The Ebenezer ALF II

304 Chaucer Avenue, Lehigh Acres, FL 33936

For more information about senior living options: (844) 490-3973

4.6 from 62 reviews
5 stars
52
4 stars
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3 stars
1
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Assisted Living

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    Overall Review of The Ebenezer ALF II

    Pros

    • pro The staff are great and welcome residents on day one.
    • pro Activities are well organized and fun.
    • pro Caregivers are empathetic and responsive.
    • pro The staff made him feel safe, cared for, and loved.
    • pro The facility is clean, with a happy atmosphere and plenty of daily activities and meals.
    • pro Kiki and Liz are blessings to families and are always willing to help.
    • pro The team keeps residents happy and ensures their needs are met.
    • pro The staff were extremely welcoming and knowledgeable, helping residents integrate into a robust social life.
    • pro The facility is very clean with an extremely friendly environment, and the staff are incredible.
    • pro The residents and families highly recommend Lehigh Acres Assisted Living for a comfortable environment.
    • pro The staff are friendly and truly care about residents.
    • pro The building has been renovated and looks beautiful.
    • pro There are daily activities and exercise classes to keep residents active and social.
    • pro The environment is wonderful, and the staff treat residents with dignity and respect.

    Cons

    • pro This facility does not accept Medicaid although they are on the AHCA list.
    • pro Do not place your loved on there if they have any dementia or Alzheimer's.
    • pro From the first week they started messing with her medications without the family's knowledge.
    • pro They baker acted her and sent her to a psychiatric facility.
    • pro They are spectacular sales persons, but not compassionate.

    Review

    Lehigh Acres Assisted Living draws a strong chorus of praise from families, visitors, and even pet guests who have experienced the community in a variety of ways. Across many voices, the consistent thread is a warm, welcoming atmosphere where residents are treated with dignity and kindness from the moment they arrive. While one note of caution appears about the facility's Medicaid acceptance, the overall impression is of a care-focused, home-like environment that emphasizes safety, activity, and personal connection.

    A dominant theme throughout the remarks is the quality of the staff and the genuine, empathetic care they provide. Families repeatedly highlight how the staff welcomed their loved ones on day one and how they remain responsive, attentive, and patient. Specific names surface repeatedly - Kiki and Liz are singled out for their warmth and helpfulness, with several reviewers crediting them for making families feel confident and informed. Amanda, the activity director, earns praise for professionalism and a positive, engaging presence. The tone across these accounts is consistently that the people working here are the facility's greatest strength, delivering care that feels heartfelt rather than transactional.

    The day-to-day life for residents stands out as a well-rounded blend of structure and choice. Reviewers note a clean, bright environment with renovations that have refreshed the look and feel of the building. There are plenty of daily activities and exercise options, three meals a day, and abundant opportunities for social interaction, music, crafts, and outings. Even for residents who aren't actively participating at every moment, there is something available that aligns with their preferences, whether that means outdoor porch time, quiet moments, or a gentle rhythm of routine. The sense of "home" is repeatedly echoed, with families appreciating that their loved ones are not lost in a large, impersonal system but are instead known and cared for as individuals.

    The sense of safety, dignity, and meaningful connection translates into deep peace of mind for families. Several reviews emphasize that their loved ones feel cared for in a way that honors their autonomy and personality. One account notes that the mom "feels safe, cared for, and loved," and another family speaks about the confidence they have in the staff's ability to tailor care to individual needs. The emotional reassurance is palpable: families can sleep at night knowing their loved one is in a supportive, attentive environment where staff members are dedicated to daily well-being and social engagement.

    Community and outside involvement also appear as positives, underscoring a perception that Lehigh Acres Assisted Living is a lively, connected place. Visitors and volunteers have been welcomed warmly, forming welcoming traditions such as regular meet-and-greets and charitable projects. A notable example includes the Westminster Friends and Flowers initiative, where volunteers deliver fresh flowers and engage with residents, creating moments of joy and conversation. Even two longer-term residents - an elderly mother and a visiting Great Dane - highlight how the community embraces connection, whether through routine visits, pet-friendly policies, or collaborative events that light up the residents' days.

    The reviews also reveal a few cautions that potential families may want to weigh. One reviewer poses a direct question about language, wondering if Spanish is spoken, which points to the importance of clear communication for some families. A more serious note appears in a negative account describing a troubling sequence involving medications, alleged coercive responses, and a psychiatric hold following a behavioral health concern. That account highlights real concerns about medication management, patient autonomy, and the process by which difficult decisions are made. It serves as a reminder that, while the majority view is overwhelmingly favorable, there are experiences that can be deeply troubling and deserve careful oversight and transparent communication from the facility.

