Mitchell, Artrema & King David in Jacksonville, FL

Pros

• Mitchell & Williams Realty is described as friendly and kind, with Deon singled out for his helpfulness.
• Mr Shack is a wonderful and respectful businessman, and the staff are considered nice and good people to rent from.
• The company is regarded as one of the best property managers in town.
• Mrs. Williams is praised as awesome and caring.
• The owners, office staff, and maintenance team are described as professional and great to work with.
• The company is easy to work with and highly recommendable.
• The team is seen as a blessing to tenants, doing what they can to help.
• Maintenance staff are praised for prompt, professional, and friendly service.

Cons

• They say they were scammed by the company, including providing bank information and sending $850.
• They describe the company as unprofessional and unresponsive to inquiries and showings.
• They allege maintenance issues were never fixed for years despite repeated requests.
• They claim the company overcharges for repairs and imposes fees regardless of service.
• They report security deposits were withheld or not refunded within the 30-day window.
• They recount AI-scheduled showings where no one from the office showed up or provided access.
• They state tenants were treated poorly and faced eviction or living in their car due to the company's actions.
• They accuse the company of misrepresenting property conditions or damages.
• They criticize overbooking showings and failing to answer phones or respond to messages.
• They believe some reviews are generated by the company to boost its reputation.

Review

This community is best suited for financially cautious seniors who value a familiar, personal touch from owners and who can tolerate uneven service and occasional administrative friction. Mitchell, Artrema & King David operates more like a hands-on rental portfolio than a formal, care-forward senior living partner. The most suitable resident is independent, self-advocating, and prepared to press for repairs and to document issues. Those who understand that communication may be inconsistent and that maintenance can be slow will find pockets of reliability when the owners or managers are directly involved. In short, this option can work for a budget-conscious senior who can navigate operational volatility while staying mindful of location and costs.

Alternatives to consider are not optional for seniors who rely on predictable service and transparent finances. Look for communities with on-site staff, clear maintenance timelines, and written policies governing move-ins, security deposits, and repairs. For seniors who require daily living support or closer medical oversight, dedicated assisted living facilities or experienced third-party management teams tend to deliver more consistent responses and safer, more transparent billing. If healthcare, safety assurances, and dependable repair turnaround are priorities, it is prudent to compare established senior living operators with documented performance and third-party reviews.

The key pros here - personal attention from some owners, occasionally responsive maintenance, and long-standing tenant relationships - contrast sharply with a long list of serious cons. Several reviews note helpful, caring interactions from particular staff or landlords, and some tenants report prompt service in certain instances. However, a troubling throughline runs across many stories: unresponsive offices, missed showings, and difficulty getting repairs scheduled. More troubling still are repeated accusations of scams, misrepresentation, and disputed charges or deposits. When weighed against occasional positives, these inconsistencies undermine reliability, especially for seniors who cannot absorb ongoing administrative disputes.

Red flags to scrutinize before committing are abundant. Inconsistent communication, unreturned calls or messages, and showings scheduled and then not honored point to a systemic scheduling problem. Financial red flags include withheld or delayed security deposits, unclear or contested charges, and pressure tactics around fees. Before signing, insist on a clearly defined maintenance service level agreement, a dated move-in/out checklist, and a transparent policy detailing deposit refunds. Require written confirmation of who handles repairs and establish a named, reachable property manager. Documentation of all interactions reduces the risk of future misunderstandings and protects against unexpected charges.

If the goal is to minimize risk in a senior-living decision, lean toward communities with proven responsiveness, professional governance, and clear safeguarding protocols. Mitchell, Artrema & King David, by contrast, presents a mixed bag that rewards tenants who are capable negotiators and who are comfortable with ambiguity. For families evaluating assisted living options, this portfolio is a step removed from the dependable service, safety, and predictable finances that characterize stronger senior-living providers. The prudent path is to prioritize alternatives with established reputations for timely maintenance, transparent billing, and caregiving support on site, unless the willingness to navigate frequent administrative bumps is paired with a concrete, written plan to safeguard every move-in and ongoing interaction.

This particular area of Jacksonville, Florida offers convenient access to a variety of essential amenities for seniors looking to reside in the vicinity. With several hospitals located within a few miles, including UF Health Jacksonville Towers and Ascension St Vincent's Riverside, residents can rest assured knowing that quality healthcare services are easily accessible. There are also numerous pharmacies nearby, such as Walgreens and CVS Pharmacy, making it simple to fill prescriptions and manage healthcare needs. In addition, there is a selection of reputable physicians' offices in close proximity, such as Jax Vision Care and Jacksonville Orthopaedic Institute. Places of worship like Allen Chapel Ame Church and Riverside United Church of Christ provide spiritual fulfillment for those seeking religious community engagement. Additionally, cafes like Starbucks and Southern Grounds offer pleasant spots to socialize with neighbors over a cup of coffee, while parks like Riverfront Park provide opportunities for outdoor recreation and relaxation. Overall, this area presents a well-rounded environment that caters to the needs and interests of seniors looking for a comfortable living experience in Jacksonville.

Hospitals

• UF Health of Jacksonville (0.5 miles)
• UF Health Jacksonville Towers (0.6 miles)
• Childrens Medical Services (1.3 miles)
• Ascension St Vincent's Riverside (3.7 miles)
• Baptist Primary Care (5.3 miles)
• Brooks Rehabilitation Hospital (5.6 miles)

Restaurants

• Strings Sports Brewery (0.5 miles)
• Fred Cotten's Landmark BBQ (0.9 miles)
• Uptown Kitchen & Bar (1 miles)
• Bellwether (1.8 miles)
• BurgerFi (2.2 miles)
• St Johns Provision (2.3 miles)
• The Southern Grill (2.5 miles)

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (2.6 miles)
• Walgreens (3.6 miles)
• Winn-Dixie (3.8 miles)
• CVS Pharmacy (4.3 miles)
• Walgreens (4.5 miles)
• Walgreens (4.9 miles)

Physicians

• Jax Vision Care (1.7 miles)
• Nemours Children's Clinic (2.8 miles)
• Jacksonville Orthopaedic Institute (2.8 miles)
• Carithers Pediatric Group (3.1 miles)
• Hortencia Espino, MD (3.3 miles)
• Jacksonville Pediatrics (3.5 miles)
• Florida Retina Institute (3.6 miles)

Places of Worship

• Allen Chapel Ame Church (2.1 miles)
• Riverside United Church of Christ (3.7 miles)
• Church of Jesus Christ of Latter Day Saints (5.3 miles)
• West Jacksonville Baptist Church (6 miles)

Cafes

• Starbucks (3.1 miles)
• European Street Cafe (3.2 miles)
• Southern Grounds (3.3 miles)
• European Street Cafe (3.7 miles)
• Casbah Cafe (4.8 miles)
• The Local - San J (5.5 miles)
• Starbucks (5.9 miles)

Parks

• Riverfront Park (3.3 miles)
• Adams Park (4.5 miles)
• Cortez Park (6.3 miles)