1724 Valencia Ave, Ormond Beach, FL 32174
To contact a resident: (386) 453-1519
For more information about senior living options: (866) 208-4318
Overall Review of The Sarah House II
Pros
The staff at the facility are angels.- The facility is wonderful with a truly caring staff.
- Lisa explains everything and makes families feel comfortable about bringing their loved one there.
- Latoya is especially good to residents.
- The Sarah House provides an environment of love, dignity, and positivity for residents and their families.
- They facilitate regular video visits to keep families connected.
- The home feels like a big family and treats residents as part of the family.
- The setting is private and homely, not hospital-like.
- The layout is homey with clean bedrooms and well-equipped bathrooms.
- The director is hands-on and communicates with families.
Cons
One reviewer described Guy Sharon as rude, pompous, and arrogant. - The reviewer would not recommend him around anyone who needs special care.
- The reviewer called his behavior absolutely disgusting and not trustworthy with relatives.
Review
The Sarah House II is best suited for families seeking a small, home-like assisted living where residents are known personally, treated with warmth, and kept close to family routines. Reviewers emphasize a tight-knit, “family” atmosphere in which daily life happens in a living-room style setting, not a clinical corridor. The care team is described as deeply compassionate and hands-on, with leaders who stay engaged in residents’ daily lives. The arrangement appears particularly compatible for residents who benefit from sustained, individualized attention and a sense of belonging as care needs evolve, including those navigating memory-care challenges over the long term.
Those considering alternatives should note that this is a smaller operation, which may not meet every family’s preference for a larger campus with a wider amenities slate or more formal medical oversight. Prospective residents who want more robust clinical staffing, a broader activity calendar, or a campus atmosphere with more commercial polish may want to compare options. There is also a cautionary note in one review about a member of the leadership staff; this underscores the importance of meeting the administrator, asking direct questions about communication, grievance processes, and how concerns are resolved before committing.
The strongest positives at The Sarah House II rise from its intimate scale and the genuine care described by families. Residents benefit from frequent interpersonal contact, shared meals and activities, and a living-area centered routine that fosters social connection and dignity. Staff are repeatedly praised for going the extra mile, advocating with doctors, coordinating family contact, and offering emotional support to both residents and visiting relatives. The setting’s smaller footprint often translates into a safer, more predictable day-to-day experience, with a notable emphasis on creating a sense of home and continuity, even for residents with advancing needs.
The most conspicuous caveat is the negative account of a leadership interaction. While the overwhelming sentiment praises Lisa, Latoya, and the on-site team, that single review signals that tone and approach from leadership can shape the experience in meaningful ways. The other voices, including the CEO’s hands-on involvement and the consistent praise for staff warmth, suggest that this risk is not systemic but real enough to consider. Families should verify compatibility by meeting the director, understanding how concerns are addressed, and asking for recent references to assess whether the current leadership style aligns with their loved one’s preferences.
For decision-making, prioritize what matters most: a home-like environment with people who truly know residents, a culture of advocacy and open communication, and opportunities for meaningful daily activity. If personal attention, family involvement, and a peaceful, social setting outweigh the need for a large campus or highly structured clinical services, The Sarah House II stands out as a compelling choice. If, however, a resident requires intensive medical oversight, a broader range of on-site therapies, or a less personality-driven management dynamic, it pays to explore alternatives and compare how each community handles care coordination, emergency response, and governance.
In the end, The Sarah House II delivers a heartfelt, intimate living experience that many families desperately seek: a place where residents are treated like family, where staff remember every name, and where the daily rhythm centers on comfort, connection, and dignity. The clear caveat is to approach leadership dynamics with due diligence and to insist on a transparent plan for care, communication, and problem resolution. For families who value belonging over formality, and who want a true “home away from home” atmosphere, this community warrants a serious visit and thoughtful consideration.
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Respite or short term stays offered
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