Grand Oaks Health And Rehabilitation Center

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Grand Oaks Health And Rehabilitation Center Grand Oaks Health And Rehabilitation Center Grand Oaks Health And Rehabilitation Center

Grand Oaks Health And Rehabilitation Center

3001 Palm Coast Parkway Se, Palm Coast, FL 32137

For more information about senior living options: (844) 490-3973

2.7 from 30 reviews
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Skilled Nursing Facility

Overall Review of Grand Oaks Health And Rehabilitation Center

Pros

  • pro Unit manager Al and floor nurse Katlynd provided exceptional care during a critical asthma attack.
  • pro The therapists at Grand Oaks are outstanding, skilled, and caring, leading to amazing progress for patients.
  • pro The staff members at Grand Oaks are friendly, helpful, and attentive to the needs of residents.
  • pro The facility has an excellent schedule of activities for seniors to engage in.
  • pro Patients appreciate the ability to choose from a menu in advance, offering them a sense of autonomy regarding their meals.
  • pro The director of activities, Shelly, is recognized for her kindness and respect toward patients.
  • pro The physical and occupational therapists received positive feedback for their effectiveness and approachability.
  • pro Despite some challenges, many residents feel blessed by the dedicated care they receive at Grand Oaks.

Cons

  • pro The patient experienced constant delays in receiving water, leading to inadequate hydration.
  • pro Communication was severely lacking, with phone issues preventing the patient from contacting family and staff ignoring requests for assistance.
  • pro The overall level of care was deemed extremely low, with significant delays in medication administration and a lack of consistency.
  • pro The nursing staff often engaged in personal conversations instead of attending to patient needs, causing distress for those in pain.
  • pro There were multiple complaints about missed meals and inadequate food service, leaving patients dissatisfied with their dining experience.
  • pro The facility management faced criticism for poor communication and responsiveness to both patients and family members' concerns.
  • pro Patients reported unpleasant interactions with certain staff members, including instances of disrespect during therapy sessions.
  • pro Issues with cleanliness were raised, as some patients went long periods without proper bathing or access to basic hygiene supplies.
  • pro Families expressed frustration over the executive director's unresponsiveness and apparent lack of concern for patient welfare.
  • pro Overall dissatisfaction with the facility's management and support services contributed to a negative experience for many residents and their families.

Review

Grand Oaks Health and Rehabilitation Center has garnered a mix of reviews from families and patients, highlighting both commendable aspects and significant areas for improvement. Many reviewers express gratitude for the care that some staff provided during critical times. For instance, one patient praised Unit Manager Al and Floor Nurse Katlynd for their quick response during an asthma attack, emphasizing that they ensured the individual received their inhaler promptly. Similarly, another reviewer mentioned the attentiveness of Certified Nursing Assistant Dessy, as well as the generally friendly demeanor of the nursing staff. The therapy team at Grand Oaks also received favorable mentions; patients reported making substantial progress thanks to skilled therapists who are noted not only for their expertise but also for their caring approach.

Despite the positive interactions with specific staff members, several reviews illustrated a stark contrast in overall care quality. One family’s experience was shadowed by inadequate communication regarding medication management and patient hydration. They expressed dismay at frequent delays in receiving medications, noting that morning doses often came hours late. There were further reports about lack of responsiveness from nurses when patients requested assistance or needed vital supplies like water—a situation that led to tragic consequences in one case where poor communication resulted in a patient's hospitalization and eventual passing.

Patients’ experiences with daily living conditions varied significantly. While some described food options as generally acceptable—although not always to personal tastes—others criticized specific meals as unappetizing or insufficiently served. A notable frustration was expressed around meal timing; for instance, one patient returning from dialysis found her meals cold due to delays in service after her return from treatment sessions. Additionally, concerns were raised about medical supplies such as pain relief medications being inadequately provided or administered inconsistently.

Staff organization appeared to be another area needing attention at Grand Oaks. Mixed feedback on care levels revealed discrepancies between what was expected and what was delivered. Some patients reported waiting excessively long periods for routine services like showers or basic hygiene needs—the absence of proper administration seemed pervasive enough to provoke multiple complaints regarding neglectful care practices across different shifts. Furthermore, there were claims of harassment experienced by patients from therapists who failed to uphold professional standards.

