Medflo Assisted Living Facility

4348 North West 5Th Avenue, Fort Lauderdale, FL 33309

For more information about senior living options: (844) 490-3973

4.3 from 100 reviews
5 stars
76
4 stars
6
3 stars
2
2 stars
2
1 stars
14

Assisted Living Board and Care Home

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    Overall Review of Medflo Assisted Living Facility

    Pros

    • pro The Pearl's staff across roles are described as outstanding and caring.
    • pro Residents are well cared for, clean, fed, treated with dignity, medically supervised, and closely watched.
    • pro The Pearl is described as the place families would want their loved ones to live and be cared for, like a home away from home.
    • pro The Fort Lauderdale location is noted for friendliness, cleanliness, and good upkeep even during renovations.
    • pro Staff are described as helpful, caring, and friendly, with extensive activities and therapies available.
    • pro The physical therapy department is described as amazing and consistently helping residents improve.
    • pro The housing is immaculate with extraordinary amenities and a warm, caring staff.
    • pro Concierges Matthew and Lorena are described as like family and consistently kind and helpful.
    • pro Administrator Josh is described as approachable, visible around the building, and attentive to residents' needs.
    • pro Regina the housekeeper is described as wonderful and more than a housekeeper to residents.

    Cons

    • pro The rehab was described as small and crowded, with patients lined up outside waiting for their turns and staff appearing overworked.
    • pro Staff were perceived as not attentive, with call lights going unanswered and infection control seen as poor.
    • pro Admissions and case management were criticized for a lack of updates, unauthorized insurance changes, and billing for services not properly authorized.
    • pro Housekeeping was accused of losing belongings and reusing items between patients, with reimbursement deemed unreasonable.
    • pro Nursing was described as incompetent or inexperienced, with some nurses ignoring doctors' orders and inconsistent supervision.
    • pro Discharge planning was reported as disorganized and unsafe, relying on a third-party vendor and threatening families with bills if discharge was delayed.
    • pro PT/OT were criticized as ineffective, with therapy not improving the patient's strength.
    • pro There were allegations of fraud related to insurance authorization and billing.
    • pro Some reviewers stated they would not recommend the facility due to overall care quality.

    Review

    The Pearl at Fort Lauderdale emerges in these accounts as a place that can feel like both a healing home and a source of serious concern, depending on who you ask and when you visited. Several families recount highly positive experiences, especially when a loved one required focused rehabilitation and daily attentiveness. One family described a 98-year-old mother who stayed for 10 days and received "OUTSTANDING" care from the entire staff - from nurses and PAs to physical therapists, CNAs, food service workers, janitorial and cleaning teams. They praised her being "well-cared for, clean, fed, treated with dignity, medically supervised, and watched carefully," and they emphasized that during their visits they never heard a negative reaction or comment. The sense from that account is that, in at least one very recent stay, the facility delivered a level of comprehensive, compassionate care that left the family grateful and willing to vouch for the experience to others.

    Beyond that particular story, there are numerous testimonials that celebrate The Pearl as a place where you would want your family members to live and be cared for. Phrases like "this is the place," "home away from home," and "the staff is so caring and so professional" recur across multiple reviews. The facility is described as clean and well-kept, even during renovations, with staff who are consistently described as helpful, friendly, and dedicating themselves to a broad spectrum of services. People point to a wide array of offerings - activities, therapies, and a sense of warmth that permeates daily life - making a strong impression on visitors and residents alike. Several residents and families singled out individuals who stood out for going above and beyond, contributing to a sense that the Pearl can be a source of genuine personal connection.

    Several reviews go further, spotlighting individual staff members who helped shape a positive experience. The Pearl's hospitality culture is highlighted through names that recur with affection and gratitude - Matthew the concierge who often feels like family to residents, Lorena with a ready smile and kind word, and Josh who walks the building to check on needs. Families thank Regina, the housekeeper described as wonderful, and Johanna, the Dietary Director, for accommodating special diets and contributing to a high-quality dining experience. The administrator and other front-line leaders are described as approachable and proactive, with stories of staff providing not only essential care but practical, everyday acts of support - from fixing a resident's computer to bringing needed clothing to stay comfortable. In short, many reviewers paint a portrait of a well-connected, resident-focused community where staff members remember individual needs and make residents feel valued.

    Yet, not every story aligns with the most complimentary portraits. A number of reviewers raise concerns about admissions, insurance, and discharge planning, sometimes in the same breath as praise for other aspects of the facility. One particularly critical account centers on the Admissions department and a sequence of miscommunications that purportedly led to a patient being transferred with unclear or misauthorized coverage, including a disputed tax ID number and contested billing for time already spent at The Pearl. The reviewer describes a breakdown in their experience that culminated in questions about insurance authorization, and they recite a sharp warning to others to make sure all authorizations are in place before a transfer. The tone here is cautionary, underscoring how administrative missteps can undermine even a facility that otherwise delivers excellent bedside care.

    Other reviews take a broader, department-by-department approach to critique. The nursing staff is occasionally described as overworked, with some accounts claiming new or inexperienced nurses, instances where doctors' orders were not followed, and call bells that did not receive timely attention. Infection control is criticized in some posts, with concerns about PPE usage and precautions in isolation scenarios. Case management is portrayed as disorganized or unhelpful, and the grievance process is described by some as frustrating or ineffective. Housekeeping is faulted for losing belongings and requiring receipts for reimbursement, and PT/OT is characterized by some as insufficient or inadequate relative to the residents' needs. Taken together, these reviews sketch a more challenging picture of daily operations and the potential gaps that families may encounter in the course of a stay.

