For more information about senior living options: (844) 490-3973
3.8 from 38 reviews
5 stars
20
4 stars
6
3 stars
2
2 stars
5
1 stars
5
Assisted LivingBoard and Care HomeMemory CareRespite Care
Pricing
Pondella Serenity Court offers competitive pricing for its residential care services compared to both Lee County and the state of Florida. For a semi-private room, residents can expect to pay $3,200 per month, which is notably lower than the county average of $3,538 and also below the state average of $3,009. In terms of private accommodations, Pondella's rate of $4,000 aligns closely with the county's average of $4,293 but remains higher than Florida's overall average of $3,699. The studio units are priced at $4,000 as well; while this is slightly above the county's average of $3,874 and the state's average of $3,823, it reflects the unique offerings and quality care provided at Pondella Serenity Court. Overall, while some costs exceed local averages for specific room types, they still present a balanced value given the facility's exceptional amenities and services.
Floor plans
Pondella Serenity Court
Lee County
Florida
Semi-Private
$3,200
$3,538
$3,009
Private
$4,000
$4,293
$3,699
Studio
$4,000
$3,874
$3,823
Overall Review
Pros
Many residents and their families express gratitude for the compassionate care provided by the staff at Pondella Serenity Court, emphasizing how they treat residents with respect and dignity.
The owner/administrator of the facility is praised for her extensive experience in nursing and her personal involvement in the care of residents.
Families appreciate the personalized attention each resident receives, contributing to a homelike atmosphere that makes it feel like family rather than an institution.
The quality of meals is positively noted, alongside engaging activities such as day trips, church visits, and special celebrations for residents’ birthdays.
Several reviewers highlight the cleanliness and overall friendly environment of Pondella Serenity Court as a significant benefit of choosing this facility for memory care.
Cons
The care provided by some of the CNA's was heartbreaking and disappointing.
The CNA's were described as rude and incompetent, leading to a negative experience for residents.
The owner's attitude changed for the worse over time, causing dissatisfaction among families.
There was a lack of activity stimulation for residents, resulting in a gloomy and depressing environment.
The food served was often frozen or low-quality, with homemade meals only provided on holidays.
Many staff members spoke poor English, creating communication barriers with residents and families.
Residents were reportedly told to sit down when they wanted to stretch or walk, contributing to frustration among families.
Overall, the facility did not meet expectations in terms of professionalism and care standards.
Review
The reviews for Pondella Serenity Court reveal a complex portrait of the facility, showcasing a mix of positive experiences alongside stark criticisms. Many loved ones express satisfaction with the care provided and commend the staff for their dedication and compassion. Supporters emphasize that the facility fosters an intimate, homelike environment, as it accommodates a limited number of residents in a duplex setting. This arrangement allows staff to engage with residents on a personal level, which many find comforting for their family members suffering from Alzheimer’s or other forms of dementia.
Several reviewers highlight the owner and administrator, Yolette, praising her extensive nursing background and personal involvement in resident care. This hands-on approach appears to resonate deeply with families who appreciate knowing that their loved ones are receiving attentive care. One reviewer mentioned how staff members go above and beyond in providing not just basic care but also enriching activities like day trips, exercise programs, visits from church volunteers, and special celebrations for birthdays. This sense of community often elicits feelings of gratitude from families who view Pondella as more than just a memory care facility; instead, they see it as home.
On the other hand, there is significant criticism regarding the competency of some Certified Nursing Assistants (CNAs) at Pondella Serenity Court. A number of reviewers express disappointment with what they perceived as inadequate staff training in dealing specifically with Alzheimer’s and dementia patients. Complaints about rude behavior from CNAs appear frequently among negative reviews, suggesting issues with professionalism that cast shadows on the positive aspects touted by supporters. The dissatisfaction extends to complaints about communication skills as well; several reviewers noted that several CNAs did not speak fluent English, complicating interactions between staff and residents' families.
Another common point raised is regarding living conditions within the facility itself. Some reviewers noted that while cleanliness standards were generally acceptable, there were concerns surrounding comfort levels within the space. Specific complaints centered around temperature control—many indicated it felt excessively warm inside due to non-functional air conditioning—and lighting issues caused by blinds being kept drawn too tightly throughout most hours of operation, creating a dark and gloomy atmosphere. These physical discomforts could contribute significantly to negative experiences during visits.
