Ace Care Assisted Living
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525 Maricopa Drive, Kissimmee, FL 34758
For more information about senior living options: (844) 490-3973
Ace Care Assisted Living offers competitive pricing for its services compared to the broader market in Osceola County and the state of Florida. For a semi-private room, residents pay $1,900 per month, significantly lower than the county average of $2,833 and the state average of $3,009. Similarly, the cost for a private room at Ace Care is set at $2,500, well below both the county's average of $3,702 and Florida's typical rate of $3,699. This positioning not only makes Ace Care an attractive option for families seeking quality assisted living but also demonstrates its commitment to providing accessible care without compromising on service or comfort.
| Floor plans | Ace Care Assisted Living | Osceola County | Florida |
|---|---|---|---|
| Semi-Private | $1,900 | $2,833 | $3,009 |
| Private | $2,500 | $3,702 | $3,699 |
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The facility is kept clean and some staff are professional, with director Edith Muniz being cordial. There are activities such as birthday parties, a prom, domino games, and a Saturday prayer service. The staff are wonderful and very helpful. The facility and the rooms are very clean. Some staff members are good.
The facility is described as being like a cheap motel. There is no place for visitors to sit; they must sit among residents, which is very annoying. The breakfast, lunch, and dinner menus are scant. There are no activities for residents beyond a TV showing the same game show every day. A staff member spoke to a visitor in a belligerent manner and told him to get off the domino table. Visitors were told to bring their own chair because seating was not provided. It was claimed that seating rules existed, but they were never communicated to visitors. The overall experience was described as absolutely awful and suggested as a last resort. Angie is described as the worst supervisor. The food and snacks were unsatisfactory.Amberlake appears in these accounts as a facility with a mix of positive traits and notable shortcomings, producing strongly divided impressions among visitors and family members. On the positive side, several remarks emphasize cleanliness and courtesy from some members of the staff. The building and rooms are described as clean, and the Director, Edith Muniz, is noted as cordial in at least one review. A few observers credit the staff with being professional and helpful, and a particular note is made of a small subset of staff who are described as reliable and responsive. In these positive reflections, the impression is that when interactions go smoothly, visitors see courteous management and decent upkeep.
However, the picture is far more complicated when it comes to everyday experience and day-to-day routines. A recurring complaint centers on the lack of comfortable space for visitors. Several reviewers complain that there is no dedicated seating area for people who come to visit their loved ones, forcing visitors to sit among the residents. The situation is described as uncomfortable and awkward, especially when family members bring food or snacks for their loved ones and others crowd around or cling to the visitors. This creates a sense of intrusion and diminishes the ability to have a quiet moment with the resident.
Programming and activity options are another major point of contention. The reviews consistently highlight a very limited activity schedule, with meals and the TV acting as the main form of "entertainment." One reviewer notes that the food menu for breakfast, lunch, and dinner is scant, and there is little in the way of structured activities beyond occasional events like a birthday party, a prom party, dominoes, and a Saturday afternoon prayer service. The implication in several accounts is that residents receive minimal stimulation, particularly for those who may benefit from more varied engagement or social opportunities.
Food quality and snack availability are described as problematic by some visitors. A few reviewers express dissatisfaction with the food offerings and snacks, describing the menu as insufficient or not up to expectations. Yet, there are contrasting voices as well: at least one review states that the staff are wonderful and very helpful, and that the facility and rooms are clean. This juxtaposition underscores an inconsistent experience, where some visitors encounter helpful, friendly staff and clean surroundings, while others face limited meals and a lack of meaningful activities.
One specific incident further illustrates the uneven customer experience. On October 12, 2024, an interaction at the domino table escalated when Michele, an assistant, approached a husband seated at the game table in what was described as a belligerent manner, telling him to "get off the table." The husband asserted his rights to sit there, and Michele indicated that there were rules about where he could sit at certain times; however, those rules had apparently never been communicated to the visitors. Michele and another staff member, Justina, advised the couple to bring their own chair. This exchange is portrayed as emblematic of inconsistent policies and a lack of clear communication with families, leaving witnesses with the impression of a tense and unfriendly environment for visitors.
