Homewell Care Services of Lake County - Clermont, FL

Pros

• HomeWell is described as organized, communicative, friendly, and professional.
• The caregivers are praised for treating clients like family and delivering knowledgeable, compassionate care.
• Megan, Tuesday, Jan, and Audrisha are described as the best of the best.
• Aides are noted as pleasant, helpful, and flexible with changes in hours.
• The staff are said to go out of their way to meet clients' needs, including providing 24/7 caregiver support.
• Lexus, a Clermont caregiver, is highlighted for kindness, genuine care, and a strong work ethic.
• Overall, HomeWell is regarded as a caring, reliable, and excellent care partner.

Cons

• The reviewer would have given less than one star.
• One caregiver sat in the recliner, used her phone, and did her hair in the bathroom.
• The reviewer believed the $245 charge was unfair.
• The reviewer felt Homewell charged after services were no longer needed following her husband's death.

Review

HomeWell has clearly become more than just a home care provider for many families; it's been a lifeline that brings comfort, reliability, and a sense of peace during some of the most challenging times. The care and support described here come from the heart of a team that clients say treats their loved ones as if they were part of the caregivers' own families. Names like Megan, Tuesday, Jan, and Audrisha come up repeatedly as shining examples - trusted hands who are not only skilled but deeply compassionate. One family even says they feel blessed to have found a partner in HomeWell that they would truly consider family, underscoring how personal and respectful the relationships with the caregivers can become.

Across the board, reviewers describe the organization as organized, communicative, friendly, and professional. The consistency of care and the way the team keeps the lines of communication open are highlighted as standout strengths. This isn't just about performing tasks; it's about a holistic approach to care that respects the dignity and needs of each person. Families repeatedly note how the staff's professionalism and genuine concern shine through in everyday moments, from how they interact with the person receiving care to how they coordinate with family members who aren't always local.

Distance presents no barrier to the level of involvement families experience with HomeWell. Several reviews emphasize ease of arranging and adjusting care from afar, with no trouble when changes in hours were needed. The ability to adapt schedules and respond to evolving needs is described as a hallmark of the service. And when it comes to the day-to-day experience, families consistently report that all aides arepleasant and helpful, reinforcing a sense of trust and reliability even when family members aren't in the same room.

The commitment to going above and beyond is a common thread. Reviewers repeatedly describe "amazing staff" who make sure the client's needs are met, with caregivers who bend over backward to ensure comfort and well-being. The sentiment is reinforced by stories of 24/7 caregiver support that was delivered for several weeks, with caregivers who were not only well instructed but truly caring. In such testimonials, three caregivers stand out for going far beyond the minimum, becoming so integrated into the family routine that their presence feels like a natural extension of the household. The impact is summed up with explicit appreciation for both the person with the illness and the caregiver who supports the caregiver, acknowledging a level of care that feels almost familial.

Specific acknowledgments of individual caregivers add a personal touch to these experiences. Lexus, described as a caregiver at HomeWell in Clermont, is praised for bringing comfort during a loved one's last days. She is described as kind, caring, genuine, and exhibiting a strong work ethic, qualities that left a lasting, positive impression on the whole family. The gratitude isn't limited to those in the final stages of life, either; families express appreciation for the consistent, high-quality care that makes a difficult period more manageable and meaningful.

One of the most meaningful expressions of thanks comes in the note of gratitude for the care provided to a relative - an uncle who received compassionate support that allowed the family to feel confident and at ease. The sentiment, "Thank you so much for the wonderful care you provided for my uncle - I couldn't have asked for anything more," captures the deep appreciation families have for the dedicated professionals who look after their loved ones.

Of course, no service is without its challenging moments, and one review offers a candid, less favorable perspective. A client recounts a negative experience surrounding billing after the end of care. The family started services on a given date, saw most visits go well, but when the husband entered hospice and the family communicated clearly that care would no longer be needed, a charge was incurred. The reviewer describes feeling that the $245 charge was unfair given the circumstances, noting the care arrangement and asking for consideration of the timing. This perspective underscores the importance of transparent communication around billing and the sensitivity required when a patient's end-of-life journey intersects with ongoing charges.

Taken together, these experiences paint a picture of HomeWell as a provider that many families turn to with confidence. The overall thread is one of organized, compassionate, and highly responsive care that genuinely honors the person receiving support and their family. The positive testimonials - ranging from personal connections with individual caregivers to praise for the overall approach - suggest a service that strives to be not just competent but deeply human in its mission to support loved ones at home.

This area of Clermont, Florida, offers a variety of medical facilities including the White House Medical Center, Clermont Medical Center Pa, and Florida Pain Care, providing easy access to healthcare services. There are also several dining options such as Clermont Fish House, Ay Jalisco Clermont, and Graffiti Junktion for enjoyable meals out. Nearby hospitals include Hospital South Lake and Orlando Health South Lake Hospital Emergency Room for any urgent medical needs. The presence of parks like Palatkalaha Park and cafes like Cheeser's Palace Cafe offer opportunities for relaxation and socializing. Additionally, pharmacies like Walgreens and CVS Pharmacy are conveniently located in the vicinity. Overall, this area provides a mix of amenities that could make it a suitable choice for senior living in terms of healthcare accessibility, dining options, and recreational activities.

Physicians

• White House Medical Center (1 miles)
• Clermont Medical Center Pa (1 miles)
• Medical Interventions (1.1 miles)
• Take Care Clinic Clermont (1.4 miles)
• Florida Pain Care: Daniel Schaffer, MD (2.2 miles)
• Sambandam, Raam Synapse Neurological Care Pa (2.2 miles)
• Aesthetic Dermatology (2.3 miles)

Restaurants

• Clermont Fish House (1.2 miles)
• Clermont Brewing Company (1.3 miles)
• Ay Jalisco Clermont (1.3 miles)
• Suncreek Brewery (1.5 miles)
• Fazoli's (1.5 miles)
• Graffiti Junktion (1.5 miles)
• Golden Corral (1.7 miles)

Hospitals

• Hospital South Lake (1.3 miles)
• Orlando Health South Lake Hospital Emergency Room (2.8 miles)
• Orlando Regional Healthcare (2.8 miles)
• Orlando Health LabWorks - Horizon West (9.5 miles)

Parks

• Palatkalaha Park (1.3 miles)
• Kirk Park (7.1 miles)
• Oakland Nature Preserve (7.6 miles)

Cafes

• Cheeser's Palace Cafe (1.3 miles)
• Panera Bread (3.2 miles)
• Starbucks (3.4 miles)
• Starbucks (9.2 miles)
• Starbucks (10.7 miles)
• Starbucks (10.9 miles)
• Starbucks (11.2 miles)

Pharmacies

• Walgreens (1.3 miles)
• Winn-Dixie (1.4 miles)
• South Lake Pharmacy (2.6 miles)
• CVS Pharmacy (2.6 miles)
• Walgreens (3.5 miles)
• Walgreens (3.7 miles)
• CVS Pharmacy (3.8 miles)

Theaters

• Cinépolis Luxury Cinemas Hamlin (9.5 miles)