Abbey Delray Health Center
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2105 South West 11Th Ct, Delray Beach, FL 33445
For more information about senior living options: (844) 490-3973
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The staff provided wonderful care to the patient. The staff were kind, caring, and capable. The care made the patient's recovery comfortable and stress-free. He liked the food and the variety offered. CNAs Mikayla and Carmel and nurses Janis, Landy, and night nurse Karen were responsive and helpful.
The reviews describe Abbey Delray South Rehab as terrible, claiming staff treat loved ones as worthless. They characterize care as disturbingly bad across multiple shifts, with apathetic nurses and aides who don't respond to requests. They recount unprofessional behavior, including staff yelling at patients, throwing gloves on the floor, and restricting access to a patient's room. They allege neglect of basic needs, such as failing to assist with bathroom needs and leaving patients without help for long periods. They claim medication management issues, including ongoing administration of oxycodone contrary to requests and poor chart updates. They report billing disputes after discharge, including a $2,000 bill months later and threats of collections. They say management did not follow through on promises to reach out, and advise others to avoid the facility.The experiences at Abbey Delray South Rehab appear to run a wide spectrum, from heartfelt gratitude and praise for individual caregivers to a torrent of distressing, firsthand accounts of care that many families say fell far short of what is needed. On one hand, a family member who spoke as a nursing assistant described a husband's care as compassionate and well-handled by a broad team. They highlighted the kindness, capability, and responsiveness of people at all levels, from senior administrators to certified nursing assistants. In particular, they singled out CNAs Mikayla and Carmel and nurses Janis, Landy, and the night nurse Karen for being especially attentive and helpful. The praise extended to the quality of meals and the variety offered, which the patient reportedly enjoyed. This account paints a picture of a facility where, on some days, the care and attentiveness could be warm, efficient, and patient-centered.
Yet beneath that surface, another, much more troubling narrative emerges from a different perspective - one rooted in a private caregiver's diary of a specific incident and a longer, ongoing concern about overall care quality. On May 4, 2025, around 12:45 pm, this nursing assistant recounted a troubling event in which they were caring for a patient living at Abbey Delray Health Center. Despite starting their shift at 11 am, the assistant describes taking initiative - believing it is their professional duty to address patient needs even when not formally assigned to certain tasks. They requested assistance around lunchtime to transfer the patient from bed to wheelchair and to attend to bathroom needs, but there was no immediate response for about 15 minutes. When caregivers finally arrived, the assistant felt subjected to hostility and unprofessional treatment: a caregiver told them not to talk to her, then began yelling and throwing gloves on the floor in front of the patient, which the assistant says left both of them embarrassed and distressed. The situation escalated when the caregiver returned with a man the assistant did not recognize, who reportedly demanded that the assistant leave the room while the "aid" continued with the patient. The assistant, with 13 years of CNA experience, describes feeling humiliated and deeply troubled about the treatment their patient endured.
This account is not isolated in their narrative. They describe a broader, systemic pattern observed over time: a facility where patients cry out for help and where calls for assistance are answered slowly or not at all. The assistant notes repeatedly that patients ring for help and receive little or no response, sometimes waiting well beyond reasonable times. They speak of a room where a 102-year-old patient, described with endearing terms as a grandmother figure, rings the bell but receives no timely attention. The emotional weight of these memories - seeing a patient's dignity erode, feeling the humiliation of mistreatment in front of a vulnerable elder, and watching staff cluster around a station instead of responding to patient needs - paints a picture of a facility plagued by understaffing, communication gaps, and what they describe as a disheartening lack of accountability.
This sentiment - anguish at perceived neglect - expands into a broader, more alarming set of claims: across multiple shifts, the reviewer says there are seven to nine staff members who appear apathetic toward patient care. They recount incidents of basic courtesy and service being met with anger or indifference, including food being heated inconsistently or mishandled, staff who seem angry about routine requests, and even deliberate acts like unplugging a patient's TV or mishandling a patient's food. The reviewer's impact statement is blunt: the facility appears to drain patients' dignity rather than protect it, and the staff's responsiveness is increasingly unreliable. The reviewer's fear is that potential patients' loved ones could face similarly dismissive treatment if they are admitted.
