Five Star Premier Residences Of Plantation
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8600 West Sunrise Boulevard, Fort Lauderdale, FL 33322
For more information about senior living options: (844) 490-3973
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Five Star Premier Residences of Plantation is described as a mission-driven organization that treats residents as family. The facility is beautiful and well maintained. The staff at the facility are amazing. The dining room serves good food. The activities are well planned and enjoyable. There is an on-site wellness center and a home health aide office. The management and staff are outstanding, with a strong commitment to resident care and safety.
The facility charged an extra $4,500 a month for a six-hour-a-day aide, making care unaffordable. Despite a policy to bring meals to bed, food was reportedly left at the door and not delivered. The resident complained of rough handling during transfers and a lack of attention, leading to loneliness. The nurse did not return calls about anti-anxiety medication, causing concern. The Director of Health and Wellness publicly called the reviewer a liar. Dining quality deteriorated after kitchen staff quit and management changes, with poor service and preparation. Basic requests were not fulfilled, such as changing AC filters for months. There were numerous written complaints with little resolution, including filthy floors, mold, and unsafe showers. Staff were said to have little regard for residents and talked loudly in hallways. Laundry and housekeeping issues: cramped washers/dryers, unclean rooms, beds made with soiled or blood-stained sheets. Residents were expected to fend for themselves at meals with no assistance, contributing to weight loss. Medication lapses and mix-ups were documented. The reviewers warned not to trust the facility with loved ones.Five Star Premier Residences of Plantation presents itself in the reviews as a place with two distinct personalities - a beautiful, well-appointed setting that some residents and families praise, and a troubling, uneven reality for others, especially around assisted living care, dining, and day-to-day operations. The contrasts are pronounced enough to feel like two different experiences sharing the same building and brand. In independent living, several reviewers spoke glowingly about the ambience and staff, while in assisted living the tone shifts to concern, frustration, and in some cases, outright dissatisfaction. The stories together create a complicated portrait of a community that can feel like a home to some and a source of stress to others.
The journey from independent living to assisted living within the same campus was a turning point for one family. They describe their mother-in-law living independently for four years with no major problems, then moving to the assisted side to receive more care as she aged. The facility indicated that she would need 24-hour care and a dedicated aide, but the family's finances could not support the full arrangement. They proposed a compromise - an aide for six hours per day - which the staff approved, but at a steep additional cost of about $4,500 a month. Not long after, the mother suffered a fall that left her unable to walk, and despite a policy of delivering meals to bed, the meals were reportedly not delivered as promised. The aide claimed food was consistently left at the door, a claim the family disputed after seeing it with their own eyes. This sequence became a focal point of distrust and a catalyst for the eventual move.
Emotional well-being and communication are central themes in several accounts. The mother-in-law repeatedly called her family - upwards of 15 to 20 times a day - sharing feelings of distress: poor treatment, rough handling during changes, loneliness due to perceived neglect, and a sense that she was being ignored by caregivers. The family says staff were supposed to check in every two hours, but those expectations were not met. There was also a troubling lapse when the family sought reassurance about anti-anxiety medication prescribed by a doctor; calls to the nurse were not returned, and it wasn't until two months later that action seemed to happen. As the family prepared to move her out, a confrontation occurred: the Director of Health and Wellness looked at the reviewer and declared, "you're a liar." That moment, described as unprofessional and jarring, lingered long after the move.
Yet the same facility appears in other narratives as a place with genuine strengths and dedicated, caring staff. Several reviewers paint a very different picture - one calls it a "beautiful place" where the staff are "amazing" and the organization is described as mission-driven, treating residents like family. The in-house wellness center and the presence of a home health aid office on site are cited as tangible assets. In those accounts, residents' families felt reassured by the level of attention and the sense that people care deeply about residents' safety and happiness. A number of reviewers, including those praising caregivers by name, express gratitude for compassionate service and the reassurance that their loved ones are in capable hands.
