Universal Care Concepts Inc is a senior community in New Port Richey, FL.
Information last verified:
4651 Addicts Dr, New Port Richey, FL 34652
To contact a resident: (727) 271-1518
For more information about senior living options: (866) 208-4318
Residents describe hands-on help with Medicare and insurance paperwork.
Several reviews mention staff walking through what insurance would cover, including explaining Medicare-related details. Others describe support with authorizations, paperwork processing after a doctor fills out forms, and handling billing-code or paperwork steps.
Delivery timelines are a standout in reviews.
Some reviewers describe equipment arriving quickly or being delivered promptly after a physician’s order. A few also mention same-day readiness for pickup, along with delivery personnel who provided clear instructions.
Reviewers mention both affordable pricing and added costs.
Positive reviews cite pricing that felt affordable or reasonable, including help finding options within a budget. Other reviews mention costs they felt were problematic, such as a required copay and money lost on equipment returns or upgrades.
Some reviewers report disrespectful or rude interactions.
A recurring concern in negative reviews is rude, sarcastic, or condescending behavior from staff. Several of these reviewers also criticize communication and responsiveness, describing difficult calls, being avoided, or feeling treated without compassion.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Tampa International (22 miles away) St. Petersburg-Clearwater International (23 miles away)Universal Care Concepts Inc is located at 4651 Addicts Dr, New Port Richey, FL 34652 in Pasco County, Florida
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