Abbey Delray Assisted Living And Memory Care
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2010 South West 11Th Court, Delray Beach, FL 33445
For more information about senior living options: (844) 490-3973
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The staff at Abbey Delray South Rehab were kind, caring, and capable. The care provided made his recovery comfortable and stress-free. He liked the food and the variety offered. CNAs Mikayla and Carmel and nurses Janis, Landy, and night nurse Karen were particularly responsive and helpful.
The staff are described as apathetic and unresponsive across multiple shifts, often delaying help for basic needs. Patients are yelled at, demeaned, or treated with unprofessional behavior by caregivers and nurses. Basic cares, transfers, and bathroom assistance are not reliably provided, leaving patients distressed or isolated. Staff are accused of neglecting patients, ignoring calls, and focusing attention away from those who need help. Dignity is reportedly compromised: patients end up using cups instead of urinals and encounter empty or unavailable supplies. Billing and insurance issues are mishandled, with after-discharge bills and aggressive collection practices. Management is criticized for broken promises of follow-up and a lack of meaningful action to address repeated complaints.There is a strong initial impression of warmth and good intentions at Abbey Delray South Rehab. A family member strongly praises the staff across the board - from senior administrators to certified nursing assistants - for being kind, caring, and capable. The reviewer notes that the overall experience contributed to a smooth and comfortable recovery for a loved one, and they specifically highlight the quality of meals and the variety offered as a positive feature. In a gesture of gratitude, they give special recognition to CNAs Mikayla and Carmel, and to nurses Janis, Landy, and the night nurse Karen, describing them as responsive and helpful during the patient's stay.
Against that backdrop of praise, a separate account from a nursing assistant delivers a markedly different and troubling picture. The staffer recounts a distressing incident on May 4, 2025, around 12:45 pm, while providing care as a private caregiver for a patient living at Abbey Delray Health Center. The shift began at 11 am, and the aide describes finding the patient still sleeping. Despite the aide's professional standards and years of experience, the caregiver notes a lack of timely assistance when it was time to transfer the patient to a wheelchair and prepare for bathroom needs. After ringing the patient bell multiple times with no response, the aide finally encountered caregivers who, in their view, behaved unprofessionally: a caregiver allegedly yelled and was unkind in front of the patient, slipped gloves on the floor, and walked away. A mysterious man appeared shortly after, whom the aide did not recognize, and was asked to leave the room during the aide's attempt to help. With thirteen years of experience as a nursing assistant, the reviewer says this moment left them feeling humiliated and deeply troubled about the quality of care.
The narrative then broadens to convey a pattern of neglect and disengagement across the facility. The reviewer describes a culture where patients repeatedly ring for help and do not receive timely responses, with the staff clustering around the nurses' station and ignoring family members who attempt to advocate for their loved ones. One poignant example involves a 102-year-old patient nicknamed "Gold blessed," who would ring for a trip to the restroom but received no timely assistance, an omission that the aide argues erodes basic human dignity. The inability to reach staff by phone and the perception that voicemail boxes are full compounds the sense of abandonment and makes it feel almost impossible to address concerns in real time.
Financial and administrative grievances appear in another portion of the testimony. A separate concern involves a private-pay situation during the transition from hospital to rehab, where the patient's family was led to believe Medicare would cover a 30-day stay, only to encounter ongoing charges and a dispute over billing after discharge. The account alleges that the patient was given oxycodone repeatedly while in rehab, despite explicit instructions to document a "NO OXY" directive, and that after discharge a $2,000 bill arrived months later. The staff's alleged response - continuing to send bills or threaten collections - adds a layer of fear and mistrust to an already distressing experience.
Another perspective comes from a registered nurse who visited their own mother in rehab and observed what they describe as the worst care they have seen in their long career. This critic characterizes the majority of nurses and aides as rude, defensive when questioned about care, and fundamentally neglectful. The nurse's verdict is harsh: the unit needs to be shut down and revamped, and they would not bring their own dog to the facility. The comparison to another local provider, Manor Care, is supplied as a baseline to illustrate the perceived decline in quality at Abbey Delray.
Taken together, these accounts present a troubling juxtaposition: moments of genuine kindness and competence reported by some families, and a persistent, pervasive sense of neglect, dissatisfaction, and erosion of dignity raised by others. The comments repeatedly mention delays in response to calls, a perceived lack of accountability, and a culture that prioritizes appearances at the front of the house over the daily needs and humane treatment of patients. The repeated claims that management has not delivered on promises to address concerns - such as the director's assertion of outreach that apparently never materialized - add to the sense of unresolved problems.
