Archways II

1133 North East 5Th Ter, Fort Lauderdale, FL 33304

For more information about senior living options: (844) 490-3973

3.6 from 19 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 stars
6

Assisted Living

Overall Review of Archways II

Pros

  • pro The facility's dedication and commitment are impressive, with staff going above and beyond for clients.
  • pro The program has changed participants' lives for the better, improving substance use issues as well as anxiety and depression.
  • pro The staff are fantastic, knowledgeable, and professional, with expertise across the levels of addiction and treatment.
  • pro One-on-one support is highlighted as a key strength, offering honesty in a trusted environment and helping address root problems for a sustainable sober life.
  • pro Archways is described as an outstanding organization, providing housing, transportation to appointments, medication discounts, copay assistance, and other practical support.
  • pro The services are helpful and encouraging, empowering individuals to pursue education and employment.
  • pro Reviewers would highly recommend the programs.

Cons

  • pro They described the intake process as ridiculous and requiring them to come back twice for the same appointment.
  • pro They said the staff was bad when calling.
  • pro They called the place garbage and wouldn't bring their dog there.
  • pro They criticized Shannon, a case manager, as unhelpful and rambling, noting she mainly gave referrals.
  • pro They claimed supervisor Curtis never returns calls, even after a year and a half.
  • pro They complained about a lack of staff and nasty residential staff.
  • pro They alleged a case manager damaged their driveway and refused to resolve the issue.
  • pro They were told to contact a lawyer or pursue their neighbor's homeowners insurance for an issue.
  • pro They waited about five months to get employment help.
  • pro They described some staff as illiterate and unable to understand common sense.
  • pro They felt the agency was slow and unresponsive.

Review

The collection of reflections on Archways presents a striking split between life-affirming success stories and painful accounts of frustration and mismanagement. Taken together, the reviews reveal a facility that many clients hold in high regard for its compassion, expertise, and tangible help, while also exposing serious concerns about intake procedures, staffing, communication, and accountability. On balance, it reads as a place capable of changing lives for many people, but not without notable flaws that some individuals have experienced firsthand.

A large portion of the feedback centers on the positive, transformative impact Archways has had on certain participants. Several reviewers describe feeling truly heard, supported, and helped by the programs and staff. One person expresses deep gratitude for the dedication and commitment they perceived, noting that staff "go above and beyond for their clients." Another reviewer is "extremely happy" they chose the program, saying it improved not only substance abuse issues but also anxiety and depression, and they "highly recommend" the staff as supportive. The assessments of the programs themselves are similarly glowing: "Great programs!" and "Fantastic, and very knowledgeable staff" with experience across different levels of addiction and alcoholism. The reviewer praises the groups as professional, the one-on-one interactions as honest and trusted, and the emphasis on addressing root causes to foster a sustainable sober life. Hope, confidence, and a sense of possibility are highlighted as practical outcomes.

In the same vein, several reviewers describe Archways as an outstanding organization that provides concrete help beyond clinical treatment. One account praises housing assistance, transportation to medical or work-related appointments, medication discounts, discounted meals, copay assistance, help filling out forms, and a reliable source of emotional support - "the precious gift of always having someone to lean on whenever life knocks me down." Another positive reflection emphasizes the possibility of practical progress, with a note of personal empowerment: the speaker feels capable of going back to school and getting a job, thanks to the encouragement received. A recurring theme in these favorable reviews is the combination of practical services with a supportive community, described with phrases like "saints" who work every day to make the world more compassionate.

Yet for every commendation, there are equally pointed criticisms that cast a shadow over the overall experience at Archways. Several reviewers report problematic interactions with staff during phone calls and intake processes. One reviewer bluntly states "Bad staff when calling," while another calls the place "garbage" and says they wouldn't bring their dog there. The intake experience itself is criticized as "ridiculous," with repeated requests to return for the same appointment and a sense that paperwork and health portions should have been completed earlier. Specific frustrations include feeling that staff were slow to provide answers, tangling the applicant in delays, and a sense that the process could be more streamlined and respectful of time.

There are also extensive criticisms of individual staff members and management. A reviewer describes Shannon, a case worker, as unhelpful and rambling on the phone, claiming that she mostly offers referrals and notes about wait lists rather than concrete assistance. The supervisor, Curtis, is depicted as unresponsive - "never calls when you have concerns" and as someone who fails to follow up even after long periods. Another reviewer details a cascade of communication breakdowns: promises of housing assistance or accommodations that vanish into silence, with phone lines allegedly not being the issue, but rather a lack of proactive engagement from the staff. Another account references personality conflicts and suggests that mental health concerns are not addressed in a family-inclusive way, with assertions that a case manager would not speak with family members and that professional boundaries or engagement with relatives were mishandled.

