Life Touch Homemaker & Companion in Jacksonville, FL

Pros

• Life Touch Companion Care is compassionate, professional, and truly dedicated to delivering exceptional care.
• Sherri Kitchens leads a company culture focused on kindness, accountability, and advocacy for seniors.
• The caregivers are consistently caring, well trained, and treat clients like family.
• They go above and beyond to match clients with the right caregivers, prioritizing dignity, independence, and safety.
• Life Touch is a lifesaver for families, providing reliable support and peace of mind.
• The staff are reliable, friendly, and always ready to help as needed.
• Life Touch is not just another home health company; they genuinely care about clients and staff, creating a sense of family.
• Families describe Life Touch as wonderful, attentive, and capable of handling almost any situation.
• The organization is praised for compassionate, personalized, caring service.
• Life Touch helps loved ones recover and thrive, with caregivers who are attentive and compassionate.

Cons

• One reviewer noted that not everyone will treat loved ones as if they were family.
• Another reviewer described finding someone to care for a loved one as very stressful.
• A reviewer recalled two ER visits for a senior as incredibly stressful.

Review

Life Touch Homemaker & Companion in Jacksonville is best suited for families who want their loved ones to stay safely at home while receiving deeply personalized, compassionate non-medical care. This community excels when the goal is daily life support that extends beyond housekeeping to practical help with groceries, appointments, errands, and personal organization, all delivered with warmth and a family-like approach. The leadership under Sherri Kitchens anchors a culture of dignity, independence, and safety, and the agency prides itself on matching clients with caregivers who truly fit their personalities and routines. For seniors who value continuity - same aides coming back week after week - and who need someone to navigate the details of daily life with patience and reliability, Life Touch becomes a clear, practical choice.

Those who may want to consider alternatives include families seeking 24/7, on-site medical oversight or a campus-based assisted living environment. In-home care like Life Touch focuses on non-medical support and companionship, which is ideal for maintaining independence but may fall short for individuals requiring around-the-clock professional nursing, complex medical procedures, or a facility with structured programming and on-site emergency medical staff. Budget constraints or a preference for an institutional setting with formalized medical protocols may push families to explore other options, including larger home health networks or traditional assisted living communities that offer more comprehensive medical staffing and supervision.

The strengths of Life Touch are evident in the care team's compassion, responsiveness, and reliability. Reviewers repeatedly describe aides as genuinely kind, patient, and well trained, with a talent for engaging seniors in activities that keep them attentive and content. The same caregivers coming to the home create a sense of trust and calm, allowing seniors to relax and feel as though they are among family. Families consistently praise the leadership for active involvement, careful caregiver matching, and a clear commitment to protecting dignity and safety, which translates into easier decision-making and reduced anxiety during difficult times.

This compassionate core helps offset the potential limitations inherent in home-based non-medical care. When the need is to have a trusted, consistent presence, the model shines: clients receive steady schedules, caregivers who know their routines, and proactive coordination of daily life tasks that empower independence rather than erode it. The reviews show that Life Touch does not merely drop in; it integrates with the family's routines, assists with doctor visits, and even supports late-stage or end-of-life needs with sensitivity and professional steadiness. For many families, that blend of heart-led service and practical oversight is precisely what sustains both the senior and the caregiver network.

Practical considerations for families include understanding how flexible the arrangement can be as needs evolve. The feedback highlights strong communication, quick problem-solving, and a willingness to expand coverage when Medicaid or other funding shifts are involved. This adaptability is a meaningful advantage for those navigating transitions - from initial home support to more extensive caregiving needs - without the disruption of bringing in a new agency. Prospective clients should confirm the exact hours, the policy on caregiver continuity, and how the team handles emergencies or sudden changes in health, ensuring the expectations align with the reality of a home-based care model.

In sum, Life Touch Homemaker & Companion stands out for families seeking a high-touch, home-centered approach delivered with extraordinary care and ethical commitment. It is an especially strong fit for seniors who value independence at home, stability of caregivers, and a partnership with a leadership team that treats clients like family. Those needing round-the-clock medical supervision, a facility setting, or intensive nursing services should look to alternatives that offer comprehensive on-site medical staffing. For the right case - an elder loved one who benefits from steady, compassionate companionship, practical life management, and family-adjacent support - Life Touch delivers not just service, but peace of mind. Schedule a consultation, ask to meet Sherri, and probe how caregiver matching, continuity, and Medicaid options can be aligned with the senior's care goals.

This part of Jacksonville, Florida offers a variety of amenities and services that cater to the needs of seniors. With several restaurants, cafes, pharmacies, physicians' offices, and hospitals within a short distance, residents can easily access essential services. The area also features parks like Riverfront Park for outdoor recreation and relaxation. Places of worship such as Allen Chapel Ame Church and Riverside United Church of Christ provide spiritual support for those seeking community engagement. Additionally, with the convenience of nearby theaters like Cinemark Tinseltown and XD, seniors have access to entertainment options. Overall, this part of Jacksonville offers a well-rounded environment that can contribute to a comfortable and fulfilling senior living experience.

Restaurants

• McDonald's (0.3 miles)
• Tunis Seafood Wings And Subs Emerson St (1 miles)
• Taverna (1.7 miles)
• The Bearded Pig (2.1 miles)
• Chipotle Mexican Grill (2.1 miles)
• Bb's Restaurant And Bar (2.2 miles)
• The Southern Grill (2.4 miles)

Cafes

• Southern Grounds (1.6 miles)
• The Local - San J (1.8 miles)
• European Street Cafe (2.1 miles)
• Starbucks (3.9 miles)
• European Street Cafe (4.1 miles)
• Starbucks (4.3 miles)
• Casbah Cafe (4.5 miles)

Physicians

• Wolchok Eye Associates, PA (1.6 miles)
• Family Allergy & Asthma Consultants (1.8 miles)
• Memorial Family Medicine - University (2.3 miles)
• Jacksonville Orthopaedic Institute (2.3 miles)
• Nemours Children's Clinic (2.5 miles)
• Jax Vision Care (3.1 miles)
• VA Outpatient Clinic - Southpoint (3.6 miles)

Hospitals

• Baptist Primary Care (1.7 miles)
• Brooks Rehabilitation Hospital (1.7 miles)
• Childrens Medical Services (3.7 miles)
• Ascension St Vincent's Riverside (3.8 miles)
• UF Health Jacksonville Towers (4.2 miles)
• UF Health of Jacksonville (4.3 miles)

Pharmacies

• Walgreens (1.7 miles)
• Walgreens (2.1 miles)
• Walgreens (2.4 miles)
• Winn-Dixie (2.4 miles)
• CVS Pharmacy (3.3 miles)
• Walgreens (4.1 miles)
• Walgreens (4.4 miles)

Parks

• Riverfront Park (2 miles)
• Adams Park (4.4 miles)
• Cortez Park (4.8 miles)

Places of Worship

• Allen Chapel Ame Church (3.8 miles)
• Riverside United Church of Christ (4.5 miles)

Theaters

• Cinemark Tinseltown and XD (4.9 miles)