The Fairways at Naples

Pros

• The staff at Fairways at Naples is described as competent, friendly, and accessible 24/7, providing excellent care to residents.
• Residents enjoy good food that is nutritious and appetizing, with the staff accommodating individual meal requests.
• Family members appreciate the clean, bright, and beautifully maintained facility, which creates a pleasant living environment for their loved ones.
• The leadership team demonstrates notable patience and compassion towards each resident, treating them with the dedication of family members.
• The smaller environment of the facility allows for personalized attention as staff are familiar with each resident's quirks and needs.
• Many families report feeling supported by the attentive staff and view them as an extension of their own family in caring for their loved ones.
• The transition process for residents is made easier thanks to the caring and attentive support from the staff at Fairways.

Cons

• There were instances of residents being treated unfairly, including drinks being taken away as a form of punishment.
• The management was reported to be rude and dismissive of the few good employees they had.
• Care for residents was described as subpar, with caregivers appearing negative and resentful.
• Requests for basic needs like soap, clean clothes, and room cleaning were made repeatedly without satisfactory responses.
• Staff members who did not speak English contributed to communication issues regarding care requests.
• Items such as glasses and shoes were frequently misplaced or lost, causing frustration for families.
• The food served to residents was repetitive and lacking in variety, leading to dissatisfaction among family members.
• The Wellness Director and Executive Director were perceived as unprofessional and more concerned with covering themselves than ensuring proper care for residents.

Review

The reviews of various memory care facilities, particularly Fairways at Naples, reveal a dichotomy of experiences that range from deeply satisfying care to troubling allegations of neglect and inadequate service. This range highlights the challenging reality faced by families navigating the complexities of memory care for their loved ones.

One common thread among positive reviews is the attentiveness and dedication shown by the staff at Fairways. Many families express gratitude for the compassionate approach taken by caregivers and senior leadership. Residents' needs are often met with great sensitivity, creating an environment that feels nurturing and familial. For instance, one reviewer emphasized how each member of the senior leadership team actively engages with residents, demonstrating patience and compassion akin to that of devoted family members. Such involvement fosters a genuine connection between staff and residents, considerably easing transitions for those moving into residential care settings.

Moreover, several families praised the cleanliness and overall ambiance of Fairways at Naples. The facility itself is described as bright, beautiful, and well-maintained, which can significantly impact both residents’ comfort levels and their families’ peace of mind. Cleanliness extends beyond aesthetic appeal; it also reflects a commitment to health and safety standards essential in any caregiving environment. Additionally, many reviewers noted that despite occasional glitches—such as misplaced belongings—the staff's responsiveness helps mitigate these issues effectively.

On the contrary, negative experiences have been reported by some families who felt that basic caregiver training was lacking and that an overall sense of negativity pervaded certain areas within the facility. Several individuals voiced concerns about rude management or staff apathy towards residents’ day-to-day needs. These grievances highlight an inconsistency in care quality across different shifts or departments within the facility. One reviewer expressed relief over their family member’s passing due to ongoing worries about inadequate attention to personal hygiene needs, food quality, room cleaning, and basic amenities like soap.

The contrasting opinions on management indicate a pressing need for improvement in leadership practices at these facilities. Some reviews called for hiring more qualified English-speaking staff to enhance communication between caregivers and residents or their families. While some praised individual employees who demonstrate kindness and patience—a new maintenance worker was specifically commended—it appears there are systemic issues needing urgent attention under current management structures.

Despite mixed experiences at Fairways at Naples as reflected in various reviews—from those expressing deep satisfaction with personalized care to others highlighting significant deficiencies—one crucial takeaway remains clear: families are urged to be involved actively in monitoring their loved ones' care if they choose this facility or others like it. Frequent visits can help ensure proper support is provided consistently while also empowering families with information regarding their loved one's condition—an essential component in safeguarding against potential oversights.

In conclusion, navigating memory care facilities requires diligence on behalf of both caregivers and family members alike—an understanding that while some environments like Fairways at Naples may offer warmth, compassion, cleanliness, and supportive atmospheres for their residents; there exist critical areas needing improvement such as managerial oversight accountability systems aimed toward fostering better outcomes across all levels of caregiving practice within such institutions.

This part of Naples, Florida offers a convenient and diverse range of amenities that cater to the needs of seniors. With multiple physicians, pharmacies, and hospitals located within a few miles, residents have easy access to medical care. The abundance of restaurants in the area provides plenty of dining options, while nearby parks offer opportunities for outdoor recreation and relaxation. Additionally, the presence of transportation services like Naples Municipal Airport ensures that travel is accessible. Places of worship such as St. Katherine's Greek Orthodox Church provide spiritual support for those seeking a religious community. Overall, this neighborhood offers a well-rounded environment for seniors looking to settle in Naples.

Physicians

• Accelerated Psychotropics-Jay (0.6 miles)
• Pasitano Place 4 (1.6 miles)
• Dr James A. Halikas, MD (2 miles)
• Harris Dermatology | Naples Dermatology (2 miles)
• Henry Kurtis Biggs, DO (2 miles)
• Advanced Gastroenterology of Naples (2.1 miles)
• Kids First Pediatrics (2.1 miles)

Pharmacies

• Walmart Pharmacy (1.5 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (1.9 miles)
• Clinical Compound Pharmacy (2.2 miles)
• Walgreens (2.3 miles)
• Walgreens (2.6 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• Arby's (1.8 miles)
• Taco Bell (1.8 miles)
• McDonald's (2 miles)
• Michelbob's Ribs (2 miles)
• Culver's (2.2 miles)
• Vourla Mediterranean C (2.2 miles)
• Black Eyed Pig BBQ (2.2 miles)

Parks

• Gordon River Greenway (1.8 miles)
• Baker Park (3 miles)
• Golden Gate Community Park (3.3 miles)

Hospitals

• Children's Rehab Cente (1.9 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (2 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (2 miles)
• Physicians Regional Healthcare System (2.8 miles)
• Physicians Regional (2.8 miles)
• Naples Community Hospital (3.2 miles)
• NCH Healthcare System (3.3 miles)

Transportation

• Naples Jet Center (2.1 miles)
• Naples Municipal Airport (APF) (2.6 miles)

Cafes

• Panera Bread (2.3 miles)
• Kunjani Craft Coffee & Gallery (3 miles)
• EJ's Bayfront Cafe (3.3 miles)

Places of Worship

• First Baptist Church Of Naples (3.2 miles)
• St. Katherine's Greek Orthodox (3.4 miles)