The Residences of United Home Care in Miami, FL
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9355 South West 158th Avenue, Miami, FL 33196
For more information about senior living options: (844) 490-3973
The staff are wonderful, caring, and dedicated. The Residences at Miami are incredible, with residents thriving under their care. The care and environment give families peace of mind and feel nurturing and supportive. Administration is amazing and the staff are hardworking, kind, compassionate, and knowledgeable. The services are above and beyond, and the facility is extremely clean and well maintained. The dining room offers great quality food and service, and the activities and entertainment are superb. The place feels like a new home, where residents are treated like family. The organization is excellent, with cleanliness and safety, plus plenty of activities and strong security. Residents gain health improvements, calm, and social connections, reflecting the high quality of care.
A former employee claimed there is neglect and lies, with rude HHA/CNA staff and an incompetent administration. The care was described as terrible, with residents treated more like commodities than human beings, and the charge nurse was intolerable while the administrator oversells the care. There was little to no security, allowing residents to walk out unsupervised, and management was portrayed as poor. The facility was criticized for looking like an art gallery or museum, with long hallways that could be dangerous for frail residents. The decor was described as sterile and cold, not homey. Some staff were reported as not speaking English, hindering communication with residents. There were concerns about high turnover and alleged cover-ups among staff.The Residences of United Home Care in Miami is best suited for families seeking a proactive, staff?driven assisted living experience where engagement, safety, and a polished, resort?like setting are priorities. The community earns strong marks for attentive caregivers, consistent warmth from aides and nurses, and an environment that supports social interaction and daily vitality. For families with a loved one in dementia or memory care in the early stages, this facility often delivers meaningful improvement in mood, appetite, and social connectedness, backed by a visible commitment from administration and a 24/7 sense of security around a gated lake setting. The proximity to medical facilities and the clearly organized programming make it a practical choice for those who want reliable oversight and plenty of scheduled activity.
That said, not every family will find this the right fit. Alternatives are worth considering for those who prioritize a more intimate, homelike atmosphere over a polished, institutional feel, or for households with tight budget constraints. A subset of reviewers questions administrative transparency, consistency in care, and the experience level of leadership. Some concerns reference a high turnover, language barriers among staff, and the perception that care quality can fluctuate with staff changes. A few comments describe the building as more gallery?like than homey, with long hallways and a style that may feel cold to residents who crave a warmer, more residential ambiance. Families should weigh these considerations against the positives before committing.
On the positive side, the most persuasive advantages are the staff's dedication and the quality of day?to?day life for residents. Reports consistently praise caring aides, attentive front?line workers, and a team that seems genuinely invested in residents' well?being. Families note residents gaining weight, becoming more social, and displaying improved mood after moving in, with examples of engaging activities, above?average dining, and thoughtful personal care. The facility is repeatedly described as clean and well maintained, with strong safety measures and a secure, gated environment that reassures families. Language accessibility is a practical plus for Spanish?speaking households, and the staff's hospitality translates into a sense of family and continuity during visits and doctor's appointments.
However, the main cons in the mix are meaningful and deserve grounding. A minority of reviewers allege neglect or misrepresentation, and there are explicit warnings about inconsistent administrative communication and accountability. Several critiques touch on turnover and staff stability, which can translate into variability in the resident experience. A subset of observations centers on the building's aesthetic - some feel the decor is more clinical than homey, with corners and hallways that raise safety questions for frail residents. There are also notes about limited or imperfect security in certain situations, and some residents' families express concern about whether the facility always communicates clearly about care plans and pricing. These issues are not universal, but they are consistently highlighted by the more cautious voices.
The key pros offset the main cons when the family's priorities align with strong, hands?on caregiving, robust programming, and a secure, activity?rich environment. If the loved one thrives on structure, social contact, and reliable nursing oversight, the Residences deliver. The clean, bright surroundings, appealing dining experiences, and a calendar full of outings and in?house programming can counterbalance administrative concerns for families who can navigate occasional communication gaps. The facility's security features, proximity to hospital care, and the sense that staff actively monitors residents' health and happiness create a foundation of trust that is hard to match in smaller or more homey settings.
For families actively evaluating options, practical steps are essential. Tour the campus during active programming to observe how staff interact with residents and whether the pace feels collaborative and respectful. Inquire about care plans for dementia, including how behavior changes are managed, how weight and nutrition are tracked, and how individualized activity plans are built. Request a current activity calendar, a sample menu, and a breakdown of staff?resident ratios across shifts. Verify language capabilities and inquire about staff turnover trends and how leadership supports continuity of care. Finally, obtain transparent pricing details, verify any subsidies or financial assistance, and seek recent references from current families to gauge whether the reality aligns with the strongest reviews.
In summary, The Residences of United Home Care stands out for families who prize a high level of hands?on care, engaged programming, and a secure, well?kept setting that supports socialization and family involvement. It is less ideal for those who prioritize a homier, intimate ambiance, or who require unambiguous, consistently flawless administration and communications. Weigh the stated strengths - caring staff, cleanliness, strong dining and activities, and safety - against the noted concerns about leadership consistency and decor. For the right resident, this community can feel like a supportive, uplifting home; for others, it may prompt a closer look at alternatives that emphasize warmth and ongoing administrative transparency.
155 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (13 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Residences of United Home Care in Miami, FL is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
In terms of amenities, our community features a beauty salon to cater to residents' grooming needs, as well as cable or satellite TV for their entertainment. We also offer community-operated transportation services for easy access to nearby destinations, and a computer center for those who wish to stay connected. Our dining room provides restaurant-style dining, where residents can enjoy delicious meals prepared by our skilled staff. For fitness enthusiasts, we have a fitness room equipped with exercise equipment. Additionally, our fully furnished residences come with private bathrooms, kitchenettes for added convenience, and outdoor spaces such as gardens.
Housekeeping services are available to ensure cleanliness and tidiness throughout the community. Move-in coordination is provided to assist new residents in settling into their new home seamlessly. To keep residents engaged and entertained, we also have a gaming room, small library, and scheduled daily activities. Telephone services are available for easy communication with loved ones. Transportation arrangements can be made for non-medical purposes as well as medical appointments.
Our community emphasizes the importance of wellness, offering a wellness center where residents can participate in mental wellness programs. Wi-Fi/high-speed internet ensures that residents can stay connected online at all times.
In terms of care services, we prioritize the safety and well-being of our residents with 24-hour call systems and supervision. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. We also offer diabetes diet management and special dietary restrictions are accommodated.
Our location in Miami provides convenience with several cafes, parks, pharmacies, restaurants, and places of worship nearby. To enhance quality of life further, we organize concierge services and fitness programs for our residents' enjoyment. Planned day trips allow them to explore the surrounding area, while resident-run activities encourage socialization and friendship.
At The Residences of United Home Care, we strive to create a warm and inclusive community where residents can feel at home while receiving the care and support they need.
This part of Miami, Florida offers a convenient and accessible location with a variety of amenities nearby. There are multiple pharmacies within a few miles, making it easy to access medication and healthcare services. The area also has several parks where seniors can enjoy outdoor activities and stay active. In terms of dining options, there are diverse restaurants and cafes offering different cuisines to suit various preferences. Additionally, there are places of worship for those seeking spiritual fulfillment. For healthcare needs, there are reputable physicians and hospitals in close proximity, ensuring quality medical care is readily available. Overall, this area provides a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable living space in Miami.
The Residences of United Home Care is located at 9355 South West 158th Avenue, Miami, FL 33196 in Miami-Dade County, Florida
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