Archways I

2617 North West 9Th Lane, Wilton Manors, FL 33311

For more information about senior living options: (844) 490-3973

3.6 from 19 reviews
5 stars
12
4 stars
0
3 stars
0
2 stars
1
1 stars
6

Assisted Living

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    Overall Review of Archways I

    Pros

    • pro The facility demonstrates dedication and commitment, with services and staff going above and beyond for clients.
    • pro The program has changed lives for the better, addressing substance abuse as well as anxiety and depression.
    • pro The staff are fantastic and very knowledgeable, with experience in different levels of addiction and how to treat them.
    • pro The groups are run very professionally.
    • pro The program provides individualized, one-on-one support in a trusted environment where honesty is key.
    • pro Archways is an outstanding organization, offering housing assistance, transportation, discounts, and dependable support.
    • pro The teams of SAINTS work daily to make the world a more compassionate place.

    Cons

    • pro They describe the staff as bad when calling.
    • pro They call the facility garbage and say they wouldn't bring their dog there.
    • pro They claim the intake process was ridiculous and poorly organized for high-functioning individuals with mental concerns.
    • pro They say Shannon, the case manager, was unhelpful, rambling, and only gave referrals while employment help remained on a long wait list.
    • pro They state supervisor Curtis never returns calls, even after a long period.
    • pro They allege a lack of staff and nasty residential staff, and that a case manager damaged their driveway and refused to fix it.

    Review

    The collection of experiences surrounding this facility paints a picture of a program capable of remarkable impact, along with a spectrum of administrative and interpersonal challenges. On the glowing end, many reviewers describe staff dedication that feels truly beyond the ordinary. They praise the commitment of the team to their clients, noting that the level of care and support can go far beyond what they expected. For some, this has meant transformative changes not only in substance use but also in related struggles like anxiety and depression. One reviewer called the staff "supportive," another emphasized that the services and people involved "go above and beyond for their clients," and several voices shared that the program changed their lives for the better - offering hope, structure, and a path to a sustainable sober life.

    Another strong thread in the positive reviews centers on the depth and professionalism of the programs themselves. Commentators highlighted the breadth of expertise among staff - who understand addiction and alcoholism at multiple levels - and the way groups are run with a professional cadence. The programs were described as thorough and well-structured, with a clear focus on getting to the root or core of the individual's problems. In these accounts, honesty and trust are cultivated within a supportive environment that gives people a sense of belonging and a realistic, hopeful path forward. The feeling of being heard and guided toward personal growth was echoed across several endorsements, with many noting practical outcomes like better coping strategies and more confidence in sobriety.

    A common thread among the laudatory remarks is the emphasis on the personal, one-on-one work that complements group sessions. Reviewers talked about individual attention that is not merely transactional but rooted in a genuine commitment to a client's long-term well-being. This personalized approach is cited as a key reason why some people felt capable of rebuilding their lives - finding employment, pursuing education, or addressing entrenched mental health concerns in a supportive framework that reinforces recovery as a sustainable lifestyle rather than a temporary fix. In short, when the staff functioned well and listened closely, the experience could be profoundly life-affirming and practical.

    However, the portrait is not uniformly positive. A significant portion of feedback highlights frustrations with administrative logistics and communication gaps. The intake process, in particular, is described by some as inefficient or frustratingly repetitive, with clients recounting long waits, multiple appointments, and paperwork that feels misaligned with what should have been a straightforward onboarding. One reviewer recounts an experience where they were asked to complete tasks across several visits, only to find themselves addressing aspects that could have been handled at the initial intake. For others, the problem wasn't the program itself but the way certain case workers interacted on the phone - described as rambling, unclear, or dismissive - and concerns about the speed and reliability of responses from staff and supervisors.

    Interpersonal dynamics within the team also appear to have contributed to a less favorable impression for some clients. Specific names recur in these critiques: a case worker named Shannon and a supervisor named Curtis are cited as unhelpful or unresponsive. The complaints include claims that Shannon shows a lack of willingness to engage with family members or address pressing concerns, and that Curtis fails to return calls even after extended periods. Additional remarks describe limited staffing, unprofessional conduct, and a sense that some staff members did not fully understand or address the systemic pressures affecting a client's housing or employment needs. Some reviewers go further, alleging that important administrative tasks or supports - such as housing accommodations or timely calls - were not provided, leaving clients feeling stranded or dismissed.

    The negative experiences extend into more alarming territory for a few reviewers. There are troubling reports of property-related incidents and disputed responsibilities, including a case where a case manager was alleged to have damaged a driveway and then provided unsatisfactory guidance about pursuing the matter legally. Other accounts describe situations where belongings were discarded or mishandled in the wake of incarceration or hospital placement, along with a sense that coordination and accountability were lacking. The recurring theme in these accounts is a need for clearer processes, better incident resolution, and stronger follow-through from leadership.

