miles)
• Wendy's (0.4 miles)
• Palm Harbor BBQ-Grill (0.4 miles)
• McDonald's (0.4 miles)
• Portugal Wine Bar & Grill (0.5 miles)

Cafes

• Starbucks (0.2 miles)
• Metro Diner (0.3 miles)
• Delicias of Portugal Bakery (0.8 miles)

Hospitals

• DocMJ (0.6 miles)
• Flagler Hospital (1.8 miles)

Places of Worship

• Adventist Health (1.6 miles)
• St Elizabeth Ann Seton Catholic Church (1.7 miles)
• Christ Lutheran Church Palm Coast (1.8 miles)
• Chabad of Palm Coast (1.8 miles)
• Temple Beth Shalom At Palm Coast (2 miles)
• Parkview Baptist Church (2.8 miles)
• Palm Coast Haitian-Mission Group (3.5 miles)

Parks

• Waterfront Park (1.9 miles)
• Belle Terre Park (2.1 miles)
• Varn Park (2.8 miles)
• Indian Trails Sports Complex (3 miles)

Transportation

• Alliance Taxi & Shuttle Service (2.7 miles)