Best Care - Hollywood, Miami-Dade, & Palm Beach, FL

Pros

• Dr. Zaide is described as truly amazing and very professional.
• The staff are kind and punctual.
• The Best Care team is world-class.
• Best Care treats clients like family and provides five-star service.
• Brianna is wonderful and helps find outstanding care for loved ones.
• Sheri and the team are patient, dedicated, and responsive.
• Executives to caregivers provide exceptional care and value.
• Reviewers say Best Care is highly recommended and reliable.
• The care for elderly family members is described as compassionate and courteous.
• Clients praise the staff for going above and beyond, even in difficult times.

Cons

• The owner's nurse was extremely unpleasant and was not available during the conversation.
• One reviewer stated that the experience with Best Care was not the best, describing it as the least care.
• Gee Gee claimed she did not have a vehicle and would not drive in areas she didn't know.
• Gee Gee arrived late and did not respond to the OR staff's calls, causing delays.
• The reviewer felt ripped off and taken advantage of, with the company paying for a full day of service despite inadequate care.
• Gee Gee did not provide her full legal name or credentials and did not wear a badge.
• The HHA failed to perform according to the agreement and lacked the appropriate materials to care for the client.

Review

The collection of experiences shared paints a picture of a care agency that many families lean on during vulnerable times, and it's clear that Best Care has become a trusted name for private home health support in many communities. Several reviewers highlight the standout quality of Dr. Zaide, describing a wonderful and highly professional experience with her, paired with staff who are described as kind, punctual, and attentive. The tone across these accounts is overwhelmingly positive when it comes to the core caregiving team, with many customers expressing strong confidence in the professionals who care for loved ones at home.

A recurring thread is the sense that Best Care excels in private duty care for the elderly, with phrases like "the best in the care for elderly" and "Best Care will give you the best care from the Executives to the staff that comes to your home." Reviewers repeatedly emphasize not only skilled clinical care but also the human touch that makes families feel seen and supported. They describe the team as "world class" and "professional," capable of delivering care that is respectful, compassionate, and reliable. The gratitude isn't merely for a one-time service; several accounts speak to long-standing relationships with aides and the feeling that the caregiver has become part of the family.

Beyond the bedside, the agency's organizational strength is highlighted. Families speak of a responsive office culture, where executives and frontline staff work in concert to design and adapt care plans, coordinate schedules, and ensure continuity of care during holidays or emergencies. One reviewer underscores a decades-long pattern of satisfaction, noting they have used Best Care for many years and remain consistently pleased with the level of service. Instances of going "above and beyond" reinforce the impression that this is a team that treats clients and their families with genuine care and respect, not just a checklist of services.

Several testimonials spotlight specific team members who left a lasting, positive impression. Brianna, in particular, is praised for her ability to connect families with qualified caregivers in a timely manner, with one Brevard County caller describing her as wonderful and essential in finding a fantastic caregiver for a grandmother. The appreciation extends to the broader network of staff - caregivers, aides, and coordinators - who are described as dependable, courteous, and skilled at maintaining dignity and comfort for clients. In stories of regular, multi-year arrangements, reviewers describe how a trusted aide has become a fixture in daily life, assisting with routine activities, mobility, and light exercise, and how this stability helps families maintain work and life balance.

Moreover, the stories reveal a human-centered philosophy that many families find comforting during difficult times. In a notably emotional account tied to a Christmas Eve crisis, the owner, Jackie, who is also a nurse, is remembered for calmly laying out patient rights and guiding the family through hospital procedures to secure private in-hospital support. Her team - especially Sheri, who tirelessly secured round-the-clock coverage, and Marcelle, described as an "angel" in the hospital - are celebrated for their patience, availability, and commitment, even during off-hours. The reviewer sums up a near-ideal experience by rating Best Care an 11 out of 10 and expressing endless gratitude, underscoring the profound relief that dependable private care can bring in moments of acute need.

However, the collection is not a uniform chorus of praise. One account cautions future clients to expect variability and notes a less favorable experience with a particular aide. This review describes communication gaps, delays in transportation, unmet medication pickups, concerns about proper credentialing and documentation, and questions about adherence to agreed-upon services. The reviewer portrays a situation where trust was stretched, payment issues arose, and the overall experience did not meet expectations. While this single perspective contrasts with the otherwise glowing narratives, it provides a reminder that even highly regarded agencies must continuously address staffing reliability, credential verification, and thorough communications to maintain the confidence of families who rely on them.

In the end, many families express a heartfelt appreciation for choosing Best Care, acknowledging that the agency helped tailor plans to fit unique loved ones' needs and offered flexibility during times of last-minute requests or crises. The sentiment that "they feel like family" recurs, capturing the emotional significance of home health care beyond the clinical tasks. Reviewers consistently commend the team for its can-do attitude, its ability to mobilize caregivers quickly, and the sense of safety and continuity that comes with a trusted care partner who treats clients and their families with dignity and warmth. The overarching narrative is one of admiration for a care organization that, for many, represents stability, professionalism, and genuine compassion in the intimate, demanding space of home-based elder care.

This area of Hollywood, Florida offers a convenient and diverse range of amenities for seniors looking to settle down. With multiple pharmacies, hospitals, and physicians in close proximity, residents can easily access healthcare services. Parks like Poinciana Park and Topeekeegee Yugnee Park provide opportunities for outdoor recreation and relaxation. The abundance of restaurants, cafes, and theaters offer plenty of options for dining out and entertainment. Additionally, the nearby transportation options make it easy to travel within the city or beyond. Overall, this part of Hollywood provides a well-rounded living experience for seniors seeking a vibrant community with all necessary resources nearby.

Pharmacies

• CVS Pharmacy (0.6 miles)
• CVS Pharmacy (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• Walgreens (2.2 miles)
• Winn-Dixie (2.4 miles)

Parks

• Poinciana Park (1.2 miles)
• Topeekeegee Yugnee Park (2.2 miles)
• Harry Berry Park (2.3 miles)
• South City Beach Park (3.1 miles)
• Founders Park (4.6 miles)
• Scott Park (7.3 miles)
• Fort Lauderdale Beach Park (7.5 miles)

Restaurants

• Tarks Of Dania Beach (1.4 miles)
• Lime Fresh Mexican Grill (2.5 miles)
• Wendy's (3.4 miles)
• Subway (3.4 miles)
• La Familia Tacos & Tequila (3.9 miles)
• Serafina Miami (4.1 miles)
• Marky S Hard Rock (4.5 miles)

Physicians

• Stark Vision Hollywood Oakwood Plaza (1.6 miles)
• Comprehensive Health & Wellness Center, P.A. (2.3 miles)

Hospitals

• Joe DiMaggio Children's Hospital (1.8 miles)
• Memorial Hospital Pembroke (6 miles)

Cafes

• Starbucks (2.2 miles)
• Rosetta Bakery (4.1 miles)
• Starbucks (5.9 miles)
• Starbucks (7.7 miles)

Transportation

• Concourse G (3.7 miles)
• TSA Security Checkpoint (3.7 miles)
• Spirit Airlines (3.7 miles)
• Terminal 4 (3.7 miles)
• Concourse F (3.8 miles)
• JetBlue Airways Terminal (3.8 miles)
• JetBlue Check-in (3.8 miles)

Theaters

• AMC Aventura 24 (4.3 miles)