Preferred Care at Home of Northeast Orlando

Pros

• The staff are very nice and professional, treating clients like family.
• The agency is excellent, with professional people and a particularly helpful Claire.
• Robin is amazing and considered the best.
• The staff are excellent, knowledgeable, and compassionate, with families highly recommending them.
• The care provided during difficult times is caring, patient, compassionate, and knowledgeable.
• Robin and her team deliver ongoing, high-quality care; caregivers are gracious, attentive, and wonderful.
• Caregivers go above and beyond to make time with clients special, from meals they enjoy to classic movies and conversation.
• Robin and her staff are empathetic, caring, and consistently go above and beyond to connect clients with caregivers.

Review

In Orlando, Preferred Care at Home has earned a reputation that feels less like a service and more like a sincere commitment to people and their families. Across several heartfelt testimonials, the experience is described as professional, compassionate, and deeply personal. Families repeatedly emphasize a calm confidence that comes from working with a team that genuinely treats clients with respect, dignity, and warmth. The tone across these stories is consistently one of gratitude for care that goes beyond medical needs to address comfort, companionship, and daily living.

A sense of family is a common thread throughout the feedback. Reviewers note that the staff are "very very nice and professional," and that they are treated "like family" from the outset. One member, Jean Zobo, even expresses pride in being part of the organization, saying she is "so proud for being working for Preferred Care at Home of Orlando" and that she would be happy to refer anyone to the agency. This blend of professionalism and personal regard seems to underpin the entire experience, making clients and families feel seen, supported, and trusted.

Within the team, specific individuals stand out for their dedication. Claire is highlighted as a standout professional - "the people are very professional and Claire! she is too good and anything we need she is always willing to help us." Such praise points to a culture where knowledgeable staff members not only perform their duties well but also actively anticipate needs and offer timely assistance. This kind of responsiveness reinforces the sense that the agency values proactive care and meaningful engagement with clients.

Another recurring focal point is Robin, a leader whose work is repeatedly described with warmth and admiration. Phrases like "Robin is amazing! She is the best!" and "Robin and her team were absolutely amazing" appear across reviews, underscoring the trust families place in her guidance. Reviewers appreciate how Robin connects clients with caregivers, manages ongoing care across years, and fosters an atmosphere where caregivers are gracious, attentive, and motivated to make each day meaningful.

The depth of care experienced by families is further illustrated in stories that speak to long-term, progressive support. One family details how their grandmother received care over multiple years, with caregivers who were "gracious, attentive, and wonderful." The testimonials describe how caregivers took the time to make meals she enjoyed, bring classic movies for her to enjoy, and simply engage in conversation. This level of attentiveness conveys a genuine commitment to preserving quality of life, not just meeting a checklist of tasks.

Care comes with a strong emphasis on empathy and going above and beyond. Descriptions such as "Very empathetic. They really do care!" and notes that Robin and her staff are "caring and thoughtful," highlight an organizational culture that prioritizes emotional support alongside practical assistance. Families consistently report that the team goes the extra mile to ensure comfort, safety, and happiness, and they praise the setup and operation that make coordination smooth and reliable.

Taken together, the collection of stories paints a picture of an agency that is not only capable but deeply devoted to the well-being of its clients and their families. The feedback celebrates excellent care, skilled and compassionate caregivers, and a leadership approach that places relationships at the heart of service. For anyone considering support at home in the Orlando area, these voices speak to a community where professional expertise meets heartfelt care, and where the people who show up to help truly make a difference in daily life.

This part of Orlando, Florida offers a convenient and diverse range of amenities for seniors looking to settle in the area. With several pharmacies nearby such as CVS and Walgreens, access to healthcare is easily accessible. There are also various dining options including fast-food chains like McDonald's, as well as more upscale choices like The Thirsty Topher and Sixty Vines. The presence of reputable healthcare facilities such as Florida Hospital and Orlando Health Medical Pavilion ensures quality medical care. For leisure activities, parks like Lake Eola Park and Blue Jacket Park provide opportunities for outdoor recreation, while transportation options like Lynx Central Station offer easy access to public transit. Additionally, there are cultural attractions like Regal Winter Park Village & RPX theater for entertainment. Overall, this area provides a well-rounded environment for seniors seeking a comfortable lifestyle in Orlando.

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (0.5 miles)
• Walgreens (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Walgreens (2.5 miles)
• Walgreens (2.5 miles)
• Winn-Dixie (2.5 miles)

Cafes

• Lineage Coffee Roasting (0.6 miles)
• The Glass Knife (2.6 miles)
• Starbucks (6.3 miles)

Restaurants

• McDonald's (0.6 miles)
• Chipotle Mexican Grill (0.7 miles)
• The Thirsty Topher (0.9 miles)
• Florida Hospital Welch Cafeteria (1.4 miles)
• Gringos Locos (1.6 miles)
• McDonald's (2.4 miles)
• Sixty Vines (2.7 miles)

Physicians

• Orlando Immunology Center (0.7 miles)
• Diabetes and Endocrine Center of Orlando (0.9 miles)
• Florida Hospital Medical Plaza (1.4 miles)
• Bliss Healthcare Services (2.4 miles)
• Orlando Health Heart Institute (2.4 miles)
• Colon & Rectal Clinic of Orlando (2.6 miles)
• First Choice Pediatrics (2.9 miles)

Hospitals

• Florida Hospital Ginsburg Tower (1.3 miles)
• Florida Hospital- South Campus (1.4 miles)
• Florida Hospital Womens Center (1.4 miles)
• Florida Hospital (1.4 miles)
• FH Engineering Services (1.5 miles)
• Orlando Health Medical Pavilon (2.2 miles)
• Orlando Regional Medical Center (2.6 miles)

Parks

• Lake Eola Park (1.5 miles)
• Blue Jacket Park (1.6 miles)

Transportation

• Lynx Central Station (1.6 miles)
• Fox Rent A Car Orlando (6.2 miles)
• Altamonte Springs SunRail Station (7.3 miles)

Theaters

• Regal Winter Park Village & RPX (3 miles)
• EPIC Theatres at Lee Vista (7.2 miles)

Places of Worship

• ISCF Masjid Al Rahman (4.5 miles)