Palm Manor ALF

Pros

• Oasis Palms is described as a place where staff care like family.
• Michelle McDonald and the Oasis Palms team render healthcare with love, compassion, and care.
• Families feel welcome and treated like family when visiting Oasis Palms.
• The staff alleviates concerns and provides regular updates to families.
• The owner personally participates in residents' care.
• The atmosphere is warm, homelike, and well-kept.
• The meals are home-cooked and nutritious, with attention to residents' favorites.
• Residents' birthdays and holidays are celebrated with fanfare, bringing normalcy and joy.
• The facility earns high praise and strong recommendations from families.

Cons

• The reviewer expresses extreme skepticism about all assisted living facilities due to horror stories of abuse and mistreatment.
• The reviewer describes a rival large facility as impersonal and negligent, forcing a rapid move of their husband.
• The reviewer claims a Royal Senior Care facility was sanctioned by Florida AHCA for misdemeanors and deficiencies, alleging untruthful and misleading administration.
• The reviewer warns others not to consider that facility for their loved ones, citing resident abuse and deficiencies.
• The reviewer alleges acts such as whipping and tying residents to their wheelchairs, and deaths occurring due to malfeasance and poor licensing.

Review

The collection of experiences center largely on Oasis Palms as a place where care takes precedence over amenities, and where the people who run the home treat residents as if they were family. Several reviewers emphasized that care - not pools, activities, or shiny surroundings - is what truly matters when someone must leave their beloved to be cared for in a residential setting. The tone across these accounts is almost uniformly warm and appreciative, with the consistent message that Oasis Palms delivers a level of personal attention and tenderness that families themselves would provide if they could.

One recurring theme is the sense that the staff truly "CARE LIKE FAMILY." Families who entrusted Oasis Palms with their loved ones spoke of experiences across years, noting how easy it was to feel welcome and included. There are stories of siblings and parents spending extra time at the facility, forming bonds with the staff, and feeling grateful for an environment that felt safe, respectful, and genuinely attentive. In these accounts, Oasis Palms isn't just a place to stay; it becomes a part of the family's ongoing support network during a vulnerable period.

Several testimonials underscore the peace of mind that comes from transparent communication and proactive care. In one emotional and detailed recounting, the reviewer described how the staff, led by Michelle McDonald, the owner, provided regular updates on a father's condition and maintained open lines of communication about every development. The family felt that their loved one was in compassionate hands "up until the day my father took his last breath," which left them with gratitude and a sense that Oasis Palms had done everything possible to ensure comfort and dignity. This sense of ongoing reassurance and attentiveness to the resident's comfort is highlighted repeatedly, with praise for being kept informed and for care that never wavered.

Another strong thread is the personal involvement of the owner. In multiple stories, Michelle McDonald and her sister are described as being deeply involved in daily care - sometimes even assisting with bathing, shaving, or feeding - despite having staff for these duties. The reviewers appreciated that suggestions were taken seriously and that the meals were described as home-cooked and nutritious, with attention to individual preferences. The atmosphere is portrayed as a place where birthdays and holidays are celebrated with fanfare, which adds a sense of normalcy and joy to the residents' lives. The staff are described as well-trained, caring, and respectful, contributing to an overall impression of a well-run, compassionate home.

There are also vivid personal narratives about choosing Oasis Palms over other facilities and finding it to be a far preferable option. One reviewer recounted touring a large out-of-town facility that felt impersonal and subsequently choosing Oasis Palms because it felt like the opposite - warm, intimate, and supportive. The owner's direct involvement in care, the responsive staff, and the emphasis on comfort and dignity stood out as distinguishing features. The reviewer explicitly stated that they would recommend Oasis Palms "without any reservations," underscoring how solid trust and satisfaction with the level of care had become.

Other individual voices reinforce the sense that Oasis Palms is more than just a place to house a loved one; it is a home with a nurturing ethos. A reviewer who could no longer manage a parent's care at home found Oasis Palms to be a "real Oasis" where the care extended beyond basic duties. This testimony highlighted the owner's compassion and the staff's kindness, and it spoke to the preservation of dignity as a core value in daily operations. Similarly, another note praised the facility for treating an aunt with as much care as family, recommending Oasis Palms to others who need elderly care solutions.

