The Elite Care Company

Pros

• Elite Care Home Health Agency is prompt and reliable, taking care of all patient needs.
• The caregivers ensure bedridden patients are comfortable at all times during care.
• Representatives feel at ease knowing Elite Care Home Health Agency is on the job.
• The company is described as having a heart to serve, valuing lives and showing passion to help.
• Clients rate Elite Care more than five stars.
• The agency is described as God-sent and professional.
• The company is nice, respectful, and treats elders with respect.
• The staff are wonderful, responsive, and very respectful.
• Marie is described as an outstanding human being and a godsend.
• The staff are extremely kind and understanding.

Cons

• It used to be very effective, but not now; home attendants don't show up to work and staff responsible don't inform clients; on weekends, no one answers the phone, making communication very difficult.
• Staff is extremely rude and unprofessional.

Review

Elite Care Home Health Agency has earned a broad range of heartfelt testimonials, reflecting experiences that span deeply positive to highly challenging. Several family members describe the agency as a dependable partner in care, especially when a loved one is bedridden and depends on others for daily comfort and safety. They note that the caregivers are attentive to every need, ensuring the patient remains comfortable throughout the care process. For one family representative, having Elite Care on the job means peace of mind, with the sense that their loved one is in capable, compassionate hands and that the representative can trust the team to handle essential tasks with diligence.

The consistency of promptness and reliability is highlighted by many who praise how Elite Care attends to a wide range of needs and maintains a standard of assistance that keeps the patient at ease. When the care is in progress, the caregivers are described as being steadfast in their attention to comfort, providing reassurance and physical care that helps the patient feel secure. This sense of dependability is a recurring theme, with several reviewers emphasizing that the caregivers' attentiveness translates into real comfort for the patient and relief for family members who are coordinating the care.

However, not all experiences match this ideal, as some reviewers report significant communication and reliability gaps. One account notes that what used to work well has deteriorated, with attendants not showing up as expected and responsible staff not informing families of changes. The same review points to weekend challenges, where phone lines are not answered, making it difficult to get timely updates or assistance. These comments illustrate that, while the agency has strong strengths, there are moments where communication breakdowns and scheduling issues have impacted the overall experience.

Amid the contrasts, a clear current emerges: professionalism and a genuine heart for serving others. Several messages celebrate the agency's core values, describing Elite Care as a company with real heart - people who are not simply counting hours but caring for lives with compassion and dedication. Reviewers express deep gratitude for the way the team has shown up for loved ones, reinforcing the sense that Elite Care is more than a business to those who rely on it.

A recurring sentiment is one of overwhelming appreciation, with some reviewers expressing gratitude that exceeds traditional endorsements. They thank not only the agency but also acknowledge a higher purpose - their belief that the team embodies kindness, compassion, and a willingness to go above and beyond. In some cases, families express that Elite Care has earned far more than a five-star rating, suggesting a profound impact that goes beyond routine service.

The impact of the agency's presence during difficult times is another important thread. Several reviews describe Elite Care as "god sent" or as a source of timely help when it was most needed. The professionalism of the team is highlighted, and there is a strong urge to recommend the agency to others based on these experiences. The sentiment here is one of relief and confidence, rooted in the belief that the caregivers bring competence and empathy when families are navigating challenging health situations.

There are also mentions of warmth and respect in day-to-day interactions. One reviewer specifically notes that the company is "really nice and respectful" and treats their grandmother with dignity. The tone of this feedback emphasizes not just the technical aspects of care but the human connection - the courtesy, gentleness, and respect that caregivers extend to those they serve. The kindness of staff is echoed by phrases describing them as extremely kind and understanding, painting a picture of a team that can adapt to individual needs with sensitivity.

In another set of reflections, reviewers recount experiences where staff were described as wonderful, responsive, and highly professional. They point to timely replies to questions and concerns, indicating that effective communication is a key driver of a positive experience. Yet, as with other threads, there is a candid acknowledgment that not all interactions meet this standard, with some instances of rude or unprofessional behavior raised by others. This mixture underscores the variability that can occur in real-world caregiving, reminding readers that experiences can differ depending on who is on duty and when.

Amid these varied perspectives, one of the strongest and most explicit endorsements centers on an individual named Marie, lauded as an outstanding human being and a godsend. This particular testimonial captures the depth of gratitude families feel when the caregiver's character - patience, warmth, and genuine care - leads to meaningful support for both the patient and the family. The message closes with a emphatic recommendation, underscoring the impact of compassionate caregiving on trust and willingness to advocate for Elite Care.

Taken together, the collection of reviews paints a nuanced portrait of Elite Care Home Health Agency: a company capable of delivering compassionate, professional care that brings comfort and reassurance to families in need, while also facing challenges around consistency in communication and weekend availability. The passion for serving and the deep appreciation from many clients highlight the meaningful difference the agency can make in the lives of patients and their loved ones, even as they strive to strengthen reliability and responsiveness across all times and days.

This part of Kissimmee, Florida, offers a convenient location with easy access to various pharmacies, hospitals, physicians, restaurants, parks, transportation options, cafes, and places of worship. With multiple pharmacies such as Walgreens and CVS Pharmacy nearby, seniors can easily access their medication needs. The presence of hospitals like Heart of Florida Regional Medical Center provides peace of mind in case of any medical emergencies. Various dining options including McDonald's and Wendy's offer convenient meal choices. Parks like Lake Eva Park offer opportunities for outdoor recreation and relaxation. Accessible transportation options like SunRail Poinciana Station make it easy to travel around the area. Additionally, cafes such as Starbucks and local diners provide social settings for seniors to enjoy coffee or meals with friends. Places of worship like St Luke & St Peter Church-Episcopal offer spiritual support within the community. Overall, this part of Kissimmee provides a well-rounded environment for senior living with essential amenities within close proximity.

Pharmacies

• Walgreens (2.2 miles)
• CVS Pharmacy (3.5 miles)
• Walmart Pharmacy (10.3 miles)
• Winn-Dixie (10.3 miles)
• CVS Pharmacy (10.4 miles)
• CVS Pharmacy (10.4 miles)
• Walgreens (10.5 miles)

Hospitals

• Caring Hands Residence (2.7 miles)
• Heart of Florida Regional Medical Center (9.2 miles)
• Heart of Florida Regional Medical Center (11.6 miles)
• Mpn Medical Center Dundee (12.1 miles)

Physicians

• Osceola Community Health Services (3 miles)
• Florida Joint A Nd Spine (3.3 miles)
• Railroad Park Pediatrics (9.5 miles)
• First Family Medical Center (9.5 miles)
• At Radiology Pa (9.5 miles)
• A T Radiology Pa Open Mri (9.6 miles)
• Mid Florida Health Center (10.1 miles)

Restaurants

• Cherry Pocket Steak & Seafood Shak (9.2 miles)
• McDonald's (10.1 miles)
• Wendy's (10.4 miles)
• R-Place Eatery (10.4 miles)
• Burger King (10.4 miles)
• Arby's (10.4 miles)
• Taco Bell (10.4 miles)

Parks

• Lake Eva Park (9.7 miles)
• Llamas (11.2 miles)
• St Cloud Parks & Recreation (13.4 miles)

Transportation

• SunRail Poinciana Station (10.2 miles)

Cafes

• Davenport Diner (11.7 miles)
• Vanessa's Coffee Shop (12.1 miles)
• Starbucks (13.3 miles)
• Starbucks (13.3 miles)
• Starbucks (13.6 miles)
• Starbucks (13.6 miles)

Places of Worship

• St Luke & St Peter Church-Episcopal (13.2 miles)