Capri Villa Care Ctr Inc in Miami, FL

Pros

• The staff are very helpful and friendly.
• The facility is very clean, and the staff are friendly and informed.
• Capri staff go above and beyond for residents and families.
• The care team provides excellent, attentive care.
• Capri has made the last stage of a loved one’s journey tranquil and peaceful.
• Daniella has gone above and beyond to make residents feel cared for and engaged.
• The administration at Capri is top notch, and they truly care about the residents.
• The staff are kind, patient, and genuinely caring.
• The environment is welcoming with a nice, relaxed setting.
• The food looks delicious, and Thanksgiving meals were well received.

Cons

• The patient was admitted during a shift change and was not provided a walker, only a wheelchair, and waited 2.5 hours for a nurse.
• The bathroom in the assigned room was disgusting, with a diaper on the floor, a feces-covered toilet, and a clogged toilet.
• The call button was rarely answered for long periods, leaving the patient without help.
• Nurses argued with the family over orders and did not consistently follow chart instructions, leading to care errors.
• The facility appeared dirty and run-down, with floors in need of cleaning and rooms that were not well maintained.
• A family reported missing personal belongings (cell phone and charger) and poor communication about their status.
• One CNA exhibited a horrible bedside manner and failed to calm an agitated patient.
• At least one reviewer described the place as deadly and unacceptable and would not recommend it.

Review

Capri Villa Care Center is best suited for families seeking a rehab-driven, homey atmosphere where a clearly caring, hands-on staff makes a difference in recovery. The community shines when post-acute needs are front and center: short- to mid-term rehab after orthopedic or vascular events, with a therapy team that mobilizes residents and keeps families informed. It works well for residents who value warmth, personal attention, and steady nursing leadership, and for families willing to stay engaged to optimize care. In short, this is a practical, compassionate option for those counting on strong day-to-day support as a pathway back to independence, provided there is active family involvement to reinforce care plans and advocate for timely needs.

That said, not every family will find Capri Villa an ideal home, and certain realities merit consideration. Alternatives may be preferable for those requiring near-perfect consistency in medical oversight, flawless facility conditions, or highly specialized memory or high-acuity care. A subset of reviews highlights episodes where care gaps surfaced, from delayed call-bell responses to room upkeep and equipment issues, and even grave concerns raised about safety and medical management. For residents who cannot tolerate variability in attention, or who insist on a uniformly pristine environment and uninterrupted medication timing, a different facility with a more rigid process and longer track record may be warranted. The bottom line: Capri delivers strong personal care, but it is less predictable for families prioritizing hands-off oversight.

The strongest positives center on people. The staff culture is frequently described as friendly, attentive, and genuinely invested in residents’ well-being. Nursing leadership, often called out by families for being supportive and professional, helps create a sense of continuity in daily care and discharge planning. Therapy teams are repeatedly praised for their effectiveness, with residents showing tangible gains in mobility and function. The dining experience and social activities receive frequent nods as well, contributing to a sense of normalcy and engagement that pairs well with rehab goals. Cleanliness and a welcoming environment recur as understated but meaningful strengths, with many families feeling their loved ones are in capable, personable hands.

Yet the critiques cannot be dismissed. Several reviews recount troubling lapses, long waits for assistance after pressing the call button, inconsistent attention during baths or incontinence management, and occasional maintenance or equipment shortcomings. Others report disconcerting episodes around catheter care, medication timing, or communication gaps with families. While some families describe the facility as clean and well-run, others describe it as older and in need of updates, with rooms that feel dated or imperfectly maintained. The mix is real: Capri can deliver warmth and competent rehab, but it does not consistently erase the risk of care gaps that some families fear or experience firsthand.

Those pros and cons interplay in meaningful ways when making a decision. The human-centered strengths, the compassionate staff, visible nursing leadership, and effective therapy, can offset a lot when families stay actively involved: asking precise questions, shadowing care routines, and insisting on timely therapy and clear discharge planning. The advantage here is not a flawless machine but a team willing to adapt and communicate, with families who can participate in care decisions. The drawbacks, facility aging, occasional communication hiccups, and selective safety concerns, mean that Capri is less attractive for those seeking a flawless, hands-off patient journey. For these families, a facility with a longer track record of zero-tolerance safety metrics and more uniform upkeep may be a better match.