Amid these consistently glowing endorsements, there is also a stark counterpoint included in the collection. A separate review ventures into a sharp caution about a different facility, described as a Moratorium-sanctioned property by the Florida Agency for Health Care Administration (AHCA). This reviewer characterizes the facility as having multiple misdemeanors and deficiencies, alleging resident abuse, neglect, and mismanagement. The language is pointed and unequivocal, urging readers not to consider that particular place and pointing readers to state records for verification. As with all such claims, the reviewer's intent is to alert families to look beyond surface impressions and to scrutinize regulatory findings before making a decision.

Taken together, these reviews paint a rich, nuanced picture of Oasis Palms as a place where care, communication, and a family-like atmosphere matter deeply. The repeated emphasis on compassionate staff, hands-on involvement by the owner, and a homey, respectful environment suggests a facility where residents can feel valued and secure. The negative note about another facility serves as a reminder that the elder-care landscape is varied and can differ dramatically from one home to the next, highlighting the importance for families to conduct thorough tours, ask pointed questions about care practices, and consult regulatory records to ensure that a chosen facility aligns with their loved one's needs and values. If you're evaluating options for end-of-life or ongoing elderly care, these testimonies underscore the central importance of true care - delivered with warmth, consistency, and clear, ongoing communication - and the crucial role that leadership and everyday staff play in making a difficult transition as gentle as possible.

This area of Miramar, Florida offers a convenient and well-connected location with easy access to essential amenities. There are several pharmacies nearby, including Walgreens and CVS Pharmacy, ensuring easy access to medications and healthcare supplies. In terms of transportation, North Perry Airport of Broward County is within close proximity for any travel needs. The area also boasts a variety of dining options ranging from fast food chains like Wendy's and McDonald's to more upscale choices like Cooper's Hawk Winery & Restaurant. Nearby hospitals such as Memorial Hospital Pembroke and Joe DiMaggio Children's Hospital provide quality healthcare services. Additionally, there are several parks in the vicinity for leisurely outdoor activities. Overall, this part of Miramar offers a mix of convenience, accessibility, and amenities that would be beneficial for senior living.

Pharmacies

• Walgreens (0.8 miles)
• CVS Pharmacy (2.2 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.8 miles)
• Winn-Dixie (3.1 miles)
• CVS Pharmacy (3.3 miles)
• Winn-Dixie (3.5 miles)

Transportation

• North Perry Airport of Broward County (1.3 miles)
• JetBlue Airways Terminal (7 miles)
• Concourse F (7.1 miles)
• TSA Security Checkpoint (7.1 miles)
• Concourse G (7.1 miles)
• Spirit Airlines (7.1 miles)
• JetBlue Check-in (7.1 miles)

Restaurants

• Subway (1.4 miles)
• Wendy's (2.1 miles)
• Denny's (2.6 miles)
• McDonald's (2.7 miles)
• IHOP (3.1 miles)
• McDonald's (3.7 miles)
• Cooper's Hawk Winery & Restaurant (4 miles)

Hospitals

• Memorial Hospital Pembroke (3 miles)
• Joe DiMaggio Children's Hospital (3.1 miles)
• Memorial Hospital West (5.8 miles)

Parks

• River Run Park (3.1 miles)
• Scott Park (3.9 miles)
• Topeekeegee Yugnee Park (4.2 miles)
• Poinciana Park (4.5 miles)
• Founders Park (5.8 miles)
• C.B. Smith Park (6.2 miles)
• South City Beach Park (6.3 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (3.4 miles)
• Stark Vision Hollywood Oakwood Plaza (4.8 miles)
• Taft Building (6 miles)

Cafes

• Starbucks (3.6 miles)
• Starbucks (4.8 miles)
• Starbucks (5 miles)
• Rosetta Bakery (5.4 miles)
• Starbucks (5.5 miles)
• Starbucks (7.3 miles)

Theaters

• AMC Aventura 24 (5.5 miles)
• AMC Pembroke Lake 9 (5.6 miles)

Places of Worship

• Christ the Rock Community Church (5.8 miles)