Tandem Health Care is an assisted living community in New Port Richey, FL.
Information last verified:
8417 State Road 54, New Port Richey, FL 34655
For more information about senior living options: (866) 208-4318
3.9 from 85 reviews
5 stars
53
4 stars
10
3 stars
0
2 stars
1
1 stars
21
Overall Review of Tandem Health Care
caveat10 reviews mention this
Cleanliness problems come up often
Multiple residents and families describe the facility as dirty or having strong urine-related odors.
Cleanliness is a frequent concern in the reviews, with repeated mentions of urine odor, sticky or dirty floors, and residents not being properly cleaned or changed in a timely way. Several reviewers describe rooms and common areas feeling unhygienic, and some mention messes left behind. While a smaller set of reviews say the building looks clean or smells clean, the negative accounts are detailed enough to be a recurring theme.
caveat12 reviews mention this
Staffing and response times worry families
Several reviews describe delayed care, unanswered call lights, and care that felt insufficient for residents’ needs.
Beyond cleanliness, many reviews raise concerns about whether staff can keep up with residents’ needs. Some families describe waiting long periods for help, call lights not being answered promptly, and inconsistent attention to changing, toileting, and wound-related needs. A few positive reviews do say staff are helpful and attentive, but the negative experiences about staffing levels and follow-through show up across multiple accounts.
differentiator16 reviews mention this
Activities led by McKenzie stand out
Residents and families consistently highlight the activities program, especially with McKenzie leading the efforts.
A clear positive thread is the activities programming, including games, socials, crafts, and themed events. Several reviews specifically name McKenzie as the activities director and describe her as caring, attentive, and regularly involved with residents. Some visitors also mention a posted monthly activities calendar and residents being engaged in therapy and group activities, which aligns with what the community offers as on-site programming.
common6 reviews mention this
Rehab and therapy get strong praise
Rehabilitation and therapy staff are praised for helping residents progress.
Reviews discussing rehab and therapy often describe the therapy team as helpful and supportive. Some reviewers say therapy sessions were frequent or that the rehab team kept residents engaged, and a few compare the experience favorably to other options considered. At the same time, other reviews are critical of gaps in care and call-light responsiveness, so the overall rehab experience depends on the individual account.
common3 reviews mention this
Dining is generally acceptable
Food is described as acceptable overall, with a few comments saying it could be better.
Dining shows up in the reviews mostly as a mixed but generally workable experience. Some residents and families say meals were good or nutritious, while one reviewer says food could be better. The community also indicates that meals are provided, which matches the way the reviews talk about eating and meal quality rather than meal availability.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.
Features
Types of Care
Assisted Living
Amenities
Activities on-site
Devotional services off-site
Indoor common areas
Transportation
Tampa International (18 miles away)
St. Petersburg-Clearwater International (20 miles away)
Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.
Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.
Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.
×
Get PricingAsk A QuestionSchedule A TourContact Senior Advisor
By clicking submit, you agree to our Partner's Terms of Use. You
also consent to receive calls and texts, which may be autodialed, from our Partner. Your consent is not a condition to
using our Partner's service. Please visit our Partner's Privacy Policy for information about their privacy practices.
Assisted Living
Activities on-site
Devotional services off-site
Indoor common areas
Tampa International (18 miles away)
Ambulatory care
Diabetic care
Meals provided
Policy updates and flexible gym hours; unique villa living with a natural pool.
Comprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment
Medicare Coverage for Assisted Living: An In-Depth Exploration
Choosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes