Verona's Retirement Home II in Miami, FL

Pros

• Families feel extremely satisfied and grateful for all that The Palace provides for their loved ones.
• The Palace takes a holistic approach to care, creating a home-away-from-home and a positive experience for residents and families.
• The Palace treats everyone like family.
• The Palace Royale is outstanding, with residents feeling happy and engaged in celebrations, music, and daily activities.
• The administration and leadership are amazing, offering professional and compassionate support.
• The activities department delivers smiles, laughter, and a wide range of engaging programs.
• The staff are caring, attentive, and consistently go above and beyond for residents and their families.
• The environment is beautiful, clean, and well-maintained, providing a peaceful and dignified life for residents.
• The Palace Kendall provides beautiful living arrangements and respectful, high-quality care.

Cons

• One reviewer warned that The Palace is not suitable for elderly parents, describing the experience as the worst their mother had.
• Some reviewers claim that many of the positive reviews are fake.
• A reviewer described a staff interaction as one of the ugliest encounters they’ve witnessed.
• A commenter alleged that a negative reviewer was using a fake online profile to criticize the Palace.
• Another reviewer recounted a discharge incident where the grandmother was left without notification or accompaniment.
• A reviewer criticized a staff member for lacking patience and compassion.

Review

Verona's Retirement Home II is best suited for families seeking a high-touch, home-like assisted living experience where residents stay actively engaged, socially connected, and emotionally supported. The property appeals to seniors who value a robust calendar of activities, frequent outings, and a culture that treats residents like family. It serves well for those who want daily companionship, consistent staff attention, and a sense that care is a shared, welcoming responsibility rather than a clinical transaction. For families prioritizing independence with minimal programming or a more clinical, hospital-like atmosphere, this community may feel too lively or costly. In short, Verona’s thrives as a vibrant, relationship-driven environment for motivated residents who want life to feel meaningful every day.

Those weighing alternatives should consider options that emphasize a quieter pace, tighter medical oversight, or stronger specialized memory care programs. A facility with a more medicalized model or lower activity intensity could suit residents who require near-constant clinical monitoring, or who prefer fewer group outings and more individualized routines. If price sensitivity is a primary concern, or if the family needs a facility with fewer discretionary activities and a tighter daily schedule, a smaller or less expansive community may offer more predictable budgeting. The Palace’s Kendall properties, for example, illustrate what families commonly seek in this market, exceptional engagement and warmth, but may not fit every budget or personality of a resident seeking a more understated ambiance. Verona’s should be evaluated against those benchmarks to determine fit.

The strongest pros center on staff devotion, meaningful programming, and a genuinely welcoming atmosphere. Reviews consistently highlight a holistic approach to care, where dining, activities, and social events are not afterthoughts but core elements of daily life. Residents enjoy frequent celebrations, music and arts programming, and outings that promote cognitive engagement and physical movement. The activities teams, drawn from roles like activities directors and coordinators, are repeatedly credited with creativity, patience, and a genuine knack for drawing residents into the moment. Cleanliness, well-maintained common areas, and visible management accessibility further strengthen confidence that residents are not merely cared for but cared about.

Yet, a few drawbacks emerge in the collective experience. A small number of reviews describe isolated lapses in communication or a tense moment with a staff member around discharge or intake logistics. These instances underline a reality: even in the strongest programs, individual interactions can color the whole experience. Another consideration is the cost and intensity of the program itself; for families prioritizing a more subdued or budget-conscious approach, Verona’s scale of activity and level of personalized attention may feel excessive. These potential downsides are not dominant, but they are real, and they warrant explicit conversations with leadership about care plans, point-of-contact for family updates, and clarity on what is included in monthly pricing.

When these pros and cons are weighed, the positives largely offset the drawbacks for most families. The depth of engagement, the sense of belonging, and the proactive care coordination create a peace of mind that is hard to match in lesser-structured settings. For residents with evolving needs, the facility’s emphasis on mobility, cognitive stimulation, and social interaction translates into observable benefits in mood, energy, and daily function. The transparency and accessibility of administrators during tours or follow-ups further reassure families that concerns will be heard and addressed promptly. In this light, Verona’s Retirement Home II emerges as a compelling choice for those who want a lively, affectionate, and high-quality living environment.

The bottom-line recommendation is clear: Verona’s Retirement Home II is a strong fit for families seeking a lively, family-like atmosphere where staff excellence, diverse activities, and a transparent care model drive everyday quality of life. Candidates should be most comfortable with a dynamic program that keeps residents busy, socially integrated, and continuously engaged in purposeful pursuits. Those who prioritize extreme budget restraint, minimal programming, or highly specialized medical/nursing needs beyond assisted living should consider alternatives or requests a detailed care plan to confirm alignment. Ahead of any decision, observe a full-day experience, meet the activities director, and confirm the continuity of care with direct caregivers to ensure the daily rhythm matches the resident’s preferences and health trajectory.

This part of Miami, Florida offers a convenient and well-connected community for senior living. With several pharmacies, restaurants, cafes, places of worship, physicians' offices, and hospitals within a few miles radius, residents have easy access to essential services and amenities. The presence of parks like Eureka Park and Goulds Park provides opportunities for outdoor recreation and social activities. Additionally, the variety of healthcare options such as Conviva Care Center Quail Roost and Baptist Health Miami Cancer Institute ensures quality medical care for seniors in the area. Overall, this neighborhood offers a comfortable and supportive environment for older individuals looking to settle down in Miami.

Pharmacies

• Walgreens (0.7 miles)
• Walmart Pharmacy (2.1 miles)
• Walmart Pharmacy (2.4 miles)
• Walgreens (2.5 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (2.7 miles)
• Fresco Y Mas (2.8 miles)

Restaurants

• Oasis Grill (1.2 miles)
• Pinecrest Bakery (2.1 miles)
• Ernesto's Taco Shop (2.3 miles)
• McDonald's (2.3 miles)
• KFC (2.5 miles)
• Wendy's (2.6 miles)
• McDonald's (2.6 miles)

Parks

• Eureka Park (1.2 miles)
• Goulds Park (2.3 miles)
• Colonial Drive Park (3.2 miles)
• Chuck Pezoldt Park (3.6 miles)
• Bill Sadowski Park and Nature Center (5.5 miles)
• Coral Reef Park (5.9 miles)
• Kendall Hammocks Park (6.3 miles)

Cafes

• Starbucks (2.8 miles)
• Panera Bread (5.7 miles)
• Starbucks (6.1 miles)
• Panera Bread (6.6 miles)

Places of Worship

• Pinelands Presbyterian Church (3 miles)
• King Jesus Ministry (3.5 miles)
• Good Samaritan Church (4.3 miles)
• Christ Fellowship Church (4.3 miles)
• St Louis Catholic Church (7.4 miles)

Physicians

• Conviva Care Center Quail Roost (3 miles)
• Oscar L Hernandez MD (5.4 miles)
• Pediatric Associates Homestead (6.3 miles)
• UM Sylvester/Physicians at Kendall (7.4 miles)
• Baptist Health Miami Cancer Institute (7.7 miles)
• Miami Medical Associates (7.8 miles)
• Davina Medical Care (7.9 miles)

Hospitals

• Jackson South Medical Center (4.6 miles)
• Jackson South Community Hospital (4.6 miles)