70 East 21St Street, Hialeah, FL 33010
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The experience at Salmos 23 in Hialeah presents a nuanced picture, balancing warmth and concern. On the positive side, the reviewer repeatedly highlights the facility's commendable environment: it is clean, well-maintained, and staffed by people who are kind and attentive. The overall atmosphere is described as welcoming, with the staff demonstrating genuine care for the residents' well-being. Several statements emphasize that the cleanliness and the quality of the setting contribute to a sense of safety and comfort for those living there, and the overall impression is one of professionalism and dedication from the team.
However, a significant challenge cuts across these favorable notes: a language barrier. The reviewer points out that none of the staff speak English, and this gap makes communication extremely difficult. The frustration is pointed and specific, noting that the only time anyone could communicate was during the payment process. This language disconnect appears to undermine important aspects of care coordination and everyday interactions, creating gaps that affect both the family and the resident's experience. The difficulty in communication seems to color the perception of how the facility operates on a daily basis and in key transitions.
The difficulties extend to the process of discharging the reviewer's mother from the facility. The lack of effective communication, compounded by the language barrier, is described as contributing to problems in properly discharging her. This concern is tied to tangible consequences, particularly around the management of the resident's personal belongings. The reviewer reports no proper logging of personal items, which led to missing belongings, including a walker. The combination of discharge complications and missing items points to a need for stronger procedures and better documentation to ensure residents' possessions are tracked and returned if misplaced.
Efforts to resolve these issues have been ongoing for quite some time. The reviewer mentions waiting for a callback from the management team since last year, indicating a prolonged period without resolution or clear communication about next steps. This prolonged silence adds to the sense of frustration and concern, especially given the seriousness of ensuring a safe and organized discharge and the need to locate missing items that hold practical and emotional value for the family.
Despite these challenges, the reviewer makes a persistent appeal for outreach. They request that someone contact them as soon as possible to address the concerns, assist in locating the missing belongings, and supervise a more effective discharge process. The call for a responsive and proactive engagement underscores a desire for accountability and improved communication that would restore confidence in the facility's ability to care for their loved one.
Beyond the formal concerns, the reviews repeatedly celebrate the heart of Salmos 23: care given with love and dedication. The facility is described as very welcoming, with a staff that demonstrates kindness, professionalism, and attentiveness to residents' needs. The cleanliness and the quality of the food are highlighted as standout features that contribute to the residents' comfort and overall experience. The sentiments of care extend to expressions of warmth, including remarks about how the staff work with love and affection, and how these qualities are evident in the daily operations of the facility.
In sum, the experience at Salmos 23 reveals a dual reality: a commendable, caring, and well-kept environment supported by a staff that is, overall, kind and attentive, paired with a substantial communication gap that hampers discharge planning, item tracking, and resolution of concerns. The reviewer's final reflections convey deep appreciation for the staff's kindness and the positive aspects of the facility, while also urging urgent improvements in language access, discharge procedures, and item logging to fully honor the resident and her family's needs. The closing sentiment - "I love him forever" - echoes a strong, enduring bond and appreciation for the care provided, underscoring the importance of aligning daily warmth with reliable processes.
Salmos 23 #4 in Hialeah, FL is an exceptional assisted living community that offers a wide range of amenities and care services for its residents. The community is equipped with a beauty salon, where residents can conveniently tend to their grooming needs. They can also enjoy watching their favorite shows and programs with the availability of cable or satellite TV.
To promote social engagement and connectivity, Salmos 23 #4 provides community operated transportation services. This allows residents to easily visit nearby places and run errands. Additionally, there is a computer center available for residents to stay connected with loved ones through technology.
For dining options, the community has a comfortable dining room where residents can enjoy restaurant-style meals that meet their dietary restrictions. A kitchenette is also provided in each residence for those who prefer cooking for themselves.
To ensure resident wellness, Salmos 23 #4 offers various facilities such as a fitness room, gaming room, garden, small library, and wellness center. These amenities encourage physical activity and mental stimulation among the residents.
The care services offered by the community are comprehensive and include assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and diabetes diet assistance are also provided to ensure resident health and well-being.
Residents can enjoy a vibrant social life through concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities. This enables them to maintain an active lifestyle within the community.
In terms of location convenience, Salmos 23 #4 is situated close to cafes, parks, pharmacies, physicians' offices, restaurants, transportation options (including non-medical arrangements), and places of worship.
Overall, Salmos 23 #4 in Hialeah offers a comfortable living environment with numerous amenities and care services tailored to meet the individual needs of its residents.
Salmos 23 #4 is located at 70 East 21St Street, Hialeah, FL 33010 in Miami-Dade County, Florida
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