Information last verified:
1870 East 3Rd Avenue, Hialeah, FL 33010
For more information about senior living options: (844) 490-3973
Patients and families are very happy because the agency always answers the phone, even on weekends. They are very happy with their application and started working immediately. They recommend Excellent Home Care for home care and are very happy with the opportunities provided. They are always reachable and the staff is friendly. The nurses are willing to go the extra mile. The owners and office personnel are available to help with scheduling. They deliver top-quality care in south Florida. They have a great staff, with a diverse and versatile workforce. They have been caring for the grandmother for two years and have done a great job.
The owners are accused of being less than legal with employees and failing to inform them about AHCA/CMS regulations and EVV extensions. A reviewer says they would not recommend the agency, citing mistreatment of employees and potential mistreatment of patients, including issues with calls and pay. The agency is criticized for forcing EVV and frequent phone checks on HHAs to control them, with salaries allegedly at risk. A reviewer notes a revolving door of staff, with caregivers not showing up or arriving late and elderly people not being bathed properly. A reviewer warns others not to choose this company for a loved one due to unreliability and poor care. A reviewer claims the agency does not treat employees with respect, which they believe will translate into poor patient care.This community is best suited for families seeking hands-on in-home care with high responsiveness and flexible scheduling, especially for seniors with chronic conditions who may need regular nursing oversight or respite care. The standout value lies in the ability to reach the office and obtain care coverage quickly, including weekends. In multiple cases, families report nurses and aides who are willing to go the extra mile, and caregivers who can adapt to shifting needs. For relatives with diabetes or other ongoing medical requirements, the combination of accessibility and a diverse, capable caregiver pool can deliver dependable support when it matters most.
Those who should consider alternatives are families where consistency and continuity are non-negotiable. If a revolving door of caregivers or frequent changes in who shows up is unacceptable, this provider’s history of varied staffing can be disruptive. There are also concerns raised about how well administrative and billing practices are managed, including regulatory communication and EVV-related issues. For households that insist on rock-solid reliability, a different agency with a proven track record for stable caregiver assignments, or a facility-based option, may offer greater peace of mind.
The strongest pros, prompt office responsiveness, weekend availability, and the capacity to tailor care around a loved one’s schedule, do not fully offset the main drawbacks. Long-tenured relationships exist in some families, with caregivers who stay for years and staff who demonstrate professionalism and warmth. This helps when care needs are steady and predictable, and when the patient benefits from a familiar nurse or aide. Yet the flip side shows visits that arrive late, or not at all, and frequent caregiver turnover that interrupts routines and requires repeated orientation for new staff. For families managing complex schedules, this tension between availability and consistency is the critical balancing point.
To make an informed decision, confirm caregiver continuity and backup coverage before committing. Ask how often a preferred caregiver can be assigned, what happens when a regular worker is unavailable, and who serves as the constant point of contact. Inquire about EVV and billing processes, including how visits are tracked, how disputes are resolved, and what safeguards exist against late or missed visits. Request references from families with similar needs and preferences, and engage the agency in a candid discussion about any past staff retention challenges and what steps are in place to stabilize care over time.
What stands out in favor of this agency is the demonstrated capacity to support diabetes management and other chronic conditions through professional nursing care, paired with a workforce described as diverse and adaptable. The ability to deliver respite care on short notice and the stated willingness of staff to accommodate patient-centered preferences are meaningful advantages for families juggling work, appointments, and daily routines. The practical attraction is clear: accessible, flexible care that can align with individual life demands and medical guidance, even if the staffing landscape requires ongoing oversight.
In the end, this option functions best for families who prize accessibility, warmth, and nurse-led attention, and who are willing to invest in proactive coordination to mitigate turnover. If the priority is a consistently stable caregiving team and ironclad reliability, it is prudent to compare other agencies or pursue a trial period with explicit continuity guarantees. A well-structured plan, clear expectations, and early conversations about preferred caregivers will determine whether this agency can deliver the steady, high-touch in-home care that modern families require.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (3 miles away) Fort Lauderdale-Hollywood International (18 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in Hialeah, FL, this assisted living community offers excellent living facilities for individuals in need of care and support. With a range of services and amenities available, residents can enjoy a comfortable and fulfilling lifestyle.
The types of care provided at this facility include board and care home options, as well as respite care for those who may require temporary assistance. The fully furnished accommodations provide a cozy and inviting atmosphere for residents to feel at home.
In terms of amenities, the community offers a dining room where residents can enjoy delicious meals prepared by the staff. Housekeeping services ensure that the living spaces are kept clean and tidy at all times. For those who appreciate spending time outdoors, there is a garden and outdoor space available to relax and enjoy nature.
To stay connected with loved ones or engage in personal interests, Wi-Fi/high-speed internet access is provided throughout the facility. Telephone services are also available for convenient communication.
Care services provided by dedicated staff members include assistance with activities of daily living such as bathing, dressing, and transfers. Coordination with health care providers ensures that residents receive the necessary medical attention. Medication management is offered to ensure proper administration of medications. Special dietary restrictions such as diabetes diets are catered to, ensuring that residents receive appropriate nutrition.
Transportation arrangements are made for medical purposes as well as transportation to doctors' appointments. This service adds convenience and peace of mind for both residents and their families.
Residents can also look forward to scheduled daily activities designed to promote socialization and engagement within the community. These activities offer opportunities for entertainment, learning, and forming meaningful connections with fellow residents.
Conveniently located near parks, pharmacies, restaurants, transportation options, and places of worship, this assisted living community provides easy access to essential amenities outside the facility.
Overall, this assisted living community in Hialeah offers a comfortable living environment with comprehensive care services and amenities designed to enhance the well-being of its residents.
Excellent Living Facility is located at 1870 East 3Rd Avenue, Hialeah, FL 33010 in Miami-Dade County, Florida
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