    Amid the tensions, there is also a standout positive account of Archways as an organization. One reviewer calls Archways an outstanding organization, detailing a six-month period during which they received tangible supports - housing assistance, transportation to medical and work appointments, medication discounts, discounted meals, copay help, and help filling out forms. Most strikingly, they describe an ever-present sense of someone to lean on during difficult times, and express deep gratitude for the compassionate teams that work to make the world more humane. In a related note, another reviewer emphasizes newfound opportunities and self-belief, stating that they now feel capable of returning to school and pursuing employment with the help and encouragement they've received. These positive testimonies stand in constructive contrast to the more critical experiences and illustrate the breadth of outcomes people associate with the program.

    Taken together, the reviews tell a nuanced story. For many, the facility represents a beacon of hope and a turning point in their lives, delivering meaningful recovery outcomes, practical supports, and a culture of care that can be deeply life-changing. For others, systemic issues - particularly around intake efficiency, communication, follow-through, and accountability - pose real barriers to the full realization of those benefits. The mix of praise and critique underscores the importance of ongoing staff development, robust administrative processes, and proactive engagement with clients and families to ensure that the strongest aspects of the program - its expertise, its compassion, and its comprehensive services - are accessible to everyone who seeks them.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Fort Lauderdale-Hollywood International (6 miles away) Fort Lauderdale-Hollywood International (6 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Archways I assisted living community in Wilton Manors, FL offers a range of amenities and care services to provide residents with a comfortable and supportive living environment. The community features a dining room where residents can enjoy delicious meals prepared by the staff. The apartments are fully furnished, ensuring that residents have all the necessary comforts of home.

    The community also includes a garden and outdoor space, allowing residents to relax and enjoy the beautiful surroundings. Housekeeping services are provided to ensure that the common areas and apartments are always clean and well-maintained.

    Archways I offers move-in coordination assistance, making the transition into the community as seamless as possible for new residents. Telephone and Wi-Fi/high-speed internet services are available to keep residents connected with family and friends.

    Care services at Archways I include assistance with activities of daily living such as bathing, dressing, and transfers. The staff also coordinates with health care providers to ensure that residents receive necessary medical care. Diabetes diet management is available for those with specific dietary needs, and medication management is provided to ensure proper administration of medications.

    Special dietary restrictions can be accommodated in the dining options. Transportation arrangements for medical appointments are available, providing convenience for residents who may need transportation assistance.

    To promote an active lifestyle, Archways I offers scheduled daily activities for residents to participate in. These activities aim to engage and entertain residents while promoting social interaction within the community.

    Located in Wilton Manors, there are several amenities nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and theaters. Residents have easy access to these amenities which adds convenience to their daily lives.

    Overall, Archways I is an assisted living community that provides a comfortable living environment combined with excellent care services and convenient access to nearby amenities.

    Nearby Places of Interest

    This part of Wilton Manors, Florida offers a convenient and diverse range of amenities for seniors. Within a short distance, you will find several physicians' offices, pharmacies, and medical centers to cater to your healthcare needs. Additionally, there are numerous restaurants, cafes, and theaters for entertainment and socializing. Nearby parks provide opportunities for outdoor recreation and relaxation. Transportation options such as the Brightline station and airport terminals offer easy access for travel. The presence of Coral Ridge Presbyterian Church also provides a place for spiritual fulfillment. Overall, this area boasts a well-rounded lifestyle with various resources and activities readily accessible for seniors looking to settle down in a vibrant community.

    Physicians

    • Care Resource (0.5 miles)
    • Midland Medical Center (1.8 miles)
    • Eye Centers Of South Florida (2.7 miles)
    • Pom MRI and Imaging Center (3.7 miles)

    Pharmacies

    • Walgreens (0.8 miles)
    • CVS Pharmacy (1.5 miles)
    • Walgreens (1.6 miles)
    • Walgreens (1.7 miles)
    • Walgreens (2.3 miles)
    • Winn-Dixie (2.3 miles)
    • Walgreens (2.3 miles)

    Restaurants

    • Matty's (1.1 miles)
    • Hunters (1.1 miles)
    • Drynk Bar & Lounge (1.1 miles)
    • Georgie's Alibi (1.1 miles)
    • Village Pub (1.1 miles)
    • Scandals Saloon (1.1 miles)
    • Johnsons (1.2 miles)

    Parks

    • Royal Palm Park (1.3 miles)
    • Holiday Park (2.2 miles)
    • George English Park (2.8 miles)
    • Central Broward Regional Park (2.9 miles)
    • Hugh Taylor Birch State Park (3.5 miles)
    • Fort Lauderdale Beach Park (4.3 miles)

    Transportation

    • Brightline (2.6 miles)
    • Cypress Creek Station (2.9 miles)
    • Fort Lauderdale Airport- Arrivals Pickup (6.1 miles)
    • Delta Air Lines Ticket Counter (6.1 miles)
    • TSA Security Checkpoint (6.1 miles)
    • Terminal 1 (6.1 miles)
    • Terminal 3 (6.1 miles)

    Theaters

    • AMC DINE-IN Coral Ridge 1 (2.6 miles)

    Cafes

    • Starbucks (3 miles)
    • Starbucks (5.8 miles)

    Places of Worship

    • Coral Ridge Presbyterian Church (3.6 miles)

    Frequently Asked Questions

    Where is Archways I?

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