Capri Villa Care Ctr Inc in Miami, FL

Pros

• The staff at Capri are very friendly, helpful, and attentive.
• Capri provides excellent and attentive care and keeps families updated.
• The facility is neat, clean, and well maintained.
• The care team is professional, caring, and patient.
• Families would highly recommend Capri to friends and relatives.
• Capri creates a warm, welcoming environment where residents feel loved and cared for.
• Specific staff members (e.g., Mellissa, Jennifer, Tabby) are described as exceptional and dedicated.
• Overall, Capri is perceived as delivering five-star, top-notch care.

Cons

• The facility is run down and could use updates.
• Several rooms have TVs that don't work properly and the remotes are unreliable, and the overall noise level is very loud.
• It lacks headsets for the hearing-impaired, making the environment too loud for some residents.
• The place is old and in need of maintenance, with paint, lighting, and bed-side controls in poor condition.
• It has been described as disgusting and the reviewer warned others not to go there.
• The food was terrible.
• Some staff showed poor bedside manner or failed to listen, leading to inadequate care.
• The facility smelled awful, including sewage odors in the bathroom.
• The handicap door buttons do not work reliably, hindering accessibility.
• There were safety concerns, such as multiple falls and injuries, allegedly due to understaffing.

Review

Capri Villa Care Center in Miami is best suited for families seeking a warm, hands-on rehab-focused environment where staff are consistently friendly and resident-centered. The community works well for seniors needing short- to mid-term skilled nursing after hospitalization - think hip or leg rehabilitation, illness recovery, and mobility retraining - where daily nursing attention, steady therapy, and regular updates to families matter most. Those who may want to consider alternatives are families seeking a facility with ultra-modern interiors, pervasive high-tech amenities, or highly specialized memory care with rigid safety protocols. For residents with complex, nonstop medical oversight needs, a setting with a more intensive clinical footprint may be preferable.

On balance, Capri's strongest assets lie in its people and atmosphere. Reviewers repeatedly praise nurses and aides who are warm, patient, and professional, with multiple accounts of attentive care and frank family communication. The nursing leadership and therapy teams are frequently cited as competent, coordinated, and encouraging, helping patients regain function and stay engaged through activities. The facility itself is described as clean and well kept, with staff that feel accessible to families and quick to provide updates. Several reviews note that new ownership has prioritized continuity and responsiveness, reinforcing the sense that Capri is a reliable partner in recovery.

Yet the experience isn't flawless. The building itself is often described as older and in need of maintenance, with complaints about outdated rooms, lighting, and mechanical quirks that can disrupt comfort. Practical irritants - such as TV remotes that don't work, noise levels, and difficulty turning lights on from the bed - highlight how the physical plant can undercut otherwise solid care. These issues matter when long rehab days stretch on, or when a resident's mobility makes simple conveniences more than a nuisance. The facility's care quality remains credible, but the environment occasionally detracts from the overall experience and comfort.

More troubling are reports that touch on inconsistent responsiveness and gaps in care. A number of reviews describe delays in medications or uneven attention during critical moments, and some families felt concerns weren't addressed promptly. There are mentions of staff variability, including the bedside manner of agency personnel, which underscores how staffing pressures can color the care experience. Occasional failures in communication or basic accommodations - like timely access to a telephone or clear therapy scheduling - appear in critiques. Taken together, these signals warrant careful diligence by families, with explicit expectations set and documented when selecting Capri for ongoing care.

Families with clear, realistic expectations about what Capri can deliver should still consider alternatives if needed. If a loved one requires consistently rapid physician input, reliable daily OT/PT, or a heavy emphasis on spotless, ultra-modern interiors, other facilities may outperform Capri on those dimensions. For those prioritizing highly specialized memory care or end-of-life approaches requiring deep clinical resources, options with more targeted expertise could be more suitable. Nevertheless, for someone who values a personable team, steady rehab momentum, and a genuinely home-like feel, Capri offers a compelling balance - provided that maintenance and staffing consistency are closely monitored and continually improved.

Decision guidance: weigh the bonds formed with Capri's caring staff and the tangible rehab momentum against the practical friction of aging facilities and occasional service gaps. The core positives - compassionate, professional teams; respectful administration; cleanliness; and meaningful therapy - often offset drawbacks when the goal is recovery and steady family communication. Prospective residents should insist on a candid tour that includes live therapy scheduling, a fresh-room condition check, and confirmation of a reliable call-system and mobility aids. If the aim is a modern aesthetic, flawless daily operation, and a continuous clinical footprint, other options may hold appeal. Capri stands as a solid choice for recovery-focused care, with ample room for improvement in infrastructure and consistency to strengthen its standing for long-term placement.

This area of Miami, Florida offers a convenient and diverse range of amenities for seniors looking to settle in a vibrant community. With multiple pharmacies nearby such as Walgreens and CVS, easy access to healthcare is assured. Places of worship like Bible Truth Chapel and St Thomas the Apostle Catholic Church cater to spiritual needs. Numerous dining options ranging from fast food to upscale restaurants like The Cheesecake Factory are available for culinary enjoyment. Well-maintained parks like Tropical Park provide opportunities for outdoor recreation and relaxation. Medical facilities like South Miami Hospital and Baptist Health Miami Cancer Institute ensure quality healthcare services. Additionally, entertainment options such as AMC Sunset Place 24 offer the chance for cultural enrichment. Overall, this neighborhood presents a comfortable and well-rounded environment for seniors seeking a fulfilling lifestyle in Miami.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Winn-Dixie (1.7 miles)
• Navarro Discount Pharmacy (1.7 miles)
• Winn-Dixie (1.9 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)

Places of Worship

• Bible Truth Chapel (0.8 miles)
• St Thomas the Apostle Catholic Church (2.4 miles)
• St Louis Catholic Church (4.9 miles)
• St Dominic's Catholic Church (5.4 miles)
• Our Lady of Guadalupe (5.7 miles)

Restaurants

• McDonald's (1.3 miles)
• Delicias De Espana (2.4 miles)
• Wendy's (2.9 miles)
• The Palms at Town & Country (3.1 miles)
• The Cheesecake Factory (3.1 miles)
• Dadeland Mall (3.1 miles)
• Earls Kitchen + Bar (3.2 miles)

Cafes

• Moulin Rose Cake & Bakery Shop (1.3 miles)
• Nespresso Boutique at Macy's (3 miles)
• Panera Bread (3.3 miles)
• Joanna's Marketplace (3.6 miles)
• Panera Bread (4.8 miles)
• Panera Bread (5.5 miles)

Parks

• Tropical Park (1.7 miles)
• Concord Park (2.2 miles)
• Kendall Indian Hammocks County Park (2.2 miles)
• Southern Estates Park (2.8 miles)
• Continental Park (3.3 miles)
• Millers Pond Park (3.7 miles)
• Coral Pine Park (4.1 miles)

Physicians

• Valdes Rafael DDS (1.9 miles)
• UM Sylvester/Physicians at Kendall (2.3 miles)
• Baptist Health Miami Cancer Institute (2.6 miles)
• Nicklaus Children's Hospital (3.8 miles)

Hospitals

• South Miami Hospital (3.7 miles)
• Doctors Hospital (4.8 miles)

Theaters

• AMC Sunset Place 24 (4.1 miles)