XL-Care Agency Of Collier

Pros

• Golden Care is described as the best agency reviewers have ever worked for, with genuine respect for people.
• The agency is praised for great teamwork and compassionate staff.
• Michelin and Carly are highlighted as reliable, caring, and helpful caregivers who feel like family.
• Danny Zabaleta is regarded as amazing, a true advocate, and a valuable partner in care planning.
• Golden Care is considered a vital part of the home care industry in Southwest Florida, consistently going above and beyond for families.
• The team, including Adam and Maria, is professional, responsive, and dedicated; the transitioning program helps residents acclimate smoothly.
• Golden Care is a leading provider with caregivers who are trained and compassionate; they never disappoint.
• Adam Corcoran is noted for going above and beyond, offering support beyond the agency's scope with genuine compassion.
• Golden Care is described as the bright spot in difficult times and a trusted partner by families and care professionals, with high recommendations.

Cons

• They had not always been happy with caretakers, but it was a matter of finding what was best for their blind, partially paralyzed husband.
• They wished they could pay her more.

Review

Golden Care shines through a chorus of heartfelt experiences from families, clients, and partnering organizations. Across countless notes and testimonials, a single thread runs through: Golden Care is more than a home health agency - it's a people-first partner that earns trust every day. One reviewer even described how September would have marked their first year with Golden Care had health not intervened, calling it the best agency they had ever worked with and noting that Golden Care truly respects people. That respect is echoed again and again, from the moment families reach out to the moment caregivers step into homes and become part of the daily routine.

The dedication to compassionate, dependable care starts with the people on the ground. Reviewers consistently praise the caregivers themselves - three words that recur are capable, compassionate, and reliable. Carly is described as wonderful - caring, compassionate, helpful, and skilled, with her warmth making family members feel as though she has become part of the family. Michelin is singled out for being extremely reliable and punctual, while Claudia is commended by a family whose needs were met with kindness, efficiency, and professionalism. Beyond individual praise, one reviewer highlights that Golden Care's caregivers are trained and compassionate, and another notes that the three ladies assigned to them were "beyond OUTSTANDING," always ready to provide whatever was needed. The message is clear: Golden Care's team is consistently matched to families' needs, and the caregiving staff themselves leave lasting, positive impressions.

Leadership and coordination come through as a key strength in the Golden Care experience. Danny Zabaleta is repeatedly described as an advocate and a guiding presence - someone who understands all aspects of care and who helps families navigate complex processes with patience and expertise. Adam Corcoran is praised not only as a capable director but as someone who goes above and beyond, helping with insurance claims, providing endless resources, answering texts at all hours, and making calls to healthcare professionals on behalf of families. Maria's scheduling prowess is also highlighted; she is described as responsive and flexible, adjusting to changing needs with a calm efficiency. The combined effect is a seamless, supportive framework that families can rely on during stressful times, reinforcing that Golden Care is as much a partner as a provider.

The agency's impact extends into complex transitions, dementia care, and interfacing with memory care communities. A central point in several reviews is Golden Care's transitioning program, which helps Alzheimer's and Dementia residents move smoothly into Memory Care environments like Arden Courts of Fort Myers. Families report that transitions do not always require extra support, yet Golden Care is ready to provide one-on-one acclimation when needed and to tailor caregiver assignments to fit evolving needs. This adaptability is especially meaningful for families dealing with progressive conditions, where the right caregiver and the right pace can make a world of difference in comfort and stability.

Real-life stories illuminate the depth of Golden Care's commitment. One reviewer describes a situation with a blind, partially paralyzed husband who required ongoing care; Golden Care collaborated with the family to file a successful long-term care insurance claim, arranged a steady routine of morning care, including breakfast, vitals, medication reminders, showering, and physical therapy, and supported the family as they balanced travel and other responsibilities. The sense that Golden Care stays with families through the entire arc of a health journey - offering practical help, emotional support, and steady hands - comes through vividly. Another client recounts how a single visit from a Golden Care staff member and the reassuring presence of Claudia provided relief during a destination wedding in Naples, underscoring the agency's ability to deliver dependable care with grace and professionalism in even high-stress moments.

Golden Care's role as a trusted partner in the broader healthcare ecosystem is a recurring theme. The agency is described as a vital part of the home care industry in Southwest Florida, characterized by complete willingness to do whatever is needed for families. They are viewed as dependable and caring, going above and beyond for clients, caregivers, and partnering organizations alike. The praise extends to their collaboration with hospice and palliative care providers, with partners noting that Golden Care truly understands the importance of providing consistent, compassionate support during sensitive times. The positive relationships extend to other care-focused businesses and communities - such as Caring Transitions of Bonita Springs and Naples - and to local memory care venues like Arden Courts, reinforcing Golden Care's role as a cornerstone of the regional care network.

In sum, the gathered voices paint a portrait of Golden Care as more than an agency - it's a trusted ally rooted in kindness, responsiveness, and professional excellence. Families speak of care that begins with a respectful approach to every individual they serve, continues with caregivers who are reliable, compassionate, and well-prepared, and is sustained by leadership that is accessible, proactive, and deeply invested in finding the best path forward. For many, Golden Care is the bright spot in a challenging landscape, a partner who makes difficult times more manageable, and a team that treats clients and their families like members of a broader care family. If you're seeking home health services in Southwest Florida, the consensus from these experiences is clear: Golden Care delivers not just care, but genuine, ongoing partnership.

Parks

• Gordon River Greenway (1.1 miles)
• Baker Park (2.1 miles)

Transportation

• Naples Jet Center (1.1 miles)
• Naples Municipal Airport (APF) (1.7 miles)

Restaurants

• Michelbob's Ribs (1.1 miles)
• Vourla Mediterranean C (1.6 miles)
• The Cheesecake Factory (1.9 miles)
• Lake Park Diner (2 miles)
• Joe's Diner (2.2 miles)
• Mel's Diner (2.2 miles)
• The Bowl (2.2 miles)

Physicians

• Accelerated Psychotropics-Jay (1.4 miles)
• Endocrine Specialists PA (1.5 miles)
• Gastroenterology Group of Naples, P.A. (1.5 miles)
• Florida Cancer Specialists & Research Institute - Naples Goodlette (1.5 miles)
• Robin Roth MD (1.5 miles)
• Allergy Asthma & Immunology Specialists (1.6 miles)
• Radiology Regional Center (1.7 miles)

Pharmacies

• Walgreens (1.9 miles)
• Clinical Compound Pharmacy (1.9 miles)
• Walgreens (2.3 miles)
• Walmart Pharmacy (2.4 miles)
• Naples Pharmacy (2.4 miles)
• CVS Pharmacy (2.5 miles)
• CVS Pharmacy (2.6 miles)

Cafes

• Panera Bread (1.9 miles)
• EJ's Bayfront Cafe (2.4 miles)
• Starbucks (2.7 miles)
• Fifth Avenue Coffee Company (2.8 miles)
• Starbucks (3.2 miles)

Hospitals

• Naples Community Hospital (2.4 miles)
• NCH Healthcare System (2.4 miles)
• Children's Rehab Cente (2.7 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (3 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (3 miles)

Places of Worship

• St Ann Catholic Church (3.1 miles)