The Ebenezer ALF II in Lehigh Acres, FL

304 Chaucer Avenue, Lehigh Acres, FL 33936

For more information about senior living options: (844) 490-3973

4.6 from 62 reviews
5 stars
52
4 stars
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3 stars
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Assisted Living

Overall Review of The Ebenezer ALF II

Pros

  • pro The staff are great, and residents feel very welcome on day one, with well-organized, fun activities and empathetic, responsive caregivers.
  • pro Families are grateful that Lehigh Acres Assisted Living makes their loved ones feel safe, cared for, and loved, providing peace of mind.
  • pro The facility is consistently clean, bright, and home-like, with abundant daily activities and nutritious meals contributing to a happy atmosphere.
  • pro Kiki and Liz are described as blessings, always willing to help and answer questions, and they provide excellent care.
  • pro The team keeps residents happy and meets their needs, creating a warm, caring community.
  • pro The staff are welcoming, knowledgeable, and help residents quickly integrate into a robust social life.
  • pro The environment is clean and friendly, with staff going the extra mile to support residents.
  • pro Many reviewers would highly recommend Lehigh Acres Assisted Living for a comfortable, home-like environment where residents are treated with dignity and respect.
  • pro The management and leadership are committed and compassionate, providing excellent care and steady, supportive operations.

Cons

  • pro The facility does not accept Medicaid, even though it is on the AHCA list.
  • pro The building is very old and depressing.
  • pro The food is cheap and not nutritious, with most vegetables canned and little fresh fruit.
  • pro Residents appear to be overmedicated.
  • pro A medication was given dry instead of being mixed with water, suggesting the staff may lack proper credentials.
  • pro The staff are described as spectacular salespeople, but not compassionate.

Review

The Ebenezer ALF II in Lehigh Acres is best suited for seniors who want a small, home-like assisted living with a warm, family-feel atmosphere. This community excels when residents value consistent, compassionate care delivered by longtime staff, lively daily activities, and reliable social connection. Families seeking reassurance through visible leadership, clean surroundings, and a culture that treats residents like neighbors will find this setting particularly resonant. The setting works best for those who can thrive in a intimate, personable environment where meals, porch time, and regular outings are central to everyday life.

Those relying on Medicaid or needing dementia-focused, memory-care services should consider alternatives. The facility does not accept Medicaid, despite appearing on AHCA lists, which immediately narrows options for some families and may push them toward other providers with Medicaid eligibility. Also, while the community handles a broad range of needs well, several reviews flag that this is not a dedicated memory-care campus. For loved ones with more advanced dementia or challenging behavioral health needs, a facility with a memory-care designation and higher clinical oversight may be a better fit. Prospective residents should verify memory-care capabilities and payer flexibility before committing.

The strongest positives center on people and atmosphere. Caregivers are repeatedly described as empathetic, responsive, and genuinely devoted, with staff longevity reinforcing consistency in daily routines and personalized attention. Families note a robust social life, plenty of activities, and a menu that residents and families praise, with regular meals and even chef-driven touches that feel nourishing rather than institutional. The building earns praise for cleanliness and upkeep, and the environment is consistently depicted as homey rather than clinical. In short, the culture emphasizes dignity, warmth, and everyday joy, which often translates into real peace of mind for families.

Leadership and disaster resilience are clear strengths. Reviews repeatedly highlight steady, capable direction from the executive leadership and management team, including specific praise for how crises are managed and residents are reassured. A few accounts underscore how the director's proactive planning and clear communication anchor the community's confidence, particularly during challenging times. This kind of stability matters: it tends to yield better staff retention, fewer care disruptions, and smoother coordination of activities, outings, and meals. That steady hand is a meaningful offset to the realities of operating a smaller, intimate campus.

From a practical decision-making perspective, prospective families should visit with questions in hand. Confirm Medicaid eligibility upfront and ask for a transparent breakdown of what services are included in the monthly rate and what would constitute additional charges. Inquire about memory-care capabilities, medication management policies, and how residents with cognitive or behavioral needs are accommodated. Talk with the director and several care staff about daily routines, staff-to-resident ratios, and how family communication is handled - how often updates arrive, and through what channel. Observe a meal, review the cleanliness of common areas, and note the accessibility of outdoor spaces and activity options. The goal is to confirm that the warmth on paper translates to daily, practical reality.