There is also a troubling administrative thread woven through this collection of experiences. The reviewer mentions an update from the facility's director who allegedly claimed to reach out, only to have no follow-up - describing this as a "fake out for appearances." They recount a troubling billing episode after a family member's hospital stay: a bill of $2,000 arriving months later, despite assurances that Medicare would cover the stay and without clear explanation for the charge. The family reportedly spends time and money hiring private night nurses because calls for help within the facility were not answered. The sense of being trapped by a billing dispute, coupled with ongoing questions about the facility's management and its willingness to address concerns, reinforces the impression that patients and their families may face recurrent, unresolved problems.
The narrative continues with a personal perspective from an RN who visited a mother at Abbey Delray South Rehab and found the care to be among the worst experienced in a long healthcare career. The RN describes nurses and aides as rude, defensive when asked questions about care, and unresponsive to family concerns. The sense of misalignment between patient needs and staff actions is stark, and the RN argues that management is not addressing the fundamental issues. The comparison to Manor Care - a facility the writer characterizes as a dream by contrast - serves to underscore the deep frustration with Abbey Delray's approach, suggesting to readers that what is needed is a major overhaul in how care is delivered and managed.
Taken together, these accounts present a troubling portrait of Abbey Delray South Rehab: a place capable of delivering genuine, positive care on some days and, on other days, a pattern of delayed responses, perceived neglect, and perceived disrespect for patient dignity. The firsthand accounts emphasize the importance of hospital discharge planning, consistent staffing, open lines of communication, transparent billing practices, and accountability from leadership to ensure that patients do not experience a repeat of the distress described here. Whether the volume of positive interactions can be sustained alongside these concerns will likely determine how families weigh their options for care in the future.
14 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (17 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Abbey Delray Health Center is an assisted living community located in the beautiful city of Delray Beach, FL. This community provides a wide range of amenities and care services to ensure that residents live a comfortable and fulfilling life.
The living spaces in Abbey Delray are fully furnished and equipped with cable or satellite TV and Wi-Fi/high-speed internet access. Residents can enjoy their favorite shows or stay connected with loved ones at their convenience. The community also offers indoor common areas where residents can socialize and interact with each other.
The dining experience at Abbey Delray is exceptional, with delicious meals provided three times a day. The staff is trained to cater to special dietary restrictions, ensuring that residents receive nutritious meals that suit their individual needs. Additionally, there are 3 cafes and 17 restaurants nearby for those who want to explore dining options outside the community.
To promote an active lifestyle, Abbey Delray organizes a variety of activities on a daily basis. These include both community-sponsored activities and devotional activities offsite for spiritual enrichment. Residents can engage in these activities according to their interests and preferences.
The health and well-being of residents are given top priority at Abbey Delray. The staff assists with daily living tasks such as bathing, dressing, and transfers when necessary. They also coordinate with healthcare providers to ensure that residents receive the appropriate medical care they require, including diabetes diet management and medication management.
Transportation arrangements are available for medical appointments so that residents can easily access healthcare facilities. There are 5 parks nearby for outdoor recreation and exercise opportunities as well.
Abbey Delray boasts its proximity to essential amenities within the vicinity, including 18 pharmacies where prescriptions can be filled conveniently. There are also 7 physicians nearby should medical attention be required promptly. For those seeking spiritual fulfillment, there is a place of worship nearby where religious services can be attended regularly. Additionally, there is one theater nearby for entertainment options outside the community.
Abbey Delray Health Center provides a safe, comfortable, and engaging environment for seniors who require assistance with daily living tasks. With a range of amenities, care services, and nearby facilities, residents can enjoy a vibrant and fulfilling life at this assisted living community in Delray Beach.
This part of Delray Beach, Florida offers a variety of amenities and services that cater to the needs of seniors. There are several dining options nearby, ranging from fast food chains like McDonald's and Chick-Fil-A to more upscale restaurants like Poppies and Hunan Gardens Chinese Restaurant. In terms of healthcare, there are multiple physicians' offices and diagnostic centers within a few miles, providing convenient access to medical care. Additionally, there are several pharmacies in the vicinity for easily filling prescriptions. For leisure activities, seniors can enjoy cafes such as The Original Brooklyn Water Bagel Co. and Starbucks, as well as parks like Caloosa Park and Spanish River Park for outdoor recreation. Places of worship like Congregation B'nai Israel are also situated nearby for spiritual fulfillment. Overall, this area offers a good balance of convenience, healthcare facilities, dining options, recreational opportunities, and spiritual support for seniors looking to settle down in Delray Beach.
Abbey Delray Health Center is located at 2105 South West 11Th Ct, Delray Beach, FL 33445 in Palm Beach County, Florida
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
