8417 Old County Road 54, New Port Richey, FL 34653
For more information about senior living options: (844) 490-3973
The staff are amazing and genuinely care for the residents. The facility is clean, well-maintained, and feels like home. The Activities Director, McKenzie, is loved by residents and does a fantastic job organizing activities. The rehab team provides engaging therapies and a wide range of activities. The meals are nutritious and thoughtfully prepared. The management team is involved and goes the extra mile to meet residents' needs. The center cultivates a warm, family-like, welcoming atmosphere.
They describe it as one of the dirtiest places they've ever been, with urine smells and sticky floors in almost every wing. The wings reek of urine, and the rooms are horrible with staff rarely around; call buttons go unanswered for long periods. The facility is severely understaffed, leaving seniors without adequate care and daily tasks like changing and cleaning frequently neglected. Residents are neglected, often not changed, leading to open wounds, bedsores, and other hygiene issues. Personal belongings and money are reported lost or stolen from residents, with little accountability. Management and some staff are rude and unprofessional, with specific individuals named as examples of poor conduct. The environment feels unsafe for loved ones, with miscommunication about care, transport, and treatments. Elder abuse is said to be rampant, and basic standards of care are widely viewed as unmet. Do not send your loved ones here; several reviews urge others to avoid this facility.Consulate Health Care of New Port Richey is best suited for families prioritizing a rehab-focused environment with a demonstrable emphasis on activity, engagement, and hands-on staff who connect with residents on a personal level. The facility earns traction for those who value a home-like atmosphere, where therapists, CNAs, and certain frontline leaders are willing to go the extra mile to tailor exercises, social events, and daily routines to individual needs. Residents who respond well to regular, personable interactions from caregivers and who can tolerate a busy, sometimes imperfect setting will likely find meaningful support here. The facility's strongest advocates point to the rehab team and activity professionals who create structure and warmth, which can accelerate recovery and maintain morale during lengthy stays.
That said, several reviewers should prompt strong consideration of alternatives, especially for families who cannot accept repeated concerns about cleanliness, responsiveness, and overall safety. The most alarming reports describe rooms that feel dirty, floors that are sticky, and wings that carry persistent odors. Inconsistent staffing leads to delayed assistance with call lights, missed changes for bedridden residents, and lapses in daily hygiene. There are also persistent accusations of miscommunication and unaddressed medical needs, ranging from medication mix-ups to unaddressed wounds and inadequate monitoring. For families who place a premium on spotless environments, reliable housekeeping, and unwavering supervision, it is prudent to survey other options with clearer and more consistent standards.
The core trade-off at this community rests on balancing strong rehab and a compassionate culture against systemic issues that undermine safety and reliability. The rehab program has repeatedly earned praise for its therapists, the patient-focus of the team, and the ability to coordinate complex schedules. In many cases, residents experience active therapy, a robust calendar of activities, and staff who genuinely seem to care. Yet these positives do not automatically neutralize the negatives. When care gaps emerge - untimely assistance, inconsistent medication handling, or a perception of staff being overwhelmed - the gains from therapy and social programming can be erased in the eyes of families seeking dependable daily care.
Therapy and clinical coordination stand out as consistently solid anchors, but the experience of receiving care can diverge sharply by shift and campus leadership. Several testimonies laud the rehabilitation team, with therapists who are accessible, patient, and effective, and with managers who at times demonstrate hands-on involvement. Conversely, other accounts describe fragmented communication between doctors, nurses, and families, with reports of PT not occurring as scheduled, or information about care plans not being shared promptly. For decision-making, it is essential to verify current practice patterns: how often therapists visit, how orders are documented, and how quickly new care plans are communicated to families and residents.
Management and culture reflect a wide spectrum of experiences. Some residents and families recount a genuinely welcoming atmosphere where administrators and the DON are engaged, accessible, and responsive, even at the bedside. Others describe a pattern of rude interactions, missed callbacks, and a sense that promises are not fulfilled, especially around financial matters and discharge planning. Stories of belongings going missing, misfiled or delayed paperwork, and inconsistent bedside communication translate into a palpable risk for families who must trust the facility with significant responsibilities. The mixed leadership signal - strong, hands-on advocates on some days and fragmented, inconsistent guidance on others - means confidence may hinge on the current team and individual facility leadership.
Overall, the decision to choose this community should hinge on priorities. If high-quality, personalized rehab and an atmosphere of genuine warmth are non-negotiable - and a commitment to ongoing oversight can be accepted - this facility may be a workable fit. However, if pristine cleanliness, consistently reliable staffing, and transparent, proactive administration are non-negotiable, it is wise to explore alternatives before committing. Prospective families are advised to conduct a thorough, up-front tour with a checklist focused on cleanliness, call-light response times, medication handling, and the consistency of weekday versus weekend staffing. In short, this community can deliver meaningful rehab-focused care and a welcoming environment, but only for families prepared to actively monitor and advocate for continuous improvement across all shifts.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Tampa International (19 miles away) St. Petersburg-Clearwater International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Consulate Health Care of New Port Richey is an assisted living community located in New Port Richey, FL. Our community offers a wide range of amenities to enhance the comfort and convenience of our residents.
For our residents' personal care needs, we provide a beauty salon to help them look and feel their best. We also offer cable or satellite TV for entertainment purposes. Our community-operated transportation service ensures that residents can easily access local destinations such as stores, restaurants, and medical appointments.
We understand the importance of staying connected in today's digital age, which is why we provide a computer center for residents to use. Our dining room serves restaurant-style meals prepared by our team who can accommodate special dietary restrictions.
The well-being and physical fitness of our residents are important to us, which is why we have a fitness room and wellness center on-site. In addition, our fully furnished apartments offer private bathrooms and kitchenettes for a comfortable living experience.
Our community encourages social interaction through various activities such as gaming rooms, resident-run activities, planned day trips, and scheduled daily activities. There is also a small library available for residents to enjoy reading or quiet reflection.
When it comes to care services, we have 24-hour call system and supervision to ensure the safety of our residents at all times. Our dedicated staff provides assistance with activities of daily living like bathing, dressing, and transfers. Medication management and a mental wellness program are also offered.
In terms of nearby amenities, there are two cafes nearby for socializing with friends or family members. There are also parks where residents can enjoy nature walks or outdoor activities. With 16 pharmacies in close proximity to our community, accessing medication is convenient. Additionally, there are 26 physicians nearby for any medical needs that may arise.
Overall, Consulate Health Care of New Port Richey provides a comprehensive assisted living community with an array of amenities designed to enhance the quality of life for our residents.
Consulate Health Care Of New Port Richey is located at 8417 Old County Road 54, New Port Richey, FL 34653 in Pasco County, Florida
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