The negative feedback deepens with concerns about the conduct and staffing in residential services. One reviewer alleges a lack of staff and "nasty residential staff," while another describes a personal or familial crisis exaggerated by poor responsiveness. There is also a troubling allegation that a case manager damaged a property - the driveway of a neighbor - and that attempts to resolve the issue were met with evasiveness, with staff directing the reviewer toward legal channels rather than addressing the problem directly. In another harsh account, a mother describes the misplacement and disposal of a client's belongings after incarceration and hospitalization, implying a lack of regard for the client's welfare and the heavy emotional toll on the family.

In the midst of these contrasting experiences, the most severe criticisms concern accountability and the handling of difficult situations. A reviewer recounts being told to pursue legal action or homeowner's insurance to resolve an issue, rather than receiving a straightforward resolution from Archways themselves. Such episodes paint a picture of an organization capable of delivering immediate, practical benefits to some clients, but also one that may fall short in areas of communication, follow-through, and responsibility when problems arise.

Taken together, the narrative about Archways is complex and nuanced. For many individuals, Archways represents a beacon of support - an organization that offers substantive help, compassionate staff, and a pathway to better housing, transportation, financial relief, and personal growth. For others, it is a place where administrative hurdles, inconsistent staff engagement, and unresolved conflicts have left them feeling frustrated, unheard, and underserved. The strongest common thread is that Archways has the potential to effect meaningful change and provide real lifelines, but there is a clear need for improved consistency, accountability, and clearer communication across intake, case management, and residential services to ensure that all clients experience the same level of care and reliability.

Features

Housing

  • 14 resident community capacity 14 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Fort Lauderdale-Hollywood International (5 miles away) Fort Lauderdale-Hollywood International (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Archways II in Fort Lauderdale, FL is a fully furnished assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

The community features a spacious dining room where residents can enjoy delicious meals prepared by the staff. Special dietary restrictions are accommodated to meet individual needs. Housekeeping services are also provided to maintain a clean and organized living environment.

Archways II has beautiful outdoor spaces including gardens, allowing residents to relax and enjoy nature. Wi-Fi/high-speed internet and telephone services are available to keep residents connected with their loved ones.

Care services at Archways II include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with healthcare providers to ensure residents receive the necessary medical attention. Medication management is provided to ensure residents take their medications correctly.

The community offers transportation arrangements for medical needs, such as doctor's appointments. There are also numerous cafes, parks, pharmacies, restaurants, and places of worship nearby for convenience and easy access to amenities outside the community.

To promote an active lifestyle, Archways II provides scheduled daily activities for residents to engage in socializing and entertainment within the community.

Overall, Archways II in Fort Lauderdale provides a comfortable and supportive environment for older adults who require assistance with daily tasks while maintaining their independence and enjoying a fulfilling lifestyle.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.4 miles)
  • Winn-Dixie (0.6 miles)
  • Walgreens (0.7 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • Walgreens (1.5 miles)

Parks

  • Holiday Park (0.5 miles)
  • George English Park (1.4 miles)
  • Hugh Taylor Birch State Park (2.1 miles)
  • Fort Lauderdale Beach Park (2.6 miles)
  • Royal Palm Park (3 miles)
  • Central Broward Regional Park (3.6 miles)

Restaurants

  • Matty's (1 miles)
  • Hunters (1.1 miles)
  • Drynk Bar & Lounge (1.2 miles)
  • Georgie's Alibi (1.2 miles)
  • Village Pub (1.2 miles)
  • Johnsons (1.2 miles)
  • Boathouse at the Riverside (1.5 miles)

Transportation

  • Brightline (1.2 miles)
  • Cypress Creek Station (4.3 miles)
  • Terminal 1 (4.6 miles)
  • Delta Air Lines Ticket Counter (4.7 miles)
  • Fort Lauderdale Airport- Arrivals Pickup (4.7 miles)
  • TSA Security Checkpoint (4.7 miles)
  • Car Rental Center (4.7 miles)

Physicians

  • Midland Medical Center (2 miles)
  • Care Resource (2 miles)
  • Eye Centers Of South Florida (3.7 miles)
  • Pom MRI and Imaging Center (4.3 miles)
  • Stark Vision Hollywood Oakwood Plaza (7.2 miles)

Theaters

  • AMC DINE-IN Coral Ridge 1 (2.5 miles)

Places of Worship

  • Coral Ridge Presbyterian Church (4.2 miles)

Cafes

  • Starbucks (4.4 miles)
  • Starbucks (6.4 miles)
  • Starbucks (6.5 miles)

Frequently Asked Questions

Where is Archways II?

Nearby Communities

Related Resources

  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

    Assisted living in 2025 offers a crucial balance of independence and support for seniors, with costs varying from $2,500 to over $7,000 per month based on factors such as location and care level. Understanding pricing complexities, including regional differences and potential hidden fees, is essential for families to plan financially while ensuring quality care for their loved ones.

  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

  • does medicaid pay for assisted livingHow and When Medicaid May Cover Assisted Living Costs

    Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.