    Despite the criticisms, several guests and families consistently praise the more personal, human elements of The Pearl. Some writers emphasize the emotional and social support provided by staff, noting that even when clinical or administrative issues arose, the presence, kindness, and responsiveness of certain team members helped maintain a positive sense of community. The front desk is singled out as a strong point in at least one commendation, while the unambiguous gratitude toward specific staff - like the concierge team, the dietary director, activity coordinators, and housekeeping professionals - appears repeatedly in positive narratives. In this way, the Pearl can feel like a home for many residents, anchored by a network of people who show up with warmth and competence to make daily life more comfortable and meaningful.

    Taken as a whole, these reviews depict a care setting with a broad spectrum of experiences. For some families, The Pearl delivers exceptional, person-centered care - clean environments, dignified treatment, attentive medical oversight, and a culture of kindness that can feel like a supportive family. For others, the experience highlights administrative and operational strains - insurance authorizations, discharge logistics, and department-specific shortcomings - that can complicate what should be a straightforward transition from hospital to rehabilitation. If you are considering The Pearl, it may be wise to engage early with admissions and case management to confirm coverage and discharge plans, ask pointed questions about infection control and staffing levels, and seek out current residents or family members who can share recent experiences. In many ways, the Pearl presents as a remarkably caring community with the potential for outstanding care, alongside legitimate cautions about administrative and operational challenges to be aware of as you plan the next steps for a loved one.

    Features

    Housing

    • 13 resident community capacity 13 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Lauderdale-Hollywood International (7 miles away) Fort Lauderdale-Hollywood International (7 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Medflo Assisted Living Facility is a premier senior living community located in Fort Lauderdale, FL. Our facility provides personalized care services for seniors who require assistance with activities of daily living and want to enjoy a comfortable and fulfilling lifestyle.

    Residents at Medflo Assisted Living Facility experience a warm and inviting atmosphere, with fully furnished accommodations that create a homely environment. Our dedicated staff ensures that each resident receives individualized attention and assistance tailored to their specific needs.

    One of the highlights of our community is our spacious dining room, where residents can enjoy delicious meals prepared by our experienced culinary team. We understand that dietary restrictions may be present, so we provide special menus to accommodate those needs.

    At Medflo Assisted Living Facility, we believe in promoting an active and engaging lifestyle for our residents. We offer scheduled daily activities that cater to various interests and preferences. Whether it's participating in group exercises, arts and crafts sessions, or social gatherings, there is always something exciting happening at our community.

    The wellbeing of our residents is paramount to us, which is why we provide comprehensive care services such as assistance with bathing, dressing, transfers, medication management, diabetes diet management, coordination with healthcare providers, and transportation arrangements for medical appointments.

    Our convenient location offers easy access to essential amenities nearby. With two cafes nearby, residents can enjoy leisurely outings with friends or family members. Additionally, there are plenty of parks to explore for those who enjoy outdoor activities. For pharmaceutical needs and medical care consultations, there are numerous pharmacies and physicians in close proximity.

    Furthermore, residents have a wide choice of dining options with 22 restaurants nearby. Transportation services are available for easy access to doctors' appointments or visits to places of worship when desired.

    At Medflo Assisted Living Facility in Fort Lauderdale, FL, we strive to provide exceptional care while fostering independence and a sense of belonging within our community. Your loved ones will feel right at home here at Medflo Assisted Living Facility.

    Nearby Places of Interest

    Pharmacies

    • Walgreens (0.3 miles)
    • Walgreens (0.9 miles)
    • Walgreens (1 miles)
    • CVS Pharmacy (1.8 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (2.5 miles)
    • Walgreens (2.6 miles)

    Physicians

    • Care Resource (0.9 miles)
    • Eye Centers Of South Florida (1.4 miles)
    • Midland Medical Center (1.6 miles)
    • Pom MRI and Imaging Center (4.7 miles)
    • Rand Eye Institute (6.8 miles)

    Restaurants

    • Scandals Saloon (1.2 miles)
    • Peter Pan Diner (1.5 miles)
    • Village Pub (1.8 miles)
    • Drynk Bar & Lounge (1.8 miles)
    • Georgie's Alibi (1.8 miles)
    • Johnsons (1.8 miles)
    • Hunters (1.8 miles)

    Parks

    • Royal Palm Park (1.2 miles)
    • Holiday Park (3.3 miles)
    • George English Park (3.5 miles)
    • Central Broward Regional Park (4 miles)
    • Hugh Taylor Birch State Park (4 miles)
    • Fort Lauderdale Beach Park (5.2 miles)
    • Firefighters Park (7 miles)

    Transportation

    • Cypress Creek Station (1.5 miles)
    • Brightline (3.9 miles)
    • Fort Lauderdale Airport- Arrivals Pickup (7.4 miles)
    • Delta Air Lines Ticket Counter (7.4 miles)
    • Terminal 1 (7.4 miles)
    • TSA Security Checkpoint (7.4 miles)
    • Terminal 3 (7.5 miles)

    Cafes

    • Starbucks (1.6 miles)
    • Starbucks (4.5 miles)
    • Starbucks (6.1 miles)

    Theaters

    • AMC DINE-IN Coral Ridge 1 (2.3 miles)

    Places of Worship

    • Coral Ridge Presbyterian Church (2.6 miles)

    Hospitals

    • University Hospital And Medical Center (6.8 miles)

    Frequently Asked Questions

    Where is Medflo Assisted Living Facility?

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