In sum, the feedback paints a complex and troubling portrait of Abbey Delray South Rehab. While certain staff members are lauded for their warmth, responsiveness, and professional demeanor, a substantial number of reviews describe a system plagued by understaffing, inconsistent care, patient neglect, and problematic billing practices. Families express profound concern about dignity, timely assistance, and the overall safety of loved ones, with several accounts calling for broader changes, improved accountability, and, in some cases, a complete reevaluation of whether the facility is the right place for rehabilitation and recovery. The voices here collectively emphasize the critical need for consistent staffing, reliable communication, and a renewed commitment to patient-centered care.
82 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (17 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Abbey Delray Assisted Living and Memory Care in Delray Beach, FL is a vibrant and compassionate senior living community that provides a range of care services to meet the unique needs of each resident. With options for independent living, memory care, and skilled nursing facility care, Abbey Delray ensures that residents receive the support they need at every stage of their lives.
Residents can enjoy a variety of amenities to enhance their daily lives, including access to a beauty salon, cable or satellite TV, community-operated transportation for outings and appointments, a computer center for staying connected with loved ones, and a fully furnished living space. The dining room offers restaurant-style dining with delicious meals prepared by experienced chefs. Residents can also spend their leisure time in the fitness room, gaming room, or garden. The small library provides an opportunity for reading and learning.
Abbey Delray's caring staff is available 24/7 through their call system to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management and coordination with healthcare providers ensure that residents receive the appropriate medical attention they need. The community also offers specialized memory care programming for those experiencing mild cognitive impairment or dementia.
Residents can engage in various activities tailored to their interests and preferences. Concierge services are available for any additional support needed. Fitness programs promote physical well-being while planned day trips and scheduled daily activities create opportunities for socialization and enjoyment.
The convenient location of Abbey Delray further enriches residents' experiences. With nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters within close proximity, residents have easy access to the services they may require or desire.
At Abbey Delray Assisted Living and Memory Care, seniors can find comfort in knowing that their needs are met while enjoying an engaging lifestyle filled with opportunities for personal growth and connection within a welcoming community setting.
Abbey Delray Assisted Living And Memory Care is located at 2010 South West 11Th Court, Delray Beach, FL 33445 in Palm Beach County, Florida
Abbey Delray Assisted Living and Memory Care is designed to support residents with dementia or Alzheimer's through a comprehensive suite of features tailored to their unique needs. Assistance with dressing, bathing, and transfers helps maintain dignity while ensuring safety in daily activities. Medication management ensures that residents receive the correct dosages at the right times, which is vital for their overall health. Meal preparation and service are customized to meet dietary requirements, promoting not only nutrition but also social interaction during shared meals. Transportation arrangements enable residents to attend medical appointments and engage with health care providers seamlessly, ensuring continuity of care. The 24-hour supervision provides peace of mind for families while promoting a secure environment for residents. Specialized memory care programming, alongside coordination with healthcare professionals, addresses cognitive challenges specifically related to dementia. Additionally, mental wellness programs contribute to emotional well-being by fostering engagement through stimulating activities tailored for those with mild cognitive impairment or advanced stages of memory loss. Together, these services create a supportive atmosphere that enhances quality of life for individuals facing cognitive decline.
Abbey Delray Assisted Living And Memory Care on seniors.fyi includes 11 photos including images showing interior, dining, building, outdoor, living room, seating area, patio, entrance, and more.
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Understanding Medicaid Coverage for Assisted Living: A Comprehensive Guide
The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.
How and When Medicaid May Cover Assisted Living Costs
Medicaid coverage for assisted living varies by state and is primarily available to low-income individuals, with eligibility dependent on strict income and asset limits. Some states offer HCBS waivers for specific services in assisted living, but families must generally cover room and board costs, and should verify facility acceptance of Medicaid while considering potential waiting lists.
A Detailed Exploration of Assisted Living Medicaid Waivers Across the United States
Medicaid waivers for assisted living services provide vital support for seniors and individuals with disabilities in need of long-term care, with varying state-specific eligibility criteria and benefits. These waivers cover personal care and case management but often do not fully cover room and board, leading to waiting lists for many applicants.
Interior
Outdoors
Decor
Living Room
Building
Trees
Dining
Seating Area
Outdoor
Bookshelves
Piano
