Ambience of Innswood

Pros

• Jeffrey did an amazing job! He's super professional and got the repairs done in a very timely manner.
• He is very professional, clean, he knows what he's doing.
• Alexis was very helpful through the application process and for any questions I had once moved in.
• The maintenance crew is awesome too - they're quick, know what they're doing, and showed up within an hour every time I put in a request.
• The assistant manager, Alexis Martin, is super friendly, always smiling, and no matter what issue popped up, she was on it with a fix.
• Alexis M. and the staff have been so helpful when we have had to make any requests and don't shy away from talking outside their work hours.
• Moving cross country is difficult but Alexis and Angela made the move-in process so easy.
• They are amazing and good to work with.

Cons

• They describe the place as a scam and state they were treated kindly during the application but not after moving in.
• They call the management terrible and the facilities mediocre for a building that brands itself as high-end.
• They warn that if you value sleep, you should look elsewhere.
• They report ongoing management issues, with maintenance quitting and being rehired and no straightforward answers.
• They note walls are thin and they can hear neighbors' loud music at night.
• They claim the contract is meaningless regarding protections and imposes a heavy fine to leave early.
• They describe frequent fire alarms going off at night and feel management has done little to resolve them.
• They say the building is unsafe, unethical, and mismanaged.
• They report filthy hallways and stairwells and entrances that reek of animal feces and urine.

Review

The collection of experiences at Bell Sunrise Apartments presents a wide-ranging picture: a property where some residents feel cared for and well-served by a responsive staff, while others contend with what they see as mismanagement, safety concerns, and ongoing maintenance headaches. Across the board, the human element - especially the office team and maintenance crew - emerges as a defining feature, for better or worse.

Several reviews center on the staff in the most positive light. People repeatedly highlight Alexis as a standout in the office, describing her as helpful, friendly, and quick to respond during the move-in process and beyond. Angela also earns praise for being on top of requests, and in some cases residents say Alexis and Angela made the move-in experience smooth and welcoming, even after the keys were handed over. Even when problems arose, some tenants point to maintenance personnel - like Jeffrey - as competent and prompt, with one customer noting that Jeffrey did an amazing job, was very professional, and completed repairs in a timely manner. There are other testimonies that celebrate the warmth of the community, too: food trucks appearing on campus, free morning coffee, a walkable location, and a sense that staff genuinely cares about residents. A few long-term tenants express that the staff's attentiveness can make what could be a frustrating experience more tolerable, and they cite quick response times from maintenance as part of the complex's appeal.

Beyond the people, there are clear positives related to the community feel and convenience. Several reviews mention a pleasant vibe, appealing amenities, and a good location with bridges and walkability to nearby stores and parks. Some residents recount that the complex offers nice touches - such as occasional food trucks or the option for a quick fix - that contribute to a sense of value and livability. For people who click with the staff and value an active, engaged office presence, these aspects can make Bell Sunrise feel like home, at least for a time.

On the flip side, a substantial portion of reviews focus on recurring problems that undermine the experience. A central complaint is the frequency and disruption of fire alarms and alarms in general, with several tenants noting alarms go off at night or irregularly, causing sleep disruption and stress. Some reviews describe walls as thin, making it easy to hear neighbors' loud music or other late-night disturbances, which compounds the sleep-related complaints. There are also reports of ongoing maintenance turnover and inconsistent responses from management, with some tenants feeling that the answers aren't straightforward and that issues drag on without clear resolution. The perception that the contract is not balanced - citing rigid terms, fines for leaving early, and expectations that feel unfair relative to the level of service - appears in multiple accounts and colors residents' overall trust in the leasing process.

Safety, cleanliness, and upkeep are other recurring themes. Several reviews depict unaddressed or poorly managed situations: overflowing trash bins in hot weather, odors and animal waste in common areas, and the sense that the building or its systems are not maintained to a livable standard. There are vivid accounts of power outages that disrupt daily life, with residents describing outages that aren't quickly resolved, voicemail-only support lines, and a feeling that the building's leadership is hard to reach during emergencies. A few stories go further with stronger language, alleging mismanagement and even suggesting legal actions in progress, underscoring a deep frustration with perceived systemic issues inside the property's operations.

Intertwined with these criticisms are testimonies from long-term residents who emphasize positive experiences. One review celebrates the value and reliability of maintenance and the assistant manager, describing a history of responsive service during repairs and a sense that some staff members genuinely care about residents. Others recall moving in with ease thanks to helpful staff and a smooth process, followed by ongoing satisfaction with renovations or replacements and a generally favorable view of the complex's location, views, and bridging features from the garage to the units. These positive experiences tend to hinge on individualized interactions with staff and the perceived humanity of the management team.

Overall, Bell Sunrise Apartments emerge as a place with both bright spots and fault lines. For some residents, the staff - particularly Alexis, Angela, and occasionally Jeffrey - transforms the experience into something supportive and personable, with a lively community feel and convenient amenities. For others, recurring operational problems - alarm disturbances, noise, safety concerns, inconsistent maintenance, and stringent lease terms - cast a long shadow over daily living and color their perceptions of value and trust. Potential residents would be wise to weigh the strong, people-centered service and community perks against the documented practical and safety irritants when considering Bell Sunrise as a home.

This part of Fort Lauderdale, Florida offers a convenient location with easy access to essential amenities such as pharmacies, parks, restaurants, transportation options, physicians' offices, theaters, places of worship, and cafes. The area provides multiple pharmacy options within close proximity for any medical needs. There are several parks nearby for leisurely walks or outdoor activities. A variety of dining establishments offer opportunities for socializing and enjoying meals without having to travel far. Transportation services are easily accessible for getting around the city or traveling further distances. Healthcare facilities are also available in the vicinity for medical care. Additionally, there are places of worship for spiritual fulfillment and cafes for casual gatherings or coffee outings. This neighborhood provides a well-rounded living environment with various options to support a comfortable and active lifestyle suitable for senior residents.

Pharmacies

• Walgreens (0.3 miles)
• Winn-Dixie (0.7 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (0.9 miles)
• CVS Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (1.7 miles)

Parks

• Holiday Park (0.6 miles)
• George English Park (1 miles)
• Hugh Taylor Birch State Park (1.7 miles)
• Fort Lauderdale Beach Park (2.3 miles)
• Royal Palm Park (3.3 miles)
• Central Broward Regional Park (4 miles)

Restaurants

• Matty's (1.1 miles)
• Hunters (1.1 miles)
• Johnsons (1.2 miles)
• Drynk Bar & Lounge (1.2 miles)
• Georgie's Alibi (1.2 miles)
• Village Pub (1.2 miles)
• Luigi's Coal Oven Pizza (1.5 miles)

Transportation

• Brightline (1.5 miles)
• Cypress Creek Station (4.3 miles)
• Terminal 1 (4.7 miles)
• Delta Air Lines Ticket Counter (4.7 miles)
• Fort Lauderdale Airport- Arrivals Pickup (4.7 miles)
• Car Rental Center (4.8 miles)
• TSA Security Checkpoint (4.8 miles)

Physicians

• Midland Medical Center (1.9 miles)
• Care Resource (2.3 miles)
• Eye Centers Of South Florida (3.7 miles)
• Pom MRI and Imaging Center (4.8 miles)
• Stark Vision Hollywood Oakwood Plaza (7.3 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (2.3 miles)

Places of Worship

• Coral Ridge Presbyterian Church (4 miles)

Cafes

• Starbucks (4.5 miles)
• Starbucks (6.4 miles)
• Starbucks (6.5 miles)