Individuals have also critiqued the lack of meaningful activities designed to stimulate residents mentally or physically throughout their stay at Pondella Serenity Court. Reviewers expressed concerns that residents were often passive or disengaged—describing scenes where individuals appeared drugged or lethargically slumped before loud televisions rather than participating in engaging activities meant to uplift their spirits or stimulate cognitive function. Such observations paint a troubling picture for those seeking comprehensive memory care services.
In sum, while many families have found solace in placing their loved ones at Pondella Serenity Court due to its cozy environment and compassionate staffing approach led by an experienced owner/administrator, these positive experiences are counterbalanced by alarming grievances concerning CNA professionalism, activity engagement levels for residents, ambiance quality within shared spaces—particularly in terms of comfort regarding heat—and overall management approaches taken toward resident wellbeing. Potential future clients may therefore need to weigh these voices carefully when considering this facility amongst other options available in memory care services.
Features
Housing
10 resident community capacity
Types of Care
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
Amenities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services on-siteDevotional services on-site provide seniors with spiritual support and a sense of community, as well as an opportunity for reflection and guidance during their senior living experience. This can promote emotional well-being and connection to others, leading to a more fulfilling and enriching lifestyle in their later years.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
VA Benefits ConsultationVA Benefits Consultations are important for seniors because they provide valuable information on the benefits and resources available to them as veterans. These consultations can help seniors access financial assistance, healthcare services, and other support that can greatly improve their quality of life in their later years.
Wheelchair accessible showersWheelchair accessible showers are crucial for seniors as they provide a safe and independent bathing option for those with mobility challenges. These showers help prevent falls and allow seniors to maintain their dignity and autonomy while ensuring they can bathe comfortably.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Transportation
Southwest Florida International (14 miles away)
Care Services
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.
Dining
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Activities
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Devotional activities on-siteDevotional activities on-site provide seniors with a sense of community, spiritual fulfillment, and emotional support, promoting overall well-being and a positive sense of purpose in their lives.
Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
Languages Spoken
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.
Description
Pondella Serenity Court is an assisted living community located in Cape Coral, FL. We offer a range of care services including board and care home, memory care, and respite care for individuals in need of assistance with their daily activities. Our community provides a serene and peaceful environment for our residents to enjoy.
At Pondella Serenity Court, we offer a variety of amenities to enhance the quality of life for our residents. These include activities on-site to keep our residents engaged and social, beautician services on-site for their grooming needs, fully furnished private rooms with private bathrooms, and housekeeping services to ensure a clean and comfortable living space.
Our indoor common areas provide a welcoming atmosphere where residents can gather and socialize with each other. We also have outdoor common areas and a garden where residents can enjoy nature and spend time outdoors. For entertainment purposes, we provide cable or satellite TV and high-speed internet access.
We understand the importance of proper nutrition, which is why we offer delicious meals that cater to special dietary restrictions. Our dining room provides a cozy setting for residents to enjoy their meals together.
Activities are an integral part of our community as they promote social interaction and engagement. We offer various activities on-site as well as community-sponsored activities. Devotional services are also available for those who wish to practice their faith.
In terms of healthcare coordination, our staff ensures seamless communication with health care providers to meet the specific needs of our residents. We provide assistance with daily tasks such as bathing, dressing, transfers, medication management, meal preparation, incontinence care, and diabetes care. Transportation arrangements for medical appointments are readily available.
Located close to 2 cafes, 2 parks, 12 pharmacies, 20 physicians' offices, 23 restaurants, places of worship nearby; Pondella Serenity Court offers convenience when it comes to accessibility to various amenities.
Overall, Pondella Serenity Court strives to provide personalized care and a comfortable living environment for our residents. Our dedicated staff is committed to fulfilling the needs of each individual while promoting their overall well-being.
Nearby Places of Interest
This part of Cape Coral, Florida offers a variety of amenities and services that may be beneficial for seniors looking for a convenient and comfortable living environment. There are several restaurants nearby, including options such as Chick-Fil-A, Olive Garden, and Kekes Breakfast Caf, making dining out an easy and enjoyable experience. In addition, there are cafes like Panera Bread for a more casual setting. For medical needs, there are several physicians' offices in close proximity, as well as pharmacies like CVS and Walgreens. Hospitals such as Lee Memorial Health System and Lee County VA Healthcare Center are within a short distance for any urgent health concerns. In terms of leisure activities, there is the AMC Merchants Crossing 16 theater nearby, as well as parks like Horton Park and Jaycee Park for outdoor relaxation. Places of worship like St Andrew Catholic Church provide spiritual support for those seeking a community of faith. Overall, this neighborhood offers convenience and accessibility to essential services for seniors looking to relocate to Cape Coral.
