8417 Old County Road 54, New Port Richey, FL 34653
For more information about senior living options: (844) 490-3973
The staff at Consulate Healthcare of New Port Richey treat residents like family and are described as friendly and caring. Many nurses, including DON Toni, received praise for their dedication, kindness, and willingness to answer questions. The activities department is highly regarded, with specific mention of staff members like Lisa, Delores, and Mary who provide engaging experiences for the residents. Residents express gratitude for the competent and compassionate care they receive from the nursing staff and other caregivers. One resident highlighted that the facility has made significant improvements in care and food quality over time. Family members appreciate the attentive nature of the social worker and other administrative staff who prioritize communication and support. The facility is noted for fostering a sense of community among residents, encouraging friendships and mutual support. Positive experiences with physical therapy services are mentioned as being beneficial to residents' overall health and well-being.
The rooms are filthy, and the bathrooms are especially unclean. CNAs lack training and are mean to the residents. Residents appear depressed and heavily drugged. The food is disgusting with limited choices and no snacks available. Nurses do not spend time addressing residents' questions and prefer to gossip instead. The Social Worker conducts brief evaluations and seems dismissive. There were long wait times to speak with staff, causing frustration for visitors. Some caregivers were noted as friendly, but overall care quality was poor. Father's room was rarely cleaned, leading to a lack of hygiene. There were delays in responding to bed alarms, resulting in falls and injuries for a resident.The reviews for Consulate Healthcare of New Port Richey reflect a highly polarized experience, with stark contrasts between positive and negative perceptions. Many reviewers expressed deep dissatisfaction with the facility's level of care and overall environment, while others praised the staff and their commitment to providing quality care to residents. This division reveals complexities within the institution’s operations, staff morale, and patient experiences.
A recurring theme in negative reviews is the cleanliness of rooms and bathrooms. Numerous individuals described the living conditions as atrocious, citing filthy environments that failed to meet basic hygiene standards. Comments highlighted specific issues such as unresponsive nursing staff, lack of timely assistance during medical emergencies, and an overall sense of neglect towards residents' well-being. The quality of food provided was also a significant point of contention; many described it as bland or tasteless, with limited options and no snacks available throughout the day. One reviewer even mentioned skipping breakfast multiple times due to its poor quality.
Additionally, several reviewers voiced concerns regarding the training and attitude of Certified Nursing Assistants (CNAs). Many claims suggested that CNAs lacked proper training and displayed a mean demeanor toward residents. This not only contributed to feelings of discomfort but also raised questions about whether residents were receiving the supportive care they needed during their vulnerable moments. Several accounts reported that some residents appeared heavily sedated or “drugged up,” which deeply troubled family members visiting their loved ones.
In contrast, there were numerous glowing testimonials praising specific staff members—nurses, CNAs, activity coordinators—who were said to go above and beyond to deliver compassionate care. Reviewers particularly commended dedicated individuals like DON Toni for her attentive nature and willingness to address concerns personally. Others mentioned exceptional caregivers who treated patients as family rather than just clients needing assistance, fostering a warm atmosphere amidst troubling conditions elsewhere in the facility.
Moreover, personal accounts from current residents painted a different picture altogether when it came to staff interactions. One resident in particular spoke positively about forming friendships with caregivers rather than viewing them solely as healthcare providers. Such testimonials highlighted that much depends on individual circumstances: while some might have encountered disengaged personnel or cleanliness issues, others experienced genuine relationships built on trust and interpersonal connections that characterized their stay at Consulate Healthcare.
While there are evident discrepancies between these experiences—some seeing consistent improvements in service over time—the reviews emphasize an urgent need for better overall management practices at this facility. Addressing concerns about hygiene standards and ensuring adequate training for all nursing staff may help bridge this gap in satisfaction levels among both residents and their families alike. In summary, Consulate Healthcare of New Port Richey embodies a complex reality where remarkable dedication exists alongside significant operational flaws. With family member experiences diverging so drastically within this single community—it is paramount that those managing this healthcare establishment take necessary steps toward implementing systematic changes aimed at enhancing both physical upkeep and psychological support for its vulnerable population. Only through such comprehensive efforts can it hope to achieve lasting recognition deserving of its ambitious five-star status while safeguarding resident dignity in every facet of care they provide.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tampa International (19 miles away) St. Petersburg-Clearwater International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Consulate Health Care of New Port Richey is an assisted living community located in New Port Richey, FL. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
For our residents' personal care needs, we provide a beauty salon to help them look and feel their best. We also offer cable or satellite TV for entertainment purposes. Our community-operated transportation service ensures that residents can easily access local destinations such as stores, restaurants, and medical appointments.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center for residents to use. Our dining room serves restaurant-style meals prepared by our team who can accommodate special dietary restrictions.
The well-being and physical fitness of our residents are important to us, which is why we have a fitness room and wellness center on-site. In addition, our fully furnished apartments offer private bathrooms and kitchenettes for a comfortable living experience.
Our community encourages social interaction through various activities such as gaming rooms, resident-run activities, planned day trips, and scheduled daily activities. There is also a small library available for residents to enjoy reading or quiet reflection.
When it comes to care services, we have 24-hour call system and supervision to ensure the safety of our residents at all times. Our dedicated staff provides assistance with activities of daily living like bathing, dressing, and transfers. Medication management and a mental wellness program are also offered.
In terms of nearby amenities, there are two cafes nearby for socializing with friends or family members. There are also parks where residents can enjoy nature walks or outdoor activities. With 16 pharmacies in close proximity to our community, accessing medication is convenient. Additionally, there are 26 physicians nearby for any medical needs that may arise.
Overall, Consulate Health Care of New Port Richey provides a comprehensive assisted living community with an array of amenities designed to enhance the quality of life for our residents.
Consulate Health Care Of New Port Richey is located at 8417 Old County Road 54, New Port Richey, FL 34653 in Pasco County, Florida
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