Bottom line: this is a strong, trusted choice for families seeking a small, caring, and activity-rich environment where residents feel valued and truly at home. It shines for seniors who prioritize a stable staff, personal attention, and social engagement in a non-institutional setting. However, it is less suitable for those requiring Medicaid coverage or specialized memory-care programs. For those with memory-care needs or payer constraints, exploring alternatives is prudent. For everyone else, scheduling a visit and meeting the care team will likely reveal a community that not only cares for residents but treats their families with the same respect and consideration.

Features

Housing

  • 10 resident community capacity 10 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Southwest Florida International (7 miles away) Southwest Florida International (7 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Ebenezer ALF II in Lehigh Acres, FL is a wonderful assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of our residents. Our residents can enjoy delicious meals in our dining room, which caters to special dietary restrictions. Each living space is fully furnished and our housekeeping services ensure that the environment remains clean and tidy.

Our community also boasts beautiful outdoor spaces where residents can relax and enjoy some fresh air. We provide Wi-Fi/high-speed internet access throughout the community, allowing residents to stay connected with their loved ones or browse the web at their leisure.

When it comes to care services, we offer assistance with activities of daily living such as bathing, dressing, and transfers. Our dedicated staff works closely with health care providers to coordinate any necessary medical treatments or appointments. We also have expertise in managing diabetes diets and medication administration.

Residents can engage in scheduled daily activities that are designed to promote social interaction and mental stimulation. Additionally, there are several nearby pharmacies, physicians' offices, and restaurants for easy access to healthcare needs and dining options.

At The Ebenezer ALF II, we strive to create a warm and welcoming environment where residents feel safe, comfortable, and supported in all aspects of their lives.

Nearby Places of Interest

Physicians

  • Pediatric Centers of Lee County (0.8 miles)
  • Radiology Services At Lehigh Reginal Medical (0.8 miles)
  • Keys Cardiology (0.8 miles)
  • Sager Steven B DO (0.8 miles)
  • Bulen Jerry Do (0.9 miles)
  • Kutob, David Dr - Lehigh Hospital Emergency Room (1.1 miles)
  • South Florida Ear, Nose and Throat: Michael Jaindl, MD (1.2 miles)

Restaurants

  • McDonald's (0.8 miles)
  • Arby's (0.9 miles)
  • Country Style Ice Cream (0.9 miles)
  • Culver's (1.2 miles)
  • Perkins Restaurant and Bakery (1.4 miles)
  • Popeyes Louisiana Kitchen (1.5 miles)
  • Taco Bell (1.5 miles)

Pharmacies

  • Medicine Shoppe (0.9 miles)
  • Walgreens (1 miles)
  • Acres Pharmacy (1.2 miles)
  • Walmart Pharmacy (1.2 miles)
  • CVS Pharmacy (1.2 miles)
  • Winn-Dixie (2.9 miles)
  • CVS Pharmacy (6.9 miles)

Cafes

  • Havana Bakery (6.1 miles)
  • Starbucks (8.5 miles)
  • First Watch - Colonial (9.3 miles)
  • Starbucks (9.7 miles)

Parks

  • Buckingham Park (6.5 miles)
  • Barkingham Dog Park (6.6 miles)
  • RSW Aircraft Observation Area (8.1 miles)

Transportation

  • Concourse B (7.5 miles)
  • Main Terminal (7.6 miles)
  • Southwest Florida International Airport (RSW) (7.6 miles)
  • Security Checkpoint (7.7 miles)
  • Delta Air Lines (7.7 miles)
  • American Airlines Ticket Counter RSW (7.7 miles)
  • Avis Rent A Car (7.7 miles)

Hospitals

  • LPG Orthopedics - The Sanctuary (9.1 miles)
  • Johns Hopkins All Children's Outpatient Care (9.9 miles)

Places of Worship

  • Blessed Pope John the XXIII Catholic Church (9.6 miles)
  • Unitarian Universalist Church of Fort Myers (10.4 miles)

Frequently Asked Questions

Where is The Ebenezer ALF II?

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