The reviews also reflect a spectrum of opinions about staff and management personalities. One remark mentions "pictures everywhere" and a reference to Angie as "the worst supervisor," suggesting perceived negativity or mismanagement in certain supervisory roles. On the other hand, another comment praises the staff as wonderful and very helpful, reinforcing the sense that experiences can vary significantly depending on which staff members are on duty and how policies are enforced at any given time. These mixed evaluations point to a facility where some encounters are reassuring and supportive, while others can be frustrating or discouraging.
Taken together, these accounts portray a facility that is clean and managed with some courtesy at the administrative level, yet plagued by inconsistent policies, limited resident activities, and a visitor experience that can feel intrusive or poorly organized. Families visiting Amberlake may encounter a split in outcomes: some leave feeling that their loved ones are well cared for by a capable, respectful staff in a neat environment, while others depart with concerns about restrictive visitor rules, insufficient engagement for residents, and an alarming lack of clear communication from certain staff members. The overall impression is of a facility with potential benefits that is held back by policy ambiguities, inconsistent programming, and uneven staff interactions, making it important for prospective residents and their families to conduct thorough on-site visits, verify current activity offerings, and seek clarity on seating, visitation, and food policies before making a final decision.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Orlando International (21 miles away)
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.Ace Care Assisted Living in Kissimmee, FL offers a comfortable and supportive living environment for seniors who require assistance with daily activities. Our community is designed to provide a range of amenities and services to enhance the overall well-being of our residents.
At Ace Care Assisted Living, we understand the importance of engaging and enjoyable activities for our residents. That's why we offer various on-site activities that cater to different interests and abilities, providing opportunities for socialization, fun, and personal growth. Our indoor common areas are welcoming spaces where residents can come together to relax, participate in group activities or simply enjoy each other's company.
We prioritize the privacy of our residents by offering private accommodations that allow them to create a personalized living space that feels like home. Additionally, we also provide respite or short-term stays for individuals who may need temporary care or support.
One of the key features at Ace Care Assisted Living is our focus on accessibility. We have wheelchair accessible showers in order to accommodate residents with mobility challenges, ensuring their comfort and safety while maintaining their independence.
Medication management is an essential part of senior care, and our highly trained staff takes responsibility for this critical aspect. With expertise in medication administration and monitoring, our team ensures that each resident receives their medication safely and on schedule.
In addition to our outstanding amenities and exceptional care services, Ace Care Assisted Living benefits from its convenient location in Kissimmee, FL. We have two pharmacies nearby as well as two physicians in close proximity who can readily attend to any medical needs that may arise.
Ace Care Assisted Living is committed to providing seniors with a warm and compassionate environment where they can thrive physically, emotionally, and socially. With a range of amenities catering to different needs coupled with attentive care services, we strive to make every resident's experience at our community fulfilling and enriching.
This part of Kissimmee, Florida offers a convenient location with various amenities nearby. There are several pharmacies within a short driving distance, ensuring easy access to medication and healthcare supplies. Additionally, there are multiple physician offices and hospitals in the vicinity for medical needs. Public transportation is also accessible with the SunRail Poinciana Station nearby. A variety of dining options ranging from fast food to traditional bakeries are available for meals close to home. For leisure activities, there are parks for outdoor relaxation and cafes for socializing over coffee. Overall, this area provides a mix of essential services and recreational opportunities that could make it a comfortable choice for senior living in Kissimmee.
Ace Care Assisted Living offers competitive pricing for its services compared to the broader market in Osceola County and the state of Florida. For a semi-private room, residents pay $1,900 per month, significantly lower than the county average of $2,833 and the state average of $3,009. Similarly, the cost for a private room at Ace Care is set at $2,500, well below both the county's average of $3,702 and Florida's typical rate of $3,699. This positioning not only makes Ace Care an attractive option for families seeking quality assisted living but also demonstrates its commitment to providing accessible care without compromising on service or comfort.
Ace Care Assisted Living is located at 525 Maricopa Drive, Kissimmee, FL 34758 in Osceola County, Florida
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