Majesty Sunshine Care in Hollywood, FL

Pros

• Majestic Sunshine Care is an amazing company that goes above and beyond to care for families, with a great team and amazing staff.
• The agency is very good and consistently delivers high-quality care.
• Majestic Sunshine Care is a good nursing agency with capable, caring staff.
• The administration is friendly and knowledgeable, with Lorna and Felicia experienced and always available to guide staff.
• Majestic Sunshine Care is the best agency the reviewer has worked with; the staff are fantastic and they would highly recommend others to work with them; Lorna and Felicia consistently resolve issues.
• The staff are friendly and valued, and Lorna is described as nice and understanding.
• Majestic Sunshine Care treats clients like family, creating a welcoming environment and addressing situations effectively.
• The home health care services are highly professional and outstanding.
• The staff are highly skilled, compassionate, and attentive, creating a warm and supportive environment.
• Working with the agency is a pleasure; the staff are kind and supportive.

Cons

• The agency is the worst the reviewer has ever worked with, with absolutely no customer service, no professionalism, and no respect for clients or employees, leaving clients without care or calls.
• The agency is losing employees and clients due to a lack of accountability and a lack of caring for the elders, and is not recommended.

Review

Majesty Sunshine Care is best suited for families seeking dependable in-home senior care where warmth, accessibility, and visible leadership matter. The ideal client is someone who wants skilled caregivers who feel like family, with ready access to administrative guidance whenever questions or issues arise. The community’s strong overall rating reflects a pattern of positive experiences centered on compassionate care, reliable staffing, and hands-on involvement from leadership that reassures families during the caregiving journey.

Those who may want to consider alternatives include families demanding highly standardized, organization-wide processes or guaranteed round-the-clock coverage backed by extensive QA systems. There is a notably negative review that describes poor customer service and a lack of accountability, suggesting that consistency can vary. For families with complex medical regimens or a need for formalized escalation procedures, a larger agency or a facility with broader coverage and stricter process controls may be a more comfortable fit.

A core strength is the caregiving staff themselves, consistently described as fantastic, compassionate, and attentive. Administration, especially Lorna and Felicia, is repeatedly cited as experienced, approachable, and willing to provide guidance to staff and to families. The sentiment across multiple accounts is that the team creates a warm, supportive environment and that caregivers genuinely care about the well-being of the person receiving care. Such leadership accessibility and staff dedication translate into reliable day-to-day support and a sense of security for families.

The main risks echoed in a minority of feedback center on potential gaps in consistency and accountability. Yet these concerns appear to be mitigated by a responsive leadership culture and a willingness to address issues directly. When concerns arise, there is emphasis on issue resolution and on maintaining open lines of communication, which reduces the potential downside of variability in caregiver assignments. Families can mitigate residual risk by obtaining a clear care plan, defined points of contact, and a concrete escalation path before care begins.

Operationally, the agency presents as a cohesive, family-like entity that makes clients and families feel welcome. The combination of friendly, respectful caregivers and an administration that is described as knowledgeable and approachable supports both practical day-to-day living and emotional comfort. The environment feels warm and supportive, with a focus on personalized attention rather than transactional care. Those seeking a deeply human, relationship-centered approach to home care will find these qualities particularly compelling.

In the end, Majesty Sunshine Care offers a compelling option for families prioritizing a hands-on, personable home-care experience led by Lorna and Felicia, with a team of caregivers who are praised for their warmth and competency. For families needing ironclad, process-heavy models or guaranteed continuous coverage, due diligence is essential: verify care coordination practices, confirm back-up plans, and insist on a written escalation protocol and clear caregiver matching criteria. With thoughtful preparation and a clear care plan, this agency can be an excellent fit for seniors who wish to stay home and be supported by a trusted, community-minded team.

This area of Hollywood, Florida offers a mix of convenient amenities and services that cater to the needs of seniors. With close proximity to North Perry Airport and various transportation options, including JetBlue Airways Terminal and TSA Security Checkpoint, traveling is made easy. Nearby pharmacies such as Walgreens and CVS provide accessibility to medications and healthcare supplies. There are also a variety of dining options, from fast food chains like Wendy's and Subway to upscale restaurants like Cooper's Hawk Winery & Restaurant. Close by hospitals like Memorial Hospital Pembroke and Joe DiMaggio Children's Hospital ensure quality healthcare services. Additionally, parks like River Run Park and C.B. Smith Park offer opportunities for outdoor recreation, while cafes such as Starbucks provide a cozy environment for socializing. With places of worship like Christ the Rock Community Church and Temple Beth Emet in the vicinity, residents can find spiritual fulfillment within the community. Overall, this area provides a well-rounded environment for seniors seeking a comfortable and convenient lifestyle in Hollywood.

Transportation

• North Perry Airport of Broward County (0.8 miles)
• JetBlue Airways Terminal (7.1 miles)
• Concourse F (7.1 miles)
• TSA Security Checkpoint (7.1 miles)
• Concourse G (7.1 miles)
• JetBlue Check-in (7.1 miles)
• Spirit Airlines (7.1 miles)

Pharmacies

• Walgreens (1.3 miles)
• CVS Pharmacy (1.5 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.3 miles)
• CVS Pharmacy (3.3 miles)
• Winn-Dixie (3.7 miles)

Restaurants

• Wendy's (1.5 miles)
• Subway (1.5 miles)
• Denny's (2 miles)
• McDonald's (2.1 miles)
• IHOP (2.5 miles)
• McDonald's (3.3 miles)
• Cooper's Hawk Winery & Restaurant (3.5 miles)

Hospitals

• Memorial Hospital Pembroke (2.4 miles)
• Joe DiMaggio Children's Hospital (3.3 miles)
• Memorial Hospital West (5.2 miles)

Parks

• River Run Park (2.7 miles)
• Topeekeegee Yugnee Park (4.2 miles)
• Scott Park (4.3 miles)
• Poinciana Park (4.9 miles)
• C.B. Smith Park (5.6 miles)
• Founders Park (6.5 miles)
• South City Beach Park (6.8 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4.5 miles)
• Starbucks (4.5 miles)
• Starbucks (5.6 miles)
• Rosetta Bakery (6 miles)
• Habibi Hookah Lounge (7.3 miles)

Physicians

• Comprehensive Health & Wellness Center, P.A. (3.5 miles)
• Stark Vision Hollywood Oakwood Plaza (4.9 miles)
• Taft Building (5.4 miles)

Theaters

• AMC Pembroke Lake 9 (5.1 miles)
• AMC Aventura 24 (6.1 miles)

Places of Worship

• Christ the Rock Community Church (5.2 miles)
• Temple Beth Emet (6.9 miles)