Marcos Home Health Svc Corp

Cons

• The agency claimed it called both the caregiver and the father, a claim the reviewer says is a complete lie.
• They sent someone only once for a consult and then vanished, with no follow-up or communication.
• Whenever help was sought, the agency claimed the call wasn't answered and closed the case.
• The referrals were all unsuccessful, marked by false claims, no accountability, and zero compassion.
• This is not home health care, but added stress for families in need.
• The reviewer labels the experience as the worst and advises others to stay away.

Review

A caregiver who looks after their father describes Med-Care Home Health Services as a nightmare from start to finish. The reviewer makes it clear they would not recommend the agency, painting a picture of broken promises and a pattern of poor communication that left them overwhelmed and frustrated. According to the account, the company claimed to have reached out to both the reviewer and their father for visits, but the reviewer insists this never happened and notes there was no evidence of any missed calls or voicemails to support the claim.

The trouble begins with what was supposed to be a "consultation." The reviewer says Med-Care sent a single visit for this consultation and then simply disappeared. After that initial contact, there was no follow-up, no ongoing care, and no steady lines of communication. The lack of continuity and presence became a central grievance, as the reviewer clearly expected some form of ongoing engagement and support that never materialized.

Whenever the reviewer attempted to obtain help or clarification, the response from the agency was disheartening. They were told that the problem was their fault for not answering, and that the case had been closed as a result. The reviewer quotes the response, highlighting the discouraging message: "Oh, you didn't answer, so we closed the case." This line is underscored as emblematic of what they describe as dismissiveness and a troubling lack of accountability.

Beyond a single bad experience, the reviewer outlines a recurring pattern. They received multiple referrals, and each one ended in essentially the same way: false claims, no accountability, and zero compassion. The overarching claim is that what they encountered was not home health care at all, but an experience that added unnecessary stress to families who already need reliable support. The consistency of failure across referrals strengthens the reviewer's impression of a systemic problem rather than an isolated incident.

The sentiment expressed is strong and unambiguous: this is described as the worst experience imaginable. The reviewer urges others to stay away from the agency, portraying the entire encounter as marked by misrepresentation and neglect. The language is emphatic, signaling a deep level of dissatisfaction and a firm warning to potential clients who might be weighing responsible options for in-home care.

In summary, the account presents a narrative of unmet promises, poor communication, and a pattern of unsatisfactory referrals that culminate in frustration and heightened stress for family caregivers. The reviewer's experience is portrayed as not only failing to deliver care but also actively undermining the needs of a family seeking support. The concluding message is clear and resolute: avoid Med-Care Home Health Services.

This part of Miami, Florida offers a convenient and diverse selection of amenities for those considering senior living. With multiple pharmacies, restaurants, cafes, and parks within a short distance, residents can easily access essential services and enjoy leisurely activities. Places of worship provide opportunities for spiritual nourishment, while nearby physicians and hospitals ensure quick medical attention when needed. In addition, the variety of dining options cater to different tastes, and theaters offer entertainment options for leisure time. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient living arrangement in Miami.

Pharmacies

• Walgreens (0.1 miles)
• CVS Pharmacy (1.1 miles)
• Winn-Dixie (1.3 miles)
• Navarro Discount Pharmacy (1.8 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.3 miles)

Places of Worship

• Bible Truth Chapel (0.8 miles)
• St Thomas the Apostle Catholic Church (2 miles)
• St Louis Catholic Church (4.5 miles)
• St Dominic's Catholic Church (5.4 miles)

Restaurants

• McDonald's (1 miles)
• Delicias De Espana (2.2 miles)
• Wendy's (2.7 miles)
• The Cheesecake Factory (2.7 miles)
• Dadeland Mall (2.7 miles)
• Earls Kitchen + Bar (2.7 miles)
• The Palms at Town & Country (3.2 miles)

Cafes

• Moulin Rose Cake & Bakery Shop (1.1 miles)
• Nespresso Boutique at Macy's (2.6 miles)
• Panera Bread (2.8 miles)
• Joanna's Marketplace (3.2 miles)
• Panera Bread (5 miles)
• Panera Bread (5.2 miles)

Parks

• Tropical Park (1.5 miles)
• Kendall Indian Hammocks County Park (2.3 miles)
• Concord Park (2.6 miles)
• Continental Park (2.9 miles)
• Southern Estates Park (3.2 miles)
• Coral Pine Park (3.7 miles)
• Millers Pond Park (4.1 miles)

Physicians

• Valdes Rafael DDS (1.5 miles)
• UM Sylvester/Physicians at Kendall (2.1 miles)
• Baptist Health Miami Cancer Institute (2.2 miles)
• Nicklaus Children's Hospital (3.6 miles)

Hospitals

• South Miami Hospital (3.3 miles)
• Doctors Hospital (4.5 miles)

Theaters

• AMC Sunset Place 24 (3.8 miles)