For families pursuing Capri, a practical action plan matters as much as the recommendation itself. Arrive with a clear set of questions about current staffing ratios, response times for call bells, and the cadence of PT/OT/Speech sessions. Request to meet the director of nursing and the therapy coordinator to understand daily workflows and how care plans are communicated to families. Probe the room condition, cleanliness standards, and scheduled maintenance, and insist on a defined process for medication administration, Foley management if applicable, and timely updates on any medical concerns. Finally, ask to speak with recent discharge families about their transition experiences and request real-time access to a social worker who can help map out post-discharge needs and community resources. These steps translate Capri’s strengths into tangible protections for residents.

Ultimately, Capri Villa Care Center offers a solid, people-first rehab environment for families who are active participants in care and who prize a warm, capable staff and a strong therapy program. It is not the pick for those prioritizing a flawless clinical record, perfectly maintained surroundings, and zero risk of care gaps. The right fit lies where recovery goals meet daily lived experience: a resident who benefits from engaged nursing leadership, effective rehabilitation, and a family-ready trust in the team. If these align, Capri stands out as a practical, compassionate choice. If not, the search should continue toward facilities with a longer, steadier track record in minimizing gaps and maintaining a uniformly pristine, highly structured environment.

This area of Miami, Florida offers a convenient and diverse range of amenities for seniors looking to settle in a vibrant community. With multiple pharmacies nearby such as Walgreens and CVS, easy access to healthcare is assured. Places of worship like Bible Truth Chapel and St Thomas the Apostle Catholic Church cater to spiritual needs. Numerous dining options ranging from fast food to upscale restaurants like The Cheesecake Factory are available for culinary enjoyment. Well-maintained parks like Tropical Park provide opportunities for outdoor recreation and relaxation. Medical facilities like South Miami Hospital and Baptist Health Miami Cancer Institute ensure quality healthcare services. Additionally, entertainment options such as AMC Sunset Place 24 offer the chance for cultural enrichment. Overall, this neighborhood presents a comfortable and well-rounded environment for seniors seeking a fulfilling lifestyle in Miami.

Pharmacies

• Walgreens (0.4 miles)
• CVS Pharmacy (1.3 miles)
• Winn-Dixie (1.7 miles)
• Navarro Discount Pharmacy (1.7 miles)
• Winn-Dixie (1.9 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.1 miles)

Places of Worship

• Bible Truth Chapel (0.8 miles)
• St Thomas the Apostle Catholic Church (2.4 miles)
• St Louis Catholic Church (4.9 miles)
• St Dominic's Catholic Church (5.4 miles)
• Our Lady of Guadalupe (5.7 miles)

Restaurants

• McDonald's (1.3 miles)
• Delicias De Espana (2.4 miles)
• Wendy's (2.9 miles)
• The Palms at Town & Country (3.1 miles)
• The Cheesecake Factory (3.1 miles)
• Dadeland Mall (3.1 miles)
• Earls Kitchen + Bar (3.2 miles)

Cafes

• Moulin Rose Cake & Bakery Shop (1.3 miles)
• Nespresso Boutique at Macy's (3 miles)
• Panera Bread (3.3 miles)
• Joanna's Marketplace (3.6 miles)
• Panera Bread (4.8 miles)
• Panera Bread (5.5 miles)

Parks

• Tropical Park (1.7 miles)
• Concord Park (2.2 miles)
• Kendall Indian Hammocks County Park (2.2 miles)
• Southern Estates Park (2.8 miles)
• Continental Park (3.3 miles)
• Millers Pond Park (3.7 miles)
• Coral Pine Park (4.1 miles)

Physicians

• Valdes Rafael DDS (1.9 miles)
• UM Sylvester/Physicians at Kendall (2.3 miles)
• Baptist Health Miami Cancer Institute (2.6 miles)
• Nicklaus Children's Hospital (3.8 miles)

Hospitals

• South Miami Hospital (3.7 miles)
• Doctors Hospital (4.8 miles)

Theaters

• AMC Sunset Place 24 (4.1 miles)