    In addition to care quality and engagement, several reviews touch on practical considerations that families weigh when choosing a place for a loved one. People mention the facility's neighborhood feel, the cleanliness of the grounds, the availability of outdoor spaces, and the sense that staff members are genuinely invested in residents' lives. Some reviewers share personal stories of transformations in their loved ones' happiness and social involvement, with parents who had previously lived alone or who needed a more structured environment thriving in this setting. An element of continuity emerges as well - families who once visited as part of a regular routine continued to feel welcome and included, reinforcing the sense that Lehigh Acres Assisted Living is a place where life continues with purpose and warmth.

    Ultimately, the shared picture is of a community that earns high marks for its heart, its people, and its environment. The staff's evident dedication to compassionate care, the emphasis on meaningful activities, and the strong sense of family and neighborly connection combine to create a compelling case for Lehigh Acres Assisted Living as a welcoming home for many seniors. The occasional red flag - particularly around complex medical decisions and medication management - serves as a reminder that, as with any elder care option, prospective families should engage in thorough conversations, ask detailed questions, and visit with their loved ones to ensure the fit aligns with medical needs, communication preferences, and personal values. For those seeking a warm, attentive community in Lehigh Acres, this facility stands out as a place where dignity, daily life, and human connection are at the forefront.

    Features

    Housing

    • 10 resident community capacity 10 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Southwest Florida International (7 miles away) Southwest Florida International (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Ebenezer ALF II in Lehigh Acres, FL is a wonderful assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of our residents. Our residents can enjoy delicious meals in our dining room, which caters to special dietary restrictions. Each living space is fully furnished and our housekeeping services ensure that the environment remains clean and tidy.

    Our community also boasts beautiful outdoor spaces where residents can relax and enjoy some fresh air. We provide Wi-Fi/high-speed internet access throughout the community, allowing residents to stay connected with their loved ones or browse the web at their leisure.

    When it comes to care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with health care providers to coordinate any necessary medical treatments or appointments. We also have expertise in managing diabetes diets and medication administration.

    Residents can engage in scheduled daily activities that are designed to promote social interaction and mental stimulation. Additionally, there are several nearby pharmacies, physicians' offices, and restaurants for easy access to healthcare needs and dining options.

    At The Ebenezer ALF II, we strive to create a warm and welcoming environment where residents feel safe, comfortable, and supported in all aspects of their lives.

    Nearby Places of Interest

    Physicians

    • Pediatric Centers of Lee County (0.8 miles)
    • Radiology Services At Lehigh Reginal Medical (0.8 miles)
    • Keys Cardiology (0.8 miles)
    • Sager Steven B DO (0.8 miles)
    • Bulen Jerry Do (0.9 miles)
    • Kutob, David Dr - Lehigh Hospital Emergency Room (1.1 miles)
    • South Florida Ear, Nose and Throat: Michael Jaindl, MD (1.2 miles)

    Restaurants

    • McDonald's (0.8 miles)
    • Arby's (0.9 miles)
    • Country Style Ice Cream (0.9 miles)
    • Culver's (1.2 miles)
    • Perkins Restaurant and Bakery (1.4 miles)
    • Popeyes Louisiana Kitchen (1.5 miles)
    • Taco Bell (1.5 miles)

    Pharmacies

    • Medicine Shoppe (0.9 miles)
    • Walgreens (1 miles)
    • Acres Pharmacy (1.2 miles)
    • Walmart Pharmacy (1.2 miles)
    • CVS Pharmacy (1.2 miles)
    • Winn-Dixie (2.9 miles)
    • CVS Pharmacy (6.9 miles)

    Cafes

    • Havana Bakery (6.1 miles)
    • Starbucks (8.5 miles)
    • First Watch - Colonial (9.3 miles)
    • Starbucks (9.7 miles)

    Parks

    • Buckingham Park (6.5 miles)
    • Barkingham Dog Park (6.6 miles)
    • RSW Aircraft Observation Area (8.1 miles)

    Transportation

    • Concourse B (7.5 miles)
    • Main Terminal (7.6 miles)
    • Southwest Florida International Airport (RSW) (7.6 miles)
    • Security Checkpoint (7.7 miles)
    • Delta Air Lines (7.7 miles)
    • American Airlines Ticket Counter RSW (7.7 miles)
    • Avis Rent A Car (7.7 miles)

    Hospitals

    • LPG Orthopedics - The Sanctuary (9.1 miles)
    • Johns Hopkins All Children's Outpatient Care (9.9 miles)

    Places of Worship

    • Blessed Pope John the XXIII Catholic Church (9.6 miles)
    • Unitarian Universalist Church of Fort Myers (10.4 miles)

    Frequently Asked Questions

    Where is The Ebenezer ALF II?

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