Upside Orlando
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9000 Summit Centre Way, Orlando, FL 32810
For more information about senior living options: (844) 490-3973
Upside Orlando offers competitive rental prices compared to the broader market in Orange County and across Florida. For a one-bedroom unit, Upside Orlando's monthly cost is $2,900, significantly lower than the average of $3,903 in Orange County and $3,864 statewide. Similarly, the two-bedroom units at Upside Orlando are priced at $3,300, which again presents a more attractive option compared to the county's average rent of $4,577 and the state average of $4,711. This pricing strategy not only makes Upside Orlando an appealing choice for renters but also highlights its commitment to providing quality living options without compromising on affordability.
| Floor plans | Upside Orlando | Orange County | Florida |
|---|---|---|---|
| 1 Bedroom | $2,900 | $3,903 | $3,864 |
| 2 Bedrooms | $3,300 | $4,577 | $4,711 |
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Dawson, the community that used to be Brickstone, has been a mixed bag of experiences for its residents as ownership and management shifted hands. Some newcomers and long-time residents alike began their story with a positive impression of the move-in process. They described the management team as helpful and supportive during the transition, with a willingness to address moving-in logistics and a generally responsive attitude when maintenance issues cropped up. While noting that a few problems did surface, these issues were reportedly resolved quickly, and that immediate responsiveness became the defining expectation for many new tenants. On balance, the sense from these accounts is that Dawson can be a great place to live, especially if you value a management team that makes an effort to smooth out the rough edges of a move.
Security and gate operations emerged as a central topic in several reviews. In 2025, the community faced growing pains with a newly installed gate system, which required issuing transponders to each resident and obtaining approval from the fire marshal. Complications ensued when the control box was damaged, creating delays and contributing to the perception that the system wasn't functioning reliably yet. Reviewers urged patience during the ongoing transition between management companies, explaining that the gate issues were not solely about management but also about the broader mesh of approvals, safety checks, and the physical damage that disrupted a fragile system. One overarching refrain was that much of the frustration could be traced back to residents' and neighbors' behavior - specifically, how well people respected shared spaces - rather than to the management team alone.
Within this same spectrum of opinions, a subset of residents shared markedly more negative experiences after the management transition to ZRS. They described ZRS as a "complete and utter disaster," contrasting it with the prior BH Management, which some felt had provided better service and care. These voices highlighted a litany of maintenance and safety concerns: dog park gates allegedly held together with trash bags and tape, a pool that had at times appeared a toxic green and left with minimal corrective action, and reports of amoebas as a health-related issue that was dismissed in favor of quick, surface-level fixes. The gym was criticized for broken equipment, dirty bathrooms that carried strong odors, and doors that were often unlocked, allowing unauthorized access. Pest problems, especially roach infestations, and trash issues - raccoons rummaging through bags and trash valet services that failed to clean up promptly - were recurring themes. Reviewers argued that there was a broader pattern of neglect toward a safe and livable community, with maintenance requests left unattended and a sense that the property was more about collecting rent than taking care of residents.
The sentiment extended into anecdotes about front-desk responsiveness and the overall presentation of the property. Several residents recounted viewing and move-in experiences marred by poor communication and subpar conditions. They claimed unit readiness was questionable when they saw units shortly before signing leases, citing problems like doors not sealing properly, nonfunctional garage lights, bent blinds, dirty washers and dryers, and rusty bathtubs. This cluster of issues contributed to a broader impression that the new management cared little for the presentation and upkeep of apartments. Some urged prospective tenants to seek other options, arguing that the prior BH Management had demonstrated more accountability and responsiveness than the current regime.
Even as the consensus tilted toward the negative, there were still voices that highlighted recent improvements and positive experiences amid the ongoing ownership change. A particular review, dating from the spring, described a more favorable trajectory: someone who had lived there since April appreciated how quickly maintenance requests began to be resolved after the ownership transition, with a marked improvement from months to days in some cases. The reviewer also praised the convenience of an attached garage, the location, and the overall experience of living in a community where, at least in their view, management and staff were more attentive to resident needs. They noted that the pool remained a relaxing amenity during the day when crowds were lighter and appreciated the sense of supportive neighbors and a generally welcoming atmosphere. This account conveyed hope that the positive momentum would endure as ownership stabilized.