There are also recurring concerns about dining and management that appear across multiple reviews. In some cases, families report a rapid decline in dining quality after a period of stability, linking it to turnover among kitchen staff and the loss of a general manager. They describe noticeable changes in the dining experience, with suggestions that better hiring and more consistent leadership are needed to restore the previous level of service. Simple requests - such as changing an air filter - are described as going unfulfilled, signaling a broader pattern of responsiveness issues that undermine confidence in the day-to-day management of the community. These observations suggest that staffing stability and strong, consistent leadership have a direct impact on residents' quality of life.
The most pointed and alarming critiques focus on neglect, cleanliness, and basic safety. One long review portrays a stark contrast between a promised level of care and the lived reality: "bare minimum" housekeeping, inconsistent hygiene, frequent medication lapses, and weight loss due to zero meal-time assistance during a COVID-like period in which meals were handed out in bags with little or no support. Filthy floors and bathrooms, mold in showers, crowded laundry facilities, and caregivers congregating in hallways while residents are left unattended paint a picture of a facility struggling to maintain core standards. The reviewer emphasizes that residents and families are left with many written complaints that yield little resolution, highlighting a concerning gap between policy and practice.
There are also positive counterpoints that remind readers this is not a one-note story. Several reviewers mention that staff and care at the front desk or in the wellness teams can be outstanding; names like David, Maria, and Thelma appear in praise for their kindness, compassion, and reliable assistance. In some instances, families report their loved ones receiving high-quality meals, respectful treatment, and meaningful activities, reinforcing that the community can be a good fit when it operates smoothly. These voices acknowledge both the strengths and the vulnerabilities of the community, underscoring that individual experiences can vary widely even within the same facility.
Taken together, the collection of reviews presents a nuanced spectrum. Some residents find Five Star Premier Residences of Plantation to be a welcoming, well-appointed home with caring staff, robust programs, and convenient on-site resources. Others - often focusing on the assisted living side - describe a more troubling reality: insufficient attention to care, inconsistent meal service, failed communication with medical staff, and a sense that the facility's policies and leadership are not meeting residents' urgent needs. The recurring themes of staffing stability, proactive management, reliable dining service, and responsive medical oversight suggest clear areas where the community could improve to bridge the gap between its aspirational image and the day-to-day experiences of residents and their families. For anyone considering this community, the threads of praise and caution here argue for careful, in-person evaluation, a close look at cost versus level of service, and ongoing engagement with staff and leadership to ensure that promises align with practice.
70 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (9 miles away) Miami International (24 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Five Star Premier Residences of Plantation in Fort Lauderdale, FL is an independent living community that offers a wide range of amenities and care services. Residents can enjoy the convenience of having a beauty salon on-site, as well as access to cable or satellite TV. The community also provides transportation services for residents, including transportation to doctors' appointments.
For those who enjoy using technology, there is a computer center available. The on-site dining room offers restaurant-style dining with a variety of menu options to accommodate special dietary restrictions. Housekeeping services are provided to ensure a clean and comfortable living space for residents.
Residents can stay active and socialize in the fitness room or gaming room, or relax in the outdoor garden or small library. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected with family and friends. Additionally, there is a wellness center where residents can participate in mental wellness programs.
The care services offered at Five Star Premier Residences include 24-hour call system and supervision to ensure the safety and wellbeing of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is available as needed. Medication management is provided to help residents maintain their health.
The community also offers transportation arrangement for non-medical needs. For dining, special dietary restrictions can be accommodated. Various activities are planned for residents including fitness programs, day trips, and resident-run activities. Concierge services are also available to assist with any additional needs or requests.
Located in Fort Lauderdale, FL, this assisted living community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals for easy access to amenities outside of the community.
Five Star Premier Residences Of Plantation is located at 8600 West Sunrise Boulevard, Fort Lauderdale, FL 33322 in Broward County, Florida
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