Restaurants
Chick-Fil-A (0.4 miles)
Pollo Operations (0.4 miles)
Steak 'n Shake (0.5 miles)
Olive Garden (0.6 miles)
Kekes Breakfast Café (0.6 miles)
Coco Bakery (0.7 miles)
Domino's Pizza (2 miles)
Cafes
Panera Bread (0.5 miles)
Starbucks (3.6 miles)
Starbucks (6.3 miles)
Physicians
Andrea - Andrea Cambio Cambio MD (0.5 miles)
Internal Medicine (0.7 miles)
Shari L Skinner MD (0.9 miles)
Kim Michael K MD (0.9 miles)
Southwest Florida Oral-Facial (0.9 miles)
Maternal Fetal Medicine (1.2 miles)
Florida Cancer Specialists & Research Institute - Cape Coral Cancer Center (1.3 miles)
Pharmacies
CVS Pharmacy (0.6 miles)
Walgreens (0.9 miles)
Caloosa Pharmacy (0.9 miles)
CVS Pharmacy (2.4 miles)
Walgreens (2.6 miles)
North Fort Myers Prescription Shop (3.2 miles)
CVS Pharmacy (3.2 miles)
Hospitals
Lee County VA Healthcare Center (1.7 miles)
Lee Health Asthma/COPD Management - Cape Coral Hospital (1.7 miles)
Pondella Serenity Court offers competitive pricing for its residential care services compared to both Lee County and the state of Florida. For a semi-private room, residents can expect to pay $3,200 per month, which is notably lower than the county average of $3,538 and also below the state average of $3,009. In terms of private accommodations, Pondella's rate of $4,000 aligns closely with the county's average of $4,293 but remains higher than Florida's overall average of $3,699. The studio units are priced at $4,000 as well; while this is slightly above the county's average of $3,874 and the state's average of $3,823, it reflects the unique offerings and quality care provided at Pondella Serenity Court. Overall, while some costs exceed local averages for specific room types, they still present a balanced value given the facility's exceptional amenities and services.
Pondella Serenity Court's array of features plays a pivotal role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing ensures that individuals maintain their personal hygiene and dignity, while meal preparation and service provide nutritious options tailored to dietary needs, promoting overall health. Medication management safeguards adherence to prescribed treatments, minimizing health risks associated with missed doses. Transportation arrangements for medical appointments alleviate stress for families and ensure timely access to healthcare providers, which is essential for ongoing monitoring. Coordination with health care providers fosters a cohesive approach to care, allowing for adjustments based on individual progress or changes in health status. Additionally, assistance with transfers and activities of daily living empowers residents to engage meaningfully in their day-to-day lives while receiving necessary support. The availability of 24-hour supervision enhances safety and security, crucial for those who may experience confusion or disorientation. Incontinence care addresses a sensitive aspect of personal health with dignity and respect, ensuring that all residents receive comprehensive support tailored to their unique needs.
Nearby Communities
Singh, Bagwandai
Cape Cora, FL
$4,200 / month
Excellent access to healthcare and daily amenities nearby; price is below the county average.
The article highlights eight indicators that a loved one with dementia may require specialized memory care, emphasizing the emotional and logistical challenges families encounter in this decision. It discusses signs such as difficulties with daily tasks, safety concerns, and caregiver burnout, suggesting that memory care facilities can provide the necessary support and structured environments for those experiencing cognitive decline.
Dementia, primarily caused by Alzheimer's disease but also linked to other conditions, leads to cognitive decline impacting memory and daily functioning, with individuals experiencing varied awareness of their impairments. Despite memory loss, emotional connections persist, enabling responses to familiar stimuli, highlighting the need for caregivers to provide compassionate support that recognizes both limitations and retained emotional depth.
The article presents five subtle indicators of dementia, such as memory lapses and mood swings, to help families assess cognitive decline in loved ones. It emphasizes early detection, open communication, and seeking professional help while providing practical support steps.