The Sarah House II in Ormond Beach, FL

Pros

• The staff at the facility are angels.
• The facility is wonderful with a truly caring staff.
• Lisa explains everything and makes families feel comfortable about bringing their loved one there.
• Latoya is especially good to residents.
• The Sarah House provides an environment of love, dignity, and positivity for residents and their families.
• They facilitate regular video visits to keep families connected.
• The home feels like a big family and treats residents as part of the family.
• The setting is private and homely, not hospital-like.
• The layout is homey with clean bedrooms and well-equipped bathrooms.
• The director is hands-on and communicates with families.

Cons

• One reviewer described Guy Sharon as rude, pompous, and arrogant.
• The reviewer would not recommend him around anyone who needs special care.
• The reviewer called his behavior absolutely disgusting and not trustworthy with relatives.

Review

The Sarah House II is best suited for families seeking a small, home-like assisted living where residents are known personally, treated with warmth, and kept close to family routines. Reviewers emphasize a tight-knit, "family" atmosphere in which daily life happens in a living-room style setting, not a clinical corridor. The care team is described as deeply compassionate and hands-on, with leaders who stay engaged in residents' daily lives. The arrangement appears particularly compatible for residents who benefit from sustained, individualized attention and a sense of belonging as care needs evolve, including those navigating memory-care challenges over the long term.

Those considering alternatives should note that this is a smaller operation, which may not meet every family's preference for a larger campus with a wider amenities slate or more formal medical oversight. Prospective residents who want more robust clinical staffing, a broader activity calendar, or a campus atmosphere with more commercial polish may want to compare options. There is also a cautionary note in one review about a member of the leadership staff; this underscores the importance of meeting the administrator, asking direct questions about communication, grievance processes, and how concerns are resolved before committing.

The strongest positives at The Sarah House II rise from its intimate scale and the genuine care described by families. Residents benefit from frequent interpersonal contact, shared meals and activities, and a living-area centered routine that fosters social connection and dignity. Staff are repeatedly praised for going the extra mile - advocating with doctors, coordinating family contact, and offering emotional support to both residents and visiting relatives. The setting's smaller footprint often translates into a safer, more predictable day-to-day experience, with a notable emphasis on creating a sense of home and continuity, even for residents with advancing needs.

The most conspicuous caveat is the negative account of a leadership interaction. While the overwhelming sentiment praises Lisa, Latoya, and the on-site team, that single review signals that tone and approach from leadership can shape the experience in meaningful ways. The other voices, including the CEO's hands-on involvement and the consistent praise for staff warmth, suggest that this risk is not systemic but real enough to consider. Families should verify compatibility by meeting the director, understanding how concerns are addressed, and asking for recent references to assess whether the current leadership style aligns with their loved one's preferences.

For decision-making, prioritize what matters most: a home-like environment with people who truly know residents, a culture of advocacy and open communication, and opportunities for meaningful daily activity. If personal attention, family involvement, and a peaceful, social setting outweigh the need for a large campus or highly structured clinical services, The Sarah House II stands out as a compelling choice. If, however, a resident requires intensive medical oversight, a broader range of on-site therapies, or a less personality-driven management dynamic, it pays to explore alternatives and compare how each community handles care coordination, emergency response, and governance.

In the end, The Sarah House II delivers a heartfelt, intimate living experience that many families desperately seek: a place where residents are treated like family, where staff remember every name, and where the daily rhythm centers on comfort, connection, and dignity. The clear caveat is to approach leadership dynamics with due diligence and to insist on a transparent plan for care, communication, and problem resolution. For families who value belonging over formality, and who want a true "home away from home" atmosphere, this community warrants a serious visit and thoughtful consideration.

This part of Ormond Beach, Florida offers a variety of healthcare options, with physicians specializing in various fields such as oncology, arthritis, and women's health conveniently located within a short distance. There are also pharmacies nearby for easy access to medications. In terms of dining options, there are several restaurants catering to different tastes, including pizza, Jamaican cuisine, and fast food. For leisure activities, there are cafes like Starbucks and parks like Sunrise Park and Andy Romano Beachfront Park where one can relax and enjoy the outdoors. In terms of medical facilities, there are hospitals within a close proximity for any emergency needs. Overall, this area seems to offer a good balance of healthcare services, dining options, and recreational activities making it potentially suitable for senior living.

Physicians

• Black Sheep Medical (1.1 miles)
• Arthritis Autoimmune A (1.3 miles)
• Halifax Health-Women's Care Now (1.4 miles)
• Coastal Oncology (1.4 miles)
• Florida Cancer Specialists & Research Institute - Ormond Beach (1.4 miles)
• Alexander Christopher L DO (1.4 miles)
• A One Family Practice (1.4 miles)

Pharmacies

• Walgreens (1.1 miles)
• Winn-Dixie (1.4 miles)
• Holly Hill Pharmacy (1.5 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Winn-Dixie (2.2 miles)

Restaurants

• Blaze Pizza (1.5 miles)
• Lennys New York Pizza Company (1.6 miles)
• Cool Runnings Jamaican Restaurant (2 miles)
• Wendy's (2.3 miles)
• Chick-Fil-A (2.4 miles)
• Checkers (2.4 miles)
• Wine Not (2.4 miles)

Hospitals

• Twin Lakes Medical Center (1.7 miles)
• Florida Hosp Cancer Institute (2.2 miles)
• Adventhospital Daytona Beach (2.2 miles)
• Florida Hospital Ormond Memorial (2.2 miles)

Cafes

• Starbucks (2.1 miles)
• Peach Valley Cafe (2.1 miles)

Parks

• Sunrise Park (2.1 miles)
• Ross Point Park (2.6 miles)
• Andy Romano Beachfront Park (3 miles)
• Fortunato Park (3.1 miles)