Epworth Village Retirement Community
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5300 West 16Th Avenue, Hialeah, FL 33012
For more information about senior living options: (844) 490-3973
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The collection of testimonials about Las Palmas Assisted Living and Epworth Village Retirement Community paints a picture of care that many families find deeply reassuring, with warmth, attentiveness, and a sense of home at the center of residents' daily lives. Across the board, families and residents highlight staff who feel genuinely engaged, knowledgeable, and kind. In particular, Paola Cort?s emerges as a standout to several visitors, noted for her ability to guide tours with clarity and empathy and to stay connected with families through the decision-making process. Her depth of information and supportive approach helped many feel more confident about the journey they were on with their loved ones.
At Las Palmas, several reviews celebrate the facility as a place where independence and personalized care can coexist. One resident describes living in a private apartment that affords privacy and space, with convenient services like cleaning and laundry and reliable transportation to medical appointments and shopping. This sense of autonomy is complemented by practical safety measures - such as keeping the stove disconnected for safety - giving families peace of mind without sacrificing a resident's sense of independence. The positive tone extends to the overall environment, with residents and families appreciating attentive nursing and CNA staff, timely meals and medication delivery, and a calendar of activities that enhance daily life. The experience is further enriched by improvements under new ownership, including a renovated apartment with fresh paint and new carpet, making the space feel almost brand new. A recurring sentiment is that Las Palmas has become a home where residents can thrive while their loved ones feel confident in the care being provided.
Yet, alongside these affirmations, there are cautionary notes from a subset of families that temper the otherwise glowing reviews. A few reviewers express concern about changes in ownership, arguing that recent remodeling and rent increases are being used to extract more money from elderly residents. They describe a shift in the financial picture and, in their view, a decline in aspects such as dining quality. These messages are clear reminders that care communities are dynamic, and family members may experience different episodes depending on ownership structures and policy changes. While not universal, these critiques underscore the importance of prospective residents and their families asking pointed questions about pricing, services, and dietary quality during visits and tours.
Turning to Epworth Village, the tone across the majority of reviews is overwhelmingly positive, portraying a warm, well-maintained, and activity-rich community. Reviewers repeatedly praise the cleanliness of the grounds and facilities, the five-star quality of the dining experience, and the breadth of nursing care available. The front desk staff, especially individuals like Daniela, are singled out for their helpfulness and responsiveness, while maintenance teams keep apartments in good repair. Residents highlight a robust program of activities - from art classes and religious services to social events and everyday ways to connect with neighbors - that create a true sense of belonging. Several testimonials emphasize the home-like atmosphere and the sincerity of staff who listen to residents' needs and preferences, making Epworth Village feel like a welcoming family for many.
While Epworth Village is celebrated for its culture of care and engagement, a small cluster of critiques also appears. Some reviewers report frustrations with communication from leadership, noting a lack of prompt responses from the director during periods when families were seeking information about loved ones. There are also warnings from some visitors who describe moments of perceived rigidity or unwelcoming behavior toward guests, emphasizing that experiences can vary within the same community. These comments serve as a reminder that even in highly regarded facilities, the human element - how information is shared, how guests are treated, and how responsive leadership is - can significantly shape a family's perception of quality of care.
Taken together, the reviews reveal two communities with strong, overlapping strengths: compassionate, capable staff and a broad array of services that support both independence and assisted living needs. Las Palmas tends to shine in areas that matter to families seeking a balance between private living spaces, safety, and continued mobility in daily life, with many residents expressing gratitude for modern touches, reliable transportation, and ongoing updates from a caring team. Epworth Village, meanwhile, is praised for its overall atmosphere of warmth, its engaging calendar of activities, and its clean, well-appointed environment - together creating a sense of home that residents and families frequently describe as a blessing. For anyone evaluating senior living options, these narratives suggest that both communities offer compelling advantages, with Las Palmas presenting a resonant blend of independence and attentive care, and Epworth Village delivering a strong, activity-filled sense of community and belonging.
Ultimately, the choice between Las Palmas and Epworth Village will hinge on individual priorities: the desire for private, apartment-style living with easy access to transportation and safety features, or the appeal of a vibrant, activity-focused environment where daily interactions and programs play a central role. Prospective families are encouraged to visit in person, meet the staff, tour the amenities, and ask direct questions about ownership changes, pricing, meal quality, and responsiveness of leadership. The testimonials collectively suggest that both communities offer meaningful, compassionate care that can be a lifeline for families seeking comfort, connection, and peace of mind as they navigate aging and caregiving.
Epworth Village Retirement Community in Hialeah, FL offers comfortable and spacious 2-bedroom apartments for seniors seeking a vibrant and supportive community. With a range of care options including respite care and skilled nursing facility services, residents can find the level of assistance they need to maintain their independence and quality of life.
The community provides a wide array of amenities designed to enhance the well-being of its residents. On-site beautician and beauty salon services ensure seniors can easily access grooming and personal care. Residents can enjoy their favorite shows with cable or satellite TV in their fully furnished apartments. Epworth Village also offers convenient transportation options, including community-operated transportation as well as arrangements for non-medical transportation and doctor's appointments.
For leisure and social engagement, residents have access to various spaces such as the gaming room, fitness room, small library, garden, and outdoor areas for relaxation. The dining experience at Epworth Village is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are accommodated to meet each resident's unique needs.
Epworth Village ensures that care services are readily available around the clock with a 24-hour call system and supervision. Trained staff provide assistance with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is also provided to ensure proper administration.
Residents at Epworth Village can indulge in an array of engaging activities catered to different interests. Concierge services are available to assist with planning day trips or accessing local amenities such as nearby cafes, restaurants, parks, pharmacies, and medical professionals.
Overall, Epworth Village Retirement Community offers seniors a comfortable living environment with personalized care services tailored to their needs. With an abundance of amenities and a lively atmosphere filled with diverse activities, residents can enjoy an enriching retirement lifestyle while receiving the support they require.
Epworth Village Retirement Community offers 1-bedroom apartments and 2-bedroom apartments.
Epworth Village Retirement Community is located at 5300 West 16Th Avenue, Hialeah, FL 33012 in Miami-Dade County, Florida
Epworth Village Retirement
Hialeah, FL
Helpful office staff during move-in; comfortable rooms with included meals and strong on-site amenities.
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Nearby cafes, parks, pharmacies, restaurants, and transit.
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