The frustrations extended beyond direct patient care; communication challenges surfaced when family members attempted to get information regarding loved ones' wellbeing during lockdown protocols imposed due to COVID-19 restrictions. Families painted bleak pictures of unresponsive management, citing difficulties reaching anyone with authority who could shed light on their relatives' experiences inside the facility—repeated negative interactions were counted among those trying desperately to connect amid growing worry over their loved ones’ circumstances.

A consistent theme emerged: while many individuals encountered competent therapy services deserving recognition alongside exemplary staff members dedicated to personalized attention, systemic issues plagued much of Grand Oaks’ operations surrounding staffing consistency, effective communication chains, and general inpatient management processes contributing negatively overall environments within its walls. The mixed bag of experiences has led many individuals conflicted about recommending this facility based on wildly varying experiences predicated upon staffing shifts rather than established protocols ensuring reliable quality involvement going forward.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Grand Oaks Health And Rehabilitation Center is an assisted living community located in Palm Coast, FL, offering a wide range of amenities and care services to meet the needs of its residents. This community provides a comfortable and welcoming environment with fully furnished accommodations, private bathrooms, and access to outdoor spaces such as gardens. Residents can enjoy various activities and socialize in the gaming room, small library, and dining room with restaurant-style meals.

For convenience and connectivity, Grand Oaks offers Wi-Fi/high-speed internet and a computer center. Transportation arrangements are available for non-medical purposes as well as doctor's appointments. Additionally, move-in coordination is provided to assist residents in settling into their new home.

The care services offered at Grand Oaks Health And Rehabilitation Center ensure that residents receive comprehensive support. With 24-hour supervision and a call system, assistance is readily available whenever needed. Daily living tasks such as bathing, dressing, and transfers are provided by trained staff members. Medication management ensures that medications are administered correctly and on time.

To promote overall wellness, this community offers a mental wellness program along with fitness programs to keep residents active and engaged. Planned day trips provide opportunities for exploration outside the community, while resident-run activities give individuals the chance to contribute to their community's social life.

Located near several amenities, Grand Oaks Health And Rehabilitation Center offers the convenience of having cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals nearby.

Overall, Grand Oaks Health And Rehabilitation Center provides an exceptional assisted living experience with its array of amenities and care services in a vibrant community setting.

Nearby Places of Interest

Physicians

  • Florida Healthcare (0.3 miles)
  • Butler David W - Mediquick Urgent Care Center (0.4 miles)
  • Medi Quick Urgent Care Center: Leventhal Jerry D MD (0.4 miles)
  • Dermatology Associates (0.5 miles)
  • First Coast Heart Vascular Center (0.5 miles)
  • Children's Medical Center (0.6 miles)
  • First Coast Pulmonary Associates (0.7 miles)

Restaurants

  • IHOP (0.7 miles)
  • Green Lion Cafe (0.8 miles)
  • Red Koi (0.9 miles)
  • Moonrise Brewing Company (1 miles)
  • McDonald's (1 miles)
  • Wendy's (1 miles)
  • KFC (1 miles)

Pharmacies

  • Home Care Pharmacy (0.7 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (0.9 miles)
  • Winn-Dixie (2 miles)
  • Walgreens (2.1 miles)
  • Palm Coast Pharmacy (2.2 miles)
  • ONE Pharmacy (2.3 miles)

Cafes

  • Starbucks (0.8 miles)
  • Metro Diner (0.9 miles)
  • Delicias of Portugal Bakery (1.5 miles)

Parks

  • Waterfront Park (1.2 miles)
  • Varn Park (2.2 miles)
  • Belle Terre Park (2.4 miles)
  • Indian Trails Sports Complex (3.6 miles)

Hospitals

  • DocMJ (1.2 miles)
  • Flagler Hospital (2.4 miles)

Places of Worship

  • Adventist Health (2.2 miles)
  • St Elizabeth Ann Seton Catholic Church (2.3 miles)
  • Christ Lutheran Church Palm Coast (2.4 miles)
  • Chabad of Palm Coast (2.4 miles)
  • Temple Beth Shalom At Palm Coast (2.6 miles)
  • Parkview Baptist Church (3.4 miles)
  • Palm Coast Haitian-Mission Group (3.9 miles)

Transportation

  • Alliance Taxi & Shuttle Service (3.3 miles)

Frequently Asked Questions

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