A longer-standing resident narrative complicated the picture further by focusing on diminished safety and accountability since the management takeover. They reported a sense of ongoing neglect and apathy from the management team, specifically calling out Monica and the on-site leadership for ignoring complaints and failing to close the gates consistently. An extended period of stalled responses - coupled with a perception that the gates had been left open for years - fed a narrative of compromised security and a community in which residents felt they could not rely on the management to enforce basic safety and maintenance standards. Specific incidents underscored the concern: a broken car door handle during a holiday period, delayed or misdirected responses to repair requests, and the troubling experience of being given an incorrect HR contact number when seeking real assistance. These stories painted a stark contrast to the earlier, more positive transition experiences and underscored the varying realities that residents lived with as the community grappled with change.
Taken together, the collection of reviews paints a nuanced portrait of Dawson. For some, the move from Brickstone to Dawson under new ownership brought a period of adjustment but ultimately improved responsiveness, convenient amenities, and a welcoming neighborhood vibe. For others, the shift to ZRS Management coincided with a cascade of maintenance failures, unsafe conditions, and inconsistent security practices that left residents feeling neglected and anxious. The truth appears to lie in the specifics of time, place, and which staff members are addressing issues at any given moment. Prospective residents walking into Dawson today would be well served to weigh these polarized experiences, inspect current conditions in person, and consider how quickly the new management appears to be addressing urgent concerns while also recognizing that the sense of safety, cleanliness, and upkeep can vary widely from block to block and unit to unit. In short, Dawson can be a great home for some, especially when staff and maintenance are responsive, but it also carries a history of significant challenges tied to management changes that prospective renters should carefully evaluate.
Upside Orlando in Orlando, FL is a vibrant and well-equipped assisted living community that offers a variety of housing options to suit individual needs. Residents can choose from 2-bedroom apartments, 3-bedroom apartments, condos/townhomes, or studio apartments. Each unit is thoughtfully designed and includes amenities like air-conditioning, full kitchens, private bathrooms, and private patios, decks, or balconies.
The community provides a wide range of amenities to enhance the residents' quality of life. There are indoor and outdoor common areas where residents can socialize with their neighbors or relax in the beautiful garden view surroundings. Upside Orlando also offers recreational facilities such as swimming pools, tennis courts, golf courses, and hiking trails for those who enjoy an active lifestyle. For those seeking relaxation and pampering, there is a spa and hot tub available.
Residents have access to dining options that cater to their dietary preferences. The community offers kosher, low/no sodium, organic, vegan, vegetarian meals ensuring each person's nutritional needs are met.
Upside Orlando promotes an engaging and enriching lifestyle by organizing various activities for its residents. They can participate in art classes, arts and crafts sessions, cooking classes or clubs; they can go on day trips or outings organized by the community; they can enjoy live musical performances or dance/theater shows; they can practice yoga or tai chi; they can attend educational speakers' events; and even take part in religious services if desired.
The location of Upside Orlando is ideal as it is close to several amenities including cafes, parks, pharmacies, physicians' offices/restaurants nearby - making it convenient for residents to run errands or access medical services when needed.
Overall, Upside Orlando provides a comfortable living environment with an array of amenities and activities that encourage social engagement and personal growth while ensuring the well-being of its residents.
This area of Orlando, Florida, offers a convenient and bustling suburban environment with easy access to essential amenities. There are several pharmacies, hospitals, physicians' offices, and places of worship within a few miles, providing ample resources for healthcare needs. Additionally, there are various dining options ranging from fast-food establishments to casual eateries for residents to enjoy. For leisure activities, there are cinemas nearby along with parks such as Cranes Roost Park and Wekiwa Springs State Park for outdoor recreation. Public transportation is also readily available with the Altamonte Springs SunRail Station and Lynx Central Station within close proximity, offering ease of travel for seniors in the community. Overall, this neighborhood presents a well-rounded and convenient living environment for older adults seeking a vibrant lifestyle in Orlando.
Upside Orlando offers competitive rental prices compared to the broader market in Orange County and across Florida. For a one-bedroom unit, Upside Orlando's monthly cost is $2,900, significantly lower than the average of $3,903 in Orange County and $3,864 statewide. Similarly, the two-bedroom units at Upside Orlando are priced at $3,300, which again presents a more attractive option compared to the county's average rent of $4,577 and the state average of $4,711. This pricing strategy not only makes Upside Orlando an appealing choice for renters but also highlights its commitment to providing quality living options without compromising on affordability.
Upside Orlando offers 1-bedroom apartments, 2-bedroom apartments, 3-bedroom apartments, Condos / townhomes, and Studio apartments.
Upside Orlando is located at 9000 Summit Centre Way, Orlando, FL 32810 in Orange County, Florida
Yes, Upside Orlando allows both dogs and cats.
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