Information last verified:
15678 South West 20Th Street, Miami, FL 33185
For more information about senior living options: (844) 490-3973
The staff are very professional and caring. The front staff is efficient and caring. Dr. Susel Gonzalez is wonderful and extremely kind. The office is clean and well kept. They offer flexible appointment times and are time-efficient. The doctors are very good and provide excellent service. Dr. Maria Gadea is very professional and attentive. The center provides excellent attention from all clinic staff.
They had a terrible experience, waiting more than an hour with the doctor nowhere to be found, and the assistant dismissively asked what they wanted them to do. They described a complete lack of respect and professionalism, feeling their time and patience were wasted and vowing never to return. The front desk staff member was incredibly rude and dismissive, and the automated line saying their name didn’t show up was humiliating. They were met with a rude, “Who’s going to pay for it?” tone when seeking further help. This experience left them feeling disrespected, embarrassed, and completely unsupported, with basic kindness and professionalism far from negotiable. They felt misled about insurance coverage and were told they accepted insurance, only to find out otherwise, while the staff were rude. They felt charged for multiple visits and not believed about their medical issues, only to be properly diagnosed later by another provider.This community is best suited for seniors who want solid, clinically capable care from dedicated physicians and a clean, well-maintained clinical environment, even if administrative service can be uneven. In Miami, Lidy's Health Care 2 gathers a core team of physicians, most notably Dr. Maria Gadea, Dr. Elena Gadea, Dr. Susel Gonzalez, and Dr. Elvira de Silva, whose professional demeanor and attentiveness consistently surface in patient feedback. The facility earns praise for its cleanliness and a sense of efficiency during visits when the physician is available. The caveat is that administrative interactions and scheduling reliability can erode the overall experience, making access feel inconsistent regardless of the medical prowess on offer.
Explicitly, this clinic may not be the right fit for those who require flawless front-desk service and airtight billing clarity. Prospective families should consider alternatives if rude or dismissive front-desk behavior, repeated wait times, or insurance questions that lack clear, immediate answers would add stress to already challenging health decisions. When insurance matters are tangled or billing details are unclear at the outset, the friction can overshadow even strong medical rapport. In short, administrative reliability matters as much as clinical skill here, and if it is paramount, other options deserve comparison.
The strongest justification for staying lies in the physicians’ quality of care and the environment in which it is delivered. Several reviewers highlight physicians who are professional, attentive, and ethical, with particular praise for Dr. Gadea and her colleagues. The care stories emphasize thorough assessments, respectful communication, and the kind of medical emphasis that translates into effective follow-up and referrals. The office setting, reported as clean and well kept, adds practical comfort, supporting routine visits and ongoing management. These clinical strengths tend to offset some, but not all, of the administrative shortcomings, making the patient experience tolerable for those who already have a strong physician relationship.
To maximize value, guidance centers on strategic engagement rather than passive participation. Families should pursue appointments with the physicians who consistently earn high marks, and secure written confirmation of insurance coverage before each visit to avoid last‑minute surprises. Arriving ahead of scheduled times helps mitigate unpredictable delays, while carrying prior records and a succinct care plan clarifies expectations and accelerates consultations. When billing questions arise, requesting a dedicated billing liaison rather than relying on generic responses reduces miscommunication risk. This proactive posture makes it possible to derive meaningful medical benefit despite the administrative noise.
The risk calculus remains actionable: recurring delays and variable staff interactions can undermine trust and complicate adherence to treatment plans, especially for seniors with complex or chronic conditions. For patients needing frequent visits or coordinated care across specialists, these administrative hurdles can become a meaningful obstacle, potentially diminishing the overall value proposition. In these cases, the medical strengths may not fully compensate for the daily friction of inconsistent service, and the likelihood of frustration rises with each encounter.
Bottom line: Lidy's Health Care 2 serves a clearly defined niche, patients who prize evidence-based medical care from capable clinicians and who can tolerate imperfect front-desk execution. For families prioritizing administrative consistency, predictable scheduling, and unambiguous insurance handling, exploring viable alternatives is prudent. A disciplined, test-drive approach, selecting a preferred physician, verifying coverage in advance, and evaluating the care flow with a single visit, will reveal whether the clinic’s clinical excellence can be sustained in the long run or whether another option better aligns with practical, everyday needs.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (10 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Lidy's Health Care 2, a compassionate and welcoming board and care home located in the vibrant city of Miami, FL. Our community is thoughtfully designed to provide a supportive and nurturing environment for residents who require assistance with daily living activities while maintaining their independence.
At Lidy's Health Care 2, we offer a wide range of amenities to enhance your living experience. Enjoy delicious meals in our communal dining room, relax in our beautifully landscaped garden, or take advantage of outdoor spaces perfect for socializing and leisure. Each resident’s room is fully furnished to ensure comfort and ease from day one. Our housekeeping services keep your living area tidy, allowing you more time to engage in enjoyable activities.
We pride ourselves on providing personalized care tailored to individual needs. Our dedicated staff assists with activities of daily living, such as bathing, dressing, and transfers, while also coordinating with healthcare providers to ensure comprehensive support. We specialize in dietary management, offering meal preparation that accommodates special dietary restrictions and diabetes diets.
Daily life at Lidy's Health Care 2 includes scheduled activities that promote engagement and well-being. Whether it’s a game night or an outing to one of the nearby parks or cafes, residents can look forward to rich experiences that foster community connections.
Conveniently located near numerous pharmacies, restaurants, and recreational areas, we also organize transportation arrangements for medical appointments and other outings so residents can remain active within the larger Miami community.
With amenities like Wi-Fi/high-speed internet access and telephone services available, staying connected with family and friends is effortless at Lidy's Health Care 2. Experience the blend of comfort, community, and compassion at our assisted living home, where quality care meets a fulfilling lifestyle.
Lidy's Health Care 2 is located at 15678 South West 20Th Street, Miami, FL 33185 in Miami-Dade County, Florida
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