Affable Home Care Inc

Pros

• The team is very compassionate and caring.
• The agency has a long-standing relationship with family advocates (15 years).
• They provide seamless discharges from any ALF or hospital.
• The staff are very friendly and professional.
• The service is highly recommended.

Cons

• A male staff member did not identify himself, laughed at the caller, and hung up.
• The reviewer described the incident as unprofessional due to a male staff member laughing at her and ending the call.

Review

The voices in this piece speak to a deeply felt sense of compassion and care. The reviewer describes a team that genuinely embodies warmth and attentiveness, emphasizing that the people they interact with are not just professionals but also compassionate human beings who take the needs of families to heart. This tone of care is reinforced by the reviewer's own role as a family advocate, someone who has spent a long and dedicated period working with the agency. In fact, the reviewer notes they have been partnering with this agency for 15 years, a detail that underscores a sustained, trust-filled relationship and a history of consistent support through various family-centered needs.

A central thread in the account is the ease and smoothness of navigating transitions, particularly around discharge from a facility. The reviewer highlights the team's ability to facilitate a seamless discharge from any assisted living facility or hospital. This is described not as a moment of crisis management but as a well-coordinated, straightforward process that reduces the burden on families. The implication is that the agency excels at planning, communicating, and coordinating with all parties involved to ensure that transitions are orderly, dignified, and less stressful for everyone touched by the change in care settings.

Within this overarching impression of strong, steady support, the reviewer also shares a more personal moment from a phone interaction. They mention calling in with a question and encountering a male staff member who did not identify himself, laughed at the caller, and hung up. This single incident is presented as an unfortunate lapse in professionalism and courtesy, standing in contrast to the otherwise positive experiences described elsewhere in the review. The inclusion of this experience adds nuance, acknowledging that even in highly regarded organizations, there can be moments that fall short of expectations.

Despite this negative interaction, the reviewer continues to praise the agency's overall quality. They describe the staff as very friendly and professional, and they explicitly convey a strong recommendation for the agency. The channel of praise is clear: the friendliness of the team, the professional demeanor of staff, and the overall impression of reliable, capable help are powerful reasons to recommend the agency to others. The phrase "Very friendly staff - Professional - Highly recommend!" captures a confidence that extends beyond a single encounter to a broader trust in the organization's ethos and capabilities.

Another important dimension in the narrative is the continuity and depth of experience behind the agency's work. The reviewer's standing as a family advocate who has engaged with the agency for 15 years signals a long-standing partnership rooted in familiarity with the agency's processes, culture, and people. This longevity suggests that the agency has built processes and relationships that endure across seasons of need, which many families value when seeking support during challenging times such as hospital transitions, discharge planning, and post-acute care coordination.

In sum, the account paints a picture of an agency characterized by genuine compassion and a steady, family-centered approach. The long-term collaboration of 15 years reflects trust built over time, while the described seamless discharge process points to practical effectiveness in coordinating care transitions. The narrative also acknowledges a hiccup in one phone encounter, reminding readers that even highly regarded teams can face moments of miscommunication or lack of courtesy. Yet the overall sentiment remains overwhelmingly positive: a friendly, professional staff and a strong endorsement from someone who has spent a significant portion of their career working with the agency. The closing signature, JK, reinforces the personal nature of the testimony and the lasting impact of this engagement.

This part of Plantation, Florida, offers a convenient location with easy access to essential amenities such as pharmacies, restaurants, physicians, parks, hospitals, cafes, and places of worship. You will find multiple options for pharmacy services nearby including CVS Pharmacy and Walgreens. The area also boasts a variety of dining options ranging from fast food chains like McDonald's and Taco Bell to casual dining at The Cheesecake Factory and P.F. Chang's China Bistro. In terms of healthcare, there are reputable physicians and medical facilities within a short driving distance. Additionally, residents can enjoy the outdoors at nearby parks like Deicke Park and Royal Palm Park. Overall, this neighborhood provides a mix of conveniences and services that may appeal to seniors looking for a vibrant community with easy access to everyday necessities.

Pharmacies

• CVS Pharmacy (0 miles)
• Walgreens (0.1 miles)
• Walgreens (1.9 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)
• CVS Pharmacy (2.8 miles)

Restaurants

• McDonald's (1.7 miles)
• Subway (2.1 miles)
• Chick-Fil-A (3.7 miles)
• Chipotle Mexican Grill (3.8 miles)
• Taco Bell (3.9 miles)
• The Cheesecake Factory (4.1 miles)
• P.F. Chang's China Bistro (4.1 miles)

Physicians

• Arnoldo Ghitis, MD (1.9 miles)
• Pom MRI and Imaging Center (3.1 miles)
• Miami Cancer Institute | Plantation (3.2 miles)
• Care Resource (6.4 miles)
• Skin Institute (6.9 miles)
• Midland Medical Center (8 miles)
• Dermatology Consultants of South Florida (8.1 miles)

Parks

• Deicke Park (2.3 miles)
• Central Broward Regional Park (3.7 miles)
• Royal Palm Park (5.6 miles)
• Barkham at Markham Park (6.7 miles)
• Holiday Park (7.5 miles)
• Firefighters Park (7.8 miles)

Hospitals

• UM/Sylvester Clinics At Plantation (2.9 miles)
• University Hospital And Medical Center (4.3 miles)
• Cleveland Clinic Florida (8.2 miles)
• Memorial Hospital Pembroke (8.3 miles)

Cafes

• Habibi Hookah Lounge (3.4 miles)
• Starbucks (7.3 miles)

Transportation

• Brightline (7.1 miles)
• Cypress Creek Station (7.5 miles)

Places of Worship

• Temple Beth Emet (7.2 miles)
• Christ the Rock Community Church (7.7 miles)